Protea Hotel by Marriott Bloemfontein

Hotels
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Protea Hotels by Marriott
8.1 (582 reviews)
202 Nelson Mandela Avenue , Bloemfontein , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable beds
Cons:
Dirty facilities
Poor dining options
Issues with room cleanliness

Categories

Cleanliness
7.35
Several reviews mentioned cleanliness issues, including dirty facilities and blood spatters.
Service
9.35
Many guests praised the staff for being friendly and professional.
Location
8.85
Proximity to good restaurants and convenience to local shops was appreciated.
Room Quality
7.85
Rooms were noted as comfortable but had issues such as dated bathrooms and strange smells.
Amenities
7.35
Amenities such as the pool were deemed insufficient, and gym facilities were unavailable.
Value for Money
8.35
Some guests felt the hotel did not meet 4-star expectations for the price paid.
Food and Beverage
6.85
Multiple guests reported unsatisfactory dining experiences and limited menu items.
Overall Experience
8.85
General satisfaction with stay, with a mix of pros and cons impacting overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:04

Property Description

Luxurious Accommodation
Set in a beautifully landscaped garden in Bloemfontein's business district, this hotel offers a comfortable base with modern rooms boasting earthy tones and essential amenities like a TV and safe.

Relaxing Facilities
Guests can unwind by the pool, soak up the sun on the terrace, or cozy up by the fireplace in the lounge. Free WiFi and room service add to the relaxing atmosphere.

Convenient Location
With easy access to the university and just 17 km from the airport, Protea Hotel Bloemfontein is the ideal choice for both business and leisure travelers.

Book your stay now at Protea Hotel Bloemfontein for a relaxing and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 582 reviews
Cleanliness: 7.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 6.85
Overall Experience: 8.85
T
Tracey • solo_traveller • za
8
Pros:

Wonderful friendly staff. Good value for mo ey. Central location. Lovely menu for lunch and bar meals - very good portion size

Cons:

Didn't enjoy breakfast, the yoghurt tasted like it was mixed with ultra mel custard, very odd

2026-05-16 • via Nuitee
T
Thami • couple • za
8
Good stay
Pros:

The breakfast was my favourite

Cons:

Rooms are out dated especially for price

2026-05-14 • via Nuitee
E
Eunice • solo_traveller • za
10
Treated like royalty
Pros:

The staff were very friendly and the parking is safe

Cons:

There are 2 Protea hotels in Bloemfontein. It is very confusing.

2026-05-13 • via Nuitee
T
T.I Matseli • couple • ls
9
Very satisfying
Pros:

Staff: all staff members I interacted with were friendly very helpful. They were also very keen to assist me with accessing taxi services.
Facility: the bedroom was comfortable, clean, and well within my expectations.
Restaurant: very clean, very good food and had enough options.

2026-05-13 • via Nuitee
M
Mario • family_with_children • za
1
I left after 5 minutes to find other accommodation
Pros:

Friendly staff

Cons:

Location
Bathroom was not properly cleaned

2026-05-10 • via Nuitee
M
Malebakeng • couple • za
8
Pleasing except for food.
Pros:

Very clean with helpful and friendly staff.

Cons:

The food is not good particularly breakfast, it was disappointing for Protea.

2026-05-06 • via Nuitee
S
Sibongile • solo_traveller • za
7
Pros:

Service is great and food

Cons:

Space and location

2026-05-04 • via Nuitee
V
Van der Loo • solo_traveller • za
9
Very friendly and helpful staff. Restaurant was also good.
2026-05-03 • via Nuitee
L
Lamile Sifika • solo_traveller • za
8
Pros:

Central, the restaurant staff, porter, house keeping were super.

Cons:

Reception staff, they need a proper training. Especially when they are the face of the hotel.

2026-05-03 • via Nuitee
S
Sizwe • couple • za
8
Good comfortable overnight accommodation.
Pros:

The food was top quality, served until 10h00.

Cons:

There's no cover/roof at the vehicle parking. Should there be a hailstorm, your vehicle will be severely damaged whilst you're comfortable in your room.

2026-04-30 • via Nuitee
N
Nadine • family_with_children • za
9
2026-04-30 • via Nuitee
J
Jazbhay • solo_traveller • za
10
2026-04-28 • via Nuitee
M
Muldoon • couple • za
10
2026-04-24 • via Nuitee
T
Thozama • family_with_children • za
8
Pros:

Breakfast superb

2026-04-22 • via Nuitee
T
Thozama • solo_traveller • za
8
2026-04-22 • via Nuitee
Z
Zeldie25 • couple • za
7
Pros:

Staff very good and friendly

Cons:

The hotel is a little dated, and the bathrooms needs a refurbishment. There is no bar fridge in the room

2026-04-20 • via Nuitee
P
Pintado Barja • couple • uy
8
2026-04-20 • via Nuitee
M
Mkhize • family_with_children • za
7
2026-04-19 • via Nuitee
N
ntombifuthi • solo_traveller • za
8
Pros:

Welcoming staff

Cons:

None

2026-04-19 • via Nuitee
C
Clare • solo_traveller • za
10
HAPPY TO STAY THERE AGAIN.
Pros:

Food and staff

Cons:

.

2026-04-16 • via Nuitee