Hotel Charlemagne By HappyCulture

Hotels
•
Honotel Happyculture
8.2 (8249 reviews)
23 Cours Charlemagne, Lyon, Rhone, 69002 , Lyon , FR
33-4-72777000

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Pets allowed

Facilities

Meeting rooms
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful service
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room size not consistent
Amenities availability problems

Categories

Cleanliness
6.45
Multiple mentions of cleanliness issues, including dirty furniture and unkept bathrooms.
Service
9.45
Service is frequently highlighted as friendly and helpful with positive experiences noted.
Location
9.45
Convenient location with easy access to public transport, received positive remarks.
Room Quality
7.45
Mixed sentiments about room sizes and amenities, but noted to be spacious in some cases.
Amenities
7.45
Issues with availability of certain amenities like a pool table and heating problems reported.
Value for Money
8.45
Feedback suggests the hotel offers reasonable value but several guests found shortcomings.
Food and Beverage
8.45
Breakfast offerings viewed positively, though some issues about quality mentioned.
Overall Experience
8.45
General positive feedback, with some significant concerns brought up.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Experience the charm of Hotel Charlemagne By HappyCulture, your ideal urban retreat in the heart of Lyon.

Unmatched Comfort
Unwind in one of our 117 air-conditioned rooms, featuring LED televisions and sumptuous private bathrooms. Enjoy complimentary wireless internet access to stay connected and entertained during your stay.

Gastronomic Delights
Savor exquisite French cuisine at La Bibliothèque, our on-site restaurant and bar/lounge. For those who prefer privacy, indulge in room service available during limited hours, or start your day with a delightful buffet breakfast.

Convenient Amenities
Take advantage of our 24-hour business center, express check-in and check-out, and dedicated concierge services to ensure all your needs are met. Whether you're hosting an event in our conference center or exploring the nearby attractions, we have you covered.

Don’t miss out on a stay like no other—book your getaway today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 8249 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
Y
YACONIANI • couple • ar
7
2026-05-16 • via Nuitee
M
Mia • family_with_children • se
5
Bra läge och boende för pengarna.
Pros:

Bra frukost för att vara i Frankrike.

Cons:

Tråkig gård som man passerade för att komma till rummen. Inte särskilt mysigt men välstädat.

2026-05-16 • via Nuitee
J
Jacqueline • couple • ch
8
Nice stay
Pros:

Modern , clean and great view on the church !

Cons:

Breakfast ok but we would have expected more for a 4 star. Industrial products

2026-05-16 • via Nuitee
I
Igoris • couple • lt
10
Pros:

Все понравилось. Рекомендую 🙌

2026-05-15 • via Nuitee
T
TOVAR • couple • fr
8
Pros:

Le balcon et la lumière .. !

Cons:

Installation sanitaire et salle de bain très basse et assez ancienne.

2026-05-15 • via Nuitee
D
Danny • solo_traveller • be
9
2026-05-15 • via Nuitee
A
Arash • solo_traveller • fr
8
Overall very well
Pros:

Clean, comfortable, well located

Cons:

Ventilation system was making a lot of noise in my room!

2026-05-14 • via Nuitee
K
kaj • extended_group • se
9
Bra o prisvärt
Pros:

Bra o prisvärt

Cons:

Allt ok

2026-05-14 • via Nuitee
C
camcy • solo_traveller • cy
9
2026-05-14 • via Nuitee
I
Ines • family_with_children • pt
7
Pros:

Apesar de fora do centro da cidade, a localização é muito próximo da estação de comboio Perrache e a zona é agradável, com restaurantes, supermercado e mais alguns serviços próximos e alcancáveis a pé.
Os quartos são grandes, o colchão bastante bom e o pequeno-almoço também bom

Cons:

as instalações estão já bastante datadas - as mobílias e a decoração dos espaços comuns sem qualquer cuidado e uma mistura de peças sem coerência.
A passagem para o edifício dos quartos faz-se por um corredor ao ar livre com uma cobertura que deixa passar alguma água quando chove. A decoração e equipamentos nos quartos também já estão bastante datados, ainda que limpos e funcionais

2026-05-14 • via Nuitee
L
Lesley • couple • gb
7
2026-05-14 • via Nuitee
S
Soner • extended_group • tr
7
2026-05-13 • via Nuitee
M
MEZIANE • family_with_children • fr
6
chambre pas à la hauteur.
Pros:

très bon accueil et bon petit déjeuner.

Cons:

toilettes beaucoup trop petit, double matelas très moyen et canapé lit matelas trop fin et inconfortable.

2026-05-12 • via Nuitee
L
Laura • extended_group • fr
9
2026-05-12 • via Nuitee
M
Merve • solo_traveller • it
10
Would definitely stay here again next time
Pros:

The location was great for me. The staff were also friendly and the room was clean enough

Cons:

The breakfast wasn’t quiet up to par

2026-05-12 • via Nuitee
F
Fatima • couple • fr
8
2026-05-12 • via Nuitee
J
Johann • couple • at
10
Pros:

Lage, Frühstück

Cons:

Feueralarm

2026-05-12 • via Nuitee
J
Jérôme • solo_traveller • fr
9
Superbe
Pros:

Lumineux, spacieux, très belle vue, grand balcon

Cons:

Rien

2026-05-11 • via Nuitee
J
julien • family_with_children • fr
7
Un bon séjour après un erreur de préparation de chambre
Pros:

Établissement confortable et bien situé à quelques centaines de mètre de perrache

Cons:

Probleme en rentrant le premier soir en dépliant le canapé lit nous avons découvert les affaires (pyjama, carte bibliothèque…) d’une autre personne donc le canapé n’avait pas été fait.
On nous a changé de chambre avec transfert des affaires à 23h.
Dommage car le reste du séjour était plutôt bien.

2026-05-11 • via Nuitee
S
Stéphane • couple • fr
9
2026-05-11 • via Nuitee