Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Superb breakfast
Cons:
Cleanliness issues
Room quality complaints
Value for money concerns

Categories

Cleanliness
7.36
Several mentions of lack of cleanliness and maintenance issues in rooms.
Service
10
Consistently praised for friendly and helpful staff.
Location
9.83
Noted for being in a quiet location close to the center.
Room Quality
6.87
Room quality received mixed feedback, with some stating inadequacy.
Amenities
9.32
Amenities like the breakfast and spa received positive remarks.
Value for Money
7.85
Some complaints about high prices not aligning with the quality.
Food and Beverage
9.81
Breakfast highlighted as excellent and well-received.
Overall Experience
9.36
General experience was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Luxurious Accommodation with Classic Style
Experience the charm of a Norman façade and English classic style at Grand Hotel Normandy. Just minutes away from Market Square and the Belfry of Bruges, our hotel offers modern rooms with free WiFi, LED TVs, and elegant décor.

Relaxation and Wellness Amenities
Indulge in our indoor swimming pool and fitness area to unwind after a day of exploring Bruges. Enjoy a continental breakfast with a variety of dishes and unwind at the bar with local Belgian beers, especially by the fireplace in winter.

Convenient Location and Nearby Attractions
Located near popular squares, restaurants, and bars, our hotel offers easy access to Bruges Railway Station and top attractions like the Chocolate Museum. Book your stay at Grand Hotel Normandy for a memorable experience in Bruges.

Important information:

Children over the age of 3 can only be accommodated in the Family Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.8
Based on 9932 reviews
Cleanliness: 7.36
Service: 10
Location: 9.83
Room Quality: 6.87
Amenities: 9.32
Value for Money: 7.85
Food and Beverage: 9.81
Overall Experience: 9.36
M
Michael • family_with_children • gb
6
Family midweek break
Pros:

Nice pool, breakfast was good, location excellent 5 minutes walk to centre

Cons:

Hotel very outdated and tired looking. Our room had no windows that could be opened. Extremely warm during the night and air conditioning didn't work.

2026-10-17 • via Nuitee
P
Paul • family_with_children • gb
10
Great city stay
Pros:

Staff were wonderful, always friendly and very helpful. Facilities were perfect for our stay and tje location was just right

Cons:

Nothing

2026-10-17 • via Nuitee
D
Diomidis • couple • ch
9
2026-10-17 • via Nuitee
A
Arani • solo_traveller • gb
10
Delightful
Pros:

Delightful boutique style hotel, super comfortable room, bed, pillows, armchairs, excellent spacious bathroom. Great coffee machine too. The staff were exceptional, reception, room, breakfast, the best ever. Nice pool area. Great touches, Cava on arrival, biscuits to leave. Good location.

Cons:

Bumpy lift!

2026-10-17 • via Nuitee
V
Vitoria • couple • es
10
2026-10-17 • via Nuitee
J
Jennifer • family_with_children • lu
8
2026-10-17 • via Nuitee
S
Solenne • family_with_children • fr
10
Pros:

L hotel est propre bien situé. Le personnel est top. La piscine est super.

2026-10-17 • via Nuitee
C
chazaly • solo_traveller • de
10
2026-10-16 • via Nuitee
N
Nana • solo_traveller • gb
10
Great stay for marathon and sightseeing!
Pros:

The breakfast was amazing, many kinds of option! It places near the central but not noisy. Great place to stay for Bruges marathon!

2026-10-16 • via Nuitee
C
Carlos Rafael • couple • es
7
Bien desayuno .Ubicacion excelente
2026-10-16 • via Nuitee
D
Danicha • couple • nl
9
2026-10-16 • via Nuitee
D
Daniel • family_with_children • nl
9
Great hotel on a very good location
Pros:

Great location, very friendly staff and the hotel itself also really nice. Rooms are very sizeable with large bathrooms and great bed!

2026-10-16 • via Nuitee
G
Gyula • extended_group • hu
10
2026-10-16 • via Nuitee
S
Sarah • couple • gb
10
This was a lovely hotel; highly recommended
Pros:

It’s near to the city centre but in a quiet location. The rooms and reception are beautiful and the breakfast was lovely with lots of choice. The staff were very welcoming.We would definitely come here again.

Cons:

Nothing

2026-10-15 • via Nuitee
E
Enrico • family_with_children • it
9
2026-10-15 • via Nuitee
C
Corentin • couple • fr
6
Pros:

L’emplacement et le personnel

Cons:

Pas de chauffage dans la chambre, lits pas confortable (trop mou), parfums d’ambiance trop présents

2026-10-15 • via Nuitee
C
Cyril • couple • fr
10
2026-10-15 • via Nuitee
S
Serena • extended_group • it
9
Pros:

L'hotel è in buona posizione vicino al centro, lo staff cordialissimo, ci hanno offerto uno champagne di benvenuto ed abbiamo trovato dei cioccolatini in camera. La camera bella e spaziosa, uguale il bagno.

Cons:

Nulla

2026-10-15 • via Nuitee
B
Barbara • couple • de
9
2026-10-15 • via Nuitee
E
erkan • extended_group • tr
10
Muthis konaklama,harika konum❤️
Pros:

Herseyini cok begendik,oda inanilmaz buyuk ve temiz...calisanlar cok ilgili ve konum muthis

Cons:

Begenmedigimiz birsey yok

2026-10-15 • via Nuitee