Sure Hotel by Best Western Gemenos en Provence

Hotels
•
Sure Hotel by Best Western
8.4 (1047 reviews)
250 Avenue du Chateau de Jouques , Gémenos , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Outdated room features
Breakfast quality

Categories

Cleanliness
7.9
Some reviews mentioned cleanliness issues, including the bathroom not being very clean, and the presence of dust in certain areas.
Service
9.4
Reviews consistently praised the staff for being friendly and helpful.
Location
8.9
The location was mentioned favorably for its convenience to nearby restaurants.
Room Quality
7.9
Some rooms were described as outdated with issues like window not closing properly; however, others appreciated the spaciousness.
Amenities
8.4
The amenities received mixed feedback, with mentions of the need for a minibar and more variety in breakfast options.
Value for Money
8.4
Generally perceived as good value for money, though issues with breakfast were noted.
Food and Beverage
7.4
The breakfast was criticized for not meeting expectations, with some items not fresh or running out early.
Overall Experience
8.9
Despite some issues, guests reported a positive overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:07

Property Description

Modern Provençal Style
Experience a blend of modernity and Provençal charm at our hotel nestled between the heathland and the Mediterranean. The fully air-conditioned rooms are bathed in natural light, offering a serene and stylish retreat.

Convenient Location
Located just 5 minutes from Aubagne, our hotel offers easy access to the sea, Marseille, the Castellet circuit, and the enchanting Cassis with its rocky inlets. Whether you're into tennis, horseback riding, fishing, climbing, or diving, our hotel's proximity to various activities ensures a memorable stay.

Endless Leisure Options
From adventurous activities to leisurely pursuits, our hotel caters to all interests. Immerse yourself in a world of relaxation and adventure just around the corner. Book now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1047 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
N
Nathalie • couple • fr
9
Bien
Cons:

Douche non fermée + manque de serviettes de bain. Trop juste 2

2026-04-17 • via Nuitee
A
Apicella • solo_traveller • it
9
2026-04-16 • via Nuitee
T
Thibaut • family_with_children • fr
10
2026-04-16 • via Nuitee
C
Claire • solo_traveller • fr
8
Pros:

Accueil très sympathique
Chambre spacieuse et propre

2026-04-15 • via Nuitee
N
Nebois • family_with_children • fr
8
Hôtel agréable le personnels étaient très bien et le petit-déjeuner aussi
Pros:

Le petit déjeuner était très bon et copieux

Cons:

Douche un peu vieillot manquer une porte pour fermer quand la douche et la salle de bain pour pas mettre de l'eau partout

2026-04-15 • via Nuitee
E
ELODIE • family_with_children • fr
7
Bien
Pros:

Gentillesse du personnel

Cons:

Chambre près de l’accueil très bruyante

2026-04-14 • via Nuitee
C
Cecile • couple • fr
9
2026-04-13 • via Nuitee
G
George • family_with_children • fr
8
Bien
Pros:

Bien

Cons:

Proximité

2026-04-12 • via Nuitee
C
Cyn • couple • fr
10
Pros:

La chambre était très propre et spacieuse. Très bon, rapport qualité prix et le petit déjeuner très bien.

2026-04-10 • via Nuitee
C
Claudine • family_with_children • fr
7
Agréable et bien pour le parking
Pros:

Complet et copieux.Neau décor.

2026-04-08 • via Nuitee
M
Michel • solo_traveller • ch
9
Pros:

Très bien, équipe sympa et disponible. Très propre et ptit déj copieux. Emplacement en zone industrielle donc pas tous les restaurants ouverts en week-end mais on le savait. Merci

2026-04-08 • via Nuitee
I
Ingrid • family_with_children • fr
6
2026-04-07 • via Nuitee
D
DOMINIQUE • family_with_children • fr
8
2026-04-06 • via Nuitee
A
Antoine • family_with_children • fr
10
2026-04-05 • via Nuitee
A
aubert • family_with_children • fr
10
Cons:

Les chambres décrites sur Booking sont fausses!!!
Chambre familiale,un lit double et un lit simple,non deux...
Nous étions un groupe,un couple avec ses deux enfants ont été relogé au frais de l'hôtel mais on a quand même payé une chambre supplémentaire 78€.
On avait réservé 5 chambres donc déçu...

2026-04-05 • via Nuitee
J
Jean-François • couple • fr
9
2026-04-05 • via Nuitee
P
pascal • family_with_children • fr
9
2026-04-02 • via Nuitee
M
Mykolas GLT • couple • lt
8
2026-03-31 • via Nuitee
C
Claire • family_with_children • fr
8
2026-03-31 • via Nuitee
A
Alessandro • extended_group • it
9
2026-03-31 • via Nuitee