Sure Hotel by Best Western Gemenos en Provence

Hotels
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Sure Hotel by Best Western
8.4 (1155 reviews)
250 Avenue du Chateau de Jouques , Gémenos , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Outdated room features
Breakfast quality

Categories

Cleanliness
7.9
Some reviews mentioned cleanliness issues, including the bathroom not being very clean, and the presence of dust in certain areas.
Service
9.4
Reviews consistently praised the staff for being friendly and helpful.
Location
8.9
The location was mentioned favorably for its convenience to nearby restaurants.
Room Quality
7.9
Some rooms were described as outdated with issues like window not closing properly; however, others appreciated the spaciousness.
Amenities
8.4
The amenities received mixed feedback, with mentions of the need for a minibar and more variety in breakfast options.
Value for Money
8.4
Generally perceived as good value for money, though issues with breakfast were noted.
Food and Beverage
7.4
The breakfast was criticized for not meeting expectations, with some items not fresh or running out early.
Overall Experience
8.9
Despite some issues, guests reported a positive overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:07

Property Description

Modern Provençal Style
Experience a blend of modernity and Provençal charm at our hotel nestled between the heathland and the Mediterranean. The fully air-conditioned rooms are bathed in natural light, offering a serene and stylish retreat.

Convenient Location
Located just 5 minutes from Aubagne, our hotel offers easy access to the sea, Marseille, the Castellet circuit, and the enchanting Cassis with its rocky inlets. Whether you're into tennis, horseback riding, fishing, climbing, or diving, our hotel's proximity to various activities ensures a memorable stay.

Endless Leisure Options
From adventurous activities to leisurely pursuits, our hotel caters to all interests. Immerse yourself in a world of relaxation and adventure just around the corner. Book now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1155 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
H
Hélène • solo_traveller • fr
10
2026-07-04 • via Nuitee
S
Sylvie • family_with_children • fr
9
2026-07-03 • via Nuitee
I
Isabelle • solo_traveller • fr
10
Le wifi Top/ Personnel très sympa
Pros:

Accueil agréable
Très jolie chambre, confortable, fonctionnelle

Cons:

Rien

2026-07-02 • via Nuitee
C
Christopher • solo_traveller • ca
9
Pros:

Very comfy bed

2026-07-01 • via Nuitee
T
thomas • family_with_children • fr
7
2026-07-01 • via Nuitee
A
Aymeric • solo_traveller • fr
3
Cons:

Déclenchement d'une alarme incendie défaillante assourdissante dans l'immeuble qui a mis un long moment avant de s'éteindre, en pleine nuit !

2026-07-01 • via Nuitee
G
Giovanni • solo_traveller • it
10
Pros:

Tutto

Cons:

Nulla

2026-06-30 • via Nuitee
I
Ingrid • solo_traveller • be
9
2026-06-29 • via Nuitee
I
Isabelle • solo_traveller • fr
9
Pros:

Très bon Accueil. Confort de la chambre, grande et bien équipée.

Cons:

Le bruit extérieur, malgré le double vitrage dès 7h du matin.

2026-06-29 • via Nuitee
R
RASCLARD • couple • fr
9
Tres bien passe
Pros:

Super et tres copieux

Cons:

La salle de bain

2026-06-28 • via Nuitee
G
gisele • extended_group • fr
10
Souvenir mémorable après le mariage d'une amie ❤️
Pros:

L'endroit pratique dans la zone, après un mariage dans le secteur et le personnel très gentil et professionnel, bravo 👏 Merci beaucoup..

2026-06-28 • via Nuitee
B
Benjamin • couple • fr
5
2026-06-27 • via Nuitee
N
Neila • couple • fr
10
2026-06-27 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-06-26 • via Nuitee
C
Cécilia • couple • fr
9
2026-06-26 • via Nuitee
A
Arlette • couple • fr
10
Séjour agréable, je recommande cet hôtel
Pros:

Super accueil du personnel, chambre spacieuse, climatisation appréciée par cette canicule, propreté et parking pour la voiture.

2026-06-23 • via Nuitee
M
Marco • solo_traveller • ch
6
2026-06-23 • via Nuitee
C
Corinne • couple • fr
9
Pros:

Tout était bien

Cons:

Au niveau de la douche prévoir un rideau car beaucoup d'eau

2026-06-23 • via Nuitee
J
Janete • solo_traveller • pt
8
2026-06-23 • via Nuitee
J
july belle • solo_traveller • fr
10
Pros:

La chambre

Cons:

La chambre derrière l'accueil

2026-06-22 • via Nuitee