Conrad Bangkok Residences

Hotels
Hilton Worldwide
9.2 (72 reviews)
87/3 Wireless Road Phatum Wan, Bangkok, Bangkok, 10330 , Bangkok , TH

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good amenities and facilities
Cons:
Slight distance from MRT station
Limited food options at certain hours

Categories

Cleanliness
9.36
Room cleanliness was noted as being very good with thorough cleaning.
Service
9.83
Staff were frequently described as friendly and helpful.
Location
8.37
Location was described as slightly inconvenient due to distance from the nearest MRT station.
Room Quality
9.02
Rooms were noted as somewhat dated but comfortable and well-equipped.
Amenities
9.35
The hotel offers great amenities including a pool and gym.
Value for Money
9.31
Good value compared to other hotels in the area.
Food and Beverage
8.86
Food options are available but limited during certain hours.
Overall Experience
9.53
Overall a fantastic hotel experience, highly recommended for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 19:35

Property Description

Discover a luxurious escape at Conrad Bangkok Residences, nestled in the heart of vibrant Bangkok.

Indulgent Spa Experience
Pamper yourself in our serene spa, offering rejuvenating massages, body treatments, and refreshing facials to melt away your stress.

Culinary Delights
Savor exquisite Chinese cuisine at Liu, one of our four diverse restaurants, or opt for our 24-hour room service to enjoy gourmet meals from the comfort of your room.

Recreational Oasis
Enjoy outdoor tennis courts, a sparkling pool, and a hot tub to unwind after exploring the city. With comprehensive amenities, including a business center and valet parking, we ensure every need is catered to.

Create unforgettable memories and experience unparalleled comfort—book your stay at Conrad Bangkok Residences today!

Important information:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.2
Based on 72 reviews
Cleanliness: 9.36
Service: 9.83
Location: 8.37
Room Quality: 9.02
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.53
M
Makoto family_with_children
10
Pros:

おかげさまで本当に楽しい家族旅行を楽しめました。
レジデンスの方はホテルより客室は古そうですが、ホテルよりリーズナブルな価格で、しかしホテルと同じ共用施設(朝食会場、プール、ジムなど)を利用できるのでとてもよかったです。客室は少し古いとは言っても、無料のネスプレッソがあったり、掃除も行き届きとても快適に過ごせました。なによりもフレンドリーで丁寧なホテルスタッフが多く、とても楽しく過ごせました。ここには詳細に書きませんが、マニュアル外であろうことも、色々と臨機応変に親切に快く対応してくれました。
一点だけ難があるとすれば、ロケーションです。最寄りのMRTのプルンチット駅は徒歩だと微妙に遠く、ホテルが用意してくれてるシャトルバスを利用することになりますが、夜9時までの運行です。また、敷地内のショッピングモールの3階にフードコートがありますが、平日の日中の営業が中心で夜と週末は閉まっており、近場で済まそうとするとそのモールかホテル、あるいは近隣のレストランになりちょっと高くつくかも。
総合的に本当に良いホテルでしたので、次のバンコク旅行の際もまた泊まりたいです!

2025-08-25 via Nuitee
T
Toshiyuki partner
10
Pros:

Conrad Bangkok offers great facility including a wide range of fitness equipment, steam and dry sauna, a pool with a large jacuzzi, fine dining experience, and more. Their staff are always helpful, courteous, friendly, and respectful. The shuttle service from and to the hotel to the BTS station is also very helpful.

We keep coming back to this hotel every year because of what they can offer.

2025-08-17 via Nuitee
F
Fernell
10
Pros:

great experience

2025-07-27 via Nuitee
G
Gilles
10
Pros:

.

2025-07-19 via Nuitee
T
tingjunt Family
10
Best. Trip. Ever.
Pros:

The experience at Conrad Bangkok was truly phenomenal! The central location provided us with convenience, with wide accessibility to big malls and nice streets nearby. The service was also excellent, with friendly staff and delicious food both at the Cafe@2, and the Liu Chinese restaurant. The staff at the Cafe is very hardworking, warm and passionate, often remembering our preferences and providing us with the best experience possible. They were always ready to help, and were always caring about our well-being and experience. Special thanks to Amy, Vivian, Joy, Prem, Nid, Game and SimSim for always being ready at our service to assist us in anything we needed! Truly grateful for them and made us feel like it was home.

2025-06-16 via Tripadvisor
J
joannalQ1789BD Friends getaway
10
Very enjoyable
Pros:

We all really enjoyed our stay at the Conrad Bangkok! The service was amazing. Reception were very kind and helped us with everything from cash exchange to details on activities we could do. The rooms were very clean and spacious. The pool staff were very helpful and brought us over towels, water and fruit every time we went down. The breakfast was delicious with lots of options to choose from. The staff at breakfast and the Chinese and Japanese restaurants were all so nice, in particular Game, Vivian, Joy, Amy, Tum, Ama, and Nid. Would definitely recommend staying here.

2025-05-24 via Tripadvisor
C
Cruiser65807241970 Business
10
True customer care of staff
Pros:

In addition to my previous report i like to add that during the earthquake the hotel staff supported the guest on the street very well and did all in order to support the guests, they suuplyed water, sun protection and a lot more. The guests relation responsible, PRI KWAN, is as well in contact with the guests to make sure all are okay. I recommend the hotel due to the excellent service and care the staff is providing all the time.

