Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Old facilities
Poor value for money

Categories

Cleanliness
8.1
Several reviews mentioned mold and unclean sheets, indicating poor cleanliness standards.
Service
9.6
Positive mentions of friendly and helpful staff across several reviews.
Location
9.1
Many highlighted the beautiful lake views and peaceful surroundings.
Room Quality
8.6
General comfort was noted; however, issues like old mattresses were mentioned affecting overall quality.
Amenities
8.1
Pool condition mentioned as outdated, impacting amenities rating.
Value for Money
7.6
Comments about the hotel's age and perceived dirtiness suggest poor value for the price.
Food and Beverage
9.1
Dinner experience was reported as decent, and breakfast was okay.
Overall Experience
8.6
Mixed experiences; overall enjoyment noted despite several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Luxurious Lakeside Retreat

Scenic Beauty and Relaxation: Nestled on 6 acres by Lake Rotoiti, enjoy stunning views and relaxation in our outdoor pool, hot tubs, and sauna.

Gourmet Dining and Wine: Indulge in Modern New Zealand cuisine at The Grill Restaurant, complemented by a wide selection of local wines in our cozy bar.

Adventure and Excursions: Explore the area with our bike rentals, fishing charters, and trips to Manapouri Hot Pools. Free airport transfers make travel seamless.

Experience the perfect blend of luxury and adventure at VR Rotorua Lake Resort. Book now for an unforgettable getaway.

Important information:

All requests for late arrival (outside of opening hours) are subject to confirmation by the property. Please inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please inform VR Rotorua Lake Resort in advance if you want to use this service.

Please note that only booked number of guests are allowed to stay with us. All requests for late arrivals (outside of opening hours) are subject to confirmation by the property. You are requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that free transfers are available to and from Rotorua International Airport. Please let the hotel know in advance if you want to use this service.

The property requires an NZD 250 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check in. Please be aware that full payment for your stay will be required upon your arrival. For further information contact the property using the contact details found on the booking confirmation.

Please note that there is a 3.15% surcharge applicable on all payments made through Credit Cards and PayWave.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for NZD 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3881 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 9.1
Overall Experience: 8.6
S
shareek ahammed • extended_group • nz
10
Amazing and serene
Pros:

Amazing staff especially Nick the manager. He has gone extra mile to make our stay pleasant and comfortable. Definitely recommend.

Cons:

Happy overall

2026-06-27 • via Nuitee
H
Ha • solo_traveller • nz
9
Pros:

The view lake is beautiful

2026-06-26 • via Nuitee
L
Luana • solo_traveller • nz
7
2026-06-26 • via Nuitee
K
Kishor • solo_traveller • nz
6
Good quality for money
Pros:

Good value for money, 2 minutes to my course. Great senic view

Cons:

No cutlery in room. Heat pump not very good, considering it was cold and torrential rain. When you came out of your room , the long hallways were cold and drafty.
Tv old, no smart TV ..Netflix etc

2026-06-25 • via Nuitee
R
Rian • couple • au
5
Pros:

The view from the room was absolutely gorgeous.

Cons:

The 'extra-large double bed' were two twin beds joined together, which was a little uncomfortable. The hot water kept running out during a shower. The breakfast was very disappointing...

2026-06-25 • via Nuitee
G
Gabrielle • couple • nz
7
2026-06-25 • via Nuitee
A
Annette • solo_traveller • nz
10
Enjoy the 5 star views
Pros:

Spacious room with very comfortable beds. Bathroom was nice and clean and felt luxurious with heated tiled floor.
Breakfast was great. Plenty to choose from. Dinner was great as well. The view across the lake is stunning from the room we had.
We would love to come back.

2026-06-24 • via Nuitee
R
Rashika • couple • nz
10
Excellent stay
Pros:

Service provided throughout our stay

2026-06-22 • via Nuitee
K
Karl • solo_traveller • nz
8
Perfect stay and friendly staff
Pros:

Location

Cons:

Nothing,'it was all good

2026-06-21 • via Nuitee
R
roderick • family_with_children • nz
6
pleasent enough, reasonable value, staff can be hard to find.
Pros:

pleasent location by the lake but nothing to do on-site and a 15 minute trek back into town. hotel is a little dated and worn - but clean and reasonable value for money.

Cons:

seemed to be understaffed so when you found a staff ,member theyw ere incredibly stretched trying to keep up with the demands of running a hotel.

2026-06-21 • via Nuitee
S
Shona • couple • nz
10
Just a big thank you to Nick and ultra friendly helpful staff
Pros:

Excellent staff. Thank you Nick for making our stay special. Great Lake views. Food excellent. Breakfast and evening meals. Good safe car parking

Cons:

Nothing really.

2026-06-21 • via Nuitee
E
Elisa • family_with_children • nz
7
It was ok ,
Pros:

The food and bed, also bath was great too.

Cons:

Asked for a cot earlier , didn’t receive it when we got there. However , manager was willing to get it when I told him . Shower isn’t as clean but overall ok property.

2026-06-20 • via Nuitee
T
Te Whaiti • couple • nz
4
Not quite what I expected
Pros:

Location was nice with pretty view of the water. The staff were really lovely.

Cons:

Roof was peeling, food from previous guest was still on one of the seats, badly covered hole in bathroom roof and if you showered for longer than 2 mins it would flood the sleeping/ dinning space.

2026-06-19 • via Nuitee
S
Steven • couple • au
9
2026-06-18 • via Nuitee
N
Ngareta • family_with_children • nz
10
Pros:

If you are looking to stay somewhere that’s Nice, Relaxing & peaceful I highly recommend this lovely resort there staff is amazing and so kind! The food is delicious and the scenery is so Beautiful 😍 the rooms are nice and cozy in the bathroom they have heated grounds, the beds are so comfortable you will feel like you don’t want to get out of bed! this will always be my favourite place to come stay with my family.

2026-06-18 • via Nuitee
N
Ngareta • family_with_children • nz
10
2026-06-17 • via Nuitee
G
Glenda • solo_traveller • nz
8
The sprucing up of the property is going to add to the peaceful tranquil location.
Pros:

Peaceful location. Good value for money. Happy with food.

2026-06-17 • via Nuitee
M
Marie • solo_traveller • nz
9
Pros:

The venue, accommodation, comfort

Cons:

The food

2026-06-16 • via Nuitee
S
Syed Mohammed Yahiya • solo_traveller • nz
8
2026-06-14 • via Nuitee
J
Jyoti Ranjan • couple • my
10
Exelllent place, just the morning view makes it worthwhile.
Pros:

Lake view property that was the usp.

Cons:

No elevator, so if upper floor rooms need to lift the luggage.

2026-06-14 • via Nuitee