Quest On The Terrace Serviced Apartments

Hotels
•
Quest Apartment Hotels
7.3 (1238 reviews)
120 The Terrace , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Helpful customer desk
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed cleanliness reviews
Some maintenance issues in rooms

Categories

Cleanliness
7
Mixed reviews on cleanliness, with some guests praising the cleanliness while others mentioned lack of cleanliness.
Service
7.9
Service was generally appreciated by guests, but some complaints about wait times were mentioned.
Location
8.4
High rating for location due to close proximity to landmarks and public transport.
Room Quality
7.2
Rooms were generally comfortable and spacious, with some minor maintenance issues reported by guests.
Amenities
6.6
Mixed feedback on amenities, with some guests appreciating gym and pool while others mentioned the lack of spa services.
Value for Money
6.5
Mixed reviews on value for money, with some guests feeling the price was high for services offered.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, but some guests suggested more variety.
Overall Experience
7.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 01:30

Property Description

Central Location
Modern Apartments with Free WiFi
Off-site Fitness Centre and Lap Pool
To experience the best of Wellington, stay at Quest on the Terrace. Enjoy modern apartments with free WiFi, access to a fitness centre, and a lap pool. With a central location near attractions like the Wellington Cable Car and Te Papa Museum, your stay will be convenient and comfortable. Don't miss out on the valet dry cleaning service and dining options at local restaurants. Book your stay at Quest on the Terrace now.

Important information:

Please note that reception hours are as follows:
Monday to Fridays: 07:00-19:00
Saturday and Sunday: 09:00-16:00
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Please note that there is a surcharge of 2% for Visa and Mastercard's and 3% for Diners and American Express cards.

Please note that car parking is limited and subject to availability. It is essential to reserve a space in advance by contacting the property using the contact details found on the booking confirmation.

Please note this property is not wheelchair accessible.

Kindly note: The pool facilities are located just outside the property, approximately a 3-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1238 reviews
Cleanliness: 7
Service: 7.9
Location: 8.4
Room Quality: 7.2
Amenities: 6.6
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 7.5
D
Dave • solo_traveller • nz
8
2026-02-11 • via Nuitee
G
Gary • couple • au
8
2026-02-10 • via Nuitee
M
mike • couple • nz
7
2026-02-10 • via Nuitee
S
Samuel • couple • au
7
2026-02-10 • via Nuitee
D
David • couple • nz
10
Location is great, staff friendly, very comfy and clean. Great value.
Pros:

Great location. Really good value for money. Comfy, clean and just right for us.

Cons:

All good

2026-02-08 • via Nuitee
J
Jeff • extended_group • nz
10
2026-02-08 • via Nuitee
G
GAVIN • couple • nz
7
Pros:

Location and price were awesome

Cons:

A bit noisy

2026-02-08 • via Nuitee
P
Piers • couple • nz
7
2026-02-08 • via Nuitee
N
Natalie • couple • au
10
Pros:

Early check in, comfortable bed and pillows. Spacious room.

Cons:

Tv remote didnt work properly

2026-01-26 • via Nuitee
O
Oren • couple • nz
5
I won’t be coming back there
Cons:

The information is not as advertised. There was issue with the parking, the pool was closed for the entire duration of my stay

2026-01-22 • via Nuitee
M
Mantey • extended_group • nz
7
2026-01-21 • via Nuitee
A
Alex Feng • solo_traveller • au
9
2026-01-20 • via Nuitee
T
Tze Liang (Marcus) • solo_traveller • nz
7
2026-01-20 • via Nuitee
B
Blake • couple • nz
8
Enjoyable
Pros:

One of the beds was broken and the staff were exceptional, they moved us to a nicer room and gave us a free meal at the nearby cafe, very satisfied with my stay!

Cons:

The wifi was pretty slow

2026-01-20 • via Nuitee
A
Aishwarya • family_with_children • nz
6
2026-01-20 • via Nuitee
C
Callum • family_with_children • nz
7
Loved staying in this cosy home-like apartment, a great inner-city stay.
Pros:

Good size apartment (not cramped). Liked being on 13th floor. Carpet. View of Tinakori Road and motorway. Armchair as well as couch. Lounge getting afternoon sun. Loved having the washer/dryer (didn't need to use it but it was great to have the option to tumble dry laundry as well as wash)

Cons:

Hot water ran out after one shower. Creaky bedroom doors, a kitchen cupboard door seemed a bit unhinged, car park was very difficult to manuevre into, fridge door didn't shut unless you really pushed it hard, toilet flush buttons got stuck every time which resulted in a constant trickling sound. I did let reception know about these things and was told they would be raised with management, so no worries, won't write a bad review anywhere!

2026-01-19 • via Nuitee
S
Selina • solo_traveller • nz
10
2026-01-19 • via Nuitee
M
Michele • couple • nz
8
Great location in the CBD, well priced for facilities, close to the gardens to walk and run in.
Pros:

The location was central and safe. There were plenty of good affordable food outlets close by. The location had easy access to the motorway. There are student hostels and apartments in the area, so lots of people out and about. Access to the CBD, supermarkets and a dairy was very easy. Staff were friendly and helpful.

Cons:

The carpark was very tight and hard to negotiate.

2026-01-19 • via Nuitee
J
Joe • couple • nz
5
Was ok,couldve been better.couldve been worse.
Pros:

Shower was good.Was clean.Bed was comfy.

Cons:

Parking was terrible.
No spare bed.

2026-01-19 • via Nuitee
K
Kaye • couple • nz
3
2026-01-19 • via Nuitee