Quality Inn & Suites North Charleston - Ashley Phosphate

Hotels
•
Quality Inn
4.9 (452 reviews)
2499 La Quinta Lane , North Charleston , US
+1 843-797-8181

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly/front desk staff noted by some guests
Large rooms and comfortable bed mentioned by one guest
Budget accommodations
Cons:
Severe cleanliness problems (bugs, roaches, mold, stains)
Poor room maintenance (broken doors, shower/tub issues)
Unsafe/undesirable neighborhood presence (homeless, smoking/drug smell)
General lack of facility maintenance and hygiene

Categories

Cleanliness
2.5
Consistently negative: multiple guests reported bugs/roaches, mold in bathroom, stained sheets, filthy tubs and general lack of cleaning.
Service
9
Mixed-to-positive: several guests praised front desk staff, a helpful cleaning attendant and an efficient checkout; service was the most consistently positive element in reviews.
Location
8.4
Mixed reports: one guest listed location as a pro, but several noted safety concerns and homeless presence; overall perceived as acceptable/central for some travelers despite safety complaints.
Room Quality
3
Poor: reports of very old rooms, bent doors that don't close, soft/sagging tub/shower floors, non-working shower heads, stained beds and other maintenance failures.
Amenities
3.5
Below average: issues reported with pool area (guests drinking when closed), bathroom fixtures and overall lack of maintenance for amenities.
Value for Money
4.9
Standard quality for this hotel tier
Food and Beverage
4.9
Standard quality for this hotel tier
Overall Experience
3
Generally negative: multiple guests described the stay as horrible or the worst ever due to cleanliness and maintenance problems, though staff interactions were sometimes positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Pet-Friendly Accommodation with Complimentary WiFi
Quality Inn & Suites North Charleston welcomes you and your furry friends to enjoy a comfortable stay with free WiFi and a delicious continental breakfast to kickstart your day.

Relaxing Outdoor Pool and Convenient Amenities
Unwind by the outdoor pool or take advantage of the on-site launderette while staying at Quality Inn & Suites North Charleston. Enjoy the convenience of a microwave, refrigerator, and flat-screen cable TV in your room.

Nearby Attractions and Entertainment
Explore nearby attractions such as the Tanger Factory Outlet, Frankie’s Fun Park, and the Boeing Welcome Center, all just a short drive away from the motel.

Book your stay at Quality Inn & Suites North Charleston for a pleasant and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Guest Reviews

4.9
Based on 452 reviews
Cleanliness: 2.5
Service: 9
Location: 8.4
Room Quality: 3
Amenities: 3.5
Value for Money: 4.9
Food and Beverage: 4.9
Overall Experience: 3
M
Mrs.Graham • family_with_children • us
6
Pros:

The room

Cons:

Breafest

2026-10-27 • via Nuitee
R
Rusty • solo_traveller • mx
7
OK budget hotel for a short stay.
Pros:

Budget accommodations

Cons:

Clearly they do not have an interest in maintenance of the facilities.

2026-10-26 • via Nuitee
M
Maria • couple • fr
10
2026-10-19 • via Nuitee
C
Corddary • solo_traveller • us
8
2026-10-18 • via Nuitee
G
Gabriele Angelika • solo_traveller • de
1
Die Zimmer sind eine Katastrophe
Cons:

Die Zimmer sind so alt, ein schwarzes Bad mit Schimmel, eine Katastrophe

2026-10-17 • via Nuitee
V
Vicki • couple • us
1
It is disappointing and I need a refund
Pros:

It looked creepy and sketchy and it was unsafe and I have checked out early

Cons:

It looked creepy and sketchy and it was unsafe and I have checked out early

2026-10-12 • via Nuitee
P
plfavall8 • couple • it
7
2026-09-09 • via Nuitee
T
Tony • couple • us
8
2026-08-13 • via Nuitee
D
Dawn • solo_traveller • us
1
Pros:

Nothing

Cons:

This was by most the worst hotel I've ever been to. Bugs everywhere, bed, ceiling, coming out of the light sockets. The bathtub was so disgusting and the shower head didn't work. We had to leave and find another hotel. Beer bottle left in the room. Beds were so stained and it smelled horrible. Was not a safe place in the neighborhood itself.

