Swiss Chocolate by Fassbind Zurich

Hotels
7.9 (2589 reviews)
Zähringerstrasse 46 , Zürich , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.61
Some reviews mention cleanliness related to old towels and the need for amenities.
Service
8.58
Positive mentions of helpful staff and attentive service.
Location
8.62
Repeated mentions of great location near attractions.
Room Quality
7.07
Reports of small and dated rooms with some maintenance issues.
Amenities
7.6
Some amenities were lacking or outdated, such as small towels and limited breakfast items.
Value for Money
8.06
Generally considered reasonable value for a city hotel, except for some mentioned price concerns.
Food and Beverage
7.61
Mixed reviews on breakfast variety and some issues with the food experience.
Overall Experience
8.08
General satisfaction with minor complaints, leading to a positive overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Indulge in Swiss Chocolate Luxury

Swiss Chocolate Inspiration: Immerse yourself in the fabulous story of the Swiss Chocolate industry with our chocolate fountain at the front desk.

Luxurious Rooms: Choose from 56 bright and quiet rooms, including 3 panoramic rooms overlooking the picturesque Polybahn and a Skyline room with views of the old town and stars.

Convenient Amenities: Enjoy covered parking, in-room phone, LCD-TV with over 120 international channels, and complimentary fitness access at nearby Fassbind Hotels.

Book now to experience the sweet blend of luxury and comfort at the new Swiss Chocolate Hotel in Zurich!

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2589 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
B
Bassel couple sa
8
2026-02-14 via Nuitee
N
Naoual couple ma
8
Pros:

J’ai bien aimé l’emplacement de l’hôtel proche de la gare 5 min à pied. Et en plus situé au centre pour nous, on a fait la plupart des activités à pied. Sans oublier la propreté de l’hôtel et le personnel accueillant.

Cons:

Il faut améliorer la qualité des oreilles parce que qu’il sont de mauvaise qualité.

2026-02-12 via Nuitee
J
Julien family_with_children ch
10
Pros:

La fontaine en chocolat, le personnel la literie

Cons:

Rien

2026-02-12 via Nuitee
M
Marina extended_group it
9
Pros:

Tutto perfetto

2026-02-11 via Nuitee
E
Emre Tumay extended_group tr
7
2026-02-11 via Nuitee
T
Thomas solo_traveller ch
8
2026-02-11 via Nuitee
I
ISABELLA extended_group it
10
2026-02-11 via Nuitee
J
Jeih Kuang couple my
8
Clean hotel near train station
Pros:

In the old town near Zurich Main Station

2026-02-10 via Nuitee
L
Luca couple it
8
Struttura in ottima posizione, pulita e staff cordiale e gentile. Unica pecca i cuscini erano troppo morbidi
Pros:

Posizione

Cons:

Cuscini

2026-02-10 via Nuitee
B
Bo couple se
8
Bra läge men med små mörka rum.
Pros:

Perfekt läge! Nära till gamla stan och till järnvägsstationen

Cons:

Små och mörka rum. Dålig belysning i rummet.

2026-02-10 via Nuitee
G
George family_with_children gb
8
Pros:

Good Location
Good theme

Cons:

Poor Aircon
Can be very noisy outside

2026-02-09 via Nuitee
V
Vic390 family_with_children it
8
2026-02-09 via Nuitee
M
Maxence solo_traveller fr
9
2026-02-09 via Nuitee
D
Dimitrios Spritos couple gr
7
Overall a great stay in Zurich.
Pros:

Very nice location, easy access to train station by foot on 5 minutes. All public transport means available nearby. Many restaurants in close proximity. The chocolate fountain was a happy surprise! Friendly staff at the front desk.

Cons:

The AC was noisy and was drying the atmosphere in the room. The automatic ventilation sometimes was bringing too much cold air in the room.

2026-02-08 via Nuitee
K
Katerina couple gr
10
Pros:

Ολα ήταν καινούργια και καθαρά! Το δωμάτιο οπως στις φωτογραφίες! Πολύ καλή τοποθεσία!

2026-02-08 via Nuitee
V
Vladyslav solo_traveller de
10
2026-02-08 via Nuitee
L
Lefteris family_with_children gr
10
Ήταν καθαρά και πολύ καλή η τοποθεσία
Pros:

Η κεντρική τοποθεσία

2026-01-31 via Nuitee
E
Emily couple de
7
Pros:

the location was perfect - close to city center, tram and train station

Cons:

we had a room to the road and it was pretty loud so we had to keep the windows shut

2026-01-31 via Nuitee
C
Cédric solo_traveller fr
9
2026-01-30 via Nuitee
C
Chiara couple ch
6
Nous avons pu comparer avec une autre chambre, pour le même prix, et nous étions très déçus de la prestation que nous av
Pros:

La fontaine à chocolat

Cons:

Le fait qu’il n’était pas possible de se déplacer dans notre chambre. Les toilettes étaient dans un petit cagibi. La salle de bain était trop petite.

2026-01-29 via Nuitee