Swiss Chocolate by Fassbind Zurich

Hotels
7.9 (2589 reviews)
Zähringerstrasse 46 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.61
Some reviews mention cleanliness related to old towels and the need for amenities.
Service
8.58
Positive mentions of helpful staff and attentive service.
Location
8.62
Repeated mentions of great location near attractions.
Room Quality
7.07
Reports of small and dated rooms with some maintenance issues.
Amenities
7.6
Some amenities were lacking or outdated, such as small towels and limited breakfast items.
Value for Money
8.06
Generally considered reasonable value for a city hotel, except for some mentioned price concerns.
Food and Beverage
7.61
Mixed reviews on breakfast variety and some issues with the food experience.
Overall Experience
8.08
General satisfaction with minor complaints, leading to a positive overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Indulge in Swiss Chocolate Luxury

Swiss Chocolate Inspiration: Immerse yourself in the fabulous story of the Swiss Chocolate industry with our chocolate fountain at the front desk.

Luxurious Rooms: Choose from 56 bright and quiet rooms, including 3 panoramic rooms overlooking the picturesque Polybahn and a Skyline room with views of the old town and stars.

Convenient Amenities: Enjoy covered parking, in-room phone, LCD-TV with over 120 international channels, and complimentary fitness access at nearby Fassbind Hotels.

Book now to experience the sweet blend of luxury and comfort at the new Swiss Chocolate Hotel in Zurich!

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2589 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
Y
yvonne • couple • gb
10
2026-03-27 • via Nuitee
G
Glen • solo_traveller • gb
10
Well presented, excellently located hotel in lively area. Excellent chocolate fountain in reception 😊
Pros:

Excellent location, close to the station in a lively area. Lots of restaurants and shops all around the hotel. Staff were excellent . Rooms had all you would need for a stay.

2026-03-23 • via Nuitee
M
Mustafa • extended_group • tr
8
2026-03-23 • via Nuitee
Q
Quintin • couple • za
9
Fair value and well located
Pros:

Well located and fairly decent for a night.

Cons:

Rooms did feel very small, but was manageable.

2026-03-22 • via Nuitee
A
Anita • couple • no
8
2026-03-22 • via Nuitee
S
Stéphane • family_with_children • ch
9
2026-03-22 • via Nuitee
E
Erva • couple • tr
10
2026-03-22 • via Nuitee
S
Sibylle • solo_traveller • ch
10
2026-03-22 • via Nuitee
E
Ersin • family_with_children • tr
8
2026-03-21 • via Nuitee
J
Jolanta • solo_traveller • lt
10
Cons:

Wifi problem

2026-03-21 • via Nuitee
H
Harry Lau • extended_group • hk
8
Great location and small cosy room
Pros:

The staff are very helpful. I arrived the hotel at 8am in the morning and the staff still allowed me to check-in. Room is clean and tidy. Nice bed. Perfect location, just about 5 mins walking distance from Zurich HB. There is a chocolate fountain at the lobby.

Cons:

WiFi is unstable. The room is quite small for two adults with luggage, and the shower has very little spaces. But considering the hotel room price and the living cost in Zurich, this is still acceptable.

2026-03-20 • via Nuitee
D
Davide • couple • ch
8
2026-03-19 • via Nuitee
B
Bora Uğur • couple • tr
10
2026-03-19 • via Nuitee
J
JUNIOR • couple • co
10
2026-03-18 • via Nuitee
S
Simone • solo_traveller • de
7
Pros:

Die Lage des Hotels ganz in der Nähe des Hauptbahnhofs und der Altstadt von Zürich.

Cons:

Ein sehr kleines Zimmer. Der Boden im Bad war nicht sauber. Das Frühstück ist lieblos präsentiert in einem ehemaligen Theatersaal. Man sitzt an Gartentischen und Stühlen.

2026-03-17 • via Nuitee
M
MIHAIL • couple • gr
10
2026-03-17 • via Nuitee
G
Guhan • solo_traveller • au
9
2026-03-17 • via Nuitee
A
Annie • extended_group • gb
10
Very comfortable and great base for sightseeing/stopovers
Pros:

Very clean/comfortable with fabulous pillows!! Everything you could need (hairdryer and kettle) and in a wonderful location.

2026-03-17 • via Nuitee
Αγγελικη • couple • gr
9
Pros:

Τοποθεσία δίπλα στην παλιά πόλη και στον σταθμό βολική . Ευχαριστούμε για το κέρασμα από το συντριβάνι σοκολάτας . Ήσυχα δωμάτια και καθαρά . Μικρό φιλόξενο ξενοδοχείο .

Cons:

Μικρός χώρος υποδοχής . Δεν μου άρεσε η αίθουσα πρωινού , χωρις φυσικό φως , σε προυπάρχον θέατρο.
Το πρωινό μέτριο .

2026-03-16 • via Nuitee
A
Andrijana • couple • rs
7
Pros:

Nije bilo puno izbora za doručak. Lokacija je odlična, osoblje ljubazno.

Cons:

Doručak je mogao biti bolji.

2026-03-16 • via Nuitee