Sakura Cross Hotel Tokyo Kayabacho

Hotels
9.2 (283 reviews)
Chuo-ku Shinkawa 1-14-13 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Staff service inconsistencies
Limited food options

Categories

Cleanliness
9.51
Overall positive sentiment on cleanliness, with specific mentions of the room being very clean and well-maintained.
Service
8.48
Mixed sentiment on service, with some positive mentions of helpful staff but also a negative remark about staff attitude.
Location
10
Highly praised for its quiet location near transportation and local amenities.
Room Quality
9.47
Many guests mentioned spacious, comfortable, and well-designed rooms.
Amenities
9
Generally good with requests for minor additions like kitchen utensils, reflecting a need for improvement.
Value for Money
9.46
Guests expressed that the hotel provided good value considering its location and quality.
Food and Beverage
8.01
No specific positives, but noted absence of food services like breakfast, affecting this score.
Overall Experience
9.69
Guests felt a strong positive overall experience, appreciating comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:39

Property Description

Modern and Convenient Accommodation in Tokyo

Prime Location: Situated near popular monuments and shrines, Sakura Cross Hotel Tokyo Kayabacho offers easy access to key attractions in Tokyo.

Comfortable Rooms: Each air-conditioned room is equipped with essential amenities, including a desk, flat-screen TV, and a private bathroom, ensuring a relaxing stay for guests.

Convenient Facilities: With free WiFi, bed linen, towels, and a fridge in every unit, the hotel caters to the needs of modern travelers.

Experience the best of Tokyo at Sakura Cross Hotel Tokyo Kayabacho. Book your stay now for a memorable trip!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 283 reviews
Cleanliness: 9.51
Service: 8.48
Location: 10
Room Quality: 9.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.01
Overall Experience: 9.69
S
Selin sinem • family_with_children • tr
9
Tokyo ya tekrar gitsem burada kalirim
Pros:

Konumu ve odanin genisligi karsisinin park olmasi bulundugu muhlt cok iyiydi. odadadis macunu fircasi kurutma makinesi havlular terlikler kettle bulunmasi iyiydi

Cons:

Odadali klima cok sesli calisiyordu gece klima sesi rahatsız etti

2026-04-18 • via Nuitee
V
Virginia • family_with_children • fr
10
Position
Pros:

Espace

2026-04-17 • via Nuitee
N
Nadia • family_with_children • ch
9
Great stay!
Pros:

Great location, good for family of 4. 3 Sinks for one room, absolutely great!

Cons:

Everything was great!

2026-04-15 • via Nuitee
F
Frida • family_with_children • se
10
Pros:

Väl designade rum, fräscht och modernt. Bra att det fanns en reception med personlig service. Ligger i ett lugnt område vid en lekpark, relativt nära Tokyo station.

2026-04-12 • via Nuitee
X
Xavier • family_with_children • lu
9
Pros:

Very quiet environment with a park at the front. 20 minute walk from Tokyo station and 5 minute walk from several subway stations.

Cons:

Sufficient but very small room.

2026-04-10 • via Nuitee
J
JOAQUIN • family_with_children • de
9
Espacio y comodidad incomparables en Tokyo
Pros:

Extremadamente cómodo para familias y grupos grandes. Dos mesas, una para 6 personas, y espacio para dejar las 5 maletas sin entorpecer pasillos. Camas muy cómodas y un tatami para los que deseen la experiencia nipona.

Espacioso. Tan espacioso que parece mentira!

Silencioso y tranquilos

Personal muy amable. Nos prestaron paraguas los días de lluvia

A tan apenas 2-3 tres pesadas en metro de Tokyo Sta.

Cons:

Posibilidad de desayuno estaría genial, tal vez un acuerdo con una cafetería local?

Te/café de cortesía (solo hervidor de agua)

No dispone de servicio de limpieza a diario (se ofrecía solo cada tres días)

2026-04-08 • via Nuitee
S
Sujit • extended_group • pl
10
Perfect for a family with 2-3 children
Pros:

Spacious, comfortable, clean, very quiet location , beautiful Sakura from the window 🙂

Cons:

Nothing

2026-04-03 • via Nuitee
A
Adrian • extended_group • au
10
2026-04-01 • via Nuitee
G
Grahame • family_with_children • au
9
2026-03-30 • via Nuitee
S
Selin sinem • family_with_children • tr
9
Pros:

her katta 1 oda var, muhtemelen Tokyo'daki en büyük otel odalarından biri, kalabalık aileler arkadaş grupları için ideal. yeri çok güzel ginza'ya 2 durak, binanın önü park, ferah..etrafında güzel yemek yerleri var.

Cons:

odanın içinde çok gürültülü çalışan bir klima var:( gece uykularını bölen cinste...klimanın kesinlikle değiştirilmesi gerekiyor.

2026-03-26 • via Nuitee
Y
YU CHING • family_with_children • tw
5
Pros:

設計很妙

Cons:

我們住的房型比較小，房間陽台有對外門，但是沒有圍牆沒安全感、走道很小、衣櫃很小、沒有附水、離捷運也滿遠，拖行李來很累人

2026-03-25 • via Nuitee
R
Raphael Cembran • family_with_children • it
10
2026-03-19 • via Nuitee
G
Gabriel • extended_group • ar
10
2026-03-14 • via Nuitee
S
Samantha • family_with_children • ca
10
Pros:

No frills but big and spacious for our family of four adults and three children. Close to the metro and to convenience stores, pharmacy and supermarket. Lots of nice local eateries too. Would definitely recommend and stay here again.

2026-03-14 • via Nuitee
S
sara • extended_group • ar
9
Espectacular. Volvería sin duda!
Pros:

Muy linda estética , camas cómodas, bien ubicado. Fácil entrada y salida

Cons:

Nos faltó lugar para guardar nuestras cosas. Éramos 7 y nos costó mandar el orden

2026-03-11 • via Nuitee
E
Etienne • extended_group • se
9
2026-03-09 • via Nuitee
保久村 • extended_group • jp
7
心のこもった「おもてなし」が最高でした。感謝。
Pros:

スタッフさんの優しい声掛けや対応
寒さ対策のカイロのプレゼントにも感動

Cons:

部屋が狭かった

2026-03-09 • via Nuitee
C
Cai Roberts • extended_group • au
10
2026-03-03 • via Nuitee
S
suzi • family_with_children • au
10
2026-02-10 • via Nuitee
N
NAN • family_with_children • tw
8
2026-01-29 • via Nuitee