ONOMO Hotel Cape Town – Inn On The Square

Hotels
ONOMO HOTELS
8.2 (1876 reviews)
Greenmarket Square , Cape Town , za

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
6.94
Complaints about cleanliness of the lifts and dusty carpets; needs improvement.
Service
8.91
Staff were friendly, but some service issues noted, particularly with reception response.
Location
8.95
Convenient location, close to amenities, but noisy from outside.
Room Quality
7.9
Basic rooms, some complaints about noise and outdated furnishings.
Amenities
7.43
Limited amenities available; sauna and pool cleanliness issues mentioned.
Value for Money
8.39
Some guests feel the hotel was overpriced for the quality received.
Food and Beverage
8.44
Breakfast options were decent but limited for specific dietary needs.
Overall Experience
8.61
Mixed feelings; some enjoyed the stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:56

Property Description

Luxurious Accommodations

Located on historic Greenmarket Square, ONOMO Hotel Cape Town – Inn On The Square offers stylish rooms with modern amenities including flat-screen TVs and free WiFi. The rooms feature air conditioning, tea/coffee facilities, and private bathrooms, ensuring a comfortable stay for guests.

Dining Experience

Indulge in a culinary journey at ONOMO restaurant, serving a delicious English buffet breakfast and a variety of South African dishes paired with local and international wines. Guests can also unwind at the outdoor terrace with a refreshing drink.

Relaxation and Recreation

Take a dip in the heated rooftop pool with stunning views of Table Mountain or rejuvenate at the separate male and female sauna facilities. For fitness enthusiasts, the hotel boasts a modern gym for an energizing workout.

Experience luxury, comfort, and convenience at ONOMO Hotel Cape Town – Inn On The Square. Book your stay now for an unforgettable experience.

Important information:

Please note that a copy of the front and back of credit card and a copy of passport/ID document are required to process payment. The pool is not heated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1876 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.61
O
OlivasPJ solo_traveller es
10
Pros:

La ubicación , cerca de todos sitios .

2026-05-29 via Nuitee
T
Thobi couple za
7
2026-05-29 via Nuitee
L
Lottie solo_traveller au
8
2026-05-28 via Nuitee
R
Runyararo Rumbidzai family_with_children zw
8
Excellent
Pros:

the breakfast was very excellent . strategic location .

2026-05-26 via Nuitee
P
Priceville couple ca
8
Hotel in heart of city for comfy stay
Pros:

Location. Good buffet breakfast, but needs more variety. Sauna is great and free x pool. Location great as green market right out front, with a laundry, bookseller, church and mini marts right there. A variety of restaurants within a few blocks.

Cons:

Pool, but no shade. Phone didn’t work entire time despite asking multiple times. Front desk gave wrong info but Tamarind was on the spot to sort things out. Too much deep fried food on both restaurant dinner menu and at breakfast (also stop spraying so much seed oil on Teflon pans). Bedding was so heavy with heavy cotton duvets..in the tropics. Shower is thin water in the a.m………

2026-05-26 via Nuitee
M
Masiye solo_traveller zm
10
Excellent
Pros:

Excellent

Cons:

Nothing

2026-05-25 via Nuitee
S
samantha couple ug
7
Overall a budget friendly hotel, good breakfast, clean and in a central location.
Pros:

The breakfast selection was good and tasty. The hotel was also in a central location, near a lot of restaurants and not too far from main attractions like the V&A Waterfront.

Cons:

I had requested for a double bed but they gave us twin beds. The rooms are also a little on the older side but still clean.

2026-05-25 via Nuitee
J
John-Louis solo_traveller za
4
Avoid
Pros:

It’s cheap

Cons:

The prostitutes and homeless outside yelling all night and noisy traders and their gear.

2026-05-25 via Nuitee
D
Derek solo_traveller gb
5
Marathon disappointment
Pros:

Staff try their best. Didn't realise that several on the front desk are students on placement. Very keen and friendly .
On the morning of the Cape Town marathon they had kindly laid out bananas, energy bars and drinks which was welcome.
My room when I was changed was comfortable , with a good bed and a room with a fridge and microwave.
There is noise either from the market directly outside, or pumping music from a nearby venue some nights. But nothing good wax ear plugs from the pharmacy round the corner won't sort. I wore them every night.

