Comfort Inn & Suites West Chester - North Cincinnati

Hotels
•
Comfort
8 (304 reviews)
5944 West Chester Road , West Chester , us
+1 513-795-0061

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room conditions varied

Categories

Cleanliness
5.08
Several reviews mentioned dirty rooms and cleanliness issues.
Service
9.05
Most comments highlighted friendly staff, with some negative mentions at check-in.
Location
9.09
Positive feedback on the location's convenience for business.
Room Quality
7.04
Mixed sentiments; some rooms were comfortable while others had issues.
Amenities
8.07
Amenities such as breakfast received positive remarks.
Value for Money
8.53
Good value mentioned, particularly for business stays.
Food and Beverage
9.08
Consistently highlighted as a positive aspect in reviews.
Overall Experience
8.05
Overall experience was satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:37

Property Description

Convenient Location
Located just 20 minutes outside of downtown Cincinnati and Kings Island Amusement Park.

Fantastic Amenities
Enjoy the indoor pool, sauna, and spacious rooms with free Wi-Fi, microwave, refrigerator, and coffee maker.

Complimentary Offerings
Start your day with a continental breakfast, access the gym and nearby fitness club, and utilize the business center.

To experience comfort and convenience in West Chester, book your stay at Comfort Inn & Suites today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 304 reviews
Cleanliness: 5.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.05
C
Christie • family_with_children • us
7
For our stay it was convenient to where we were going but probably wouldn’t stay again.
Pros:

Location was great.

Cons:

The smell in the room was pretty strong when we first walked in. The curtains and wall had mold all over. We asked to see a different room and they did accommodate us. Smell wasn’t as strong and no mold that we could see. Carpet is very old too.

2026-08-22 • via Nuitee
C
Christina • family_with_children • us
8
2026-08-22 • via Nuitee
J
James • solo_traveller • us
10
2026-08-18 • via Nuitee
A
Amanda • couple • us
7
Pros:

It was close to Kings Island and the breakfast was good.

Cons:

The walls are thin and you can hear everything.

2026-08-17 • via Nuitee
M
Marcus • couple • us
3
2026-08-17 • via Nuitee
J
Julia • extended_group • us
4
Pretty disappointing
Cons:

Requested a joint room two weeks prior to our stay. Was told they would put in the notes and no issues... then said upon arrival that wasn't available.
Took us 35mins to check in due to all the issues with the room.....
Then was told only rooms were available were opposite sides of the 3rd floor. When I explained that wasn't acceptable for us... a room was available 3 rooms down...
Communication is the key.....
The woman at the front desk was trying her best, but who ever she was communicating with on the phone many times was not very nice to her and refused to speak with us to help fix our situation
The AC unit leaked and saturated carpet

2026-08-17 • via Nuitee
J
Judy • couple • us
7
Pros:

It was clean, centrally located, and breakfast was very good

2026-08-14 • via Nuitee
J
Judy • couple • us
7
2026-08-14 • via Nuitee
D
Dennis • family_with_children • us
10
Exceeded expectations
Pros:

Everything was great. Nice facility, friendly staff, clean room.

Cons:

NA

2026-08-12 • via Nuitee
T
Tchernycheva • family_with_children • ca
6
It was ok.
Pros:

The room was nice and clean, and the staff were friendly. There was a great variety of breakfast options which was nice.

Cons:

I had requested a quieter room, but unfortunately our room was right near the lobby, so there was quite a bit of foot traffic and noise, especially early in the morning during breakfast. Something I’ll keep in mind for a future stay.

2026-08-09 • via Nuitee
D
Derrick • extended_group • us
10
Loved my short stay and rest.
2026-08-06 • via Nuitee
L
Lawrence • couple • us
10
Great stay
Pros:

Staff were friendly and facility is very clean. Location is great and modern.

Cons:

WiFi is not secured

2026-07-21 • via Nuitee
B
Brittany • couple • us
9
Nice experience
Pros:

Clean room, friendly staff, decent breakfast.

Cons:

Shower was not very warm

2026-07-20 • via Nuitee
A
Abukaff • solo_traveller • us
10
2026-07-17 • via Nuitee
G
George • couple • us
10
I’ve been there a few times the staff is great
Pros:

Was clean

Cons:

It was a great stay

2026-07-15 • via Nuitee
S
St • solo_traveller • us
8
Not worth the money
Pros:

The location

Cons:

It wasn't very clean and had a musty damp smell. The pool was broken with yellow caution tape around it. It wasn't worth 187.00 a night and that was a discount.

2026-07-12 • via Nuitee
C
Curtis • couple • us
10
2026-07-11 • via Nuitee
A
Alpesh • family_with_children • us
7
2026-07-06 • via Nuitee
J
Johnny • couple • us
8
2026-06-28 • via Nuitee
M
Megan • solo_traveller • us
7
Pros:

Breakfast was good, always stocked and fresh. Room was clean, beds were comfy, loved the pillows.

Cons:

Outlets in the bathroom didnt work so I couldn't use the hair dryer or straighten my hair.

2026-06-22 • via Nuitee