ONOMO Hotel Cape Town – Inn On The Square

Hotels
•
ONOMO HOTELS
8.2 (1935 reviews)
Greenmarket Square , Cape Town , za
+27 21 422 1286

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
6.94
Complaints about cleanliness of the lifts and dusty carpets; needs improvement.
Service
8.91
Staff were friendly, but some service issues noted, particularly with reception response.
Location
8.95
Convenient location, close to amenities, but noisy from outside.
Room Quality
7.9
Basic rooms, some complaints about noise and outdated furnishings.
Amenities
7.43
Limited amenities available; sauna and pool cleanliness issues mentioned.
Value for Money
8.39
Some guests feel the hotel was overpriced for the quality received.
Food and Beverage
8.44
Breakfast options were decent but limited for specific dietary needs.
Overall Experience
8.61
Mixed feelings; some enjoyed the stay while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:56

Property Description

Luxurious Accommodations

Located on historic Greenmarket Square, ONOMO Hotel Cape Town – Inn On The Square offers stylish rooms with modern amenities including flat-screen TVs and free WiFi. The rooms feature air conditioning, tea/coffee facilities, and private bathrooms, ensuring a comfortable stay for guests.

Dining Experience

Indulge in a culinary journey at ONOMO restaurant, serving a delicious English buffet breakfast and a variety of South African dishes paired with local and international wines. Guests can also unwind at the outdoor terrace with a refreshing drink.

Relaxation and Recreation

Take a dip in the heated rooftop pool with stunning views of Table Mountain or rejuvenate at the separate male and female sauna facilities. For fitness enthusiasts, the hotel boasts a modern gym for an energizing workout.

Experience luxury, comfort, and convenience at ONOMO Hotel Cape Town – Inn On The Square. Book your stay now for an unforgettable experience.

Important information:

Please note that a copy of the front and back of credit card and a copy of passport/ID document are required to process payment. The pool is not heated.

Please note that our swimming pool is currently undergoing renovations and will be temporarily unavailable, back in operation from 1st August 2026. We apologize for any inconvenience and appreciate your understanding as we work to enhance our facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Location

Guest Reviews

8.2
Based on 1935 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.61
F
Fillipi • couple • br
7
Cons:

Tudo estava perfeito, mas infelizmente meus fones de ouvido sumiram durante a estadia..

2026-08-29 • via Nuitee
A
Amit • family_with_children • mw
10
2026-08-27 • via Nuitee
B
Bontle • family_with_children • za
9
Great
Pros:

The staff, their customer services and the place is central you get to anywhere from there

2026-08-26 • via Nuitee
E
Eduardo Belo Faria • family_with_children • ao
10
2026-08-25 • via Nuitee
A
Andriamanarivo • solo_traveller • mg
10
Bien
Pros:

L’emplacement

Cons:

La navette de l’aéroport

2026-08-25 • via Nuitee
M
Maria Elisa • couple • br
10
Perfeita, nada a reclamar.
Pros:

Tudo. Local limpo, funcionários educados, cafe da manhã gostoso feito na hora.

Cons:

Nada

2026-08-25 • via Nuitee
P
Preshantan • solo_traveller • za
10
2026-08-21 • via Nuitee
S
Sithembile • family_with_children • za
10
I had a wonderful stay with my sister and my daughter we were very comfortable, we would definitely recommend the hotel
Pros:

It was very nice and a walkable distance to the V&A

Cons:

There’s nothing not to like actually

2026-08-21 • via Nuitee
C
Ceronio • solo_traveller • za
5
Pros:

Beds were comfy

Cons:

I asked a number of times for a duvet that actually fitted the bed. We had twin beds 3/4, with a single duvet. Eventually after 4 hours one double duvet was thrown in our room. We used our own blankets Eventually.
Room looked nothing like in the photos. Bathroom has a terrible musty smell. Extremely low water pressure.

2026-08-20 • via Nuitee
F
Francisco • family_with_children • gb
9
Adorei a hospedagem em familia.
Pros:

A simpatia dos funcionarios.

Cons:

O espaço para acomodar as viaturas.

2026-08-19 • via Nuitee
M
Moouza • solo_traveller • za
8
Pros:

The staff were welcoming and professional, they wore their smiles and they were very neat. Everything was perfect

Cons:

Everything was okay
The carpet needs a little attention

2026-08-17 • via Nuitee
O
Olwetu • solo_traveller • za
7
Pros:

Staff was very friendly

Cons:

They have open view no Netflix no you cube

2026-08-14 • via Nuitee
N
Noah • solo_traveller • ke
10
I got value for money
Pros:

Clean, friendly staff

Cons:

Smoking at the hotel entrance is allowed

2026-08-08 • via Nuitee
V
van der Westhuizen • solo_traveller • za
5
Windows
Pros:

The friendliness of staff

Cons:

The noise. The windows that was extremely unsafe with children in the room

2026-08-08 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
2026-08-07 • via Nuitee
L
Lusanda • solo_traveller • za
10
Pros:

Everything

Cons:

They should have plates nd cutlery in rooms.

2026-08-07 • via Nuitee
N
Natasja • solo_traveller • na
5
Stay was ok - aid for breakfast had to leave before breakfast was served could not even have coffee?
Pros:

Located centrally

Cons:

Busy and noisy. Building rundown basic finishes such as doors to the rooms are a little worn and provides for a bad first impression

2026-08-06 • via Nuitee
Z
Zaïtoune • family_with_children • yt
8
Nous avons aimé notre séjour dans cet hôtel très accueillant et bien situé.
Pros:

La gentillesse du personnel est remarquable ! L’accueil est chaleureux.

2026-08-06 • via Nuitee
T
Thomas • solo_traveller • za
9
Pros:

Customer service

Cons:

The morning shower water was cold

2026-08-04 • via Nuitee
D
Dulmeer • solo_traveller • mu
8
2026-08-04 • via Nuitee