Quality Inn & Suites North Charleston - Ashley Phosphate

Hotels
Quality Inn
5.1 (572 reviews)
2499 La Quinta Lane , Charleston , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Pet-friendly
Comfortable bed
Cons:
Cleanliness issues
Lack of hot water
Unsafe location
Room maintenance problems

Categories

Cleanliness
3.74
Multiple mentions of mold, bugs, and dirty bathrooms led to a low perception of cleanliness.
Service
7.22
Generally friendly staff, though service was inconsistent with insufficient response times.
Location
4.75
Location described as sketchy and unsafe by multiple reviewers.
Room Quality
4.7
Rooms reported with various issues including mold, bugs, and overall disrepair.
Amenities
5.24
Limited amenities with reports of broken appliances and safety issues.
Value for Money
6.7
Some reviewers acknowledged reasonable prices, but quality issues diminish perceived value.
Food and Beverage
3.74
Breakfast quality was disappointing with the absence of key items.
Overall Experience
4.71
Mixed feelings overall, with significant dissatisfaction expressed in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 21:33

Property Description

Pet-Friendly Accommodation with Complimentary WiFi
Quality Inn & Suites North Charleston welcomes you and your furry friends to enjoy a comfortable stay with free WiFi and a delicious continental breakfast to kickstart your day.

Relaxing Outdoor Pool and Convenient Amenities
Unwind by the outdoor pool or take advantage of the on-site launderette while staying at Quality Inn & Suites North Charleston. Enjoy the convenience of a microwave, refrigerator, and flat-screen cable TV in your room.

Nearby Attractions and Entertainment
Explore nearby attractions such as the Tanger Factory Outlet, Frankie’s Fun Park, and the Boeing Welcome Center, all just a short drive away from the motel.

Book your stay at Quality Inn & Suites North Charleston for a pleasant and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.1
Based on 572 reviews
Cleanliness: 3.74
Service: 7.22
Location: 4.75
Room Quality: 4.7
Amenities: 5.24
Value for Money: 6.7
Food and Beverage: 3.74
Overall Experience: 4.71
T
Toledo family_with_children us
1
Worst ever
Pros:

Clean up all rooms fix everything get mold an bedbugs an cockroaches undercontrol

Cons:

Everything

2026-07-25 via Nuitee
P
Peter solo_traveller us
6
It's nothing fancy but I think the staff is doing the best with what they have. Good on them!
Pros:

The staff at the desk who met me was fine. Friendly and courteous, he gave me excellent directions to my room. The room was large and the bed was comfortable. The cleaning lady showed up a bit early but was cooperative and friendly on coming back (plus she helped me with an issue, see below). The young man working checkout was friendly and expedient and I was on my way.

Cons:

The tub/shower floor was soft and squishy as if water was trapped under it making the footing in there a bit dangerous. And after checkout, I walked to my truck and someone had lobbed a piece of cheesecake onto my windshield and cleaning it off made a smeared mess. The cleaning lady (mentioned above) loaned me some of her supplies to make it as clean as possible (so that's actually a plus). I don't blame the staff but it might be a message on the clientele you might meet there.

2026-07-23 via Nuitee
D
Danielsen couple us
1
Disgusting. Dead roaches in the bathroom and stains on the sheets
Pros:

Nothing

Cons:

Room was dirty

2026-07-21 via Nuitee
C
Candi family_with_children us
1
It was horrible
Pros:

I did not like anything about the hotel. It was late when we checked in or I would have went somewhere else. The room was dirty toilet had pee on it the sheets were covered in black marks. They moved us to a new room which was cleaner, but the door was bent and did not fully closed at the bottom. There were men drinking beer at the pool when the signed said closed and it smelled like someone smoking pot. Very Unhappy, the rooms need to be cleaned better and fixed.

