Jasper Inn & Suites by INNhotels

Hotels
8 (2984 reviews)
98 Geikie Street , Jasper , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean grounds and well-kept property.
Comfortable bed and spacious rooms.
Cons:
Closed restaurant and pool.
Dissatisfaction with smart TV functionality.

Categories

Cleanliness
8.08
The property was well kept and clean, but there were some issues like dirty carpets in the unit.
Service
9.05
Staff were welcoming and helpful; however, the desk staff's handling of receipts was disappointing.
Location
9.09
Location was good, with easy access to the main town of Jasper.
Room Quality
7.54
The room was comfortable but had some issues such as a dumb TV, hot temperatures upon arrival, and poorly designed bathtubs.
Amenities
7.07
Restaurant and pool were temporarily closed, leading to significant disappointment.
Value for Money
8.03
Guests felt they did not receive what they paid for due to closed amenities.
Food and Beverage
6.58
Restaurant was closed during the stay, impacting the overall experience negatively.
Overall Experience
8.55
Overall experience felt comfortable despite amenities being closed and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:07

Property Description

Luxurious Accommodations
Indulge in comfort at Jasper Inn & Suites by INNhotels, where each room features a flat-screen TV, cable, and Chromecast. Enjoy the convenience of tea and coffee-making facilities and a fridge in every room for a home-away-from-home experience.

Delicious Dining Options
Treat your taste buds to authentic Canadian cuisine at The Inn Grill, offering evening dining experiences. In the summer, savor your meal on the heated outdoor terrace, creating a memorable dining ambiance.

Relaxation and Recreation
Unwind and rejuvenate in the hotel's indoor pool, hot tub, sauna, and steam room. For outdoor enthusiasts, take advantage of ski lockers and a ski wax room for a seamless skiing experience in the nearby Ski Marmot Basin.

Book now for an unforgettable stay at Jasper Inn & Suites by INNhotels!

Important information:

Please note, there is no elevator at this property.

For reservation of 10 or more rooms, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-05-01 until 2026-04-27

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2984 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 6.58
Overall Experience: 8.55
L
Laura • family_with_children • ca
9
We LOVED staying here. Very clean and comfortable with excellent staff and an awesome pool!
Pros:

Lots of space for a family of two adults and 5 young children. We loved that there was a kitchen so that we didn't have to eat out for all our meals. Also a nice big fridge and freezer. The pull out sofa bed was extremely comfortable and there were extra pillows and bedding which was great. The bathroom was nice and always had hot water. We loved the swimming pool and hot tub/steam room/sauna. The location was great and at a quiet end of town with a short walk to the shops and restaurants - was always plenty of parking outside also. Awesome black out curtains also!

Cons:

Although we had a kitchen we were a little disappointed that there was no oven (just a microwave/convection oven combo). Also it was stocked with very basic items and not enough items for all six of us in our family (only four large plates - we needed 6!), there was also a lack of cooking utensils - we had a spatula, ladle, and potato masher - but no large serving/wooden spoon to cook with or serve with. It was stocked with a really good cheese grater, frying pan, and saucepans though. And a great glass dish for the microwave.

2026-04-25 • via Nuitee
W
Wilson • solo_traveller • ca
10
Relaxing
Pros:

I booked a room with a jet tub, and it was amazing. The staff in the restaurant were great! I have dietary restrictions and they got all the answers for me on what I could and could not eat.

Cons:

I don't have anything to say.

2026-04-24 • via Nuitee
G
Greg • solo_traveller • au
9
2026-04-20 • via Nuitee
C
Chatchawal • couple • th
10
2026-04-19 • via Nuitee
A
Andrea • solo_traveller • gb
9
Definitely worth a visit
Pros:

Good location, we had a room with a kitchen which was ideal for our 2 night stay.

Cons:

We are told when we arrived that the pool was closed for the duration of our stay. It would have been nice to have this information before we arrived.

2026-04-16 • via Nuitee
T
Tony • couple • au
7
2026-04-15 • via Nuitee
R
Rebecca • family_with_children • gb
10
Great Hotel in Jasper.
Pros:

To start with I thought it looked a bit dated but the carpets are new and all freshly painted. The beds were comfy, there was a fan, kettle, hairdryer, ironing board/iron, fridge, safe & toiletries in the room. It is at the far end of town so all restaurants are a walk but this is nice. The hotel does have a restaurant but it is shut Sunday/Monday evenings. The pool/hot tub area is really nice with a sauna and steam room. Towels there to use. The staff were friendly and knowledgeable. The Elk come into town in the evening. The Marmot Basin is ace for skiing!

2026-04-14 • via Nuitee
K
Kinsman • extended_group • ca
7
2026-04-13 • via Nuitee
K
Kathleen • couple • au
8
Comfortable and clean with a spacious room for the price.
Pros:

I really liked this hotel and would stay again when in Jasper.

Cons:

The rooms were a little dated but to be expected given the price

2026-04-11 • via Nuitee
N
Natashka • family_with_children • ca
7
2026-04-07 • via Nuitee
M
Moussette • solo_traveller • ca
9
Pros:

Pool & hot tub

Cons:

Too many people, but this was during spring break

2026-04-06 • via Nuitee
U
Uphill feeders • couple • ca
7
2026-04-04 • via Nuitee
J
Justina • couple • ca
7
Pros:

The onsite restaurant was a great option

Cons:

No outdoor hot tub. Unsupervised children in the pool

2026-04-04 • via Nuitee
P
Pronovost • family_with_children • ca
9
Charming & cozy. Newly renovated cabin suite with excellent storage space & fully stocked kitchen.
Pros:

The 3 single beds upstairs were perfect for my 3 kids & so was the private room for the adults. The suite is newly renovated & charming. The kitchen had all the kitchenware we needed & it even had a strainer (most places don't).We were able make our regular sphaghetti. The suite had alot of storage. It has a high enough wall railing in the second floor (were the 3 kids beds are) for added safety & so did the balcony. It has a steam room, sauna,pool & hot tub.

Cons:

I would replace the cutting board. The plastic sheet cutting board is functional,but a wooden one would enhance the "cabin like" feel the suite provided.

2026-04-02 • via Nuitee
R
Rose • family_with_children • ca
7
2026-04-01 • via Nuitee
C
Christina • family_with_children • ca
8
Great
Pros:

Pool, sauna, hot tub

Cons:

A simple continental breakfast included would have been appreciated; the breakfast buffet at the restaurant was expensive and more than we needed.

2026-04-01 • via Nuitee
S
Sivanthy • family_with_children • ca
8
2026-03-30 • via Nuitee
M
M • solo_traveller • ca
8
2026-03-29 • via Nuitee
A
Alan • family_with_children • ca
8
2026-03-28 • via Nuitee
D
David • couple • ca
10
Pros:

hot tub, pool and saunas, comfy beds

Cons:

no smart tv, only cable tv, breakfast was uninspired

2026-03-24 • via Nuitee