ibis Newcastle

Hotels
•
ibis
7.2 (3135 reviews)
700 Hunter Street , Newcastle , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Not great value for money

Categories

Cleanliness
5.85
Rooms were reported as not very clean and had issues such as cobwebs, urine smells, and uncleaned bathrooms.
Service
8.81
Staff were described as polite and helpful, with a positive mention of one staff member who resolved issues promptly.
Location
8.85
The hotel is well-located, central, and near to activities, which received positive comments.
Room Quality
6.31
Rooms were mentioned as old, outdated, and inadequately equipped, with poor bedding quality.
Amenities
6.34
Lacked basic amenities like microwaves and had issues with refrigerators, reflecting a need for better maintenance.
Value for Money
6.8
Some guests felt the hotel was overpriced for the quality received, but location was an advantage.
Food and Beverage
7.35
Breakfast received a good review, though overall food quality was mentioned with no specifics.
Overall Experience
7.32
Mixed feelings with positive highlights offset by significant dissatisfaction and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:24

Property Description

Central Location in Newcastle City Centre
Hotel Ibis Newcastle is conveniently situated in the heart of Newcastle, making it easy to explore the city's attractions such as the Civic Theatre and Queen’s Wharf on foot.

Comfortable Rooms with Modern Amenities
Each room at Ibis Newcastle is designed for comfort, featuring air conditioning, a flat-screen TV, and a private bathroom. The availability of WiFi and 24-hour reception ensures a hassle-free stay for all guests.

Dining Experience at iBistro and iBar
Satisfy your taste buds at iBistro with round-the-clock dining options, while iBar offers a selection of local wines and beers for a relaxing evening. Honeysuckle Precinct nearby provides additional dining and entertainment choices.

Book your stay at Hotel Ibis Newcastle for a memorable experience in Newcastle's vibrant Honeysuckle Precinct.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 3135 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 6.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 7.32
F
Fiona • family_with_children • au
7
2026-02-14 • via Nuitee
J
Jodie • couple • au
8
2026-02-12 • via Nuitee
P
Paul • family_with_children • au
8
2026-02-11 • via Nuitee
P
Patricia • couple • au
3
2026-02-11 • via Nuitee
D
Dylan • family_with_children • au
1
Worst place i have stayed in Newcastle
Pros:

Good location

Cons:

Leg hair in the shower air-conditioning not working and staff just scrubbed it off no offers to partial refund not even a breakfast offer will not be coming back here

2026-02-11 • via Nuitee
A
Aidan • extended_group • au
5
The hotel was in a great location for what we were after, didn't spend a lot of time in our rooms.
Pros:

The location was really good. Walkable distance to activities, restaurants, cafes, pubs, and bars.

Cons:

The room was really dark.
The beds weren't great.
There was holes in the bedding.
Had to pay extra for parking.
Bathrooms need updating.

2026-02-10 • via Nuitee
A
Alexis • couple • au
7
2026-02-10 • via Nuitee
K
Kira • couple • au
10
2026-02-10 • via Nuitee
G
Gary L • family_with_children • au
8
Pros:

Very central location, easy access, 24hr front desk

Cons:

The bathroom was kinda small

2026-02-09 • via Nuitee
T
Tilly • couple • au
6
Pretty average
Pros:

Very good location if your coming for a week. Room was fine just bog standard but clean… for the price i would say way too high for what it offers. Even though the location is very good.

Cons:

Lobby was pretty shocking, got given one room key between 2 people which caused nightmares. Received one pillow… Some staff were very rude including one lady who was a manager but mostly okay other than her…

2026-02-09 • via Nuitee
S
Sandra • family_with_children • au
7
2026-02-08 • via Nuitee
P
PATRICK • couple • au
10
2026-01-31 • via Nuitee
T
truong • family_with_children • au
7
Pros:

close to everything ..

Cons:

na

2026-01-31 • via Nuitee
K
Kerry • couple • au
9
2026-01-31 • via Nuitee
B
Brad • solo_traveller • au
7
Pros:

Yes

Cons:

I was in a room for disabled people and I am not disabled

2026-01-31 • via Nuitee
C
Collon • family_with_children • au
10
2026-01-30 • via Nuitee
G
Gregory • couple • au
9
2026-01-30 • via Nuitee
D
Daniel • couple • au
10
2026-01-30 • via Nuitee
J
jason • couple • au
7
very pleasant
Pros:

Location

Cons:

need more pillows

2026-01-29 • via Nuitee
C
Carol • solo_traveller • nz
4
2026-01-29 • via Nuitee