Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Superb breakfast
Cons:
Cleanliness issues
Room quality complaints
Value for money concerns

Categories

Cleanliness
7.36
Several mentions of lack of cleanliness and maintenance issues in rooms.
Service
10
Consistently praised for friendly and helpful staff.
Location
9.83
Noted for being in a quiet location close to the center.
Room Quality
6.87
Room quality received mixed feedback, with some stating inadequacy.
Amenities
9.32
Amenities like the breakfast and spa received positive remarks.
Value for Money
7.85
Some complaints about high prices not aligning with the quality.
Food and Beverage
9.81
Breakfast highlighted as excellent and well-received.
Overall Experience
9.36
General experience was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Luxurious Accommodation with Classic Style
Experience the charm of a Norman façade and English classic style at Grand Hotel Normandy. Just minutes away from Market Square and the Belfry of Bruges, our hotel offers modern rooms with free WiFi, LED TVs, and elegant décor.

Relaxation and Wellness Amenities
Indulge in our indoor swimming pool and fitness area to unwind after a day of exploring Bruges. Enjoy a continental breakfast with a variety of dishes and unwind at the bar with local Belgian beers, especially by the fireplace in winter.

Convenient Location and Nearby Attractions
Located near popular squares, restaurants, and bars, our hotel offers easy access to Bruges Railway Station and top attractions like the Chocolate Museum. Book your stay at Grand Hotel Normandy for a memorable experience in Bruges.

Important information:

Children over the age of 3 can only be accommodated in the Family Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 9365 reviews
Cleanliness: 7.36
Service: 10
Location: 9.83
Room Quality: 6.87
Amenities: 9.32
Value for Money: 7.85
Food and Beverage: 9.81
Overall Experience: 9.36
P
Préscillia • couple • be
10
Pros:

Magnifique hôtel. Rien à dire.

2026-06-20 • via Nuitee
S
Sunil • family_with_children • ie
9
2026-06-20 • via Nuitee
S
Sandra • couple • be
9
We hebben een zeer aangenaam verblijf gehad.
Pros:

De kamer was lekker gekoeld want het was 32 graden buiten ☀️ het was dan ook zeer tof dat we even konden afkoelen in het zwembad. Een heerlijke nachtrust gehad in een groot comfortabel bed

2026-06-20 • via Nuitee
B
Badlad53 • solo_traveller • us
8
2026-06-20 • via Nuitee
C
Chris • solo_traveller • gb
9
2026-06-20 • via Nuitee
C
Charlie • family_with_children • se
10
Utmärkt!
Pros:

Allt

2026-06-20 • via Nuitee
J
JuliePaolo • solo_traveller • be
4
Ne vaut pas un 4 étoiles
Pros:

L’extra pour l'anniversaire dans la chambre, la piscine et le parking

Cons:

La chambre pas propre, salle de bain vetuste, porte de la douche qui ne se fermait pas bien, porte serviette qui ne tenait pas, poussière sur le radiateur ainsi que le support du sèche cheveux, moulure de la chambre casser
Petit déjeuner pas top

2026-06-20 • via Nuitee
E
Eddy • solo_traveller • nl
7
2026-06-20 • via Nuitee
S
Stephanie Laderer • solo_traveller • us
6
Cons:

AC did not work correctly room was super warm.

2026-06-19 • via Nuitee
J
Jessy • couple • dk
10
Pros:

Dejlige individuelt indrettede værelser. Dejlig lounge med mulighed for brætspil mm. Herlig indendørs pool. Parkeringskælder og restauranter tæt på. Gåafstand til historisk bydel.

2026-06-19 • via Nuitee
M
Mark and Patricia • couple • gb
8
Clean spacious room , staff more than helpful and friendly enjoyed our 4 days there
Pros:

Local to centre / helpful and friendly staff / food very good

Cons:

View outside of a container in room 35 not the best , maybe relocate to one side of car park rather than restricting view

2026-06-19 • via Nuitee
P
Patricia • solo_traveller • fr
9
2026-06-19 • via Nuitee
H
hamide • couple • tr
10
Personel son derece güler yüzlü ve ilgiliydi. Konumu da birçok noktaya yakın olduğu için büyük avantaj sağladı.
Pros:

otelin kahvaltı restoranına gösterilen özen gerçekten takdire şayandı. Masaların düzeni, kullanılan servis takımları ve genel temizlik kusursuzdu. Her detay düşünülmüş, son derece şık ve huzurlu bir ortam hazırlanmış. Temizliğe ve misafir memnuniyetine verilen önem için tüm ekibe teşekkür ederiz.

2026-06-19 • via Nuitee
T
TaraO'B1 • solo_traveller • gb
9
Pros:

The staff were lovely, the room was fantastic with an unexpected little outside seating area, the bed was enormous and comfortable and the breakfast was amazing. Great location

Cons:

It would've been nice if there had been a jacuzzi along with the pool

2026-06-18 • via Nuitee
P
PAUL • extended_group • gb
10
we were travelling to Spa race circuit and decided to stop in Bruges, near everything safe parking
Pros:

great staff, really helpful, good bar and breakfast

Cons:

nothing

2026-06-18 • via Nuitee
O
Oriane • extended_group • fr
10
2026-06-18 • via Nuitee
S
Sally • family_with_children • gb
10
2026-06-18 • via Nuitee
H
Horia • couple • ro
9
2026-06-18 • via Nuitee
F
Frank • solo_traveller • de
8
Pros:

Das Frühstück ist sehr zu empfehlen, das Personal war sehr freundlich

Cons:

Zum kostenfreien Parkplatz sind es 10 Minuten

2026-06-18 • via Nuitee
S
Susanne • couple • ch
9
2026-06-18 • via Nuitee