Protea Hotel by Marriott Bloemfontein

Hotels
•
Protea Hotels by Marriott
8.1 (625 reviews)
202 Nelson Mandela Avenue , Bloemfontein , ZA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable beds
Cons:
Dirty facilities
Poor dining options
Issues with room cleanliness

Categories

Cleanliness
7.35
Several reviews mentioned cleanliness issues, including dirty facilities and blood spatters.
Service
9.35
Many guests praised the staff for being friendly and professional.
Location
8.85
Proximity to good restaurants and convenience to local shops was appreciated.
Room Quality
7.85
Rooms were noted as comfortable but had issues such as dated bathrooms and strange smells.
Amenities
7.35
Amenities such as the pool were deemed insufficient, and gym facilities were unavailable.
Value for Money
8.35
Some guests felt the hotel did not meet 4-star expectations for the price paid.
Food and Beverage
6.85
Multiple guests reported unsatisfactory dining experiences and limited menu items.
Overall Experience
8.85
General satisfaction with stay, with a mix of pros and cons impacting overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:04

Property Description

Luxurious Accommodation
Set in a beautifully landscaped garden in Bloemfontein's business district, this hotel offers a comfortable base with modern rooms boasting earthy tones and essential amenities like a TV and safe.

Relaxing Facilities
Guests can unwind by the pool, soak up the sun on the terrace, or cozy up by the fireplace in the lounge. Free WiFi and room service add to the relaxing atmosphere.

Convenient Location
With easy access to the university and just 17 km from the airport, Protea Hotel Bloemfontein is the ideal choice for both business and leisure travelers.

Book your stay now at Protea Hotel Bloemfontein for a relaxing and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFN

Location

Guest Reviews

8.1
Based on 625 reviews
Cleanliness: 7.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 6.85
Overall Experience: 8.85
K
Katalin • solo_traveller • hu
10
2026-09-18 • via Nuitee
L
Lerato • solo_traveller • za
3
Pros:

The location

Cons:

I asked for 2 single beds but then the beds were made as if it's 2 people sharing the same bed.
Why didn't they provide bedding utensils for each bed
And the noise from the neighbors wherever they were coming back from wherever they came from in the early hours
I tried to change the venue to Kimberly but you didn't respond to my emails

2026-09-16 • via Nuitee
K
Keamogetswe • couple • za
9
2026-09-09 • via Nuitee
B
Brian • solo_traveller • za
5
2026-09-08 • via Nuitee
I
Isabelle • couple • gb
2
Awful and we will never stay in a Protea again.
Pros:

It was close to the N1 highway and had hot water. The front of house staff were friendly.

Cons:

No shower gel or shampoo in room, food was disgusting, both meals were really disappointing.

2026-09-04 • via Nuitee
J
Jacobus • couple • za
7
2026-09-03 • via Nuitee
R
Renier • solo_traveller • za
8
Good stay, great breakfast
Pros:

Exceptionally friendly staff. A decent room, with everything I needed. The location was also great, as it was very close to the university.

Cons:

The room was very close to the bar/reception area, and a lot of noise was coming through from there.

2026-08-31 • via Nuitee
P
Petronella • couple • za
9
Great
Pros:

I wish they had a mini bar fridge in the room but I have no complaints. Rooms were clean. Room service was great and their staff were friendly especially the males - very friendly and helpful.

2026-08-26 • via Nuitee
M
Mishane • solo_traveller • za
7
2026-08-23 • via Nuitee
D
Daniel • extended_group • za
6
Okay
Cons:

Matrass

2026-08-22 • via Nuitee
U
Usama • solo_traveller • za
9
2026-08-18 • via Nuitee
H
Helberg • solo_traveller • za
9
Great stay
Pros:

The service, friendly staff, lovely room.

Cons:

The TV offerings weren't great, especially because we couldn't tune in to the other DMX channels to listen to music channels.

2026-08-16 • via Nuitee
R
Rainer • couple • za
7
2026-08-16 • via Nuitee
J
Joshua • solo_traveller • za
8
2026-08-14 • via Nuitee
Y
Yongama • solo_traveller • za
6
Pros:

They accommodated early check-in, it was really appreciated.

Cons:

A modest 4-star hotel. The breakfast was substandard and disappointing for a hotel in this category. There was no mini-fridge in the room and no gym on the property. Overall, the facilities felt quite basic for a 4-star hotel.

2026-08-09 • via Nuitee
N
Nthabeleng • couple • za
7
2026-08-09 • via Nuitee
L
Lumka • family_with_children • za
7
I enjoyed it
Pros:

Breakfast was nice

Cons:

The sheets weren’t clean when we arrived

2026-08-06 • via Nuitee
R
Ruben • family_with_children • za
10
Brilliant
Pros:

Friendly helping staff good value for money

Cons:

nothing

2026-08-05 • via Nuitee
H
Hemah • solo_traveller • za
5
Bloemfontein accommodation
Pros:

Location ,staff and breakfast was good.

Cons:

The hotel is dated,bathrooms need updating. The towels and pillows definitely need to be replaced. Towels are grey in colour and pillows were vet lumpy

2026-08-03 • via Nuitee
T
Tim • family_with_children • za
8
2026-08-03 • via Nuitee