Swiss Chocolate by Fassbind Zurich

Hotels
7.9 (2927 reviews)
Zähringerstrasse 46 , Zürich , ch
+41 44 267 26 70

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.61
Some reviews mention cleanliness related to old towels and the need for amenities.
Service
8.58
Positive mentions of helpful staff and attentive service.
Location
8.62
Repeated mentions of great location near attractions.
Room Quality
7.07
Reports of small and dated rooms with some maintenance issues.
Amenities
7.6
Some amenities were lacking or outdated, such as small towels and limited breakfast items.
Value for Money
8.06
Generally considered reasonable value for a city hotel, except for some mentioned price concerns.
Food and Beverage
7.61
Mixed reviews on breakfast variety and some issues with the food experience.
Overall Experience
8.08
General satisfaction with minor complaints, leading to a positive overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Indulge in Swiss Chocolate Luxury

Swiss Chocolate Inspiration: Immerse yourself in the fabulous story of the Swiss Chocolate industry with our chocolate fountain at the front desk.

Luxurious Rooms: Choose from 56 bright and quiet rooms, including 3 panoramic rooms overlooking the picturesque Polybahn and a Skyline room with views of the old town and stars.

Convenient Amenities: Enjoy covered parking, in-room phone, LCD-TV with over 120 international channels, and complimentary fitness access at nearby Fassbind Hotels.

Book now to experience the sweet blend of luxury and comfort at the new Swiss Chocolate Hotel in Zurich!

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

7.9
Based on 2927 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
S
Stefan • solo_traveller • ro
9
2026-08-29 • via Nuitee
F
Fatma • extended_group • cy
4
2026-08-29 • via Nuitee
M
MURAT • family_with_children • tr
8
2026-08-29 • via Nuitee
I
Izabela • family_with_children • pl
8
Świetna lokalizacja, wygodny hotelik w centrum, miła obsługa, chętna do pomocy
Pros:

Smaczne, wystarczające, trochę owoców, pomidorki, ser, wędlina, jajka, jogurty, smaczne pieczywo.
Trochę drogie
Miłe było to że w recepcji można było częstować się czekoladką
Kawa była dostępna poza śniadaniem za opłatą

Cons:

Proponuję obniżyć cenę śniadania, dodać jajecznicę

2026-08-26 • via Nuitee
M
MAO • family_with_children • jp
7
2026-08-26 • via Nuitee
B
Beatrice • solo_traveller • ch
8
Very close to public transport
Pros:

Great location so close to public transport. Room was clean. Staff were very friendly and helpful!

If you choose the single room, it is quite small, but overall perfect for an overnight stay.

2026-08-25 • via Nuitee
A
Avais • solo_traveller • gb
10
2026-08-25 • via Nuitee
D
Dana • couple • at
8
2026-08-25 • via Nuitee
C
CARMELO • extended_group • it
9
Alles gut
Pros:

La posizione

Cons:

Wi fi

2026-08-25 • via Nuitee
Y
Yannis • solo_traveller • cr
10
2026-08-24 • via Nuitee
S
Salem • extended_group • ae
7
2026-08-22 • via Nuitee
A
Alnaqbi • extended_group • ae
8
Pros:

الموقع ممتاز في السنتر

Cons:

الغرف صغيرة

2026-08-21 • via Nuitee
A
Ana • solo_traveller • pt
5
Pros:

Da localização

Cons:

Hotel em obras e os quartos escuros e antiquados.A cama era desconfortável

2026-08-21 • via Nuitee
A
August • couple • at
4
Der Schokoladebrunnen im Rezeptionsbereich ist leider auch schon versiegt!!!
Pros:

Lage sehr gut
Früstück eher einfach (nicht besonders)

Cons:

Zimmer viel zu klein!!
Bei unserer Körpergröße 1,70 war ein aufrechtes stehen in der Dusche ( Badewanne) gerade noch möglich!! Bei größeren Personen ist Duschen nur in gebückter Position möglich …

2026-08-21 • via Nuitee
K
Koichiro • couple • jp
6
値段相当の宿泊だろう。
Pros:

ロケーションが良かった。周りにレストランが多くて困らなかった。チェックインの時のスタッフは丁寧で優しかった。

Cons:

綺麗に掃除されていない部分が少しあった。バスタブの真横に蛇口があり、体を洗うときに足にぶつかり、怪我をしそうになった。チェックアウトの時のスタッフは無愛想だった。

2026-08-18 • via Nuitee
S
Snezana • couple • au
4
It would have been better if wasn’t for the water shortage.
Pros:

I like the room, the fridge, the staff, the location.

Cons:

There was no water! For most of our stay.

2026-08-18 • via Nuitee
C
Catriona • couple • nz
8
Pros:

Loved the easy access to trams and food, BEDS were comfortable

Cons:

Toilets were too narrow for us

2026-08-18 • via Nuitee
Z
ZipaDeeDay • couple • sg
9
Located across a bridge to Train Station - better with small luggage
Pros:

Countless good restaurants in vicinity .. Clean

Cons:

Room was Tight for 2 pax .. gotta take turns to open our luggage

2026-08-18 • via Nuitee
B
Bacher • couple • at
8
2026-08-17 • via Nuitee
L
Laurent • couple • fr
9
Pros:

Très bien
Salle breakfast très originale

2026-08-17 • via Nuitee