Lackland Gateway Inn

Hotels
4.9 (335 reviews)
100 Valley Hi Drive , San Antonio , US
+1 210-319-5660

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location next to Airforce base
Friendly staff
Affordable price
Cons:
Lack of cleanliness
Unavailability of advertised amenities
Poor room quality

Categories

Cleanliness
2.18
Cleaning and hygiene issues were consistently noted across reviews.
Service
7.15
Some positive mentions about staff friendliness, but also complaints about unhelpful service and issues with cleanliness.
Location
8.19
Location received praise for being convenient, especially for nearby attractions.
Room Quality
3.14
Several comments indicated poor room conditions and maintenance issues.
Amenities
4.17
Amenities advertised were not available, leading to disappointment.
Value for Money
5.13
Price point considered fair, but many felt they did not get what they paid for.
Food and Beverage
4.18
Breakfast was supposed to be included but was not available, leading to dissatisfaction.
Overall Experience
5.05
Overall stay was disappointing with many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:56

Property Description

Convenient Location near Lackland Air Force Base
Situated just off Highway 410, OYO Hotel San Antonio Lackland Air Force Base West is a mere stone's throw away from the main entrance to Lackland Air Force Base, making it an ideal choice for visitors with business at the base.

Comfortable Rooms with Essential Amenities
Each room at OYO Hotel San Antonio Lackland Air Force Base West is equipped with a refrigerator, microwave, coffee maker, hairdryer, and complimentary bathroom amenities, ensuring a cozy and convenient stay for guests.

Relaxing Outdoor Pool and Hot Tub
Guests can unwind and enjoy the Texas sun at the outdoor pool and hot tub. After a day of exploring nearby attractions like The Alamo or shopping at Westlakes Shopping Mall, a refreshing dip in the pool is the perfect way to end the day.

Book your stay at OYO Hotel San Antonio Lackland Air Force Base West now to experience comfort and convenience during your visit to San Antonio!

Important information:

Please note that pets will incur an additional charge of 25USD per day, per pet.
Early check-in fee: USD 25 (subject to availability)
Late check-out fee: USD 25 (subject to availability)

A refundable security deposit of $50 will be collected at the time of check-in and will be refunded upon room inspection at checkout.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

4.9
Based on 335 reviews
Cleanliness: 2.18
Service: 7.15
Location: 8.19
Room Quality: 3.14
Amenities: 4.17
Value for Money: 5.13
Food and Beverage: 4.18
Overall Experience: 5.05
T
Tenorio • family_with_children • us
10
Pros:

Guy in front

Cons:

Ok

2026-10-17 • via Nuitee
J
Jason • couple • us
3
Pros:

Light went off and the ac was dripping water on the floor the shower was not working

2026-09-03 • via Nuitee
R
Roberts • family_with_children • us
1
did not stay
Pros:

there was police tape wrapped around the building we went elsewhere

Cons:

police tape

2026-09-01 • via Nuitee
O
Owens • couple • us
7
Looks pretty bad but the insides where comfortable
Pros:

The property itself looked really poor on the outside of the inside. The structure was bad, but the amenities were nice like beds tables TV toilets showers.

Cons:

looked very Bummy on the outside and pour like like I was in the ghetto and it was really rundown and under construction

2026-08-22 • via Nuitee
L
Louis • solo_traveller • us
10
Pros:

Fast check in and friendly staff

Cons:

No complaints

2026-08-21 • via Nuitee
M
MANUEL • family_with_children • us
4
Dissappointed
Cons:

No pool. Going renovations. Room had mold on walls; roaches and some lights did not work. Remote control for TV was broke.

2026-08-17 • via Nuitee
L
Laurenna • extended_group • us
1
It was horrible
Pros:

It’s a mess leaky ac unit, mold. Pool was full of toilets and trash from construction had to dump water buckets multiple times of day and wake up to flooded floors

Cons:

Nothing

2026-08-11 • via Nuitee
V
Vlad • couple • us
7
2026-08-08 • via Nuitee
A
Alma • solo_traveller • us
1
Cons:

All very dirty

2026-08-05 • via Nuitee
G
GABRIEL • solo_traveller • us
9
HAPPY CUSTOMER
Pros:

GREAT STAFF. GOOD BUSINESS.

Cons:

OUTSTANDING CUSTOMER SERVICE. CLEAN ROOMS.

2026-08-03 • via Nuitee
P
PAUL • solo_traveller • us
8
I enjoy the Motel staying
Pros:

The building are construction on going even hotel room are clean. good stuff and service excellant

Cons:

I recommended my all fried and colleague stay in the hotel when ever vist

2026-08-02 • via Nuitee
V
Victor • solo_traveller • mx
9
Pros:

Camas
Ubicación
Precio

Cons:

Solo necesitan poner atención en detalles.

2026-07-25 • via Nuitee
A
Abidnego • solo_traveller • us
9
2026-07-21 • via Nuitee
M
Monica • family_with_children • us
1
Pros:

Location

Cons:

The room was really nasty

2026-07-10 • via Nuitee
F
Francisco • solo_traveller • mx
1
Pros:

Nada

Cons:

Este hotel ya no pertenece a OYO y están alquilando y cobrando habitaciones de un hotel que ya no les pertenece a OYO, esto claramente es un fraude porque te hacen el cargo y al llegar te encuentras con que son nuevos dueños y tienes que pagar doble. Lo que te roba OYO por esta práctica fraudulenta y rentar a la nueva administración

2026-07-06 • via Nuitee
J
Jaime • solo_traveller • us
1
If only location matters to you
Pros:

The location itself is great for anyone wanting to visit the base.

Cons:

The facility is literally falling apart, the outlets didn't work except for 2 of them, the shower leaked from the ceiling when someone showered upstairs, the pool was empty, and we had to share our room with German cockroaches.

2026-07-06 • via Nuitee
F
Flores Garcia • solo_traveller • es
1
Pésimo
Pros:

Nada

Cons:

Todo

2026-06-22 • via Nuitee
P
Piotr • couple • us
3
2026-06-11 • via Nuitee
A
Albanese • solo_traveller • it
3
2026-06-11 • via Nuitee
J
Jamel • couple • us
6
Right price for a couple hours to lay down
Pros:

Convenient location

Cons:

Rust items laying in the corner of the closet

2026-05-23 • via Nuitee