Swiss Chocolate by Fassbind Zurich

Hotels
7.9 (2732 reviews)
Zähringerstrasse 46 , Zürich , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.61
Some reviews mention cleanliness related to old towels and the need for amenities.
Service
8.58
Positive mentions of helpful staff and attentive service.
Location
8.62
Repeated mentions of great location near attractions.
Room Quality
7.07
Reports of small and dated rooms with some maintenance issues.
Amenities
7.6
Some amenities were lacking or outdated, such as small towels and limited breakfast items.
Value for Money
8.06
Generally considered reasonable value for a city hotel, except for some mentioned price concerns.
Food and Beverage
7.61
Mixed reviews on breakfast variety and some issues with the food experience.
Overall Experience
8.08
General satisfaction with minor complaints, leading to a positive overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Indulge in Swiss Chocolate Luxury

Swiss Chocolate Inspiration: Immerse yourself in the fabulous story of the Swiss Chocolate industry with our chocolate fountain at the front desk.

Luxurious Rooms: Choose from 56 bright and quiet rooms, including 3 panoramic rooms overlooking the picturesque Polybahn and a Skyline room with views of the old town and stars.

Convenient Amenities: Enjoy covered parking, in-room phone, LCD-TV with over 120 international channels, and complimentary fitness access at nearby Fassbind Hotels.

Book now to experience the sweet blend of luxury and comfort at the new Swiss Chocolate Hotel in Zurich!

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2732 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
E
Eder Israel • solo_traveller • es
4
Pésimo desayuno y no cambiaron las sábanas nunca
Pros:

La ubicación

Cons:

Nunca cambiaron las sábanas, la ducha estaba dañada y el desayuno horrible, súper poca comida y de baja calidad

2026-05-23 • via Nuitee
D
Diana • extended_group • gb
7
Great location near station and lake
Pros:

Great location. Very clean. Comfortable beds too
But room and bathroom quite small Buffet breakfast - all fresh. Coffee very nice .

Cons:

Would like two pillows Towels need upgrade. Breakfast buffet room needs attention.

2026-05-23 • via Nuitee
C
Corentin • solo_traveller • fr
4
Cons:

La clim dans la chambre fait un bruit infernal, même éteinte... ça conjugué au fait que les murs n'isolent pas bien le bruit...

2026-05-22 • via Nuitee
A
Amanny • couple • ch
10
Pros:

La localisation est idéale et le personnel extrêmement compréhensif et facilitant.

2026-05-21 • via Nuitee
N
Nicola • family_with_children • gb
8
Pros:

Bed was very comfortable and the location was great.

Cons:

Hot water kept running out but the management helped to fix it.

2026-05-21 • via Nuitee
J
JULIANA • family_with_children • br
7
Pros:

The location is good. Very close to the main train station.

Cons:

The quality of sleep was poor. Extremely soft pillows (that would sink). Noise could be heard from the corridor in the middle of the night.

The staff was not very friendly, except for two people who would take turns at the reception.

The location of the breakfast is very strange - like an old theater.

2026-05-21 • via Nuitee
G
Gemma • couple • gb
7
A great location for a quick stopover, but the service and chocolate‑themed touches really missed the mark.
Pros:

The location worked really well for us: ideal for a simple overnight before our morning train to Paris.

Cons:

The staff came across as disengaged, more focused on their phones and conversations with each other, the chocolate fountain wasn’t working as advertised, and for a chocolate‑themed hotel, the absence of any complimentary chocolate felt like a missed touch.

2026-05-21 • via Nuitee
G
Gabriel • extended_group • ch
8
2026-05-20 • via Nuitee
W
WootschAttila • solo_traveller • hu
10
Pros:

Staff was very nice, location is perfect.

Cons:

Small shower.

2026-05-20 • via Nuitee
M
Marine MOSER • extended_group • ch
8
2026-05-18 • via Nuitee
C
christina • solo_traveller • de
10
sehr gutes Hotel in top Lage
Pros:

Die Lage ist sensationell. Die Ausstattung sehr gut, modern und man hat alles was man braucht.

2026-05-18 • via Nuitee
J
Jasmína • solo_traveller • cz
7
2026-05-17 • via Nuitee
C
Catherine • family_with_children • ch
7
bon séjour
Pros:

Grande chambre, propre, tranquille en dehors de la remarque ci-dessous.
Emplacement idéal au centre de Zurich

Cons:

Aucune armoire dans le chambre pour ranger ses affaires! ET un bruit incessant H24 dans la chambre provenant probablement d’une canalisation

2026-05-17 • via Nuitee
S
Saki • solo_traveller • il
4
2026-05-17 • via Nuitee
A
Aneta • family_with_children • pl
8
2026-05-14 • via Nuitee
I
Ilan • couple • ch
8
2026-05-14 • via Nuitee
Y
Yui Ping • solo_traveller • hk
8
2026-05-14 • via Nuitee
M
muddassar • solo_traveller • pk
10
I will tell everyone to stay at this hotel it’s wonderful
Pros:

Not added

Cons:

Location is very nice

2026-05-14 • via Nuitee
S
steven • solo_traveller • gb
8
2026-05-13 • via Nuitee
L
Loralie • family_with_children • au
9
Fun and Funky
Pros:

Location is great - walking distance from Zurich Hauptbahnhof and lots of central Zurich sights. Room was small but everything we needed. Loved the fitout - especially the chocolate block inspired bedside table and door numbers. The chocolate fountain in the foyer is a real treat - yum!

Cons:

Our room fridge wasn't working - but the reception staff let us pop a few things in their fridge which solved the problem for us.

2026-05-13 • via Nuitee