Quest On The Terrace Serviced Apartments

Hotels
Quest Apartment Hotels
7.3 (1328 reviews)
120 The Terrace , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Helpful customer desk
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed cleanliness reviews
Some maintenance issues in rooms

Categories

Cleanliness
7
Mixed reviews on cleanliness, with some guests praising the cleanliness while others mentioned lack of cleanliness.
Service
7.9
Service was generally appreciated by guests, but some complaints about wait times were mentioned.
Location
8.4
High rating for location due to close proximity to landmarks and public transport.
Room Quality
7.2
Rooms were generally comfortable and spacious, with some minor maintenance issues reported by guests.
Amenities
6.6
Mixed feedback on amenities, with some guests appreciating gym and pool while others mentioned the lack of spa services.
Value for Money
6.5
Mixed reviews on value for money, with some guests feeling the price was high for services offered.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, but some guests suggested more variety.
Overall Experience
7.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 01:30

Property Description

Central Location
Modern Apartments with Free WiFi
Off-site Fitness Centre and Lap Pool
To experience the best of Wellington, stay at Quest on the Terrace. Enjoy modern apartments with free WiFi, access to a fitness centre, and a lap pool. With a central location near attractions like the Wellington Cable Car and Te Papa Museum, your stay will be convenient and comfortable. Don't miss out on the valet dry cleaning service and dining options at local restaurants. Book your stay at Quest on the Terrace now.

Important information:

Please note that reception hours are as follows:
Monday to Fridays: 07:00-19:00
Saturday and Sunday: 09:00-16:00
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Please note that there is a surcharge of 2% for Visa and Mastercard's and 3% for Diners and American Express cards.

Please note that car parking is limited and subject to availability. It is essential to reserve a space in advance by contacting the property using the contact details found on the booking confirmation.

Please note this property is not wheelchair accessible.

Kindly note: The gym facilities are located just outside the property, approximately a 3-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1328 reviews
Cleanliness: 7
Service: 7.9
Location: 8.4
Room Quality: 7.2
Amenities: 6.6
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 7.5
H
Hinurewa couple nz
9
2026-06-25 via Nuitee
P
Paul couple nz
8
2026-06-24 via Nuitee
R
ROSE solo_traveller nz
7
Great location
Pros:

Location

Cons:

Quite lit up when all the lights were out. Did not like the step nor the toilet being right by the kitchen

2026-06-22 via Nuitee
A
Abdulina couple nz
10
2026-06-22 via Nuitee
M
murray solo_traveller nz
10
Pros:

Good location

2026-06-21 via Nuitee
T
Tuhi extended_group nz
7
2026-06-21 via Nuitee
S
Sandra couple nz
8
2026-06-21 via Nuitee
C
Clinton solo_traveller nz
10
Pros:

I liked everything. Excellent service, brilliant place to stay.

2026-06-21 via Nuitee
E
Erin couple gb
5
Average
Pros:

Cheap enough

Cons:

Cleanliness wasn’t the best, weird smell in the room

2026-06-20 via Nuitee
C
Charlene couple nz
6
Good price and location
Pros:

Room is small but very nice and clean, staff were always available and very helpful.

Cons:

Outside of the room, the hall, elevators etc are not well maintained. Parking is appalling, best to look at it before paying.

2026-06-18 via Nuitee
N
Nicky family_with_children nz
7
Great Location and good sized rooms
Pros:

Excellent location it easy to get to Lambton Quay, the waterfront, Courtney Place etc. The size of the bedrooms and unit was very good. Goor rate for onsite parking.

Cons:

The bathroom configuration was not good. The toilet and shower were too close to walls and made it hard to use. I kept knocking the toilet roll off when I was in the loo.

2026-06-08 via Nuitee
H
Heather couple nz
6
2026-05-16 via Nuitee
B
Bridget solo_traveller nz
7
Comfortable affordable and great location
Pros:

Great location and value for money

Cons:

Could do with a refresh - paint etc

2026-05-13 via Nuitee
D
Donna solo_traveller nz
10
2026-05-08 via Nuitee
C
CIARN couple nz
10
Still appreciative.
Cons:

Parking fully booked, said we had free parking out the front for the night then ended up with a ticket!

2026-05-08 via Nuitee
H
Hoang couple nz
7
2026-05-08 via Nuitee
T
Tracy solo_traveller nz
9
Pros:

Great central location. Super clean. Amazing value for money

2026-05-05 via Nuitee
B
Boyle solo_traveller nz
10
2026-05-04 via Nuitee
S
Shanelle solo_traveller nz
2
Pros:

10/15mins walk to Courtney place. Restaurants, café and dairy in walking distance

Cons:

The parking setup is ridiculous and very small. Also you need to take accountability if any damage was to happen to my vehicle as I've paid to park it in your establishment.

The night duty manager needs to be more attentive to guests

2026-05-04 via Nuitee
Y
Yvonne couple us
5
Pros:

The short cut through other hotel car park to led to the main shopping area

Cons:

Kitchen equipment, eg dishwasher was very old and needed replacing

2026-05-03 via Nuitee