Hotel Nikko Niigata

Hotels
8.7 (1943 reviews)
Chuo-ku Bandajima5-1 , Niigata , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Uncomfortable bed
Limited nearby dining options

Categories

Cleanliness
8.31
The hotel was noted as clean, but some reviews mention issues like old mattress and temperature control.
Service
9.08
Staff were generally described as friendly and helpful, going out of their way for guests.
Location
9.12
Multiple reviews highlighted the great location and views, indicating it is a major plus for the hotel.
Room Quality
8.57
Rooms were generally spacious and clean, though there were some mentions of uncomfortable beds.
Amenities
8.6
Some amenities were appreciated but the absence of a gym or onsen was noted.
Value for Money
8.56
Standard value for the hotel tier, though some consider the additional charges for extra guests excessive.
Food and Beverage
8.61
Breakfast variety received positive feedback, although there were isolated incidents of poor food temperature.
Overall Experience
8.78
Overall guest sentiment was positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:38

Property Description

Great Views and Elegant Rooms
Hotel Nikko Niigata offers stunning views of the Japan Sea and Northern Alps mountains from its guest rooms located on the 22-29th floors. Each room is elegantly designed with large windows to enjoy the picturesque views and ample natural light, creating a serene and luxurious atmosphere for guests to relax in.

Convenient Services and Amenities
Guests can enjoy the convenience of free Wi-Fi, dry cleaning, currency exchange services, and complimentary luggage storage during their stay at Niigata Nikko Hotel. These services aim to provide a seamless and comfortable experience for guests, ensuring their needs are met efficiently and promptly.

Delicious Dining Options
Indulge in a culinary experience at Serena, where you can savor Western meals in a bright setting with floor-to-ceiling windows. For those craving gourmet Chinese cuisine, Toh-lee offers a delectable menu to tantalize your taste buds. Whether for breakfast, lunch, or dinner, the hotel provides a variety of dining options to suit every palate.

To experience luxury, convenience, and delectable dining, book your stay at Hotel Nikko Niigata today.

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests who wish to use child cots need to contact the hotel in advance, as only a limited number of cots are available.

Pets are not allowed, except for guide dogs.

- Notice of hotel closure due to power outage -
The hotel will be conducting our annual electrical equipment inspection. The hotel will be closed due to a power outage on the following dates: 20th December, 2024, 11:00 AM to 21st December, 2024, 11:00 AM
Please note the following during this period.
Rooms will not be sold for stays on 20th December.
Breakfast restaurant "Selina" (6:30-9:30 AM) will be open as usual on 20th December.
We cannot extend your stay on 20th December, or store your luggage after check-out.
During the above closure period, you will be able to leave your car in the parking lot.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.7
Based on 1943 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
M
Motoi • solo_traveller • us
8
悪くない
Pros:

トキメッセに繋がっており、便利。朝食が良かった。

Cons:

駅から遠い。コンビニ開店時間が短い

2026-03-21 • via Nuitee
ＫＡＭＩＧＯＲＩ • solo_traveller • jp
10
2026-03-18 • via Nuitee
K
kaito • couple • jp
10
2026-03-17 • via Nuitee
K
KYOKO • extended_group • jp
7
過ごしやすかった
2026-03-16 • via Nuitee
丹治 • couple • jp
10
2026-03-15 • via Nuitee
U
u • family_with_children • tw
10
2026-03-15 • via Nuitee
P
Pongsak • extended_group • th
8
2026-03-10 • via Nuitee
Y
Yuki • couple • jp
8
ゆっくりリラックスできました。
Pros:

チェックインの時に応対してくれたスタッフの方（男性、眼鏡着用）がとても親切でした。

Cons:

特に無し。

2026-03-09 • via Nuitee
阿部 • family_with_children • jp
10
Pros:

新潟市内の夜景

Cons:

朝食のバイキングよくなかった

2026-03-07 • via Nuitee
安達 • family_with_children • jp
10
2026-03-05 • via Nuitee
しみず • family_with_children • jp
10
2026-03-04 • via Nuitee
V
VancinTakayama • family_with_children • br
9
Ótima opção em Niigata
Pros:

Excelente opção de Hotel

Cons:

Fica um pouco longe da estação

2026-03-04 • via Nuitee
Y
Young Bae • solo_traveller • kr
10
만족스러운 호텔
Pros:

토키멧세와의 연결이 되어 있어 행사 참석에 있어서 매우 좋음 위치였으며. 호텔 길 건너에서 역으로 연결되는 노선버스가 있어서ㅠ이동에도 문제가 없었다

Cons:

편의점의 운영시간이 조금 더 길었다면 좋았을것 같다

2026-03-04 • via Nuitee
W
Walt • solo_traveller • us
10
Nice stay with modern hotel and amazing views
Pros:

Ultra modern hotel with comfortable room and bed with all the amenities including pajamas

Cons:

No early check-in exception

2026-03-03 • via Nuitee
優太 • solo_traveller • jp
10
2026-03-01 • via Nuitee
修一 • solo_traveller • jp
9
2026-02-28 • via Nuitee
D
David • solo_traveller • gb
9
Really enjoyed our stay here.
Pros:

The views from our bedroom and the observation floor were breathtaking

2026-02-27 • via Nuitee
R
REIKO • family_with_children • jp
10
2026-02-26 • via Nuitee
車星雨 • family_with_children • jp
10
2026-02-25 • via Nuitee
C
Chuk Nam • family_with_children • hk
9
Pros:

早餐有驚喜！

Cons:

位置比較差！

2026-02-25 • via Nuitee