Hotel Nikko Niigata

Hotels
8.7 (2146 reviews)
Chuo-ku Bandajima5-1 , Niigata , jp
+81 25-240-1888

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Uncomfortable bed
Limited nearby dining options

Categories

Cleanliness
8.31
The hotel was noted as clean, but some reviews mention issues like old mattress and temperature control.
Service
9.08
Staff were generally described as friendly and helpful, going out of their way for guests.
Location
9.12
Multiple reviews highlighted the great location and views, indicating it is a major plus for the hotel.
Room Quality
8.57
Rooms were generally spacious and clean, though there were some mentions of uncomfortable beds.
Amenities
8.6
Some amenities were appreciated but the absence of a gym or onsen was noted.
Value for Money
8.56
Standard value for the hotel tier, though some consider the additional charges for extra guests excessive.
Food and Beverage
8.61
Breakfast variety received positive feedback, although there were isolated incidents of poor food temperature.
Overall Experience
8.78
Overall guest sentiment was positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:38

Property Description

Great Views and Elegant Rooms
Hotel Nikko Niigata offers stunning views of the Japan Sea and Northern Alps mountains from its guest rooms located on the 22-29th floors. Each room is elegantly designed with large windows to enjoy the picturesque views and ample natural light, creating a serene and luxurious atmosphere for guests to relax in.

Convenient Services and Amenities
Guests can enjoy the convenience of free Wi-Fi, dry cleaning, currency exchange services, and complimentary luggage storage during their stay at Niigata Nikko Hotel. These services aim to provide a seamless and comfortable experience for guests, ensuring their needs are met efficiently and promptly.

Delicious Dining Options
Indulge in a culinary experience at Serena, where you can savor Western meals in a bright setting with floor-to-ceiling windows. For those craving gourmet Chinese cuisine, Toh-lee offers a delectable menu to tantalize your taste buds. Whether for breakfast, lunch, or dinner, the hotel provides a variety of dining options to suit every palate.

To experience luxury, convenience, and delectable dining, book your stay at Hotel Nikko Niigata today.

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests who wish to use child cots need to contact the hotel in advance, as only a limited number of cots are available.

Pets are not allowed, except for guide dogs.

- Notice of hotel closure due to power outage -
The hotel will be conducting our annual electrical equipment inspection. The hotel will be closed due to a power outage on the following dates: 20th December, 2024, 11:00 AM to 21st December, 2024, 11:00 AM
Please note the following during this period.
Rooms will not be sold for stays on 20th December.
Breakfast restaurant "Selina" (6:30-9:30 AM) will be open as usual on 20th December.
We cannot extend your stay on 20th December, or store your luggage after check-out.
During the above closure period, you will be able to leave your car in the parking lot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Location

Guest Reviews

8.7
Based on 2146 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
R
Rick • couple • nl
9
2026-08-27 • via Nuitee
E
Elijah.K • solo_traveller • kr
8
Pros:

니가타 시내 전망을 언제든 볼 수 있음. 불만족 요소는 거의 없음.

Cons:

니가타역에서의 호텔 접근성이 아쉽지만 사도섬 방문시엔 반대로 최적의 입지 요건이라 생각됨. 편의점이 다소 거리가 있음

2026-08-26 • via Nuitee
T
Tetsuya • family_with_children • jp
10
2026-08-26 • via Nuitee
Y
Ying-han • couple • tw
10
2026-08-25 • via Nuitee
T
takaoka • couple • jp
9
大満足です！
Pros:

高層階からの眺めがとても良かった

Cons:

浴室・トイレ床のタイルの隙間などの黒ずみが少し気になった

2026-08-25 • via Nuitee
K
KAZUKO • family_with_children • jp
8
まあ　いいか
Pros:

夜景が綺麗でした。
朝食が美味しかったです。

Cons:

宿泊人数が5人でトリプルは少し窮屈でした。

2026-08-24 • via Nuitee
M
minako • solo_traveller • jp
10
Pros:

施設設備がよく、朝食も込み合うことなく、快適でした。

Cons:

特にないです。

2026-08-23 • via Nuitee
K
Kentaro • solo_traveller • jp
7
早朝の佐渡ヶ島行きのフェリーに乗るならぜひおすすめです。
Pros:

スタッフの皆さんのご対応はとても丁寧でした。

Cons:

開業から相当数の年月が経っているかと思いすが、アサインされたお部屋のカーペットがボロボロすぎて(歩いていてもデコボコする長い引っ掻き傷のような線が縦横無尽に走っている感じ)、笑ってしまうほどでした。そのほかの設備・備品は完璧でしたので、room changeをお願いするほどではありませんでしたし、スタッフのみなさんのご対応は素晴らしかっただけに、ちょっと残念でした。

2026-08-22 • via Nuitee
A
Annelies • family_with_children • be
9
Prima uitvalsbasis voor de haven
Pros:

De locatie was perfect (gemakkelijk te bereiken van Niigata station en de volgnde dag namen we de ferry in de haven).
Het ontbijtbuffet was zeer uitgbreid. We hebben genoten van het uitzicht van de hoekkamer.

2026-08-21 • via Nuitee
Y
Yoori • solo_traveller • kr
10
It was clean and reasonable price with great condition of the room
Pros:

It was clean and reasonable price with great condition of the room

Cons:

None

2026-08-21 • via Nuitee
H
hiromi • couple • jp
10
とっても🉐で満足👍
Pros:

オーシャンビューのお部屋で眺めが最高でした。室内は清潔でアメニティやドライヤーも最新の物で感動でした。

2026-08-21 • via Nuitee
勇二 • extended_group • jp
8
2026-08-20 • via Nuitee
H
Hikaru • family_with_children • jp
8
コスパがとても良かった。
Pros:

乳児が一緒に宿泊することを伝えたら、ベビーベッドが用意されていた。
また、前日の予約にも関わらず、高層階の部屋が用意されていた。

Cons:

素泊まりプランで予約して、食事が外に買いに行かないと行けなかったのが、大変だった。

2026-08-20 • via Nuitee
S
Samuel • family_with_children • fr
7
Pratique et génial
Pros:

Pratique et très chouette, toutes les chambres ont des vues incroyables. À 15’ du quartier vivants avec tous les restaurants et yzakaia !

Cons:

Franchement rien seulement l’endroit est dans une tour donc pour un hôtel chaleureux et familiale allez voir ailleurs.

2026-08-18 • via Nuitee
K
kyosuke • couple • jp
10
2026-08-18 • via Nuitee
A
Alexandra • solo_traveller • fr
9
Pros:

L'accueil et la proposition de changement de chambre plus adaptée au même tarif.
La taille très correcte de la chambre et surtout la vue.
Tout était propre et très soigné.
Literie confortable et oreiller à graines ultra confortable.
Le check-out a 11h.

Cons:

Rien à dire.

2026-08-18 • via Nuitee
S
Sophie • extended_group • fr
9
2026-08-18 • via Nuitee
F
Felix • solo_traveller • de
8
2026-08-17 • via Nuitee
A
Ahnkie • couple • kr
6
2026-08-17 • via Nuitee
J
junichi • family_with_children • jp
8
Pros:

朝食がおいしかった

2026-08-16 • via Nuitee