Swiss Chocolate by Fassbind Zurich

Hotels
7.9 (2589 reviews)
Zähringerstrasse 46 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.61
Some reviews mention cleanliness related to old towels and the need for amenities.
Service
8.58
Positive mentions of helpful staff and attentive service.
Location
8.62
Repeated mentions of great location near attractions.
Room Quality
7.07
Reports of small and dated rooms with some maintenance issues.
Amenities
7.6
Some amenities were lacking or outdated, such as small towels and limited breakfast items.
Value for Money
8.06
Generally considered reasonable value for a city hotel, except for some mentioned price concerns.
Food and Beverage
7.61
Mixed reviews on breakfast variety and some issues with the food experience.
Overall Experience
8.08
General satisfaction with minor complaints, leading to a positive overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Indulge in Swiss Chocolate Luxury

Swiss Chocolate Inspiration: Immerse yourself in the fabulous story of the Swiss Chocolate industry with our chocolate fountain at the front desk.

Luxurious Rooms: Choose from 56 bright and quiet rooms, including 3 panoramic rooms overlooking the picturesque Polybahn and a Skyline room with views of the old town and stars.

Convenient Amenities: Enjoy covered parking, in-room phone, LCD-TV with over 120 international channels, and complimentary fitness access at nearby Fassbind Hotels.

Book now to experience the sweet blend of luxury and comfort at the new Swiss Chocolate Hotel in Zurich!

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note: due to local regulations, the air-conditioning function might be limited during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2589 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
C
christina • solo_traveller • ch
8
2026-03-07 • via Nuitee
S
Steve • couple • gb
8
Good location near to the train station
Pros:

Close to the railway station, chocolate fountain in reception! Set in an old theatre and mixes old with the new.

2026-03-06 • via Nuitee
C
Carlos • couple • pt
8
Boa opção para visita à cidade em lazer ou trabalho
Pros:

Localização muito central. Facilmente acessível de Tram desde o Aeroporto, não é necessário mudar de linha. Sossegado apesar de central.

Cons:

O pequeno almoço, algo incompleto e de qualidade mediana.

2026-03-05 • via Nuitee
R
rainer w. • solo_traveller • ch
5
Cons:

Viel zu laut. Wegen des Strassenlärms musste man mit geschlossenem Fenster schlafen. Das Zimmer war dann zu warm. Die Klimaanlage konnte den Raum nicht kühlen. Das Wifi war sehr leistungsschwach, der Video Call hat mehrmals die Verbindung verloren.

2026-03-04 • via Nuitee
P
Philipp • solo_traveller • ch
10
2026-03-02 • via Nuitee
M
Meltem • couple • tr
7
Orta
Pros:

Personel güleryüzlü ve yardımseverdi. Otelin konumu iyiydi.

Cons:

Odalarda terlik yok. Odalar küçük. Biraz hijyen problemi var.

2026-03-02 • via Nuitee
Y
Yaohua • solo_traveller • fr
10
2026-03-02 • via Nuitee
C
Christos • family_with_children • gr
10
Pros:

Εξαιρετική τοποθεσία . Το δωμάτιο ήταν έτοιμο από το πρωί, γεγονός που μας εξυπηρέτησε απίστευτα.

2026-02-28 • via Nuitee
R
raviv • couple • il
9
מיקום מצויין במרחק הליכה ממרכז העיר
Pros:

מלון בסיסי עם תמורה מצויינת למחיר קרוב למרכז העיר ציריך.

Cons:

העיצוב סביב המוטיב של השוקולד מיותר :)

2026-02-26 • via Nuitee
M
Murat • couple • tr
8
2026-02-25 • via Nuitee
B
Barbara • solo_traveller • ch
8
2026-02-25 • via Nuitee
B
Bimen • couple • tr
8
2026-02-25 • via Nuitee
O
Oli • solo_traveller • gb
8
Nice hotel in a good area
Pros:

Lovely staff and chocolate fountain in the lobby

Cons:

Breakfast options quite poor and very expensive

2026-02-22 • via Nuitee
E
Emine • couple • de
7
2026-02-22 • via Nuitee
F
Frederic • family_with_children • ch
7
Pros:

Emplacement. Salle et petit déjeuner.

Cons:

Très petite salle de bain et acces à la douche compliqué !

2026-02-22 • via Nuitee
B
Bassel • couple • sa
8
2026-02-14 • via Nuitee
J
Julien • family_with_children • ch
10
Pros:

La fontaine en chocolat, le personnel la literie

Cons:

Rien

2026-02-12 • via Nuitee
N
Naoual • couple • ma
8
Pros:

J’ai bien aimé l’emplacement de l’hôtel proche de la gare 5 min à pied. Et en plus situé au centre pour nous, on a fait la plupart des activités à pied. Sans oublier la propreté de l’hôtel et le personnel accueillant.

Cons:

Il faut améliorer la qualité des oreilles parce que qu’il sont de mauvaise qualité.

2026-02-12 • via Nuitee
I
ISABELLA • extended_group • it
10
2026-02-11 • via Nuitee
M
Marina • extended_group • it
9
Pros:

Tutto perfetto

2026-02-11 • via Nuitee