Jasper Inn & Suites by INNhotels

Hotels
8 (3038 reviews)
98 Geikie Street , Jasper , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean grounds and well-kept property.
Comfortable bed and spacious rooms.
Cons:
Closed restaurant and pool.
Dissatisfaction with smart TV functionality.

Categories

Cleanliness
8.08
The property was well kept and clean, but there were some issues like dirty carpets in the unit.
Service
9.05
Staff were welcoming and helpful; however, the desk staff's handling of receipts was disappointing.
Location
9.09
Location was good, with easy access to the main town of Jasper.
Room Quality
7.54
The room was comfortable but had some issues such as a dumb TV, hot temperatures upon arrival, and poorly designed bathtubs.
Amenities
7.07
Restaurant and pool were temporarily closed, leading to significant disappointment.
Value for Money
8.03
Guests felt they did not receive what they paid for due to closed amenities.
Food and Beverage
6.58
Restaurant was closed during the stay, impacting the overall experience negatively.
Overall Experience
8.55
Overall experience felt comfortable despite amenities being closed and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:07

Property Description

Luxurious Accommodations
Indulge in comfort at Jasper Inn & Suites by INNhotels, where each room features a flat-screen TV, cable, and Chromecast. Enjoy the convenience of tea and coffee-making facilities and a fridge in every room for a home-away-from-home experience.

Delicious Dining Options
Treat your taste buds to authentic Canadian cuisine at The Inn Grill, offering evening dining experiences. In the summer, savor your meal on the heated outdoor terrace, creating a memorable dining ambiance.

Relaxation and Recreation
Unwind and rejuvenate in the hotel's indoor pool, hot tub, sauna, and steam room. For outdoor enthusiasts, take advantage of ski lockers and a ski wax room for a seamless skiing experience in the nearby Ski Marmot Basin.

Book now for an unforgettable stay at Jasper Inn & Suites by INNhotels!

Important information:

Please note, there is no elevator at this property.

For reservation of 10 or more rooms, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3038 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 6.58
Overall Experience: 8.55
C
Carol solo_traveller nz
10
2026-06-06 via Nuitee
J
Justin couple au
10
Lovely stay in a great town that welcomed us!
Pros:

The location, the staff, the pool and the space in the apartment.

Cons:

Nil

2026-06-05 via Nuitee
A
Alex solo_traveller gb
8
2026-06-05 via Nuitee
G
GUILLERMO family_with_children cl
8
Un buen día en Jasper
Pros:

Muy cómodo para toda la familia

Cons:

Escalera sin baranda, peligroso para niños

2026-06-05 via Nuitee
L
Louisa family_with_children ae
9
2026-06-04 via Nuitee
R
Richard extended_group de
7
2026-06-04 via Nuitee
D
Daryl extended_group gb
9
2026-06-04 via Nuitee
B
BinnyHarrogate NONE
8
A good base to explore
Pros:

Good location in centre of Jasper. Our room was very good. Staff all helpful. We didn’t try the insight restaurant so can’t comment

2026-06-03 via Tripadvisor
L
Lars couple de
6
Pros:

Die Lage im Ort war Toll und das Restaurant gut.

Cons:

Leider waren es deutliche Kleinigkeiten, die das Preis /Leistungsverhältnis nicht wieder spiegelten.
- Die Betten sehr klein und weich.
- Im Bad kaum Möglichkeiten Handtücher aufzuhängen und allgemein klein.
- Das Wifi mit <1mbit/s quasi nicht vorhanden
- Zimmer waren nicht sauber und sind sehr hellhörig.
- Vor dem Zimmer mit laufendem Motor stehenden Reisebusse waren leider auch hier obligatorisch.

2026-06-03 via Nuitee
L
Lynda extended_group ca
10
The suite was very comfortable
Pros:

The staff was very helpful and friendly.

Cons:

There is nothing I didn’t like about the property

2026-06-03 via Nuitee
S
Scott solo_traveller au
8
Amazing views from a very spacious room.
2026-06-03 via Nuitee
J
jainvikrant NONE Manama
10
Great experience at Jasper Inn & Suites
Pros:

One of the good properties with excellent customer service in Jasper Banff. Everything was just perfect, clean rooms, swimming pool etc. with ample of car parking space. Good Job guys!

2026-06-02 via Tripadvisor
G
gary solo_traveller gb
8
2026-06-02 via Nuitee
F
France family_with_children ca
5
Plaisant pour nos visites
2026-06-02 via Nuitee
Q
Quang solo_traveller au
10
Pros:

It close to all pacility

Cons:

It convenient.

2026-05-31 via Nuitee
2
2020andrewf NONE Sydney, New South Wales
4
2 Dots might be generous
Pros:

Tired property stuck in 1975. Had to lug heavy bags up 3 flights of stairs to our room (no lift). Then to find our bedroom up another set of stairs.
Accom. not suitable for elderly or anyone with any health concerns. Wheelchair access - forget it.
Expensive and most disspointing stay in Canada. It is a shame because we absolutely loved Canada !!

2026-05-28 via Tripadvisor
A
Anthony extended_group gb
5
Pros:

Clean

Cons:

Very dated. Like staying with grandma.

2026-05-28 via Nuitee
D
Darren family_with_children ca
6
Expensive for what you get.
Pros:

This is a decent hotel for families if you bring your own breakfast food. The pool, hot tub, sauna, and steam room are the main attraction. It is generally clean (staff are constantly cleaning rooms and washing bedding in plain sight). The "oven" listed for the kitchenette is actually a convection microwave, and it worked well. The beds are adequately comfortable, but could be better.

Cons:

Breakfast buffet is $22/adult (slightly cheaper for children under 14), and isn't much better than free breakfasts at other hotels. Parking is limited and crowded. There is no elevator access to second floor rooms: stairs only. The hotel is dark & dated, and room views are mostly of parking or other buildings. The room temperature is not easily adjustable: too cold during the day and too warm at night. The unit is not sound-proof, and you can hear everything happening in the hallway. The loft-style rooms have a steep, narrow staircase to the second floor. The CO detector in the livingroom area shot a white beam at regular intervals throughout the night. Water for showers or the kitchen sink must run a long while before it is warm. There is no dishwasher, and inadequate meal seating or cutlery for a family of four. Units have a wood burning fireplace, but it seems doubtful that many people would use it.

2026-05-26 via Nuitee
R
Robert couple gb
8
2026-05-26 via Nuitee
K
Kevin couple us
9
One of the nicest places to stay in Jasper, within easy walking distance of downtown
Pros:

Suite was large, well-equipped, well-maintained, and very comfortable.

Cons:

Lack of elevator to third floor

2026-05-25 via Nuitee