SoHo Hotel Toronto

Hotels
9.1 (1536 reviews)
318 Wellington Street West , Toronto , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Noise from traffic
Beds could be more comfortable
Limited amenities hours

Categories

Cleanliness
9.29
The hotel is reported to be clean and well maintained across multiple reviews.
Service
9.46
Staff were described as friendly, accommodating, and helpful in various reviews.
Location
9.6
Many reviews praised the excellent location near shopping, restaurants, and activities.
Room Quality
8.75
Rooms were generally well-received, though some described issues with comfort, particularly with beds.
Amenities
8.28
The amenities did not fully meet expectations for some guests, particularly regarding the gym and restaurant hours.
Value for Money
8.74
While some guests felt the amenities did not justify the cost, others saw it as a worthwhile experience.
Food and Beverage
9.29
Guests highlighted the quality of food in the restaurant and the presence of a good cafe on-site.
Overall Experience
9.36
Overall positive sentiments with feedback indicating many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:12

Property Description

Luxurious Accommodation
Indulge in sophistication and luxury at The SoHo Hotel in Toronto. Experience spacious rooms with heated bathroom floors for the ultimate comfort during your stay.

First-Class Amenities
Unwind at the hotel's top-notch fitness centre, featuring a lap pool and personal fitness coaches. Stay active and rejuvenated while enjoying exceptional service and facilities.

Prime Location
Located in the heart of Toronto city centre, The SoHo Hotel offers easy access to popular attractions like Rogers Centre, CN Tower, and the waterfront. Immerse yourself in the vibrant city life just steps away from the hotel.

Experience luxury, comfort, and convenience at The SoHo Hotel. Book your stay now for an unforgettable Toronto getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, for pre-paid and nonrefundable bookings, the credit card used at the time of the booking must be presented by the cardholder upon check in. Contact the hotel directly to obtain a 3rd party authorization form.

You'll be asked to pay the $9.90 Facility Fee (per room, per night) at the property. The facility fee includes:
Pool & hot tub access, Health club access, Fitness center access, Internet access, Newspaper, Phone calls and a bottled water.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1536 reviews
Cleanliness: 9.29
Service: 9.46
Location: 9.6
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
A
ANDREW couple gb
9
Perfect hotel for city break . Friendly staff
Pros:

Breakfast was good .
Room was very nice with lots of storage.
Large bathroom with heated floor.
Central location .
Hotel gave us a late check out and reception stored our bags until we left for the airport .

Cons:

Another luggage rack in bedroom.
China cups rather than paper &
Spoons .

2026-04-11 via Nuitee
R
Rodolfo couple ve
8
Excelente
Pros:

La ubicación

2026-04-11 via Nuitee
P
Philip couple gb
8
Great location and a comfortable room
Pros:

Good location and comfortable room

Cons:

Lobby is undergoing refurbishment which we don’t know, staff knowledge of local area was quite limited, some parts of the hotel feel a tad dated

2026-04-10 via Nuitee
R
Rob couple gb
10
Excellent hotel in a great part of town.
Pros:

The location for downtown is amazing. We were lucky to receive an upgrade and the room was amazing.

Cons:

Nothing to complain about.

2026-04-10 via Nuitee
R
Robert couple ie
5
Pros:

The location was great

Cons:

The room was well worn with carpet,walls and furniture looking very used. The foyer was user renovation which was ok but there was chewing gum in the lift. We were also charged a facilities charge which was not included in the booking.com price which was very misleading.

2026-04-07 via Nuitee
J
Joanne couple ca
8
It was wonderful!
Pros:

Great location, beautiful rooms very cozy! Friendly staff!

2026-04-07 via Nuitee
P
Porschia couple us
10
2026-04-06 via Nuitee
C
Chiara solo_traveller ca
6
loved the location, not so much the stay.
Pros:

Excellent location. You can get to any point downtown, near subway stations, food markets, stadium, and 10-15 minute drive from Billy Bishop airport.

Cons:

Didn’t quite feel like a 5-star experience. Staff was cold, not very attentive. Look and feel in the lobby was more like a condo building, not five star boutique hotel. Room was not the most comfortable. Lighting doesn’t dim, so it’s either too bright or too dark. Bathroom is nice and spacious. Wi-Fi was on and off while I was staying there so hard to get some work. Probably better spot for leisure vs business trip.

2026-04-05 via Nuitee
H
Herbert couple ca
9
2026-04-05 via Nuitee
S
Safa couple ca
10
Adorable
Pros:

Confortable

2026-04-03 via Nuitee
S
Satinder couple ca
10
Great hotel stay in Toronto
Pros:

Great hotel and the staff were very friendly and helpful during the entire stay. They did an outstanding job with the extra amenities which were purchased for the stay. The room was great and bathroom was amazing. Highly recommend to stay here.

Cons:

There was some construction in the main lobby which is not ideal.

2026-04-02 via Nuitee
K
Katherine solo_traveller ca
10
Very pleasant!
Pros:

Great location and staff.

Cons:

Nothing

2026-03-31 via Nuitee
S
Sosan couple ca
9
Spacious, cozy bed, and heated bathroom floors.
Pros:

I LOVED the heated bathroom floors and my husband LOVED the comfy king sized bed.

Cons:

There were at times during the night where we could hear the people in the hallway. The doors were not sound proof but luckily the bed is far from the door but you could still here it especially if you're a light sleeper.

2026-03-31 via Nuitee
P
Paolo couple ca
10
2026-03-30 via Nuitee
G
Gurbinder couple us
4
The location was great but wouldn’t stay here again.
Pros:

The location and the staff was great.

Cons:

Our hotel room’s A/C was broken and had to sleep with a fan and window open which made sleeping at night impossible.

2026-03-30 via Nuitee
S
Susan couple ca
10
Very enjoyable part of my work trip to Toronto.
Pros:

Close to my work. Clean and modern and comfortable.

Cons:

Need a bigger variety in the menu. I don’t like Italian. It’s too heavy.

2026-03-26 via Nuitee
K
Katherine couple ca
9
Lovely stay at a well appointed hotel
Pros:

The bath room was fantastic - heated floors were luxurious and the soaker tub really set the experience apart from other hotels! The size of the room was remarkable and a very thoughtfully stocked minibar.
We also had a lovely peek-a-boo view of the Skydome - a city plus!

Cons:

my few, minor dislikes were: I prefer for the bed to be facing the TV, I would have preferred not having to download an app for room service, and the pool was too cold to swim in - I usually love an early morning swim

2026-03-26 via Nuitee
M
Marc Anthony couple us
10
great, room was amazing!
Pros:

the room was great, especially the bathroom. they did amazing decorations for the room for bday! with baloons and cupcakes, it was a great surprise, thank you! location is great, restaurant downstairs amazing

2026-03-23 via Nuitee
C
CATHERINE MARY solo_traveller ug
8
It was fantastic
Pros:

The property should have a restaurant and give staff bed breakfast

Cons:

Not providing breakfast and not having a sauna

2026-03-22 via Nuitee
J
James couple us
9
Pros:

Very nice bathroom and special bedroom.

2026-03-22 via Nuitee