Quest On The Terrace Serviced Apartments

Hotels
•
Quest Apartment Hotels
7.3 (1339 reviews)
120 The Terrace , Wellington , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Helpful customer desk
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed cleanliness reviews
Some maintenance issues in rooms

Categories

Cleanliness
7
Mixed reviews on cleanliness, with some guests praising the cleanliness while others mentioned lack of cleanliness.
Service
7.9
Service was generally appreciated by guests, but some complaints about wait times were mentioned.
Location
8.4
High rating for location due to close proximity to landmarks and public transport.
Room Quality
7.2
Rooms were generally comfortable and spacious, with some minor maintenance issues reported by guests.
Amenities
6.6
Mixed feedback on amenities, with some guests appreciating gym and pool while others mentioned the lack of spa services.
Value for Money
6.5
Mixed reviews on value for money, with some guests feeling the price was high for services offered.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, but some guests suggested more variety.
Overall Experience
7.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 01:30

Property Description

Central Location
Modern Apartments with Free WiFi
Off-site Fitness Centre and Lap Pool
To experience the best of Wellington, stay at Quest on the Terrace. Enjoy modern apartments with free WiFi, access to a fitness centre, and a lap pool. With a central location near attractions like the Wellington Cable Car and Te Papa Museum, your stay will be convenient and comfortable. Don't miss out on the valet dry cleaning service and dining options at local restaurants. Book your stay at Quest on the Terrace now.

Important information:

Please note that reception hours are as follows:
Monday to Fridays: 07:00-19:00
Saturday and Sunday: 09:00-16:00
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

Please note that there is a surcharge of 2% for Visa and Mastercard's and 3% for Diners and American Express cards.

Please note that car parking is limited and subject to availability. It is essential to reserve a space in advance by contacting the property using the contact details found on the booking confirmation.

Please note this property is not wheelchair accessible.

Kindly note: The gym facilities are located just outside the property, approximately a 3-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1339 reviews
Cleanliness: 7
Service: 7.9
Location: 8.4
Room Quality: 7.2
Amenities: 6.6
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 7.5
M
Mckenzie • solo_traveller • nz
6
2026-07-18 • via Nuitee
K
Karen • solo_traveller • nz
10
Pros:

Excellent customer service

Cons:

I got the room in front of the elevator so it was a bit noisey

2026-07-18 • via Nuitee
N
NICHOLAS • solo_traveller • au
4
Given I was there for work, it was very disappointing
Pros:

Price was good as was the location.

Cons:

Internet was almost unusable, heater did not work in room

2026-07-16 • via Nuitee
L
Louise • solo_traveller • nz
6
Pros:

Staff were really lovely and accomodating

Cons:

The room was claustrophobic, very loud at night with thumping music and light streamed through the main bedroom, not enough room. To get in and out the bed neither.
The apartment was not particularly clean

2026-07-15 • via Nuitee
K
Kelly • solo_traveller • nz
5
Super lovely staff. Good location.
Pros:

Super comfy bed and the most lovely woman on reception

Cons:

My bathroom smelt like urine.

2026-07-15 • via Nuitee
R
Ross • solo_traveller • nz
9
Lots of walking and hills.
Pros:

Cosy, intimate rooms. Perfectly suitable for me.

2026-07-15 • via Nuitee
G
Guerin • family_with_children • nz
8
Pros:

Location was great,staff lovely

2026-07-13 • via Nuitee
I
Ian • solo_traveller • nz
8
2026-07-12 • via Nuitee
T
Tiaki • solo_traveller • nz
10
Great stay. This is my second time here.
Pros:

Location, Full kitchen with most necessary kitchen utensils. Staff were welcoming and friendly at check in.

Cons:

This is not a dislike, instead maintenance/spruce up - Bathroom could do with a touch of paint as it is starting to peel in the shower part.

2026-07-10 • via Nuitee
P
Peter • solo_traveller • nz
9
Pros:

Location and facilities

Cons:

Heater wasn't working

2026-07-07 • via Nuitee
E
Elizabeth • couple • nz
9
short stay only
Pros:

For an overnight stay this was excellent value for money and the king bed was comfy. The room was very clean as well. Have stayed before and is a cheap and cheerful option and always very clean.

Cons:

NA

2026-07-06 • via Nuitee
S
Sky • solo_traveller • nz
7
I stayed three nights after staying at 2 other hotels in Wellington CBD. I liked the location but building needs serious
Pros:

Really good location! Close walk to use the offsite gym although the pools were closed and have been closed most of the year. I also found a nearby spa a short walk away which was lovely. Not a long walk to Woolworths etc! Lovely staff!!

Cons:

As stated by multiple reviews, the complex itself is very tired looking and was quite cold to walk around and also when I first arrived my room was freezing. A nice touch would have been to have the heating on for guests arrival. It’s not the usual Quest standards but good value for $. It’s quite noisy, could hear the rubbish trucks collecting the rubbish in the city at 5am. Very dirty windows and couldn’t see out of them.

2026-07-04 • via Nuitee
G
Glenn • solo_traveller • nz
9
2026-07-04 • via Nuitee
D
Damian • solo_traveller • nz
10
2026-07-03 • via Nuitee
A
Ariful • family_with_children • nz
7
2026-07-02 • via Nuitee
E
Elisa • solo_traveller • nz
10
Excellent
Pros:

Room, location, cleanliness

2026-07-02 • via Nuitee
S
sue • couple • au
9
2026-06-30 • via Nuitee
C
Carol • solo_traveller • nz
7
Great location - good value
Pros:

Family stay - location handy to everything. Unit on the smaller side, but design functional.

Cons:

Unit a little tired, could do with repaint. Bathroom quite snug (you can stand in the middle and touch the shower, toilet, w/machine & vanity without moving). Oven needs a cooking tray.

2026-06-30 • via Nuitee
R
Robin • couple • nz
7
2026-06-28 • via Nuitee
H
Hinurewa • couple • nz
9
2026-06-25 • via Nuitee