Cons:

I did not like anything about the hotel. It was late when we checked in or I would have went somewhere else. The room was dirty toilet had pee on it the sheets were covered in black marks. They moved us to a new room which was cleaner, but the door was bent and did not fully closed at the bottom. There were men drinking beer at the pool when the signed said closed and it smelled like someone smoking pot. Very Unhappy, the rooms need to be cleaned better and fixed.

2026-07-13 via Nuitee
K
Karla solo_traveller us
1
Pros:

Location

Cons:

There were roaches on the walls
Canceled as soon as I saw this and still waiting for refund since they charged me twice

2026-07-12 via Nuitee
M
Marie couple us
1
Horrible experience
Cons:

Everything it didnt look like the pictures key card lept declining every night staff members took two days to bring covers so i had to go out and buy some.Not clean walked through the door it was bugs and smelled like weed and cigarettes. We put sheets on the bed for the cleaning people and on the last day staff members took two were like nothing was cleaned and we where not allowed back if anything i would love my money and time back but i told them that was perfectly fine and i will not be booking again

2026-07-11 via Nuitee
P
Polania solo_traveller us
4
Cons:

Ubicación, homeless en la zona

2026-07-09 via Nuitee
R
RODNEY couple us
4
Felt un-safe on the premises. Won't stay at this particular Quality Inn again.
Pros:

Clean sheets, hot water, cold, cold A/C

Cons:

Smoke detector missing from the wall bracket in the room. No sausage or bacon provided, as it was at other Quality Inns we stayed at during our trip. Exterior generally shabby, and run down. Had to make a phone call to get someone to the front desk for check-out. Stingy with the in-room coffee pods.

2026-07-05 via Nuitee
M
miles solo_traveller us
7
Pros:

The price

Cons:

There was bugs in the room and the tub could have been cleaned better

2026-07-05 via Nuitee
L
Lattimore couple us
2
I would not waste my money until they start new renovations
Cons:

The TV didn’t work they didn’t have enough towels nothing is remodeled this is not a comfortable place to stay. This is just a stop and go.

2026-06-23 via Nuitee
J
Justin family_with_children us
1
Not bad but my money was taken under refundable pretenses and I did not get a refund or told why
Pros:

Pool when it was open

Cons:

Did not refund my deposit. I don’t know if it was booking.com or the facility but I paid 100 refundable deposit and I still have not received it

2026-06-19 via Nuitee
R
Robert couple us
4
Cons:

Toilet and showers were dirty they were stains on the comforter toilet was broke as well as refrigerator had to be moved to a second room where the tub was just as dirty, and there were still stains on the comforters

2026-06-13 via Nuitee
C
Carlos solo_traveller us
1
Pros:

Nada

Cons:

El toilet no servia personas havriendo la puerta sin avisar para hacer mantenimiento se supone que cuando reservas un cuarto ya esta listo oara usarse

2026-06-13 via Nuitee
A
Annah couple us
1
2026-06-12 via Nuitee
J
Julia couple us
1
Cons:

The room wasn’t clean and there were roaches.

2026-06-05 via Nuitee
C
Christie couple us
6
2026-06-05 via Nuitee
Y
Yosdani solo_traveller us
6
2026-06-04 via Nuitee
M
Maclean solo_traveller us
2
Should not have the quality brand!
Pros:

Not much.

Cons:

Fixtures were all broken, seems unsafe, no hot water, bathroom was not clean, towels were dirty, and the electrical outlet was falling out of the socket.

2026-06-02 via Nuitee
J
Jayaseelan family_with_children us
2
Pros:

Not recommended for families.

2026-05-30 via Nuitee
C
Carol couple us
2
The room and beds were ok, the traffic and trash were bad
Pros:

The location was good and bad.. right off the interstate.. onto a busy street... the motel was right in the corner of the interstate exit and busy highway.. lots of noise. The room was ok..

Cons:

A closed restaurant right on the property, looked like homeless folks all around and trash from the homeless and from the busy highway. Traffic in and out all night long.

2026-05-29 via Nuitee