Sakura Cross Hotel Tokyo Kayabacho

Hotels
9.2 (270 reviews)
Chuo-ku Shinkawa 1-14-13 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Staff service inconsistencies
Limited food options

Categories

Cleanliness
9.51
Overall positive sentiment on cleanliness, with specific mentions of the room being very clean and well-maintained.
Service
8.48
Mixed sentiment on service, with some positive mentions of helpful staff but also a negative remark about staff attitude.
Location
10
Highly praised for its quiet location near transportation and local amenities.
Room Quality
9.47
Many guests mentioned spacious, comfortable, and well-designed rooms.
Amenities
9
Generally good with requests for minor additions like kitchen utensils, reflecting a need for improvement.
Value for Money
9.46
Guests expressed that the hotel provided good value considering its location and quality.
Food and Beverage
8.01
No specific positives, but noted absence of food services like breakfast, affecting this score.
Overall Experience
9.69
Guests felt a strong positive overall experience, appreciating comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:39

Property Description

Modern and Convenient Accommodation in Tokyo

Prime Location: Situated near popular monuments and shrines, Sakura Cross Hotel Tokyo Kayabacho offers easy access to key attractions in Tokyo.

Comfortable Rooms: Each air-conditioned room is equipped with essential amenities, including a desk, flat-screen TV, and a private bathroom, ensuring a relaxing stay for guests.

Convenient Facilities: With free WiFi, bed linen, towels, and a fridge in every unit, the hotel caters to the needs of modern travelers.

Experience the best of Tokyo at Sakura Cross Hotel Tokyo Kayabacho. Book your stay now for a memorable trip!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 270 reviews
Cleanliness: 9.51
Service: 8.48
Location: 10
Room Quality: 9.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.01
Overall Experience: 9.69
S
Selin sinem • family_with_children • tr
9
Pros:

her katta 1 oda var, muhtemelen Tokyo'daki en büyük otel odalarından biri, kalabalık aileler arkadaş grupları için ideal. yeri çok güzel ginza'ya 2 durak, binanın önü park, ferah..etrafında güzel yemek yerleri var.

Cons:

odanın içinde çok gürültülü çalışan bir klima var:( gece uykularını bölen cinste...klimanın kesinlikle değiştirilmesi gerekiyor.

2026-03-26 • via Nuitee
Y
YU CHING • family_with_children • tw
5
Pros:

設計很妙

Cons:

我們住的房型比較小，房間陽台有對外門，但是沒有圍牆沒安全感、走道很小、衣櫃很小、沒有附水、離捷運也滿遠，拖行李來很累人

2026-03-25 • via Nuitee
R
Raphael Cembran • family_with_children • it
10
2026-03-19 • via Nuitee
G
Gabriel • extended_group • ar
10
2026-03-14 • via Nuitee
S
Samantha • family_with_children • ca
10
Pros:

No frills but big and spacious for our family of four adults and three children. Close to the metro and to convenience stores, pharmacy and supermarket. Lots of nice local eateries too. Would definitely recommend and stay here again.

2026-03-14 • via Nuitee
S
sara • extended_group • ar
9
Espectacular. Volvería sin duda!
Pros:

Muy linda estética , camas cómodas, bien ubicado. Fácil entrada y salida

Cons:

Nos faltó lugar para guardar nuestras cosas. Éramos 7 y nos costó mandar el orden

2026-03-11 • via Nuitee
E
Etienne • extended_group • se
9
2026-03-09 • via Nuitee
保久村 • extended_group • jp
7
心のこもった「おもてなし」が最高でした。感謝。
Pros:

スタッフさんの優しい声掛けや対応
寒さ対策のカイロのプレゼントにも感動

Cons:

部屋が狭かった

2026-03-09 • via Nuitee
C
Cai Roberts • extended_group • au
10
2026-03-03 • via Nuitee
S
suzi • family_with_children • au
10
2026-02-10 • via Nuitee
N
NAN • family_with_children • tw
8
2026-01-29 • via Nuitee
L
Lime172 • family_with_children • it
9
2026-01-28 • via Nuitee
D
David • family_with_children • au
10
Perfect hotel for a family holiday in Tokyo.
Pros:

Everything about Sakura Cross Kayabacho was perfect for our stay. The room was more than adequate to accommodate our family of 6 and was fitted with very comfortable bedding.
The location was exceptional with a clean and safe park directly opposite for the children to run around in and the general area being a bit quieter than some of the busier areas of Tokyo.
Two train stations are within a 5-10min walk with a number of food choices available (with a Starbucks also close).

Check in was simple and seamless and all staff we interacted with were friendly and helpful when needed.

Cons:

N/A.

2026-01-21 • via Nuitee
Y
Yuta • extended_group • jp
10
2026-01-20 • via Nuitee
K
KATSUTANI • extended_group • jp
10
東京の際はリピートさせていただきたいです。
Pros:

サクラクロスホテル東京茅場町を初めて利用しました。
宿泊したのは201号室で、4人で泊まっても十分な広さがあり、狭さをまったく感じませんでした。

室内はとても清潔で、照明や家具の配置も心地よく落ち着いた雰囲気。
タオルは高品質な今治タオルで肌触りが最高。ベッドはシモンズ製で、体が包み込まれるような寝心地でした。
シーツは真っ白でふかふか、水回りもピカピカに清掃されており快適そのもの。

立地も駅から近く、周辺にコンビニや飲食店が多く便利です。
初めての利用でしたが、細部まで行き届いた心配りに感動しました。
次回もまた泊まりたいと思える最高のホテルです。

Cons:

特にありませんが、強いていうならエントランスと入口付近が若干狭く荷物が多い時や人数が多い時は少し混雑しました。

2026-01-20 • via Nuitee
X
XIXI • family_with_children • cn
10
下次有机会还会再住。
Pros:

位置不错，酒店门前有一个游乐场。房间很大，设施齐备，周边便利店和吃饭的小餐馆日本、泰国、中国口味都有，非常方便，适合亲子出行。

Cons:

如果有洗衣机就更好了。

2026-01-19 • via Nuitee
H
HInata • extended_group • jp
10
2026-01-19 • via Nuitee
M
Mitchell • extended_group • au
10
2026-01-19 • via Nuitee
D
Ding • family_with_children • au
8
2026-01-14 • via Nuitee
T
thiago • family_with_children • br
9
2026-01-14 • via Nuitee