ibis Newcastle

Hotels
•
ibis
7.2 (3174 reviews)
700 Hunter Street , Newcastle , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
Not great value for money

Categories

Cleanliness
5.85
Rooms were reported as not very clean and had issues such as cobwebs, urine smells, and uncleaned bathrooms.
Service
8.81
Staff were described as polite and helpful, with a positive mention of one staff member who resolved issues promptly.
Location
8.85
The hotel is well-located, central, and near to activities, which received positive comments.
Room Quality
6.31
Rooms were mentioned as old, outdated, and inadequately equipped, with poor bedding quality.
Amenities
6.34
Lacked basic amenities like microwaves and had issues with refrigerators, reflecting a need for better maintenance.
Value for Money
6.8
Some guests felt the hotel was overpriced for the quality received, but location was an advantage.
Food and Beverage
7.35
Breakfast received a good review, though overall food quality was mentioned with no specifics.
Overall Experience
7.32
Mixed feelings with positive highlights offset by significant dissatisfaction and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:24

Property Description

Central Location in Newcastle City Centre
Hotel Ibis Newcastle is conveniently situated in the heart of Newcastle, making it easy to explore the city's attractions such as the Civic Theatre and Queen’s Wharf on foot.

Comfortable Rooms with Modern Amenities
Each room at Ibis Newcastle is designed for comfort, featuring air conditioning, a flat-screen TV, and a private bathroom. The availability of WiFi and 24-hour reception ensures a hassle-free stay for all guests.

Dining Experience at iBistro and iBar
Satisfy your taste buds at iBistro with round-the-clock dining options, while iBar offers a selection of local wines and beers for a relaxing evening. Honeysuckle Precinct nearby provides additional dining and entertainment choices.

Book your stay at Hotel Ibis Newcastle for a memorable experience in Newcastle's vibrant Honeysuckle Precinct.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 3174 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 6.31
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 7.35
Overall Experience: 7.32
N
Nuzhat • extended_group • au
3
Not nice
Pros:

Nothing really.

Cons:

Room and bathroom are super small and difficult for two adults. No where to put your luggage. The layout of the room is very impractical. No side tables to put a cup of tea or a bottle of water.

2026-04-18 • via Nuitee
R
Rowan • solo_traveller • au
6
Pros:

The bed was comfy.

Cons:

You get what you pay for pretty much.

2026-04-18 • via Nuitee
T
Tayla • solo_traveller • au
10
Pros:

Staff are always very welcoming and friendly, rooms are always very clean as well as very good pricing.

2026-04-17 • via Nuitee
K
Kevin • couple • au
7
2026-04-17 • via Nuitee
K
Khalid • couple • au
9
2026-04-17 • via Nuitee
J
Jenny • extended_group • au
8
Great value in a central location
Pros:

Central location and great value for money. The manager was very friendly and helpful.

Cons:

The flush in the toilet in my room was hard to turn off so needs adjusting. The card didn’t open the boom gate so to access parking it had to be opened manually by staff.

2026-04-17 • via Nuitee
D
Daniel • couple • au
2
Pros:

Breakfast

Cons:

age of the facilities ran down feel

2026-04-16 • via Nuitee
L
Leeanne • couple • au
7
Enjoying our home town
2026-04-14 • via Nuitee
A
Andrea • family_with_children • au
7
2026-04-14 • via Nuitee
M
Meghan • solo_traveller • au
8
2026-04-14 • via Nuitee
L
Luis-Fernando • solo_traveller • au
8
2026-04-13 • via Nuitee
X
XINCHI • solo_traveller • au
8
2026-04-11 • via Nuitee
M
Matt • couple • au
5
Overall, it was okay. Location was the best part of it.
Pros:

Access and location

Cons:

It wasn’t very clean. Sheets had marks on it.
Floor was pretty gross

2026-04-11 • via Nuitee
• couple • au
8
2026-04-10 • via Nuitee
D
David • couple • au
8
Great value for money - bicycle friendly.
Pros:

Joshua was very friendly and helpful. We had bicycles with us and he was able to store them in a back room.
Additionally, we very much appreciated the early check in as well.

The location is fantastic and I found the place good value for money.

2026-04-08 • via Nuitee
A
Allan-Arvin • family_with_children • au
4
2026-04-07 • via Nuitee
T
Tony • solo_traveller • au
8
2026-04-07 • via Nuitee
F
Franklyn • couple • au
1
I would not recommend this place
Pros:

Nothing

Cons:

Everything very duty, damaged and old,smelling weird,full of hair on the pillow,urine on toilet seat,nothing cleaned and also i couldn’t get a refund but i leaved at the same day,impossible to sleep on a place like that.

2026-04-06 • via Nuitee
D
Daniel • couple • au
7
Pros:

Breakfast ok but pancake machine broke down.

Cons:

Pancake machine as above.
Exit boom gate broken. Don't need ticket to drive out.

2026-04-06 • via Nuitee
G
Greg • couple • au
8
2026-04-06 • via Nuitee