Best Western Abbots Barton Hotel

Hotels
Best Western
8.4 (2189 reviews)
36 New Dover Rd , Canterbury , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Noise issues
Cleanliness concerns
Chaotic breakfast service

Categories

Cleanliness
7.65
Some reviews indicate cleanliness issues with bathtubs and overall maintenance.
Service
9.15
Staff are frequently mentioned as friendly and helpful in multiple reviews.
Location
9.15
Guests appreciate the convenient location close to the city center.
Room Quality
8.15
Most rooms are comfortable, though some need refreshment and have noise issues.
Amenities
8.15
Amenities are decent, but some guests find them lacking, such as tea and coffee supplies.
Value for Money
8.65
Generally viewed as good value, especially for room rates and breakfast offerings.
Food and Beverage
7.65
Breakfast was mentioned as chaotic with food shortages, affecting overall perception.
Overall Experience
8.65
Most guests express a desire to return and appreciate the hotel's charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:50

Property Description

Elegant Rooms and Scenic Gardens
Nestled in 2 acres of landscaped gardens, Abbots Barton Hotel offers elegant rooms with free Wi-Fi, just a stone's throw away from Canterbury Cathedral.

Convenient Location and Modern Amenities
Situated outside Canterbury center, the hotel is a short walk from St Lawrence Cricket Ground and a quick drive to Dover Ferry Terminal. Each bright room is uniquely decorated and equipped with a flat-screen TV and modern bathroom.

Delicious Dining Options
Although our restaurant and bar are currently under refurbishment, indulge in our light room service menu featuring handcrafted artisan pizzas. A delightful treat to complement your stay.

Book your stay at Abbots Barton Hotel for a charming retreat amidst lush gardens and top-notch hospitality.

Important information:

Please note that the bedrooms at this property are not wheelchair accessible.

Please note that parking spaces can be limited at certain times. For information and maps for other local car parks, please visit reception or contact the property in advance using the details on the Booking Confirmation.

Please note that the elevator will be unavailable.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2189 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
E
Elizabeth couple gb
6
Mediocre and over priced.
Pros:

-The room had been updated and was pleasant
- staff member at check in was helpful and friendly
- bath was a lovely size

Cons:

-Air conditioning didn’t work.
-Blinds didn’t go all the way down and so the room was very bright and meant we were awake early.
-Shower smelt drainy
-No luxury amenities despite the fact we were in an upgraded room.
-We were charged an additional early check in fee on departure despite no one mentioning this would be the case despite speaking and emailing numerous people to request this.
-hotel under renovation and areas which hadn’t been updated are run down.
- no water in the room and then when getting ready to leave noticed a small note which said you could call reception for water—- why not just put in the room!
- sofa had a stain on it.
- felt really quite basic, not worth the money and would not stay there again.

2026-06-06 via Nuitee
L
Luca couple it
10
ottimo
Pros:

camera spaziosa e letto grande e comodo. parcheggio nel parco dell'hotel. cane bene accetto.

Cons:

posizione appena fuori dal centro pedonale di Canterbury. l'ingresso al parco dell'hotel e quindi all'hotel non è ben segnalato sulla strada e uno striscione col nome dell'hotel era coperto da vegetazione

2026-06-06 via Nuitee
N
Nicole couple gb
8
2026-06-05 via Nuitee
S
Stuart solo_traveller gb
9
Location.
Pros:

Great location.

Cons:

No beer on tap.

2026-06-05 via Nuitee
M
Marc solo_traveller be
8
2026-06-03 via Nuitee
C
Claudia solo_traveller de
10
Pros:

Hervorragende Lage, für die Übernachtung sowie Besuch von Canterbury, einfach klasse!

2026-06-03 via Nuitee
L
Lyerg solo_traveller it
7
Good place
Pros:

Beautiful historic building. The room was large and clean (thanks James) with a very comfortable bed.
Free parking.

Cons:

Unfortunately, there's no air conditioning, but the room did have a fan. We stayed on an extremely hot day and at night, with the window open and the fan on, we were comfortable.

