Sure Hotel by Best Western Gemenos en Provence

Hotels
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Sure Hotel by Best Western
8.4 (1047 reviews)
250 Avenue du Chateau de Jouques , Gémenos , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Outdated room features
Breakfast quality

Categories

Cleanliness
7.9
Some reviews mentioned cleanliness issues, including the bathroom not being very clean, and the presence of dust in certain areas.
Service
9.4
Reviews consistently praised the staff for being friendly and helpful.
Location
8.9
The location was mentioned favorably for its convenience to nearby restaurants.
Room Quality
7.9
Some rooms were described as outdated with issues like window not closing properly; however, others appreciated the spaciousness.
Amenities
8.4
The amenities received mixed feedback, with mentions of the need for a minibar and more variety in breakfast options.
Value for Money
8.4
Generally perceived as good value for money, though issues with breakfast were noted.
Food and Beverage
7.4
The breakfast was criticized for not meeting expectations, with some items not fresh or running out early.
Overall Experience
8.9
Despite some issues, guests reported a positive overall experience and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:07

Property Description

Modern Provençal Style
Experience a blend of modernity and Provençal charm at our hotel nestled between the heathland and the Mediterranean. The fully air-conditioned rooms are bathed in natural light, offering a serene and stylish retreat.

Convenient Location
Located just 5 minutes from Aubagne, our hotel offers easy access to the sea, Marseille, the Castellet circuit, and the enchanting Cassis with its rocky inlets. Whether you're into tennis, horseback riding, fishing, climbing, or diving, our hotel's proximity to various activities ensures a memorable stay.

Endless Leisure Options
From adventurous activities to leisurely pursuits, our hotel caters to all interests. Immerse yourself in a world of relaxation and adventure just around the corner. Book now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1047 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
M
Marc • family_with_children • fr
7
2026-03-16 • via Nuitee
J
JUIGNIER • solo_traveller • re
7
Je reviendrai
Pros:

La propreté.

2026-03-14 • via Nuitee
J
JESSE • extended_group • fr
8
2026-03-08 • via Nuitee
M
Mikel • extended_group • es
8
Repetiría sin duda
Pros:

Parking dentro del recinto. Desayuno variado y con algunos productos de calidad.

Cons:

Muy poca variedad de fruta fresca en el desayuno. Las luces azules que iluminan la fachada del hotel molestan por la noche.

2026-03-07 • via Nuitee
H
Hélène • couple • fr
8
2026-03-01 • via Nuitee
A
Ambre • couple • fr
10
2026-03-01 • via Nuitee
C
ciccarelli • family_with_children • fr
9
Pros:

Le calme

Cons:

Ras

2026-03-01 • via Nuitee
K
Kawtar • solo_traveller • ma
7
2026-02-28 • via Nuitee
R
Raphael07 • family_with_children • fr
7
Bien
Pros:

La chambre qui était spacieuse et bien ajancée
Le rideau qui sépart les 2 litterie de la chambre
Le WC séparé de la salle de bain
Le petit déjeuné copieux et varié
Accueil de la réception

Cons:

Odeur d'égout dans la chambre pas très agréable

2026-02-23 • via Nuitee
N
Nicola • extended_group • it
8
2026-02-23 • via Nuitee
L
Laure • family_with_children • fr
2
2026-02-22 • via Nuitee
F
Francois • solo_traveller • fr
8
2026-02-12 • via Nuitee
G
Germaine • family_with_children • fr
10
2026-02-08 • via Nuitee
K
Karine • couple • fr
7
Bon séjour bon petit déjeuner juste quelques améliorations à prévoir comme cité ci dessus
Pros:

Le grand lit
L'amabilité de la réceptionniste
Télévision simple d'utilisation
Le calme

Cons:

Lavabo bouché
Douche ouverte donc inondation partout dans la salle de bain et danger de glissade

2026-01-31 • via Nuitee
G
Guiennet • solo_traveller • fr
8
Très belle endroit avec chambre spacieuse et bien équipé
Pros:

Personnel d'accueil et d'entretien très gentil et serviable.

Cons:

Une porte de douche serait le bien venue. Pour l'entretien et pour éviter d'en mettre partout.

2026-01-30 • via Nuitee
C
Caroline • solo_traveller • fr
8
2026-01-25 • via Nuitee
P
Philippe • solo_traveller • fr
8
Très bien
Pros:

Nuit de vendredi à samedi, calme, lit king size très confortable.Personnel impeccable. Petit dej très convenable.

Cons:

Probleme avec le badge, j'ai dû utiliser le clavier de la porte avec un code, mais rien de grave...

2026-01-25 • via Nuitee
J
José • solo_traveller • fr
10
2026-01-24 • via Nuitee
B
brigitte • family_with_children • fr
10
Séjour parfait
Pros:

Tout était parfait

2026-01-23 • via Nuitee
D
Delphine • solo_traveller • fr
7
2026-01-22 • via Nuitee