Hampton Inn & Suites Austin - Downtown

Hotels
Hampton Inn
8.4 (988 reviews)
200 San Jacinto Boulevard , Austin , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness
Cons:
High parking fees
Breakfast quality
Inconsistent room cleaning

Categories

Cleanliness
7.93
Some reviews indicated issues with room cleanliness.
Service
9.4
Staff was mentioned positively throughout various reviews.
Location
9.44
Many reviews highlight the excellent downtown location.
Room Quality
8.89
Guests found the rooms to be comfortable and spacious.
Amenities
7.92
Some issues were noted regarding parking fees and breakfast quality.
Value for Money
7.38
Multiple comments indicate dissatisfaction with the value, particularly regarding parking.
Food and Beverage
7.43
Multiple reviews expressed disappointment with breakfast quality.
Overall Experience
8.8
The general sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Convenient Location in Downtown Austin
Situated just 300 meters from Austin Convention Center, Hampton Inn and Suites Austin-Downtown offers free WiFi and private parking. Explore the city with ease from our prime location.

Relaxing Outdoor Pool and Complimentary Breakfast
Unwind by our year-round outdoor pool or start your day with a delicious complimentary breakfast buffet. Enjoy a refreshing swim or a hearty meal before heading out to explore Austin's attractions.

Comfortable Rooms and Friendly Service
Our rooms feature flat-screen TVs, cozy seating areas, and modern bathrooms with free toiletries. Experience attentive service with our 24-hour front desk and onsite gift shop.

Book your stay at Hampton Inn and Suites Austin-Downtown for a memorable experience in the heart of the city.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

8.4
Based on 988 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.8
E
Emese couple hu
8
2026-04-10 via Nuitee
A
Alexa couple us
10
2026-04-10 via Nuitee
J
jason couple gb
8
Good location and clean rooms
Pros:

Good location and the room was a good size

Cons:

Nothing

2026-04-08 via Nuitee
P
Pinsky couple ca
10
2026-04-06 via Nuitee
S
Sifuentes couple mx
8
good
Pros:

close to the venue we went too

Cons:

did not get the room cleaned even when we requested for it to be cleaned everyday

2026-04-06 via Nuitee
L
Lytle couple us
10
2026-04-06 via Nuitee
J
JESSE couple us
9
GREAT STAY, WOULD STAY AGAIN
Pros:

THE LOCATION WAS OUTSTANDING AND OUR ROOM WAS COMFORTABLE, CLEAN AND QUIET

Cons:

BREAKFAST WAS NOT VERY GOOD

2026-04-06 via Nuitee
J
Johnson solo_traveller us
8
2026-04-06 via Nuitee
L
Letetica couple us
10
My stay was comfortable. The staff was extremely professional.
Pros:

Quiet and clean.

Cons:

Ice machine on the 5th floor was not working.

2026-04-06 via Nuitee
G
Giorgetti couple us
10
2026-04-06 via Nuitee
J
joy couple us
9
2026-04-05 via Nuitee
K
Kevin couple us
1
2026-04-05 via Nuitee
J
JEFF couple us
8
Pros:

Spacious comfortable room

2026-04-04 via Nuitee
J
Jakub couple pl
9
Modern stay in a safe and walkable neighborhood
Pros:

The location is excellent and feels very safe. It is situated in a great neighborhood surrounded by other high quality hotels. We found it very easy to walk to most downtown attractions and the city center from here. The property itself feels new and is well maintained. The staff was also very responsive when we had questions.

Cons:

We had a small issue with cleanliness upon arrival because our bedsheets were not perfectly clean. However, the staff changed them immediately once we made the request. Additionally, while the complimentary breakfast is a nice inclusion, it is quite basic compared to other options in the area. It is perfectly fine for a quick bite, but do not expect anything beyond the standard hotel staples.

2026-04-04 via Nuitee
P
paola couple ie
6
2026-04-03 via Nuitee
N
Norma couple us
1
2026-04-03 via Nuitee
G
Gregory solo_traveller us
10
Pros:

Very nice hotel. Punching way above its weight and very comparable to the other, more high end, hotels in that area of Austin.

2026-04-02 via Nuitee
K
Kia couple gb
9
Great affordable option in Downtown Austin
Pros:

Great location, good value for money and nice bathroom facilities / availability of toiletries from reception

Cons:

Think there may have been construction nearby and the windows aren’t sound proof so there was occasionally noise during the night

2026-04-01 via Nuitee
R
Ryan couple au
8
2026-04-01 via Nuitee
M
mark solo_traveller us
7
Great location, outrageous valet fees, breakfast has all previously frozen foods
Pros:

great location

Cons:

bedding was poor. The blanket was rough and under sheet seemed 1 size too small. The room A/C never cooled well. Valet is $70 per day. Breakfast uses frozen eggs, even hardbolied ones, frozen sausages, nothing fresh

2026-03-31 via Nuitee