Hotel Charlemagne By HappyCulture

Hotels
•
Honotel Happyculture
8.2 (8249 reviews)
23 Cours Charlemagne, Lyon, Rhone, 69002 , Lyon , FR
33-4-72777000

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Pets allowed

Facilities

Meeting rooms
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful service
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room size not consistent
Amenities availability problems

Categories

Cleanliness
6.45
Multiple mentions of cleanliness issues, including dirty furniture and unkept bathrooms.
Service
9.45
Service is frequently highlighted as friendly and helpful with positive experiences noted.
Location
9.45
Convenient location with easy access to public transport, received positive remarks.
Room Quality
7.45
Mixed sentiments about room sizes and amenities, but noted to be spacious in some cases.
Amenities
7.45
Issues with availability of certain amenities like a pool table and heating problems reported.
Value for Money
8.45
Feedback suggests the hotel offers reasonable value but several guests found shortcomings.
Food and Beverage
8.45
Breakfast offerings viewed positively, though some issues about quality mentioned.
Overall Experience
8.45
General positive feedback, with some significant concerns brought up.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Experience the charm of Hotel Charlemagne By HappyCulture, your ideal urban retreat in the heart of Lyon.

Unmatched Comfort
Unwind in one of our 117 air-conditioned rooms, featuring LED televisions and sumptuous private bathrooms. Enjoy complimentary wireless internet access to stay connected and entertained during your stay.

Gastronomic Delights
Savor exquisite French cuisine at La Bibliothèque, our on-site restaurant and bar/lounge. For those who prefer privacy, indulge in room service available during limited hours, or start your day with a delightful buffet breakfast.

Convenient Amenities
Take advantage of our 24-hour business center, express check-in and check-out, and dedicated concierge services to ensure all your needs are met. Whether you're hosting an event in our conference center or exploring the nearby attractions, we have you covered.

Don’t miss out on a stay like no other—book your getaway today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 8249 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
P
Paolo • family_with_children • ch
8
Pros:

Literie confortable, personnel agréable, bon petit déjeuner

2026-04-04 • via Nuitee
A
Aurélia • family_with_children • fr
9
Pros:

Très bien situé, Super petit-déjeuner. Chambre spacieuse. Personnel au top

Cons:

Le système clim chauffage qui ne fonctionnait pas : il faisait très chaud dans la chambre.

2026-04-04 • via Nuitee
C
Christiane • extended_group • br
9
,bom custo benefício
Pros:

Perto da estação, quarto amplo

2026-04-04 • via Nuitee
R
Renate Vera • couple • fr
8
Séjour agréable
2026-04-04 • via Nuitee
N
Natalia • extended_group • es
8
Pros:

Location was perfect

2026-04-03 • via Nuitee
N
Natia • couple • ge
10
2026-04-03 • via Nuitee
C
Carolina • couple • cl
9
Pros:

La amplitud de las habitaciones. Muy buenas instalaciones. Personal muy amable. Te puedes manejar en inglés sin problemas

2026-04-02 • via Nuitee
L
lesley • solo_traveller • fr
8
Perfect.
Pros:

I always stay in this hotel, close to Perrache train station, easy access to the centre. Recommended.

2026-04-02 • via Nuitee
T
Tsitoura • family_with_children • gr
9
Pros:

Σε πολύ καλή τοποθεσία με τα πόδια από σταθμό τρένων και μέτρο δέκα λεπτά. Αλλαγή σεντονιων δεν έγινε για τις τρεις νύκτες που μείναμε . Έπρεπε να το ζητήσουμε με το ειδικό σήμα που υπάρχει στο δωμάτιο. Για αυτό δεν βάζω δέκα και μόνο. Το πρωινό πολύ καλό ωραίοι άνετοι χώροι σαλονιού. Το προσωπικό εξυπηρετικοτατο σε ότι ζητήσαμε και με το παραπάνω. Καλή σχέση ποιότητας τιμής.

Cons:

Μόνο η αλλαγή σεντονιων

2026-04-02 • via Nuitee
D
DUDU92 • family_with_children • fr
8
2026-03-31 • via Nuitee
V
Virginia • couple • br
10
Ótimo , café da manhã muito bom
Pros:

Tudo

Cons:

Nada

2026-03-31 • via Nuitee
A
Anja • couple • fr
7
Bien et à proximité du transport commun.
Pros:

La proximité et l’accès facile. Le personnel étais très agréable et professionnel.

Cons:

Il faisait trop chaud dans la chambre et malheureusement on ne pouvait pas régler le chauffage. On m’as dit que j’aurais deux lits séparés mais finalement je me suis retrouvé avec un lit double.

2026-03-30 • via Nuitee
A
Anda • family_with_children • lv
10
Cons:

Nav numuriņā ledusskapītis

2026-03-30 • via Nuitee
S
Segault • family_with_children • fr
10
2026-03-30 • via Nuitee
W
wided • couple • fr
9
Agréable !
Pros:

‏L’emplacement et l’espace de la chambre

Cons:

Le petit déjeuner reste à améliorer et avoir plus de choix

2026-03-30 • via Nuitee
S
Serpil • couple • tr
8
2026-03-30 • via Nuitee
V
Véronique • family_with_children • ch
8
Pros:

La chambre est grande, bien aménagée.
Les hôtesses à la réception sont très aimables, souriantes et accueillantes.
Bon séjour.

Cons:

Pour un 4* il manque un frigo, des verres, un restaurant et un parking protégé au sein de l'établissement.

2026-03-30 • via Nuitee
P
Paulus • couple • nl
9
2026-03-29 • via Nuitee
G
Giorgio • couple • fr
10
Pros:

La propreté

2026-03-29 • via Nuitee
T
Thibaut • couple • fr
9
2026-03-29 • via Nuitee