2026-08-11 • via Nuitee
B
B • solo_traveller • us
1
2026-08-05 • via Nuitee
T
Toledo • family_with_children • us
1
Worst ever
Pros:

Clean up all rooms fix everything get mold an bedbugs an cockroaches undercontrol

Cons:

Everything

2026-07-25 • via Nuitee
P
Peter • solo_traveller • us
6
It's nothing fancy but I think the staff is doing the best with what they have. Good on them!
Pros:

The staff at the desk who met me was fine. Friendly and courteous, he gave me excellent directions to my room. The room was large and the bed was comfortable. The cleaning lady showed up a bit early but was cooperative and friendly on coming back (plus she helped me with an issue, see below). The young man working checkout was friendly and expedient and I was on my way.

Cons:

The tub/shower floor was soft and squishy as if water was trapped under it making the footing in there a bit dangerous. And after checkout, I walked to my truck and someone had lobbed a piece of cheesecake onto my windshield and cleaning it off made a smeared mess. The cleaning lady (mentioned above) loaned me some of her supplies to make it as clean as possible (so that's actually a plus). I don't blame the staff but it might be a message on the clientele you might meet there.

2026-07-23 • via Nuitee
D
Danielsen • couple • us
1
Disgusting. Dead roaches in the bathroom and stains on the sheets
Pros:

Nothing

Cons:

Room was dirty

2026-07-21 • via Nuitee
C
Candi • family_with_children • us
1
It was horrible
Pros:

I did not like anything about the hotel. It was late when we checked in or I would have went somewhere else. The room was dirty toilet had pee on it the sheets were covered in black marks. They moved us to a new room which was cleaner, but the door was bent and did not fully closed at the bottom. There were men drinking beer at the pool when the signed said closed and it smelled like someone smoking pot. Very Unhappy, the rooms need to be cleaned better and fixed.

Cons:

I did not like anything about the hotel. It was late when we checked in or I would have went somewhere else. The room was dirty toilet had pee on it the sheets were covered in black marks. They moved us to a new room which was cleaner, but the door was bent and did not fully closed at the bottom. There were men drinking beer at the pool when the signed said closed and it smelled like someone smoking pot. Very Unhappy, the rooms need to be cleaned better and fixed.

2026-07-13 • via Nuitee
K
Karla • solo_traveller • us
1
Pros:

Location

Cons:

There were roaches on the walls
Canceled as soon as I saw this and still waiting for refund since they charged me twice

2026-07-12 • via Nuitee
M
Marie • couple • us
1
Horrible experience
Cons:

Everything it didnt look like the pictures key card lept declining every night staff members took two days to bring covers so i had to go out and buy some.Not clean walked through the door it was bugs and smelled like weed and cigarettes. We put sheets on the bed for the cleaning people and on the last day staff members took two were like nothing was cleaned and we where not allowed back if anything i would love my money and time back but i told them that was perfectly fine and i will not be booking again

2026-07-11 • via Nuitee
P
Polania • solo_traveller • us
4
Cons:

Ubicación, homeless en la zona

2026-07-09 • via Nuitee
M
miles • solo_traveller • us
7
Pros:

The price

Cons:

There was bugs in the room and the tub could have been cleaned better

2026-07-05 • via Nuitee
R
RODNEY • couple • us
4
Felt un-safe on the premises. Won't stay at this particular Quality Inn again.
Pros:

Clean sheets, hot water, cold, cold A/C

Cons:

Smoke detector missing from the wall bracket in the room. No sausage or bacon provided, as it was at other Quality Inns we stayed at during our trip. Exterior generally shabby, and run down. Had to make a phone call to get someone to the front desk for check-out. Stingy with the in-room coffee pods.

2026-07-05 • via Nuitee
L
Lattimore • couple • us
2
I would not waste my money until they start new renovations
Cons:

The TV didn’t work they didn’t have enough towels nothing is remodeled this is not a comfortable place to stay. This is just a stop and go.

2026-06-23 • via Nuitee