ONOMO Hotel Cape Town – Inn On The Square

Hotels
•
ONOMO HOTELS
8.2 (1721 reviews)
Greenmarket Square , Cape Town , za

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
6.94
Complaints about cleanliness of the lifts and dusty carpets; needs improvement.
Service
8.91
Staff were friendly, but some service issues noted, particularly with reception response.
Location
8.95
Convenient location, close to amenities, but noisy from outside.
Room Quality
7.9
Basic rooms, some complaints about noise and outdated furnishings.
Amenities
7.43
Limited amenities available; sauna and pool cleanliness issues mentioned.
Value for Money
8.39
Some guests feel the hotel was overpriced for the quality received.
Food and Beverage
8.44
Breakfast options were decent but limited for specific dietary needs.
Overall Experience
8.61
Mixed feelings; some enjoyed the stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:56

Property Description

Luxurious Accommodations

Located on historic Greenmarket Square, ONOMO Hotel Cape Town – Inn On The Square offers stylish rooms with modern amenities including flat-screen TVs and free WiFi. The rooms feature air conditioning, tea/coffee facilities, and private bathrooms, ensuring a comfortable stay for guests.

Dining Experience

Indulge in a culinary journey at ONOMO restaurant, serving a delicious English buffet breakfast and a variety of South African dishes paired with local and international wines. Guests can also unwind at the outdoor terrace with a refreshing drink.

Relaxation and Recreation

Take a dip in the heated rooftop pool with stunning views of Table Mountain or rejuvenate at the separate male and female sauna facilities. For fitness enthusiasts, the hotel boasts a modern gym for an energizing workout.

Experience luxury, comfort, and convenience at ONOMO Hotel Cape Town – Inn On The Square. Book your stay now for an unforgettable experience.

Important information:

Please note that a copy of the front and back of credit card and a copy of passport/ID document are required to process payment. The pool is not heated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1721 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.61
G
Gitte1989 • family_with_children • de
8
2026-03-28 • via Nuitee
A
Armando • family_with_children • na
4
Pros:

The location and staff were very friendly making u feel safe.

Cons:

The airconditioners dont work in the rooms

2026-03-28 • via Nuitee
T
Turista • family_with_children • ao
4
2026-03-27 • via Nuitee
A
ATTWELL • solo_traveller • gb
6
Great location, amazing staff
Pros:

The property is in a great location, the staff are simply amazing!

Cons:

The facilities are poor, the sauna needs improvement, the internet was intermittent

2026-03-27 • via Nuitee
C
Chinaka • couple • za
10
2026-03-26 • via Nuitee
J
Jumana • family_with_children • gh
1
2026-03-26 • via Nuitee
N
Nqobile • couple • za
4
It was a passable because of safety but the facilities didn’t meet expectations
Pros:

That it was in a central area and safe.

Cons:

The room we were in had a bad smell the day we checked in, the TV was broken and didn’t play nicely, the shower drain was blocked cause water took ages to go down and also it took roughly 10 mins to get hot water when showing

2026-03-24 • via Nuitee
J
Jennifer • couple • gb
9
Awesome experience
Pros:

Location and staff availability

Cons:

None

2026-03-24 • via Nuitee
A
Aksel Bie • family_with_children • no
10
2026-03-24 • via Nuitee
J
Jared • family_with_children • gr
7
Pros:

The breakfast was amazing! Full of everything we could have imagined!

Cons:

The place smelt a like weed.. everywhere we walked in the hotel it melt of weed and no shelter by the pool for those hot days and no gym :(

2026-03-23 • via Nuitee
C
carolyn • family_with_children • za
9
2026-03-22 • via Nuitee
R
Raymond Mateza • family_with_children • za
8
2026-03-22 • via Nuitee
C
Catherine • family_with_children • gb
8
2026-03-22 • via Nuitee
A
Andrew • couple • au
9
Pros:

Location - close to local market and Hop on Hop off bus office

2026-03-21 • via Nuitee
J
Jaden • couple • za
10
but it was really comfortable really nice really cute
Pros:

everything is great

Cons:

The only problem is in our room there wasnt like a small little kitchen area or at least kitchen appliances or untensils if u wanted to make your own food or eat and stuff and also it didnt have a smart tv we couldnt watch netflix or anything like that

2026-03-21 • via Nuitee
R
Robert • solo_traveller • au
4
Pros:

Location

Cons:

The dead lock on the door was broken and the chain was missing. The pool said no smoking or glass. There were beer bottles laying around. One guest was sitting there smoking a cigar and no clean towels to be seen. My room had no telephone to call reception, I was told some do not. It just felt tired and dated.

2026-03-19 • via Nuitee
M
MonaHereAndThere • solo_traveller • de
8
Gutes Hotel mitten in der Stadt
2026-03-19 • via Nuitee
J
Jared • family_with_children • gr
10
2026-03-18 • via Nuitee
M
mickael • solo_traveller • fr
7
2026-03-17 • via Nuitee
J
Jonathan • extended_group • za
8
Pros:

Frukosten var bra, det fanns allt som man ville ha och bra kvalitet på allt. Området var mysigt och det låg nära centrum så det var ett plus. Gärna om man hade ett Gym men annars var allt bra 👍

Cons:

Det var inget jag var jätte missnöjd över jag tyckte att det var ett bra hotell och jag rekommenderar det till andra som ska åka dit.

2026-03-16 • via Nuitee