Hotel Charlemagne By HappyCulture

Hotels
•
Honotel Happyculture
8.2 (8249 reviews)
23 Cours Charlemagne, Lyon, Rhone, 69002 , Lyon , FR
33-4-72777000

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Pets allowed

Facilities

Meeting rooms
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful service
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room size not consistent
Amenities availability problems

Categories

Cleanliness
6.45
Multiple mentions of cleanliness issues, including dirty furniture and unkept bathrooms.
Service
9.45
Service is frequently highlighted as friendly and helpful with positive experiences noted.
Location
9.45
Convenient location with easy access to public transport, received positive remarks.
Room Quality
7.45
Mixed sentiments about room sizes and amenities, but noted to be spacious in some cases.
Amenities
7.45
Issues with availability of certain amenities like a pool table and heating problems reported.
Value for Money
8.45
Feedback suggests the hotel offers reasonable value but several guests found shortcomings.
Food and Beverage
8.45
Breakfast offerings viewed positively, though some issues about quality mentioned.
Overall Experience
8.45
General positive feedback, with some significant concerns brought up.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Experience the charm of Hotel Charlemagne By HappyCulture, your ideal urban retreat in the heart of Lyon.

Unmatched Comfort
Unwind in one of our 117 air-conditioned rooms, featuring LED televisions and sumptuous private bathrooms. Enjoy complimentary wireless internet access to stay connected and entertained during your stay.

Gastronomic Delights
Savor exquisite French cuisine at La Bibliothèque, our on-site restaurant and bar/lounge. For those who prefer privacy, indulge in room service available during limited hours, or start your day with a delightful buffet breakfast.

Convenient Amenities
Take advantage of our 24-hour business center, express check-in and check-out, and dedicated concierge services to ensure all your needs are met. Whether you're hosting an event in our conference center or exploring the nearby attractions, we have you covered.

Don’t miss out on a stay like no other—book your getaway today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 8249 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
T
Thomas • couple • de
7
2026-04-25 • via Nuitee
D
devora • couple • ar
7
No volveria
Pros:

Comodidad de la habitacion

Cons:

Una empleada gordita con lentes...tenia un feo olor a transpiracion..insoportable.
El desayuno...pobre

2026-04-24 • via Nuitee
Z
ZURAB • extended_group • ge
10
2026-04-23 • via Nuitee
A
Anthony • couple • fr
9
Très bon rapport-qualité prix
Pros:

Emplacement idéal, bon petit-déjeuner et chambres confortables et propres.

Cons:

Rien de spécial

2026-04-23 • via Nuitee
D
danny • solo_traveller • ca
9
Large, bright comfortable rooms
Pros:

Room was much bigger than typical with balcony and view of park and church.
Comfortable hang out area in lobby and small adjoining bar.
Very friendly, helpful staff.
Good breakfast

Cons:

Not for those who want to be in centre or right in old Lyon (we didn't care)

2026-04-22 • via Nuitee
A
Ahmet • extended_group • ch
5
Lage war toll, Zimmer zu klein .
Pros:

Die Lage war sehr gut auch ins Zentrum.

Cons:

Frühstück war schlecht und zu wenig für das Geld, in Zentrum bekommt man viel mehr fğr das Frühstücksgeld dedinitiv.

2026-04-22 • via Nuitee
F
Floriane • solo_traveller • fr
8
Pros:

La situation de l'hôtel, le confort de la chambre et le petit déjeuner

Cons:

De n'avoir pas été prévenu que la climatisation ne marchait pas

2026-04-20 • via Nuitee
A
Alessio • couple • it
8
2026-04-20 • via Nuitee
S
sviga • solo_traveller • gr
5
Pros:

Η τοποθεσια ηταν καλη
Οι παροχες δεν ηταν για τεσσαρων αστερων.

Cons:

Τοιχοι χτυπιμενοι
Πορτα που εκλεινε με συρματοσχοινο
Μετριο πρωινο
Μετρια καθαριορητα

2026-04-19 • via Nuitee
S
Salome • couple • ge
10
Pros:

Good location , easy to get there. Close to the shops and bus/ metro station. Good atmosphere and tasty breakfast. Very friendly staff.

Cons:

The toilet was very narrow.

2026-04-19 • via Nuitee
A
Alexandra • couple • fr
3
À fuir
Cons:

Nous avons été réveillé en pleine nuit par des bruits incessants dans la chambre d’à côté et là bizarrement pas de téléphone dans la chambre pour appeler l’accueil ! On ne s’est pas senti en sécurité. Hôtel très bizarre….

2026-04-19 • via Nuitee
M
MARIE-JOSEE • family_with_children • fr
10
2026-04-19 • via Nuitee
H
Hilal • couple • tr
7
2026-04-19 • via Nuitee
P
Pierre • solo_traveller • fr
8
Pros:

Accueil emplacement et propreté

Cons:

Un peu bruyant avec l avenue Charlemagne

2026-04-18 • via Nuitee
C
CatalinC. • solo_traveller • ch
8
Pros:

Room is nice and clean, very good location. Reception staff is helpful and polite.

Cons:

Breakfast was a bit underwhelming for the price. Our room was next to the elevator, and due to limited sound insulation, noise from the elevator and doors was quite noticeable, especially at night. Pillows are super thin.

2026-04-18 • via Nuitee
J
Johnny • solo_traveller • ar
1
2026-04-17 • via Nuitee
A
Antonio • couple • it
9
2026-04-16 • via Nuitee
A
Ahmed • couple • nl
7
2026-04-16 • via Nuitee
K
Kathleen • solo_traveller • us
10
Thank you for the experience
Pros:

Location, cleanliness, professional, view of the church. The reception staff was wonderful and helpful.

Cons:

There is nothing I can say.

2026-04-16 • via Nuitee
M
Marco • solo_traveller • ch
7
2026-04-15 • via Nuitee