Hotel y Restaurante Villa Esmeralda

Hotels
8 (49 reviews)
7a. Avenida 16-63 zona 5 , Quetzaltenango , GT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Affordable
Cons:
Not central location
Small rooms
Restaurant hours

Categories

Cleanliness
9.14
The hotel is noted for being very clean and well-maintained.
Service
8.11
The staff is described as very nice and attentive.
Location
7.15
Location is not central, requiring travel for sightseeing.
Room Quality
7.6
Rooms were clean but some guests found them small and the beds hard.
Amenities
8.13
Decent amenities with parking available.
Value for Money
8.59
Hotel met expectations for the price paid.
Food and Beverage
7.14
The restaurant closes early, limiting dinner options.
Overall Experience
8.11
Overall good experience despite some drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:17

Property Description

Welcome to Hotel y Restaurante Villa Esmeralda!

Convenient Location: Located just 45 minutes from the famous hot springs of Fuentes Georgianas, our hotel offers easy access to this natural wonder, perfect for a relaxing day trip.

Comfortable Accommodations: Each room is equipped with modern amenities including a cable TV, a balcony, and a patio for you to unwind and enjoy the scenic views. The private bathrooms are stocked with essentials and feature a refreshing shower.

Exceptional Services: Our 24-hour front desk and laundry service ensure that your needs are met promptly. Explore the area with ease by utilizing our tour desk services to make the most of your stay.

Experience comfort and convenience at Hotel y Restaurante Villa Esmeralda. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 49 reviews
Cleanliness: 9.14
Service: 8.11
Location: 7.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.14
Overall Experience: 8.11
E
EDGAR ROBERTO OTTONIEL • solo_traveller • gt
9
Cómodo y accesible
Pros:

La ubicación

2026-09-19 • via Nuitee
H
HERNANDEZ ARROYO • family_with_children • gt
4
Lamentable
Pros:

Mañ trato de parte del encargado

Cons:

Mal servicio

2026-09-16 • via Nuitee
M
Milian García • solo_traveller • gt
9
2026-09-14 • via Nuitee
H
Hector • family_with_children • gt
10
Pros:

Todo excelente siempre me hospedo en ese hotel cuando voy a Xela

2026-09-14 • via Nuitee
P
Po ming • extended_group • gt
10
2026-09-10 • via Nuitee
M
marco • extended_group • gt
10
2026-09-08 • via Nuitee
S
Santana • solo_traveller • gt
7
Pros:

Parqueo

Cons:

Que no uniera servicio de restauran lunes durante el.dia

2026-08-13 • via Nuitee
J
Julio RODOLFO • solo_traveller • gt
10
Pros:

Todo

Cons:

Nada

2026-08-05 • via Nuitee
E
Erick • solo_traveller • us
8
Buen precio
Pros:

Sobre la carretera y cerca de todo en Xela

Cons:

Estando sobre carretera puede tener mucho ruido de carros y camiones

2026-08-03 • via Nuitee
A
Alberto • solo_traveller • gt
10
Excelente
Pros:

Tranquilidad

2026-08-03 • via Nuitee
N
Ng • couple • gt
10
Todo muy bien, me gusta es muy limpio
Pros:

Todo muy bien

Cons:

Faltan más tragaluz

2026-07-15 • via Nuitee
B
Byron Fernando • solo_traveller • gt
9
2026-07-15 • via Nuitee
J
Juan • solo_traveller • gt
10
Pros:

Muy limpio y el precio es justo para lo que ofrece

2026-07-06 • via Nuitee
S
Sandra • solo_traveller • gt
10
Buena estadía evitando el tránsito del centro de Xela
Pros:

La tranquilidad del lugar, se puede descansar muy bien.

2026-06-25 • via Nuitee
J
Jose • solo_traveller • gt
8
2026-06-24 • via Nuitee
C
César • couple • gt
8
Pros:

La ubicación y el personal fue muy amable.

Cons:

Las almohadas tenían mal olor.

2026-06-22 • via Nuitee
L
Luswin • solo_traveller • gt
8
2026-06-20 • via Nuitee
N
Noel Ricardo David • family_with_children • gt
5
Muy caro para lo que es…
Cons:

El hotel se encuentra a la orilla de la carretera, por lo q hay demasiado ruido de carros, ademas de los ruidos mismos del hotel como campanas y personal platicando no dejan dormir. La habitacion olia demasiado a pintura de aciete, por lo q descansar se nos hizo muy dificil.
Y el “restaurante” solo esta abierto 3 horas en la mañana y 3 horas en la noche.

2026-06-11 • via Nuitee
E
Erwin • family_with_children • gt
10
2026-06-07 • via Nuitee
M
Morataya • solo_traveller • gt
8
Pros:

La amplitud de los parqueos y es un hotel que no se siente uno como atrapado la

Cons:

La entrada cuando viene saliendo y entrando otro vehículo como pick up se siente muy estrecho

2026-05-30 • via Nuitee