Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Gorgeous renovated structure
Excellent staff and service
Relaxing environment
Well-maintained amenities
Cons:
Hidden fees during booking
High food prices
Inconsistent customer service

Categories

Cleanliness
9.51
The hotel is reported to be very clean with excellent maintenance.
Service
9.98
Staff was noted as excellent and attentive, contributing positively to guest experiences.
Location
9.52
The location is praised as a beautiful oasis outside of Marrakesh, providing peace away from the city.
Room Quality
9.47
The executive suite was described as spacious and luxurious, meeting high expectations.
Amenities
9.5
Amenities such as the pool and spa services are well appreciated by guests.
Value for Money
8.46
Some guests highlighted hidden fees and high restaurant prices, impacting perceived value.
Food and Beverage
8.01
Food was described as expensive and not always offering good value for money.
Overall Experience
9.98
Overall guest experience is rated highly, with many satisfied with their stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:36

Property Description

Nature Immersion and Desert Oasis
Escape the city and immerse yourself in nature at our oasis in the Agafay Desert. Enjoy stunning views of the moon-like landscape and snow-capped Atlas Mountains, just a short drive from Marrakech.

Adventure and Wellness Activities
Indulge in a variety of activities to enrich your stay. From sleeping under the stars to hot air balloon rides, quad biking, and horseback riding, there's something for everyone. Rejuvenate with wellness activities and traditional Moroccan Hammam treatments.

Relaxation by the Pool
After a day of adventures, unwind by our pool and soak up the sun. Let the tranquil surroundings help you recuperate and recharge for another day of exploration.

Book now to experience the perfect blend of adventure and relaxation at our desert oasis in Marrakech!

Important information:

For stays of 5 nights or more you will receive 1 free transfer and a welcome drink.

If you are staying for 7 nights or more, you will receive 1 dinner with a bottle of house wine and 1 free transfer.

The hotel organizes a gala dinner and a show for New Year's Eve not included in the price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.3
Based on 94 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 9.98
H
Haley • extended_group • us
7
Peaceful stay in a very cool structure but it costs more than you think
Pros:

Gorgeous renovated Kasbah. Traditional stay. Enough room for all of us in the executive suite. We felt like we were living in shabby-chic luxury. Staff was excellent.

Cons:

Hidden fees. Beware when booking via booking.com. There are hidden fees, and the additional costs are very high for the area. For example, dinner for is 450dh, probably high because there are no other options nearby, but this was fine. Though the total for dinner was a lot more than the quoted 450dh, but this is on us for not asking for more information upon checkout (we were unfortunately in a rush).

The unfortunate issue is that we booked through booking.com and prepaid but the hotel staff didn’t know this or pretended not to and charged us for the room again upon checkout. When they were shown receipts that proved that we were double charged, they continued to insist that the first charge never happened.

There was also an additional fee for the camel rides (transport to the desert as this is not on site) that we were charged upon checkout. They never warned us about this charge. We were happy to pay it but I recommend that you ask them for all costs upfront, including transports to activities, to avoid surprises.

2025-11-17 • via Nuitee
R
Roméo • extended_group • fr
9
Excellent séjour très reposant
Pros:

Personnel très serviable aux petits soins, sens de l'hospitalité, cadre magnifique. Possibilité d'avoir accès au sauna & hammam, piscine très jolie.

Cons:

Personnel pas toujours présent à l'accueil (pas toujours pratique), prix élevé du restaurant pas indiqué à l'avance.

2025-11-15 • via Nuitee
S
Sarah • couple • gb
10
An oasis outside of Marrakesh that is a gorgeous refuge from the full on city experience
Pros:

Relaxed environment and attentive staff. Fabulous food. Just lovely authentic shabby chic Morocco

2025-11-04 • via Nuitee
G
Gilles • couple • fr
10
Pros:

Endroit de rêve, atypique avec un accueil exceptionnel, des propriétaires et du personnel

2025-11-04 • via Nuitee
J
Julien • family_with_children • fr
10
Magnifique lieu et original, une vraie expérience
Pros:

Original, très beau, pur style marocain
Piscine extraordinaire, très grande, plein de transats
Très propre
Personnel au petit soin
Le lieu pour les petits déjeuners et repas est très beau

Cons:

Nourriture sur place très cher

2025-10-31 • via Nuitee
B
bertrand • family_with_children • fr
9
2025-10-30 • via Nuitee
• family_with_children • cz
3
Cons:

Food!!!!! Expensive and not ok

2025-10-30 • via Nuitee
I
Isabelle • couple • it
9
2025-10-26 • via Nuitee
J
Jenni10h • Friends getaway • Twickenham, Richmond-upon-Thames, Greater London, England
4
Not the best value for money
Pros:

The location of the hotel was great and the setting for dinner and breakfast really excellent. But for the money you pay I think there were lots of things that could be improved on. For 160GBP per night I would expect a hairdryer in the room. We got one after asking but a really cheap tiny one. No kettle or fridge. Got a kettle eventually but didn’t arrive until asked again The room as you would expect v dark but no reading lights and the mattress not good quality and the duvet incredibly heavy. We did get the check out time wrong but they were gracious about it. Set dinner menu nice but no idea what it actually was apart from chicken. No drinks list or idea how much anything costs until the bill arrives. No fruit at breakfast even though I asked. The staff v sweet but didn’t have a great command of English. Pool nice and clean

2025-10-24 • via Tripadvisor
J
Jennifer • couple • gb
5
2025-10-23 • via Nuitee
S
Sheila • extended_group • gb
5
Disappointed
Pros:

Fabulous location and has the potential to be the most amazing hotel, but charging 5* money for 2-3* service unfortunately.

