Hotel Charlemagne By HappyCulture

Hotels
•
Honotel Happyculture
8.2 (8249 reviews)
23 Cours Charlemagne, Lyon, Rhone, 69002 , Lyon , FR
+33 4 72 77 70 00

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Pets allowed

Facilities

Meeting rooms
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful service
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room size not consistent
Amenities availability problems

Categories

Cleanliness
6.45
Multiple mentions of cleanliness issues, including dirty furniture and unkept bathrooms.
Service
9.45
Service is frequently highlighted as friendly and helpful with positive experiences noted.
Location
9.45
Convenient location with easy access to public transport, received positive remarks.
Room Quality
7.45
Mixed sentiments about room sizes and amenities, but noted to be spacious in some cases.
Amenities
7.45
Issues with availability of certain amenities like a pool table and heating problems reported.
Value for Money
8.45
Feedback suggests the hotel offers reasonable value but several guests found shortcomings.
Food and Beverage
8.45
Breakfast offerings viewed positively, though some issues about quality mentioned.
Overall Experience
8.45
General positive feedback, with some significant concerns brought up.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Experience the charm of Hotel Charlemagne By HappyCulture, your ideal urban retreat in the heart of Lyon.

Unmatched Comfort
Unwind in one of our 117 air-conditioned rooms, featuring LED televisions and sumptuous private bathrooms. Enjoy complimentary wireless internet access to stay connected and entertained during your stay.

Gastronomic Delights
Savor exquisite French cuisine at La Bibliothèque, our on-site restaurant and bar/lounge. For those who prefer privacy, indulge in room service available during limited hours, or start your day with a delightful buffet breakfast.

Convenient Amenities
Take advantage of our 24-hour business center, express check-in and check-out, and dedicated concierge services to ensure all your needs are met. Whether you're hosting an event in our conference center or exploring the nearby attractions, we have you covered.

Don’t miss out on a stay like no other—book your getaway today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 8249 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
D
Dorien • solo_traveller • nl
7
Pros:

Vriendelijk personeel en goede locatie.

Cons:

Was wat rommelig.
Lift was wat klein voor de hoeveelheid kamers.

2026-07-25 • via Nuitee
S
Simona • solo_traveller • it
8
2026-07-25 • via Nuitee
U
Unionised • solo_traveller • gb
6
Pros:

The room was a reasonable size and there was air conditioning but it was limited and the room was quite warm. The breakfast room was not air conditioned. The location is good if you are using public transport, and is a short walk (about 20 minutes) from the city centre.

Cons:

The toilet was so small the door could not be closed whilst sitting on the loo, and the shower valve was faulty....it needed a special knack to get it working. The enamel bath was chipped and the room generally needed some tlc. I know they are renovating so perhaps this will all be fixed soon. It has clearly been a grand art deco hotel and it would be nice to see it restored to its former glory.

2026-07-25 • via Nuitee
M
Marrec • couple • fr
8
Bien
Pros:

Bon emplacement

Cons:

Fruits au petit déjeuner

2026-07-25 • via Nuitee
M
María Remedios • solo_traveller • es
8
Pros:

Buena relación calidad-precio, cerca del metro y tranvía para llegar al centro de Lyon. Camas cómodas.

2026-07-25 • via Nuitee
U
Udo • couple • de
8
Cons:

Extrem kleine Toilette, Rührei beim Frühstück war unterirdisch.

2026-07-25 • via Nuitee
C
Christelle • solo_traveller • fr
8
Hôtel confortable.
Pros:

Grande chambre. Lit confortable. Balcon.
Petit déjeuner copieux. Lait végétal à la demande.

Cons:

Il y a un jardin avec des jeux d’enfants, juste sous le balcon. C’était donc très bruyant en cette période estivale.

2026-07-25 • via Nuitee
A
abdullah • extended_group • qa
5
اقامة غير مريحه كانت للاسف الشديد
Pros:

الموظفين جميعهم متعاونين وخلوقين وكلمة الحق تنقال افضل استاف فنادق يمر علي

Cons:

الفندق قديم جدا ومجدد والحمام مزعج جدا جدا الشور بمكان والبوديه بمكان ثاني وللاسف لا يوجد شطاف ولو كنت ادري بطريقة الحمام لو ببلاش ما سكنت فيه والتبريد سيء بجميع الغرف الثلاث الي حجزتهم اما مواقف السيارات يبعد دقيقتين مشي وغالي جدا

2026-07-25 • via Nuitee
V
Vanessa • couple • fr
9
Pros:

Localisation parfaite

2026-07-24 • via Nuitee
F
Freek • solo_traveller • nl
9
Pros:

Locatie dicht bij het centrum en vlakbij de uitvalsweg naar het zuiden.

Cons:

Geen garage.

2026-07-24 • via Nuitee
G
Giulia • family_with_children • it
9
Hotel ben collegato e confortevole
Pros:

Pulizia e dimensione camere

Cons:

Mancava un vero courtesy kit

2026-07-24 • via Nuitee
S
Stefanie • couple • at
8
2026-07-23 • via Nuitee
S
Stephane • solo_traveller • fr
8
Bon emplacement- Hôtel confortable
Pros:

emplacement idéal pour un rejoindre Fourvière. Hôtel confortable et personnel très aimable.

Cons:

la climatisation de la chambre ne fonctionnait pas très bien.

2026-07-23 • via Nuitee
F
Foteini • extended_group • gr
10
2026-07-23 • via Nuitee
M
María Dolores • couple • es
7
Cons:

Solo un ascensor para 7 plantas. Mucho ruido de fuera.

2026-07-23 • via Nuitee
E
Elena • couple • es
8
Pros:

Amabilidad del personal. Muy céntrico, buenas vistas, camas cómodas y el buffet de desayuno muy bien surtido

2026-07-22 • via Nuitee
R
Rubin • solo_traveller • nl
8
2026-07-22 • via Nuitee
M
Magali • couple • ch
7
Pros:

Emplacement pratique

Cons:

Ce n’est pas le niveau d’un 4 étoiles

2026-07-21 • via Nuitee
K
Kemal • family_with_children • tr
10
2026-07-21 • via Nuitee
M
Marika • solo_traveller • it
8
2026-07-21 • via Nuitee