ONOMO Hotel Cape Town – Inn On The Square

Hotels
•
ONOMO HOTELS
8.2 (1935 reviews)
Greenmarket Square , Cape Town , ZA

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
6.94
Complaints about cleanliness of the lifts and dusty carpets; needs improvement.
Service
8.91
Staff were friendly, but some service issues noted, particularly with reception response.
Location
8.95
Convenient location, close to amenities, but noisy from outside.
Room Quality
7.9
Basic rooms, some complaints about noise and outdated furnishings.
Amenities
7.43
Limited amenities available; sauna and pool cleanliness issues mentioned.
Value for Money
8.39
Some guests feel the hotel was overpriced for the quality received.
Food and Beverage
8.44
Breakfast options were decent but limited for specific dietary needs.
Overall Experience
8.61
Mixed feelings; some enjoyed the stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:56

Property Description

Luxurious Accommodations

Located on historic Greenmarket Square, ONOMO Hotel Cape Town – Inn On The Square offers stylish rooms with modern amenities including flat-screen TVs and free WiFi. The rooms feature air conditioning, tea/coffee facilities, and private bathrooms, ensuring a comfortable stay for guests.

Dining Experience

Indulge in a culinary journey at ONOMO restaurant, serving a delicious English buffet breakfast and a variety of South African dishes paired with local and international wines. Guests can also unwind at the outdoor terrace with a refreshing drink.

Relaxation and Recreation

Take a dip in the heated rooftop pool with stunning views of Table Mountain or rejuvenate at the separate male and female sauna facilities. For fitness enthusiasts, the hotel boasts a modern gym for an energizing workout.

Experience luxury, comfort, and convenience at ONOMO Hotel Cape Town – Inn On The Square. Book your stay now for an unforgettable experience.

Important information:

Please note that a copy of the front and back of credit card and a copy of passport/ID document are required to process payment. The pool is not heated.

Please note that our swimming pool is currently undergoing renovations and will be temporarily unavailable, back in operation from 1st August 2026. We apologize for any inconvenience and appreciate your understanding as we work to enhance our facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Location

Guest Reviews

8.2
Based on 1935 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.61
B
Bernd • family_with_children • za
7
2026-10-24 • via Nuitee
K
KHYAR • solo_traveller • mr
7
Hôtel agréable, mais enquête de moralité nécessaire pour le personnel de chambre.
Pros:

le lit

Cons:

Absence de probité d'une partie du personnel. On m a volé 500 euros la veille de mon départ, dont j'ai pu récupérer finalement 300 euros avec la femme de chambre.

2026-10-23 • via Nuitee
M
Mohamed • solo_traveller • eg
7
It’s was on
Pros:

Location is ok

Cons:

Very small rooms

2026-10-23 • via Nuitee
C
Cengan • solo_traveller • za
5
2026-10-22 • via Nuitee
N
N HASAN • family_with_children • bd
9
Pros:

Spacious bedroom and staffs are so cordial for guests. Location is very good here.
Complimentary tea and breakfast is amazing.

Cons:

Their washroom is too small , even you can't get out easily, in 710 room I stayed.
And they should provide toothpaste

2026-10-22 • via Nuitee
N
Nathan • family_with_children • za
6
Pros:

The location is great

Cons:

The lady who welcomed me on my arrivals was not friendly at all,

2026-10-22 • via Nuitee
T
tulumu • couple • ao
8
2026-10-21 • via Nuitee
N
Nowrung Narain • family_with_children • mu
7
Excellent location, wonderful staff and a lovely stay in the heart of Cape Town!
Pros:

The hotel’s location is excellent, right in the heart of Cape Town, with easy access to markets, shops, restaurants and public transport. It is a very convenient place to stay when exploring the city, especially with family.

What really stood out was the amazing staff. Everyone was incredibly friendly, welcoming and helpful, making our stay even more pleasant. The hotel itself is nice and comfortable, and we really appreciated the warm atmosphere and overall experience.

Cons:

Nothing major to complain about. We had a minor water issue at the beginning of our stay, but the amazing staff were quick to respond and resolved it promptly. Overall, we had a very pleasant stay.

2026-10-20 • via Nuitee
S
Sister siskazi • couple • za
10
Exceptional
Pros:

The Location and facilities

Cons:

There’s no fridge in the rooms

2026-10-19 • via Nuitee
S
Seru • family_with_children • bw
9
it was awesome
Pros:

i liked everything about the hotel

Cons:

not applicable

2026-10-19 • via Nuitee
R
Ross • extended_group • zw
6
Great location and excellent value for money.
Pros:

The location is excellent, with plenty of shops, bars and restaurants all within easy reach.

We really enjoyed our stay and would definitely book again!

2026-10-19 • via Nuitee
K
Kuete • couple • za
10
Very good
Pros:

Good restaurants and foods

Cons:

Just need a little bit of renovation then all should be excellent

2026-10-18 • via Nuitee
V
Valerie • solo_traveller • zw
8
A very comfortable stay, with a very good breakfast.
Pros:

The location was central making easy to navigate throughout the city.

Cons:

There was no fridge in the room.

2026-10-17 • via Nuitee
J
Joao • solo_traveller • pt
7
Voltaria a este hotel
Pros:

Localização

Cons:

A Sauna não funciona bem

2026-10-16 • via Nuitee
J
Johnny • solo_traveller • be
8
Pros:

De locatie

Cons:

De markt

2026-10-16 • via Nuitee
Y
Yangoh Marie-Madeleine Bienvenue • family_with_children • ci
5
2026-10-16 • via Nuitee
V
Vini • family_with_children • br
7
2026-10-14 • via Nuitee
R
Rotondwa • couple • za
8
2026-10-14 • via Nuitee
M
Moaiad • couple • gb
4
2026-10-14 • via Nuitee
A
Amad • extended_group • mz
3
2026-10-12 • via Nuitee