2026-06-02 via Nuitee
B
Besmir couple gb
7
2026-06-02 via Nuitee
C
Cripps couple gb
8
2026-06-02 via Nuitee
G
Guastini solo_traveller it
10
Visita di Canterbury
Pros:

Hotel molto caratteristico in stile inglese, pulito confortevole, veramente a due passi dal centro, possibilità di cenare in struttura, anche con opzioni gluten free, pizza buona , camera silenziosa di buone dimensioni.
Staff cortese che ha cercato di aiutarci con le difficoltà della lingua.
Colazione ottima e varia. consigliato

2026-06-01 via Nuitee
L
Liane solo_traveller de
5
Schade, da ginge noch mehr
Pros:

Es gibt neue renovierte Zimmer und denn noch alten Teil, wir hatten Glück und wir bekamen mit unserem Hund ein neues Zimmer. Leider gibt es Hunde die nicht stubenrein sind und das sah man dem recht neuen Teppich leider an. Schön ist der neue Barbereich, man kann nur hoffen, dass der Rest auch so gut wird

Cons:

Der Augenblick ist ungepflegt und lieblos. Im Brunnen läuft eine Pumpe aber es ist kein Wasser drin. Es gibt Tische draußen mit Stühlen ohne Polster, keinen Sonnenschirm und dreckige Tische. Das Restaurant hat keine Fenster und gleicht einem Schul Landheim.

2026-06-01 via Nuitee
E
Erik couple gb
10
Great value for money
Pros:

Lovely grounds and friendly staff

2026-06-01 via Nuitee
R
Ruud couple nl
7
Overnachten in Canterbury
Pros:

Prima ontbijt en genoeg parkeergelegenheid

Cons:

Ouderwets, behoorlijk aan de prijs voor het gebodene

2026-05-31 via Nuitee
R
Ronald couple nl
6
Helaas zijn dit soort gebouwen niet meer te onderhouden voor de prijs die Best Western ervoor vraagt
Pros:

De rustige ligging tot het centrum van Canterbury

Cons:

Ouwe versleten boel in een prachtig pand met stijlkenmerken. De herrie s’nachts van de afzuiging aan de achterkant van het gebouw. Houten vloeren waardoor geluid van bovenburen. Verwaarloosde tuin zowel voor als achterzijde van het gebouw.

2026-05-31 via Nuitee
P
Patrick solo_traveller ch
10
Etape de deux nuits et visite de la ville de Canterubury
Pros:

La chambre très bien. l'emplacement très bien 10 minutes à pieds du centre... les lieux très bien calme
il y des place de parc
tout bien sauf le petit déjeuné

Cons:

Le petit déjeuné vraiment pas terrible et hyper minimaliste
la seule chose extrêmement minimaliste - il n'y avait rien...

2026-05-31 via Nuitee
K
Kevin family_with_children gb
10
2026-05-31 via Nuitee
S
Sofia couple gb
7
Pleasant & refreshing would go again.
Pros:

I liked the old and modern feel to the rooms really loved the designs. We had a good view of the front as well as decent sized double room with a good bathroom, not to far location from all the local amenities.

Cons:

Nothing urgent sprung to mind apart from the ventilation wasn’t working in the room so the staff equipped us with a fan so quite enjoyed my stay.

2026-05-31 via Nuitee
N
Netta couple gb
4
We had a comfortable night but we were not sorry to leave.
Pros:

We got a parking spot right by the entrance.

Cons:

Finding it was difficult as there was no visible signage.

2026-05-30 via Nuitee
M
Mark solo_traveller gb
6
2026-05-30 via Nuitee
A
Amanda couple gb
8
Lovely room, breakfast and friendly staff very quick to resolve any issues. Great location for town
Pros:

Room was lovely, better than expected. Bathroom was lovely, reception staff great and friendly and very quick to help with anything you need. Great base location to walk into Canterbury high street. Shame it did not have aircon as we stayed in the recent heatwave. Quirky volumn button in the bathroom which we thought would be for a radio but it was for the TV

Cons:

No aircon, one window in room would not open. We had to enquiry about room cleaning as we did not realise they only do it when you request it, unfortunately we had to ask for a sheet for the bed and a fan as not in the room but the hotel was lovely. Not big issues really.

2026-05-30 via Nuitee