Comfort Inn & Suites West Chester - North Cincinnati

Hotels
Comfort
8 (280 reviews)
5944 West Chester Road , West Chester , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room conditions varied

Categories

Cleanliness
5.08
Several reviews mentioned dirty rooms and cleanliness issues.
Service
9.05
Most comments highlighted friendly staff, with some negative mentions at check-in.
Location
9.09
Positive feedback on the location's convenience for business.
Room Quality
7.04
Mixed sentiments; some rooms were comfortable while others had issues.
Amenities
8.07
Amenities such as breakfast received positive remarks.
Value for Money
8.53
Good value mentioned, particularly for business stays.
Food and Beverage
9.08
Consistently highlighted as a positive aspect in reviews.
Overall Experience
8.05
Overall experience was satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:37

Property Description

Convenient Location
Located just 20 minutes outside of downtown Cincinnati and Kings Island Amusement Park.

Fantastic Amenities
Enjoy the indoor pool, sauna, and spacious rooms with free Wi-Fi, microwave, refrigerator, and coffee maker.

Complimentary Offerings
Start your day with a continental breakfast, access the gym and nearby fitness club, and utilize the business center.

To experience comfort and convenience in West Chester, book your stay at Comfort Inn & Suites today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 280 reviews
Cleanliness: 5.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.05
L
Lynn solo_traveller us
5
Pros:

Room was clean and comfortable

Cons:

We were on the 3rd floor and no elevator

2026-05-07 via Nuitee
F
Fuhr couple us
3
Just okay.
Pros:

We’ve stayed here before. It’s convenient and near a few nice restaurants.

Cons:

Very surprised when we went to shower in morning. No soap or shampoo. Front staff was very rude.

2026-05-06 via Nuitee
B
Bess couple us
6
2026-04-12 via Nuitee
A
Abdoulaye solo_traveller us
8
2026-04-09 via Nuitee
T
Tearra family_with_children us
8
2026-03-30 via Nuitee
K
Kevin solo_traveller ca
10
2026-01-29 via Nuitee
M
Marcum family_with_children us
10
2026-01-22 via Nuitee
S
Sharon solo_traveller us
10
good stay
Pros:

breakfast was great

2026-01-19 via Nuitee
J
James couple us
8
Great value. Used to stay at Hampton Inn, will be staying at the Comfort Inn in the future
2026-01-19 via Nuitee
R
Robert couple us
10
2026-01-19 via Nuitee
R
Robin couple us
10
Excellent
Pros:

Staff

Cons:

None

2026-01-19 via Nuitee
M
maryalice couple us
9
Feel like you’re home
Pros:

The Lady who worked the breakfast bar, was so very nice and kind. She went out of her way to make sure that all patrons received great service, definitely worth going everyone who worked there very nice.

Cons:

There is nothing I could say that would make me feel unhappy about my stay.

2026-01-19 via Nuitee
C
Christa couple us
6
Was ok for the price.
Pros:

Conveniently located,good value for the price.Friendly staff.Breakfast was ok.

Cons:

Room was not very clean.Room smelled like Urin.Drapes had a very large stain.Just overall not very clean.

2026-01-05 via Nuitee
M
Mackenzie couple us
8
2026-01-01 via Nuitee
M
Marquis solo_traveller us
10
2025-11-25 via Nuitee
D
Dona extended_group us
8
Pros:

The breakfast was good. The lady that worked in the breakfast area was very nice and courteous.

Cons:

I asked for a room on the first floor by the desk. The clerk put us at the opposite end. The hotel was not crowded at all and closer rooms were not occupied. He could have put us closer.

2025-11-16 via Nuitee
S
Stephanie solo_traveller us
9
Pros:

Location was good

Cons:

Nothing

2025-11-16 via Nuitee
M
Marquis solo_traveller us
10
Pros:

It was good

Cons:

Everything was good.

2025-11-13 via Nuitee
V
Vicky family_with_children us
10
Wonderful and pleasant
Pros:

Breakfast was great

2025-11-12 via Nuitee
M
Marquis solo_traveller us
10
2025-11-08 via Nuitee