Hotel Nikko Niigata

Hotels
8.7 (2146 reviews)
Chuo-ku Bandajima5-1 , Niigata , JP
+81 25-240-1888

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Uncomfortable bed
Limited nearby dining options

Categories

Cleanliness
8.31
The hotel was noted as clean, but some reviews mention issues like old mattress and temperature control.
Service
9.08
Staff were generally described as friendly and helpful, going out of their way for guests.
Location
9.12
Multiple reviews highlighted the great location and views, indicating it is a major plus for the hotel.
Room Quality
8.57
Rooms were generally spacious and clean, though there were some mentions of uncomfortable beds.
Amenities
8.6
Some amenities were appreciated but the absence of a gym or onsen was noted.
Value for Money
8.56
Standard value for the hotel tier, though some consider the additional charges for extra guests excessive.
Food and Beverage
8.61
Breakfast variety received positive feedback, although there were isolated incidents of poor food temperature.
Overall Experience
8.78
Overall guest sentiment was positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:38

Property Description

Great Views and Elegant Rooms
Hotel Nikko Niigata offers stunning views of the Japan Sea and Northern Alps mountains from its guest rooms located on the 22-29th floors. Each room is elegantly designed with large windows to enjoy the picturesque views and ample natural light, creating a serene and luxurious atmosphere for guests to relax in.

Convenient Services and Amenities
Guests can enjoy the convenience of free Wi-Fi, dry cleaning, currency exchange services, and complimentary luggage storage during their stay at Niigata Nikko Hotel. These services aim to provide a seamless and comfortable experience for guests, ensuring their needs are met efficiently and promptly.

Delicious Dining Options
Indulge in a culinary experience at Serena, where you can savor Western meals in a bright setting with floor-to-ceiling windows. For those craving gourmet Chinese cuisine, Toh-lee offers a delectable menu to tantalize your taste buds. Whether for breakfast, lunch, or dinner, the hotel provides a variety of dining options to suit every palate.

To experience luxury, convenience, and delectable dining, book your stay at Hotel Nikko Niigata today.

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests who wish to use child cots need to contact the hotel in advance, as only a limited number of cots are available.

Pets are not allowed, except for guide dogs.

- Notice of hotel closure due to power outage -
The hotel will be conducting our annual electrical equipment inspection. The hotel will be closed due to a power outage on the following dates: 20th December, 2024, 11:00 AM to 21st December, 2024, 11:00 AM
Please note the following during this period.
Rooms will not be sold for stays on 20th December.
Breakfast restaurant "Selina" (6:30-9:30 AM) will be open as usual on 20th December.
We cannot extend your stay on 20th December, or store your luggage after check-out.
During the above closure period, you will be able to leave your car in the parking lot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Location

Guest Reviews

8.7
Based on 2146 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
C
Chui Lee • family_with_children • sg
8
great view over the harbor and sea
Pros:

view over harbor, beautiful sunset, friendly staff, easy parking

Cons:

need to drive to stay here, bed a bit too springy

2026-10-23 • via Nuitee
P
peter • couple • ch
9
2026-10-22 • via Nuitee
L
Laurence • family_with_children • jp
10
Pros:

Location, views, restaurant menu and service. Loved every single thing about this hotel! Highly recommended!

2026-10-22 • via Nuitee
M
Masaki • solo_traveller • jp
10
2026-10-22 • via Nuitee
ヨウイチ • couple • jp
7
2026-10-20 • via Nuitee
F
Friederike • solo_traveller • de
10
Pros:

Alles!

2026-10-20 • via Nuitee
M
Mizuho • family_with_children • jp
7
2026-10-19 • via Nuitee
F
Friederike • solo_traveller • de
10
Pros:

Es war perfekt!

2026-10-19 • via Nuitee
I
Iakov • couple • jp
10
2026-10-19 • via Nuitee
W
WOOJIN • extended_group • kr
10
환상적인 위치
2026-10-19 • via Nuitee
T
toyota • couple • jp
10
大変良い。ありがとうございました。
Pros:

景色がすごく良かったです。
開放感があって、リラックスできました。
朝食もおいしかったです。

Cons:

エレベーターの待ち時間が長く感じました。

2026-10-19 • via Nuitee
T
TOMOHIKO • couple • jp
10
2026-10-18 • via Nuitee
E
evren • couple • tr
9
2026-10-16 • via Nuitee
S
Satomi • couple • jp
8
初めての新潟を感じた。
Pros:

展望室から見える新潟市内全景

Cons:

入り口を間違えた。歩いて外に行きにくい

2026-10-14 • via Nuitee
H
hajime • couple • jp
9
最高でした。
Pros:

抜群のロケーション

Cons:

特になし

2026-10-12 • via Nuitee
学 • solo_traveller • jp
9
ロケーションは快晴時は最高の新潟のホテルてす！
Pros:

いろいろなホテルを、堪能してるけど毎年、接客対応、案内もスムーズした。

Cons:

まぁ、金額だからあれだけど、ベッドの厚みだけ不満かな、しゃーなし。

2026-10-12 • via Nuitee
P
Pathamapan • family_with_children • th
9
2026-10-11 • via Nuitee
P
Pathamapan • solo_traveller • th
10
2026-10-11 • via Nuitee
あさひる • solo_traveller • jp
9
清潔で必要なものは揃っている
Pros:

港に傘要らずで歩ける、また、美味しい外食や市場にも近い

Cons:

受付が三階にあり、一階エントランスが普通のビルみたいで、殺風景

2026-10-10 • via Nuitee
M
Michiyo • solo_traveller • jp
8
Pros:

景色が良く特に夜景は最高でした。スタッフさんも皆さんとても親切でした。

Cons:

トイレとお風呂が一緒で困った

2026-10-07 • via Nuitee