Hotel & Spa Hacienda Baruk

Hotels
8.6 (214 reviews)
Heroes de Chapultepec No 801 Colonia La Escondida , Zacatecas , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful property
Inside pool
Cons:
Cleanliness issues
Inconsistent food quality
Noise from renovations

Categories

Cleanliness
6.55
There were reports of cockroaches in the room and issues with cleanliness.
Service
10
The staff were friendly and accommodating, though there were some service delays.
Location
9.05
Close to the airport, but under renovation and noisy due to nearby train and freeway.
Room Quality
7.55
Rooms were smaller than expected, with some issues like obstructed views and renovations.
Amenities
9.55
The pool and garden were lovely, though some amenities were out of service.
Value for Money
8.55
Some guests felt it did not provide good value given the issues encountered.
Food and Beverage
7.55
Food quality was inconsistent, with some describing it as the worst ever.
Overall Experience
10
Some guests had pleasant stays, while others reported significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:56

Property Description

Luxurious Hotel & Spa Experience

Nestled on the northern edge of Zacatecas, Hotel & Spa Hacienda Baruk offers a lavish retreat with a spa, modern gym, and the exquisite Los Olivos restaurant.

Suite Perfection

Indulge in the comfort of well-appointed suites equipped with free Wi-Fi, a flat-screen cable TV, microwave, refrigerator, coffee facilities, and a work desk for your convenience.

Relaxation & Recreation

Unwind in the indoor pool or explore the nearby Palacio de Convenciones and shopping mall, just steps away from Hotel & Spa Hacienda Baruk.

Experience luxury and relaxation at its finest - book your stay now at Hotel & Spa Hacienda Baruk!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A cash deposit of $ 1,000.00 MXN is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: ZCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 214 reviews
Cleanliness: 6.55
Service: 10
Location: 9.05
Room Quality: 7.55
Amenities: 9.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 10
J
Jose Manuel • solo_traveller • mx
8
todo en orden
Pros:

Bien todo

Cons:

la ubicación

2026-02-13 • via Nuitee
E
Eduardo • family_with_children • mx
8
Todo bien en Zacatecas :)
Pros:

La limpieza y el servicio

Cons:

El lavabo un poco incómodo

2026-01-19 • via Nuitee
J
Julio • family_with_children • us
9
Good the restaurant is very good
Pros:

Is very nice

Cons:

The can’t find the reservation at the time we arrived

2026-01-18 • via Nuitee
J
joaquin • family_with_children • mx
7
Pros:

Ls atención

Cons:

Dos cucarachas en la habitación

2026-01-18 • via Nuitee
C
Cecilia • family_with_children • us
10
2026-01-15 • via Nuitee
A
Andres • extended_group • mx
8
2026-01-12 • via Nuitee
M
Martinez • couple • us
10
2026-01-06 • via Nuitee
D
Daniela • solo_traveller • mx
8
2026-01-05 • via Nuitee
T
Themis HR • family_with_children • mx
3
Regadera anegada en tu propia mugre 🤢😵‍💫😡
Pros:

La ubicación está en el libramiento a cualquier lado y cerca del centro.

Cons:

Disto mucho q sea un hotel de 5 estrellas. ( Quizá hace 20 años lo fue).
Es viejo, incómodo, ruidoso y está colapsando su sistema de drenaje .
Pedí cambio de habitación porque mi regadera se tapaba y prácticamente mi bañera se anegaba con mi propia mugre , me cambiaron a una habitación de categoría inferior y tenía exactamente el mismo problema y además una fuga de agua. Fue muy molesto, Aunado al detallito que te piden un deposito de mil pesos por habitación por "posibles daños" y que las camas son viejas y muyyyy duras.

2026-01-04 • via Nuitee
G
George • couple • us
8
2025-12-29 • via Nuitee
M
Mora • extended_group • mx
6
Pros:

Alberca climatizada

Cons:

La habitación tenía la vista obstruida por un techo que daba hacia el restaurante y las camas eran pequeñas cuando menciona que eran para dos personas

2025-12-29 • via Nuitee
L
Luis Angel • family_with_children • mx
9
Great place, I'll consider it for next time .
Pros:

Inside pool, tasty breakfast and fiendly staff.

2025-12-23 • via Nuitee
G
Garcia Soto • couple • mx
3
Pros:

Pesimo el petsonal no regreso

2025-12-18 • via Nuitee
A
Aldo Javier • family_with_children • mx
10
2025-12-08 • via Nuitee
A
Alejandro • couple • mx
9
Estancia agradable
Pros:

Las instalaciones son agradables.
Baño limpio.
Camas limpias.
Se puede descansar. no hay ruidos. Las ventanas son anti-ruido

Cons:

Tienen un área de oportunidad en los Bell boy.
Deben ser más serviciales. Probablemente falta de capacitación

2025-11-12 • via Nuitee
P
Patricia • extended_group • mx
6
Cómodo pero ya no es un concepto de hacienda....
Pros:

Los jardines y la alberca muy bonitos, las camas y almohadas son una maravilla!!

Cons:

Pensé en reservar un hotel hacienda por el concepto muebles de madera, tapiz elegante, jardines, fuentes y un spa....esperaba ese concepto pero esta siendo remodelado, spa fuera de servicio, tiene muros blancos y negros en la habitación muchoo cristal y espejos... el balcón sucio, el aire al encenderlo echaba pedacitos de pared...

2025-11-10 • via Nuitee
O
Octavio • family_with_children • mx
10
Excelente Baruk. REGRESAREMOS
Pros:

Camas, baños, alberca, centro de negocios, atención personal,

Cons:

No funcionó la cafetera

2025-11-07 • via Nuitee
W
wilbert • couple • mx
10
Pros:

Decoracion

Cons:

Unos insectos pero nada grave

2025-11-05 • via Nuitee
A
antonello • extended_group • mx
9
Pros:

Stanza , bagno , vista

Cons:

Prezzi alti del ristorante

2025-11-03 • via Nuitee
O
Ovidia • family_with_children • us
10
Pros:

The beds were extremely comfortable and the breakfast buffet was delicious.

2025-10-29 • via Nuitee