Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Old facilities
Poor value for money

Categories

Cleanliness
8.1
Several reviews mentioned mold and unclean sheets, indicating poor cleanliness standards.
Service
9.6
Positive mentions of friendly and helpful staff across several reviews.
Location
9.1
Many highlighted the beautiful lake views and peaceful surroundings.
Room Quality
8.6
General comfort was noted; however, issues like old mattresses were mentioned affecting overall quality.
Amenities
8.1
Pool condition mentioned as outdated, impacting amenities rating.
Value for Money
7.6
Comments about the hotel's age and perceived dirtiness suggest poor value for the price.
Food and Beverage
9.1
Dinner experience was reported as decent, and breakfast was okay.
Overall Experience
8.6
Mixed experiences; overall enjoyment noted despite several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Luxurious Lakeside Retreat

Scenic Beauty and Relaxation: Nestled on 6 acres by Lake Rotoiti, enjoy stunning views and relaxation in our outdoor pool, hot tubs, and sauna.

Gourmet Dining and Wine: Indulge in Modern New Zealand cuisine at The Grill Restaurant, complemented by a wide selection of local wines in our cozy bar.

Adventure and Excursions: Explore the area with our bike rentals, fishing charters, and trips to Manapouri Hot Pools. Free airport transfers make travel seamless.

Experience the perfect blend of luxury and adventure at VR Rotorua Lake Resort. Book now for an unforgettable getaway.

Important information:



All requests for late arrival (outside of opening hours) are subject to confirmation by the property. Please inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please inform VR Rotorua Lake Resort in advance if you want to use this service.

Please note that only booked number of guests are allowed to stay with us. All requests for late arrivals (outside of opening hours) are subject to confirmation by the property. You are requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please let the hotel know in advance if you want to use this service.

The property requires an NZD 250 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check in. Please be aware that full payment for your stay will be required upon your arrival. For further information contact the property using the contact details found on the booking confirmation.

Please note that there is a 3.15% surcharge applicable on all payments made through Credit Cards and PayWave.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for NZD 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3700 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.6
M
Marcela • couple • co
9
2026-03-14 • via Nuitee
E
Editha Braunzam • couple • ch
7
comfortable, nice setting.... the location a few kilometerss away from the city may be a challenge
2026-03-13 • via Nuitee
R
Ray • couple • nz
10
2026-03-11 • via Nuitee
D
Daniel • couple • fr
10
2026-03-11 • via Nuitee
A
A. P. • couple • nl
7
Een mooie plek, maar viel wat tegen.
Pros:

De prachtige ligging aan het meer!

Cons:

De sauna deed het niet en het zwembad was ijskoud. Stoom kamer niet gezien. De wellness viel een beetje tegen. Het eten was goed maar zeer beperkte keuze uit wat minder gangbare gerechten.

2026-03-09 • via Nuitee
W
William • couple • ca
8
Pros:

waterfront suite on ground level - what not to like!

Cons:

Property a little tired.

2026-03-09 • via Nuitee
A
Anne • couple • nz
7
Great
Pros:

The scenery love being by water so calm.

Cons:

The bed was hard, and the pillow was lumpy.
We had a king size room but we only had one towel. So we borrowed one from the other rooms. But I did inform the receptionist about it. And we had no hot water in room 217.

2026-03-09 • via Nuitee
D
Derek • couple • nz
6
2026-03-09 • via Nuitee
E
Emmanuel • family_with_children • nz
8
Good stay!
Pros:

The facility itself

Cons:

Too far from city proper

2026-03-09 • via Nuitee
B
Brooke • family_with_children • nz
10
Pros:

The hotel manager was absolutely amazing. He made our trip for my son Romans birthday extra special. Loved the rooms, beds were comfy and it had a very homely vibe. Nice lakefront room!!

2026-03-08 • via Nuitee
J
Jonny • family_with_children • nz
7
Pros:

Great location and beautiful spot to wake up to

Cons:

Quite run down and is in need of some TLC

2026-03-08 • via Nuitee
C
Claudia • couple • nz
8
2026-03-07 • via Nuitee
N
Nicola • couple • ca
4
Could be an amazing place on the lake, but only after an entire resort renovation
Pros:

The staff was lovely and very accommodating.

Cons:

The resort has a ton of potential but needs a major upgrade. It is run down and dingy. The bed was old and needs to be retired. There was a large intentional opening in the wall between the bathroom and bedroom with no window - just dirty blinds- which was odd and gave no privacy in the bathroom.

2026-03-07 • via Nuitee
S
Sabine • extended_group • de
7
Nett, aber in die Jahre gekommenen Hotel
Pros:

Sehr freundliches und hilfsbereites Personal

Cons:

Schlechtes Frühstück. Schlechte Betten und sehr in die Jahre gekommenen Hotel. Könnte ein schönes Hotel sein, wenn es ein update erhielte.

2026-03-07 • via Nuitee
J
Janine • couple • au
5
Very pleasant, but next time I will request the rooms that are separate from the main building
Pros:

Very pleasant, comfortable beds, lovely views and location, and the staff were very friendly and helpful.

Cons:

Noticed scuff marks on the wall in our suite and the handrail in the bathroom was falling out. Facility seemed a bit "tired". A busful of guests arrived at around 9 in the evening and left at around 5.30 /6 in the morning and were VERY noisy. Management need to ensure that guests keep noise levels down, especially at night.

2026-03-06 • via Nuitee
T
Tacy • couple • gb
9
2026-03-06 • via Nuitee
R
Richard • couple • au
7
Welcoming helpful staff. Good breakfast.
Pros:

Great location

2026-03-05 • via Nuitee
B
Bernard • family_with_children • fr
7
2026-03-05 • via Nuitee
I
Isabelle MONNIER CRUSSET • couple • fr
8
Pros:

Emplacement
Petit déjeuner
Accueil

Cons:

Nettoyage sanitaire à revoir

2026-03-04 • via Nuitee
V
Vivien • family_with_children • de
9
2026-03-04 • via Nuitee