OYO Hotel San Antonio Lackland Air Force Base West

Hotels
OYO Rooms
4.9 (308 reviews)
100 Valley Hi Drive , San Antonio , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Luggage storage
Safety deposit box
Fence around pool
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Location next to Airforce base
Friendly staff
Affordable price
Cons:
Lack of cleanliness
Unavailability of advertised amenities
Poor room quality

Categories

Cleanliness
2.18
Cleaning and hygiene issues were consistently noted across reviews.
Service
7.15
Some positive mentions about staff friendliness, but also complaints about unhelpful service and issues with cleanliness.
Location
8.19
Location received praise for being convenient, especially for nearby attractions.
Room Quality
3.14
Several comments indicated poor room conditions and maintenance issues.
Amenities
4.17
Amenities advertised were not available, leading to disappointment.
Value for Money
5.13
Price point considered fair, but many felt they did not get what they paid for.
Food and Beverage
4.18
Breakfast was supposed to be included but was not available, leading to dissatisfaction.
Overall Experience
5.05
Overall stay was disappointing with many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:56

Property Description

Convenient Location near Lackland Air Force Base
Situated just off Highway 410, OYO Hotel San Antonio Lackland Air Force Base West is a mere stone's throw away from the main entrance to Lackland Air Force Base, making it an ideal choice for visitors with business at the base.

Comfortable Rooms with Essential Amenities
Each room at OYO Hotel San Antonio Lackland Air Force Base West is equipped with a refrigerator, microwave, coffee maker, hairdryer, and complimentary bathroom amenities, ensuring a cozy and convenient stay for guests.

Relaxing Outdoor Pool and Hot Tub
Guests can unwind and enjoy the Texas sun at the outdoor pool and hot tub. After a day of exploring nearby attractions like The Alamo or shopping at Westlakes Shopping Mall, a refreshing dip in the pool is the perfect way to end the day.

Book your stay at OYO Hotel San Antonio Lackland Air Force Base West now to experience comfort and convenience during your visit to San Antonio!

Important information:

Please note that pets will incur an additional charge of 25USD per day, per pet.

The guest has to pay $50 deposit for security in cash at Hotel.

Early check-in fee: USD 25 (subject to availability)
Late check-out fee: USD 25 (subject to availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

4.9
Based on 308 reviews
Cleanliness: 2.18
Service: 7.15
Location: 8.19
Room Quality: 3.14
Amenities: 4.17
Value for Money: 5.13
Food and Beverage: 4.18
Overall Experience: 5.05
C
Clemente family_with_children us
2
Do a little more looking around first, don’t let it be your first choice
Pros:

Price

Cons:

No pool! Should not advertise if pool is not in working condition and it seems it’s been broke down for a long time!!
Housekeeping ladies knocking on your door at 9am knowing well check out time is at 11am!

2026-01-19 via Nuitee
I
Ibrahim family_with_children us
3
Mixed bag: ask for rooms with two beda and a carpet.
2026-01-19 via Nuitee
N
Noe solo_traveller us
1
This was the worst hotel ever
Pros:

Nothing

Cons:

The roof fell on us

2026-01-05 via Nuitee
D
Derrick solo_traveller us
1
Very bad experience
Pros:

Nothing

Cons:

Everything… very dirty with cockroaches everywhere

2025-12-20 via Nuitee
N
Nichols_garcia family_with_children us
6
2025-12-19 via Nuitee
A
Andre family_with_children us
6
2025-12-14 via Nuitee
E
Elsie family_with_children us
2
The guy at the desk was cool.
Pros:

Cheap

Cons:

Cheap

2025-12-07 via Nuitee
S
Spachek family_with_children us
10
Pros:

Very convenient for getting food nearby and safe location well clean room

Cons:

Nothing

2025-12-07 via Nuitee
A
Armida family_with_children us
4
Pros:

Location next to Airforce base

Cons:

No hot water

2025-12-06 via Nuitee
H
Harvetta solo_traveller us
1
Want my refund , I didn't stay
Pros:

I checked in and checked out 5 minutes later , mildewed, stank and mold

Cons:

Nothing

2025-11-25 via Nuitee
V
Victor family_with_children gt
9
Pros:

La atención del personal, la buena ubicación comercios cerca.
Relación calidad precio bien

2025-11-18 via Nuitee
E
Ezgi couple us
1
It was a very bad experience
Pros:

I didn’t like anything

Cons:

Cleaning and hygiene were very bad

2025-11-16 via Nuitee
M
Mohammed solo_traveller om
7
2025-10-27 via Nuitee
L
Leta family_with_children
4
Pros:

The room has cochroach fecesvall over the bathroom. The bathroom cei8ling is falling in. Looks like they r trying to fix stuff.....not ok, thou. The hottub had nasty green mildew water rightnext to the pool. The pool was ok, but not really clean. The whole motel is dirty and falling apart.

2025-10-09 via Nuitee
J
Joey
6
Pros:

Had to wait about 20 minutes at check-in for someone to unlock the front door, even during normal hours. The staff was kind once they arrived, but the property itself was disappointing. Photos online are misleading—it’s in poor condition and needs serious maintenance. My room was “clean” but very worn down: holes in the ceiling, cracked floors and walls, a hissing toilet from a slow leak, and even a small roach on the nightstand.

That said, the bed was comfortable, the AC worked great, and the location can’t be beat—less than 100 yards from the Air Force Base gate. It’s fine for a solo traveler on a budget, but I definitely wouldn’t bring family here.

2025-10-06 via Nuitee
J
Jessica Mariana family_with_children mx
6
2025-09-19 via Nuitee
H
Hector Duarte Jr solo_traveller us
8
2025-09-16 via Nuitee
F
Fearless37359123512 Family
2
Run Away
Pros:

If I could give this place zero stars I would. I booked 2 rooms July 12, because it was close to Seaworld and it was supposed to have a pool and free breakfast. I pulled up and immediately thought I was in the wrong place as it looked nothing like the pics. The property was run down and I could see that the pool was not in service and the free breakfast was not available due to "covid". I went inside to ask to make sure and it was dirty and smelly inside. I told the clerk that I booked expressly for the pool and the breakfast because I had my grandkids with me. The clerk told me that neither were not available and I could just cancel and get my money back. I did just that, got a room at the Best Western Plus and Oyo refused to refund me my money even though they knew I did not stay. Run don't walk away from this place.

2025-08-25 via Tripadvisor
N
Nayibis couple us
5
2025-08-24 via Nuitee
C
Christina family
8
Pros:

The rooms need to be painted and the pool area needs to be cleaned as there was broken glass everywhere.

2025-08-17 via Nuitee