The Business Inn

Hotels
8.8 (13806 reviews)
180 Maclaren Street , Ottawa , ca

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Clean and adequate breakfast
Cons:
Small breakfast area
Inconsistent room quality
Noise from air conditioning

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness positively, but one noted lax cleaning standards.
Service
9.23
The service was frequently highlighted as friendly and helpful.
Location
9.27
The location was praised for its convenience to main attractions.
Room Quality
8.22
Some reviews mentioned the room's comfort, though there were concerns about bedding.
Amenities
8.75
Amenities were deemed adequate, but some found the gym lacking.
Value for Money
8.71
Overall value is considered fair for the facilities provided.
Food and Beverage
8.76
Food quality was reported as good, with a variety at breakfast.
Overall Experience
9.23
General sentiment was very positive, with many considering it a good option.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:29

Property Description

Unique Business Inn Experience

Convenient Amenities: Enjoy free WiFi, complimentary continental breakfast, and fully equipped kitchenettes in every suite.

Entertainment and Comfort: Relax with a 46-inch flat-screen TV, computer with printer, and premium bedding for a restful stay.

Additional Perks: Take advantage of free laundry facilities, 24-hour fitness room, and proximity to shops and dining options.

Book your stay now for a seamless blend of comfort and convenience at The Business Inn!

Important information:

Please note this property does not accept cash deposits.

The credit card used at the time of the booking must be presented by the cardholder upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 13806 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
H
haddad solo_traveller za
8
Pros:

La chambrr est sur equipee avec deux lits queen, une cuisone equipee, un ordi avec imprimante. Tout pour profiter d'Ottawa sans se ruiner en restaurants locaux tres chers. Petit dejeuner bouratif.

2026-07-26 via Nuitee
A
Alfons couple es
9
2026-07-25 via Nuitee
A
Andre couple ca
8
A great getaway right in the heart of downtown ottawa
Pros:

Location was fantastic, breakfast good, available bottled water a plus for warm summer days. Coffee quality was terrible but plus side coffee shops are avalable within a short walking distance. We have recommended this inn to friends.

Cons:

The quality of the morning coffee served.

2026-07-25 via Nuitee
E
Ellis01 solo_traveller be
8
Pros:

Zeer centraal gelegen. Ideaal verblijf met kinderen.

Cons:

/

2026-07-25 via Nuitee
H
Hector family_with_children es
6
Hotel barato y rancio, pero bien ubicado y con un personal super amable
Pros:

La habitación era enorme, tanto como los ventanales y todo estaba limpio.
El personal de la entrada fue un poco seco, pero el resto fue super amable y profesional.
La ubicación es estupenda, a pocos pasos de todo, pero en una zona tranquila aunque concurrida.
Se agradecen los extras de aparcamiento de superficie, gimnasio y servicio de lavandería (los dos últimos gratuitos).

Cons:

El hotel es grande y antiguo y la moqueta le aporta un toque rancio y un olor horrible, añadido ademas a que no se podía abrir ninguna ventana para poder ventilar. El baño era ridículamente pequeño para el tamaño de la habitación, aunque cumplía, y teniendo en cuenta que había dos camas de matrimonio y dos sofás camas, se habría agradecido un segundo baño o aseo. El desayuno incluye muy pocas opciones saludable en general. Todo va con mucho plástico.

2026-07-25 via Nuitee
A
Alexandru family_with_children ro
8
2026-07-25 via Nuitee
C
Claire family_with_children ca
10
Pros:

Cet établissement était bien situé pour profiter de visites touristiques ou pour trouver un restaurant. La chambre était très confortable. Le déjeuner était copieux, choix variés; même des sacs-boîte à lunch à emporter étaient disponibles. Un stationnement intérieur, bien que payant, était disponible et la voiture était ainsi en sécurité

2026-07-25 via Nuitee
L
Luiz Guilherme couple br
7
SOLICITAR QUARTO SEM ALCATIFA
Pros:

Resolvemos passar um mês na costa leste do Canadá, equacionando, em dias, as principais cidades. Ottawa ficou no meio e, por isso, optamos pela estada diferenciada, no the business inn, em especial no quesito lavagem de roupa , já que atualmente as regras de bagagens para cias aéreas são complicadas.
O funcionamento da edificação não restou claro se era um residencial e alguns proprietários disponibilizavam para os sites de reservas (existiam dois espaços/balcões na recepção que deixavam ainda mais margem para essa dúvida); café da manhã bem servido, porém muito bagunçado, seja pela falta de controle, seja pela disponibilização fracionada dos espaços (há de se destacar que tudo é reciclável, e que a falta de presença física de um funcionário no recinto permite que muitos hóspedes saiam com sacolas cheias de comidas, deixando outros hóspedes sem alimentos (diante da demora ou da não reposição). Outro ponto negativo é que os baldes lotam logo, e o funcionário recolhe o lixo enquanto existem pessoas tomando café; a lavanderia é maravilhosa, útil e de fácil utilização; ficamos
no quarto 1003 - a alcatifa e a cortina estavam totalmente empoeiradas e, no check in, moscas no quarto e na cozinha.
Colchão velho e MUITO desconfortável. Limpeza deficiente e não rotineira, sem troca de lençóis e aspiração nas alcatifas (lembrando: é um flat/hotel de trânsito, em pleno verão canadense, com rotatividade alta, exigindo maior atenção nesse quesito, em especial pelos vários acessos ao local (ônibus, carro, trem e avião)). Localização perfeita. Perto de todas as atrações da cidade.
Em voltando, solicitaria quarto sem alcatifa.

Cons:

Limpeza

2026-07-25 via Nuitee
B
Benjamin solo_traveller us
8
Good enough and comfortable
Pros:

Large room. FREE LAUNDRY ROOM WITH DETERGENT.

Cons:

During a busy July weekend things like breakfast were overcrowded. The shower had very low water pressure and a slow drain.

2026-07-25 via Nuitee
D
Daisy solo_traveller ca
10
2026-07-25 via Nuitee
D
deanna family_with_children ca
10
2026-07-25 via Nuitee
萌滋滋 solo_traveller ca
10
2026-07-25 via Nuitee
M
Myong goo solo_traveller kr
9
2026-07-25 via Nuitee
A
Anna family_with_children ca
7
2026-07-25 via Nuitee
B
Bernard solo_traveller ca
9
Pros:

A garder secret.

2026-07-24 via Nuitee
G
Giulio Beltramin solo_traveller it
10
2026-07-24 via Nuitee
C
Casey solo_traveller ca
10
It was excellent
Pros:

Great location

Cons:

The hallways are confusing

2026-07-24 via Nuitee
V
Valérie family_with_children ca
8
Pros:

L’emplacement dans le centre ville. La propreté et la gentillesse des employés.

Cons:

La salle pour le déjeuner est trop petite pour le nombre de gens qui s’y présentent.

2026-07-24 via Nuitee
K
Katrin solo_traveller at
8
2026-07-24 via Nuitee
C
Catherine couple fr
9
superbe, mais trop court :D
Pros:

la suite était superbe, très bien placée. Le fait de pouvoir petit déjeuner également et la vue :D

Cons:

Malheureusement, mon conjoint ayant des soucis de dos, n'a pas aimé le côté très moelleux du lit. La taille de la suite était parfaite, j'aimerais avoir un appartement comme cela hihi ; le petit hic était juste la dureté du lit qui était malheureusement too soft pour nous. Mais sinon rien à redire !

2026-07-24 via Nuitee