Sure Hotel by Best Western Gemenos en Provence

Hotels
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Sure Hotel by Best Western
8.4 (1256 reviews)
250 Avenue du Chateau de Jouques , Gémenos , fr
+33 4 42 32 72 73

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Outdated room features
Breakfast quality

Categories

Cleanliness
7.9
Some reviews mentioned cleanliness issues, including the bathroom not being very clean, and the presence of dust in certain areas.
Service
9.4
Reviews consistently praised the staff for being friendly and helpful.
Location
8.9
The location was mentioned favorably for its convenience to nearby restaurants.
Room Quality
7.9
Some rooms were described as outdated with issues like window not closing properly; however, others appreciated the spaciousness.
Amenities
8.4
The amenities received mixed feedback, with mentions of the need for a minibar and more variety in breakfast options.
Value for Money
8.4
Generally perceived as good value for money, though issues with breakfast were noted.
Food and Beverage
7.4
The breakfast was criticized for not meeting expectations, with some items not fresh or running out early.
Overall Experience
8.9
Despite some issues, guests reported a positive overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:07

Property Description

Modern Provençal Style
Experience a blend of modernity and Provençal charm at our hotel nestled between the heathland and the Mediterranean. The fully air-conditioned rooms are bathed in natural light, offering a serene and stylish retreat.

Convenient Location
Located just 5 minutes from Aubagne, our hotel offers easy access to the sea, Marseille, the Castellet circuit, and the enchanting Cassis with its rocky inlets. Whether you're into tennis, horseback riding, fishing, climbing, or diving, our hotel's proximity to various activities ensures a memorable stay.

Endless Leisure Options
From adventurous activities to leisurely pursuits, our hotel caters to all interests. Immerse yourself in a world of relaxation and adventure just around the corner. Book now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

8.4
Based on 1256 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
M
Manuel • solo_traveller • es
6
2026-09-12 • via Nuitee
J
JACKY • couple • fr
8
2026-09-11 • via Nuitee
A
Alain • solo_traveller • fr
8
Pros:

Le personnel très professionnel et disponible
La superficie de la chambre
Le calme
Le réfrigérateur

Cons:

Le bruit de l'écoulement de l'eau dans l'évier.
Le confort du matelas à mon goût un peu trop dur
Réfrigérateur un peu petit

2026-09-11 • via Nuitee
P
Patrick • extended_group • fr
8
Globalement séjour agréable et personnel accueillant ; précieux conseils donnés par le directeur.
Pros:

Petit-déjeuner correct.
Emplacement au calme. petite terrasse agréable
A proximité de Cassis.

Cons:

salle de bain à revoir.

2026-09-11 • via Nuitee
S
Stephanie • couple • fr
8
2026-09-10 • via Nuitee
F
Françoise • solo_traveller • fr
7
2026-09-09 • via Nuitee
A
antoine • solo_traveller • fr
8
Pros:

Le parking , le pdj , l accueil , la chambre avec balcon la bouilloire avec tout se qu'il faut pour faire cafe ,thé... la clim , la proximité d un centre commercial et le village de gemenos avec des petits restaurants sympa....

Cons:

RAS.

2026-09-09 • via Nuitee
Y
YACINE • solo_traveller • fr
9
2026-09-08 • via Nuitee
M
Maha • couple • lb
8
it was a good hotel for long stay ad the rooms were big and the surrounding is quite
Pros:

very good size of the rooms , quite environment , restaurants at proximity

Cons:

they did not clean the balcony and the chairs were very dusty.
there is no closed door for the bath, not practical after the shower all bathroom will be wet

2026-09-08 • via Nuitee
P
Patricia • couple • fr
7
Cons:

la nuit la musique d'un établissement à côté

2026-09-07 • via Nuitee
C
Christelle • extended_group • fr
8
Cons:

le bruit : autres résidents tirant des chaises au sol et discutant sur les balcons en pleine nuit sans aucune préoccupation de leur environnement

2026-09-07 • via Nuitee
V
Vanessa3004 • solo_traveller • fr
9
Pros:

Tout était parfait, le personnel aussi bien à l'accueil qu'en chambre, ils sont tous d'une extrême gentillesse et très serviable.
Le PDJ est bien. L'hôtel prête des équipements supplémentaires comme des rallonges, fer et table à repasser etc.... Ce qui est m'a beaucoup servi puisque j'étais de mariage et pouvoir repasser sa te'ue à la dernière minute, est fort agréable.
Je reviendrai sans aucune hésitation dans cet établissement.

Cons:

Rien

2026-09-07 • via Nuitee
J
JOCELYNE • couple • fr
8
Très bon séjour
Pros:

La grandeur de la chambre, le wc séparé, la douche à l’italienne

Cons:

Les joins de la douche

2026-09-07 • via Nuitee
M
Monika • solo_traveller • nl
10
Pros:

Everything was great. Comfortable bed, good breakfast, and excellent parking.

Cons:

There’s nothing like that.

2026-09-07 • via Nuitee
C
CAROLINA • couple • es
9
Pros:

Muy buen trato del personal y muy limpio todo. Buen desayuno

Cons:

Únicamente que el suelo del baño resbala bastante cuando se moja

2026-09-07 • via Nuitee
J
july belle • solo_traveller • fr
6
Une nuit peu reposante
Pros:

Le lieu

Cons:

La chambre derrière l'accueil: trop de bruit

2026-09-07 • via Nuitee
G
Gabriella • extended_group • it
9
Prenotazione last minute. Molto soddisfatta.
Pros:

Ottima struttura, quieta.
Ottima colazione.
Team molto cortese e disponibile.
Molto bella la camera

2026-09-06 • via Nuitee
D
David • couple • es
9
Pros:

Todo fenomenal. Desayuno muy bueno, habitación sencilla pero con una cama grande y cómoda. Terraza agradable.
Está un poco aislado pero en nuestro caso, no fue ningún inconveniente porque era de paso.

Cons:

Nada.

2026-09-06 • via Nuitee
J
johan • solo_traveller • fr
7
2026-09-05 • via Nuitee
N
Nikolaus • solo_traveller • de
9
Pros:

Sehr guter Frühstück. Wasserfilteranlage beim Frühstück.

2026-09-05 • via Nuitee