Cons:

Some of the pictures don't really resemble the reality - such as the sauna , which is a sadly neglected paint peeling space. If you ask them, and they remember , they will switch it on for you.
That was part of the problem here - requests take time. Breakfast ? Running out of spoons - yesterday glasses - and two coffee machines which struggle to manage.
I could never truly relax , as I felt I was always having to ask for something or complain. I felt bad, but had to remind myself I was paying for the week.
The doors seem old, and the locking systems in need of an overhaul. Every day my door card didn't work.
From reviews, this seems a long standing issue.
The desk manager was excellent , but I sadly would not stay here again much as the staff were lovely.
Someone is making money here, as the hotel seemed full virtually every night.
But the place needs TLC badly.

2026-05-25 via Nuitee
T
Teliso couple ls
8
Cons:

Being pushed out of the room on the checkout day, that was rude.

2026-05-23 via Nuitee
A
Aamina solo_traveller za
7
2026-05-22 via Nuitee
K
Krzysztof extended_group pl
9
Pros:

Bardzo przyzwoity hotel, w samym sercu Cape Town, przy ryneczku, gdzie codziennie do godz. 18:00 odbywał się targ z rekodziełem i pamiatkami. Blisko do kantoru wymianu walut (po wyjsciu z hotelu w prawo, do głonej ulicy, przejśc na drufgą strone i w sklepie z lokalnymi produktami jest kantor). Ta ulica tez ma wiele sklepów i barów. Sam hotel przyjemny, fajna i miła obsługa, bardzo fajne śniadania. Po Kapsztadzie najlepiej poruszac sie uberem, tani i szybki sposó. My nawet zamówiliśmy ubera na Przylądek Dobrej Nadziej (60km). Kierowca od razu powiedział , że tam z powrotem nie ma jak zamówić ubera, wieć zaproponował , że poczeka na nas i wróci z nami (po drodze jeszcze wstąpilismy na plaże z pingwinami/płatna/ i na plaże z mnóstwem surferów. Kapsztad to bardzo przyjazne miasto z mnóstwem turystów (szzcególnie w Waterfront). Nie ma co porównywać do ponurego, bez ludzi na ulicach Johanesburga.

Cons:

łazienki mogłybybyć wieksze,ale coś za coś, tak już to kiedyś zbudowano

2026-05-22 via Nuitee
L
Luyolo extended_group za
7
2026-05-21 via Nuitee
D
daniel couple fr
9
parfait pour aller découvrir cette merveilleuse ville
Pros:

personnel, chambre, petit déjeuné et emplacement super.

2026-05-20 via Nuitee
B
Bernadine couple za
10
Absolutely loved it, can't wait to try out their other hotels.
Pros:

The Hotel was really a treat. We are locals and celebrated our 3rd anniversary at the Hotel. It was a lovely time spending time there. The room was clean and tidy. And we loved how well the curtains were blocked out. So we could sleep in a little late. Was amazing. We will definitely come to visit again.

2026-05-20 via Nuitee
L
Laila couple fr
9
Superbe hotel avec bon petit déjeuner !
Pros:

Le petit déjeuner est super complet et incroyable !
La gentillesse du personnel aussi !

Cons:

Tout était parfait

2026-05-19 via Nuitee
Z
zoie solo_traveller gb
8
Centrally located, nice room and friendly staff
Pros:

Centrally located, nice and friendly staff.

Cons:

To toilet brush and the heating is hard to work out.

2026-05-19 via Nuitee
A
Ashiembi solo_traveller ke
9
Great hotel close to Long Street, and awesome market across
Pros:

The location- excellent

Cons:

Nothing

2026-05-18 via Nuitee
P
Prudence94 solo_traveller za
10
Beautiful place to stay and friendly staff, well done
2026-05-16 via Nuitee
P
Pedro solo_traveller ao
10
2026-05-13 via Nuitee