Cons:

Staff need to have a lesson in customer service. No prices available for drinks or food. Room not worth the money, unless you are sharing .... didn't realise the Presidential Suite had 2 bedrooms!

2025-10-22 • via Nuitee
P
Pippy • solo_traveller • gb
10
Pros:

If you need a place to stop from the busyness of life and be still in a place that offers a welcoming and calm atmosphere, great hospitality and great food then this is the place to be.

This was my first time to Morocco, and even though I booked last minute Faouzia helped me arrange airport transfer with very little notice.

When I first arrived I was captivated by the beauty of the Kasbah, the decor, and the consisent bird song heard by the pool.

The staff were so kind and friendly from my arrival to leaving, and being a solo traveller, this only added to my sense of feeling safe and very relaxed.

I was also able to arrange a massage on site which was fantastic.

Thank you to all the staff at Kasbah Agafay you made my first trip to Morocco an exceptional time, and a time that I will forever be grateful to have had.

A special thank you to Faouzia, Muhammed, Hamid, Hassan and Maria.

It really is an oasis in the desert!

Cons:

.

2025-10-08 • via Nuitee
E
Explore30298249914 • Couples • Poole, Bournemouth, Christchurch and Poole, Dorset, England
4
A quirky hotel with great staff and good pool, but couldn’t wait to leave.
Pros:

A great restoration with an authentic feel. It now feels tired and in need of renovations. The bed was clean and comfortable but the furniture/ floor mats/ bathroom had seen better days . Spa?yoga? ? Tv in roomThe food was poor with little choice. However the staff were delightful- friendly and helpful. It felt strange being in such a vast kasbah with only 3/4 other people. Definitely NOT a luxury hotel and should not be described as such. We were very disappointed.

2025-10-03 • via Tripadvisor
N
Noel • couple • fr
9
Pros:

Accueil
Restaurant
Jardin
Déco intérieure

2025-10-03 • via Nuitee
H
Howard • couple • us
9
2025-10-02 • via Nuitee
A
andreazamorano • Family • Rio de Janeiro, State of Rio de Janeiro
10
Extraordinary! Without a doubt, we will be back
Pros:

We stayed at Kasbah Agafay during the last week of July, and the experience was simply unforgettable. The hotel, a former fortress carefully converted into a boutique hotel, preserves all the authenticity and traditional beauty of Marrakech while offering comfort, charm, and hospitality in a unique setting.
The pool is extraordinary—spacious, surrounded by olive trees and gardens, and a true haven under the desert sun. Breakfast served by the pool was one of the highlights of our stay: fresh, varied, and with that personal touch that makes all the difference.
The rooms are another treasure of the Kasbah: spacious, beautifully decorated with traditional Moroccan details, high painted ceilings, colorful carpets, and elegant wooden furniture. The beds are extremely comfortable, the linens of high quality, and every detail invites you to relax. Staying in these rooms feels like being immersed in a blend of history and comfort.
The facilities retain the Moroccan style in every corner—from the courtyards with fountains to the colorful lounges and the peaceful gardens. It feels like stepping back in time without giving up modern comfort.
But above all, what makes Kasbah Agafay truly remarkable is the service. We arrived late at night and were welcomed with a dinner prepared especially for us—a gesture that already showed the level of care of the staff. During our stay, my youngest daughter fell ill (completely unrelated to the hotel), and the way everyone was helpful and attentive exceeded any expectation: they prepared separate meals, were available at all times, and showed genuine concern.
I would especially like to highlight Faouzia, the hotel manager, whose dedication and attention to detail go far beyond what one could expect anywhere. She made us feel at home, like part of the family.
Another highlight is the hotel’s location, perfect for exploring the surroundings: camel rides at sunset, quad bike adventures through the desert, and day trips to the Atlas Mountains are all easily accessible and highly recommended.
Kasbah Agafay is not just a place to stay—it is an experience of hospitality, beauty, and Moroccan authenticity. Without a doubt, we will be back!

2025-09-25 • via Tripadvisor
P
pierre • couple • it
7
2025-09-16 • via Nuitee
J
Jalal • couple • ma
10
The word "amazing" doesn't do justice to describe this place.
Pros:

The calm and the inspiring design and decoration, the cleanness and the way they treat their guests.
The food is outstanding, a genuine Moroccan mom food taste.
Amazing rooftop views.
The wine was on another level!
The facilities top range the spa massages affordable and short notice.
I genuinely recommend this hotel for big and small events as well.

Cons:

We could not identify any negative aspects of the location since we were seeking a unique experience.

2025-09-15 • via Nuitee
A
Avinoam • family_with_children • gb
9
Pros:

The manager was lovely and very helpful. She helped organise an outing for us. The setting was beautiful and all the staff were very friendly

Cons:

It's an old building and a few things didn't work so we had to change rooms. Not much to do there for entertainment

2025-09-14 • via Nuitee
C
Chiara • couple • gb
10
Simply wonderful and memorable!
Pros:

The property is simply wonderful and the service excellent. Hamid went above and beyond to make our stay memorable. It’s a unique place with unique people. Highly recommended!

2025-09-13 • via Nuitee