2025-04-07 via Tripadvisor
N
Ninush10 Couples us
8
It’s different than Conrad this is resident Conrad same building but different elevator and room type.
Pros:

Service at this hotel is outstanding amazing. Everyone will greet you with an amazing welcome. The only reason didn’t earn my 5 stars is location of this hotel is not the best it’s more in the business area the tourist. I wish I knew this hotel is different than Conrad so this is resident hotel which is more for longer stay has fridge and living room. Not as clean and organized as Conrad tho and it has different elevator. But over all check in and service is top class and everyone super helpful

2025-03-16 via Tripadvisor
5
570stephaniea Family de
10
Great hotel in downtown Bangkok
Pros:

Friendly service, excellent breakfast with Asian/European/American options, clean and spacious rooms, the pool area is an oasis incl playground, tennis court, garden, shopping and eating facilities around the corner, free hotel shuttle to BTS station Chit

2025-02-20 via Tripadvisor
S
Stephanie family
10
Pros:

Friendly service, excellent breakfast, clean rooms, the pool area is an oasis, shopping and eating facilities around the corner

2025-02-20 via Nuitee
J
junyan
10
Pros:

非常好

2025-02-01 via Nuitee
D
dennis family
10
Pros:

Great staff qnd quiet! I had a room by elevators but there was minimal to no disturbances

2025-01-12 via Nuitee
3
397einark Friends getaway
8
Professional, clean and nice staff
Pros:

3 nights. Rooms are nice and clean but still a little dated. No choice if you are into modern and chick interior
Poolarea is nice but most parts doesnt have sun because of the tall buildings around
Gym is big and really good
Staff is smiling and serviceminded

2025-01-07 via Tripadvisor
S
Senait family_with_children
10
Pros:

As seen in profile

2025-01-04 via Nuitee
C
Centaur2021 Solo travel
4
Not up to Conrad standards! Don’t recommend it.
Pros:

I give it two stars because the rooms were very nice but the clientele/ guests coming in was very low class, more like a motel.
On Friday nite cigarette smoke filled the halls pouring out of someones room. I am allergic to smoke and its supposed to be a smoke free building. They rent long term and full of 20 yr olds partying or families with five children invading the whole floor. It was gross. Conrad doesn’t monitor the building or seem to care.
There are washing machines and dryers for guest use on each floor but eight percent of them are broken!

2024-10-21 via Tripadvisor
T
Toshiyuki partner
10
Pros:

Centrally located in the Bangkok downtown, the Conrad is well equipped with great amenities including a large swimming pool and hot tub, tennis courts, fitness room, and breakfast selections. But what separates the Conrad from other hotels in the area is the level of care and services provided by the staff. It was one of the best I have ever experienced since my stays at Ritz and Four Seasons.

2024-09-06 via Nuitee
B
Buddho24 Solo travel
6
Not great!
Pros:

On the positive side the rooms/apts are clean, comfortable and nice decor (at least my room was), nice bathroom and you can cook if you need to BUT my stay was ruined by the paper thin walls and doors slammed shut by rude guests, especially late at night when you are woken up several times. They should fix all doors to have hydraulic hinges to close slowly and quietly. Guests and housekeeping doing that all the time is disturbing. Lots of foreign families with kids running around. Had to move to another room after one night. They have washers and dryers on every floor for free but not all of them work, depends what floor your on, you may have to drag your clothes several floors up or down depending. They should fix them. The Residences are part but seperate of the Hotel. There are some long term guests who are staying there but because of the clientele it has a feeling of a lower end motel at times. Breakfast has plenty to offer, lovely food but the dining room is too small for the amount of guests trying to squeeze in. Very crowded. I would never come back.

2024-09-03 via Tripadvisor
R
Rika
10
Pros:

wonderful hotel,and all staff is so nice

2024-08-16 via Nuitee
D
dwk2844 Family cn
10
Exceptional Accommodations and Service
Pros:

Conrad Bangkok Residences provided an exceptional experience during my stay. The suite and overall amenities were absolutely perfect, creating an oasis-like environment in the heart of bustling Bangkok.

From the moment I stepped into the lobby, the staff went above and beyond to make me feel welcome. They promptly assisted with my luggage, opened doors, and greeted me with a refreshing welcome drink - small details that demonstrated their commitment to customer care.

What made my stay particularly special was the thoughtful welcome amenities prepared for my sister, who was recovering from cancer and feeling quite depressed. The team had arranged a delightful assortment, including a cute tuk-tuk chocolate, fresh fruits, and some little elephant.

The property's outdoor pool, hot tub, and kids club were all impressive, surrounded by lush greenery. The staff working in these areas were incredibly helpful as well. Additionally, the fitness center was the largest I have encountered at any hotel, which was a highlight for me.

Lastly, the breakfast buffet offered an excellent variety of Thai, Chinese, and Japanese cuisine, catering perfectly to the diverse tastes of my family.

2024-07-02 via Tripadvisor
V
vickysL9200LK Couples
10
Great welcome to Bangkok
Pros:

Such a lovely hotel and great value for money. All staff were very friendly and accommodating, it was such a lovely welcome. A big shout out to the breakfast staff (Game, Vivian, Joy, Nid, Yeam, Fai & Man) from day 1 they would remember the things my husband and I would have an ensure this was in place for the duration of our stay. Room had a lovely Thai vibe to it, very clean and tidy. Great location but whether you go in Bangkok a lot of time needs to be factored in for the mad traffic! The reception team were great at helping us book private taxis.

2024-03-26 via Tripadvisor