Hampton Inn & Suites Austin - Downtown

Hotels
Hampton Inn
8.4 (1142 reviews)
200 San Jacinto Boulevard , Austin , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness
Cons:
High parking fees
Breakfast quality
Inconsistent room cleaning

Categories

Cleanliness
7.93
Some reviews indicated issues with room cleanliness.
Service
9.4
Staff was mentioned positively throughout various reviews.
Location
9.44
Many reviews highlight the excellent downtown location.
Room Quality
8.89
Guests found the rooms to be comfortable and spacious.
Amenities
7.92
Some issues were noted regarding parking fees and breakfast quality.
Value for Money
7.38
Multiple comments indicate dissatisfaction with the value, particularly regarding parking.
Food and Beverage
7.43
Multiple reviews expressed disappointment with breakfast quality.
Overall Experience
8.8
The general sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Convenient Location in Downtown Austin
Situated just 300 meters from Austin Convention Center, Hampton Inn and Suites Austin-Downtown offers free WiFi and private parking. Explore the city with ease from our prime location.

Relaxing Outdoor Pool and Complimentary Breakfast
Unwind by our year-round outdoor pool or start your day with a delicious complimentary breakfast buffet. Enjoy a refreshing swim or a hearty meal before heading out to explore Austin's attractions.

Comfortable Rooms and Friendly Service
Our rooms feature flat-screen TVs, cozy seating areas, and modern bathrooms with free toiletries. Experience attentive service with our 24-hour front desk and onsite gift shop.

Book your stay at Hampton Inn and Suites Austin-Downtown for a memorable experience in the heart of the city.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

8.4
Based on 1142 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.8
C
Claudia solo_traveller ro
10
Recommend
Pros:

The staff, the cleaning, the room, the position of the hotel.

Cons:

Lack of diversity on breakfast, every day it was omelette.

2026-08-08 via Nuitee
J
jeroen solo_traveller nl
8
2026-08-08 via Nuitee
C
Christine family_with_children us
9
2026-08-07 via Nuitee
D
Divinagracia solo_traveller us
8
2026-08-06 via Nuitee
S
Shaun family_with_children us
6
Overall, it was a good stay.
Pros:

Location was great! Close to all the places I wanted to visit.

Cons:

The location was key. Good spaced rooms. The gym was great too.

2026-08-06 via Nuitee
N
nathalie family_with_children fr
6
Pros:

Emplacement proche des lieux de visite. Possibilité de se garer dans les parkings à proximité

Cons:

Chambre petite et personnel peu attentionné.
Nous avons eu un problème de chambre et le personnel n’a pas compensé les erreurs qu’ils ont faites.

2026-08-04 via Nuitee
S
Simon couple us
10
Very good
Pros:

Very good

2026-08-03 via Nuitee
S
Sidney couple us
10
2026-08-03 via Nuitee
M
Morgan family_with_children us
1
2026-08-02 via Nuitee
C
Caleb solo_traveller us
5
2026-07-23 via Nuitee
P
Pinkie couple us
10
2026-07-23 via Nuitee
S
Sierra couple us
8
Overall, we had a wonderful stay definitely tell friends about the location of our hotel and the experience that we had.
Pros:

We loved the location, everything that we went to was seven minutes or less of a walk from our hotel. We did like how the elevators had to have a key card scan to get the elevator moving, good security in the hotel. Staff was very nice and friendly.

Cons:

The walls in our bathroom were slightly dirty, and there was trash still in the trashcan when we first went to our room after checking in.

2026-07-22 via Nuitee
M
Melinda solo_traveller us
6
Pros:

Location

Cons:

Breakfast
Hard biscuits I'm assuming from Sunday morning's breakfast. Sausage patties were spicy. No warning. Mixed in with the regular sausage patties.

2026-07-21 via Nuitee
G
Gibfried family_with_children us
8
Pros:

Hotel location for price was great and the breakfast was excellent.

Cons:

Cleanliness of the hotel in general was lacking, especially on the floors. Seemed like the cleaning service only focused on the rooms, and not around elevators, pool area, etc.. For example, on Friday someone left a huge bag of trash next to elevator trash can on 14th floor because didn't fit in trash can. Sunday morning it was still there.

2026-07-21 via Nuitee
C
Colleen couple us
10
Pros:

Location, staff

Cons:

Minor complaint- cut fruit for the breakfast buffet would be nice

2026-07-20 via Nuitee
C
Cordy solo_traveller gb
8
2026-07-19 via Nuitee
C
Courtney couple us
10
2026-07-17 via Nuitee
A
Allen couple gb
10
2026-07-17 via Nuitee
D
Donna couple us
8
Will stay again but will park in convention center garage.
Pros:

Great location. Good breakfast. Nice and clean.

Cons:

Parking situation was confusing and turned out to be very expensive.

2026-07-16 via Nuitee
M
Margaret family_with_children us
10
2026-07-13 via Nuitee