Best Western Abbots Barton Hotel

Hotels
•
Best Western
8.4 (2365 reviews)
36 New Dover Rd , Canterbury , gb
+44 1227 760341

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Noise issues
Cleanliness concerns
Chaotic breakfast service

Categories

Cleanliness
7.65
Some reviews indicate cleanliness issues with bathtubs and overall maintenance.
Service
9.15
Staff are frequently mentioned as friendly and helpful in multiple reviews.
Location
9.15
Guests appreciate the convenient location close to the city center.
Room Quality
8.15
Most rooms are comfortable, though some need refreshment and have noise issues.
Amenities
8.15
Amenities are decent, but some guests find them lacking, such as tea and coffee supplies.
Value for Money
8.65
Generally viewed as good value, especially for room rates and breakfast offerings.
Food and Beverage
7.65
Breakfast was mentioned as chaotic with food shortages, affecting overall perception.
Overall Experience
8.65
Most guests express a desire to return and appreciate the hotel's charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:50

Property Description

Elegant Rooms and Scenic Gardens
Nestled in 2 acres of landscaped gardens, Abbots Barton Hotel offers elegant rooms with free Wi-Fi, just a stone's throw away from Canterbury Cathedral.

Convenient Location and Modern Amenities
Situated outside Canterbury center, the hotel is a short walk from St Lawrence Cricket Ground and a quick drive to Dover Ferry Terminal. Each bright room is uniquely decorated and equipped with a flat-screen TV and modern bathroom.

Delicious Dining Options
Although our restaurant and bar are currently under refurbishment, indulge in our light room service menu featuring handcrafted artisan pizzas. A delightful treat to complement your stay.

Book your stay at Abbots Barton Hotel for a charming retreat amidst lush gardens and top-notch hospitality.

Important information:

Please note that the bedrooms at this property are not wheelchair accessible.

Please note that parking spaces can be limited at certain times. For information and maps for other local car parks, please visit reception or contact the property in advance using the details on the Booking Confirmation.

Please note that the elevator will be unavailable.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.4
Based on 2365 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
C
Carmen • couple • nl
9
Top hotel en supervriendelijk personeel.
Pros:

De ligging is perfect op loopafstand van het centrum. Personeel supervriendelijk. Ze zijn aan het renoveren. Het wordt prachtig en geen overlast ondervonden

Cons:

Het ontbijt is goed, maar de koffie bij het ontbijt is verschrikkelijk. En toch ook wel een beetje een airco gemist met erg warme dagen…

2026-08-08 • via Nuitee
P
Priscilla • couple • gb
10
Absolutely fantastic stay over - great breakfast and lovely staff
Pros:

Friendly and welcoming - we were given an upgrade of our room to a suite which was fabulous and extremely comfortable and spacious

Cons:

There was nothing we didn’t like - it was a fabulous stay

2026-08-08 • via Nuitee
A
anne • solo_traveller • fr
7
Pros:

La proximité avec la ville à pied, possibilité de laisser la voiture gratuitement au parking de l hôtel.

Cons:

Devoir laisser une caution importante au cas où on consommerait alors qu'il n y a pas de réfrigérateur dans la chambre... Et ne toujours pas être remboursé au bout de 8 jours...

2026-08-08 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

Near where we needed to be. Staff best I have ever met and couldn't help enough.

Cons:

Nothing to dislike

2026-08-07 • via Nuitee
B
BRIGITTE • family_with_children • ch
5
Vorher anrufen und sicherstellen, dass das Zimmer belüftbar ist.
Pros:

Der Service war sehr nett.

Cons:

Das Treppenhaus ist sehr schmutzig. Das Zimmer unter dem Dach hatte 2 Dachflächenfenster von dem sich eines nur ein bisschen öffnen liess, das andere war zugeschraubt. Wir haben und einen zweiten Ventilator geben lassen und versucht die NAcht mit nassen Handtüchern und Ventilatoren zu überleben. Bei heissen Temperaturen sollte das Zimmer nicht vermietet werden. Die Nacht war furchtbar! Anscheinend ist das Hotel im Umbau und wir hatten das Pech im alten Teil unterzukommen.

2026-08-07 • via Nuitee
D
Damien • couple • be
9
Pros:

La proximité avec le centre ville

2026-08-07 • via Nuitee
T
Thomas • couple • de
9
Lohn sich ist seinen Preis wert!
Pros:

Sehr komfortable Unterkunft mit hilfsbereitem freundlichem Personal. Sehr gutes Frühstück

Cons:

-

2026-08-07 • via Nuitee
S
susan • couple • gb
7
2026-08-07 • via Nuitee
S
susan • couple • gb
7
Cons:

Lift was scary due probably to the age I like dogs but would probably think best to put them on the first floor as very noisy over head

2026-08-07 • via Nuitee
S
Sara • family_with_children • be
7
Mooi hotel op goede locatie maar niet in de zomer
Pros:

Het hotel is bijzonder sfeervol, een leuk oud gebouw met heel veel interessante details. Ik hoop dat dit met de renovaties niet verloren gaat. Het personeel is vriendelijk en behulpzaam. De locatie is perfect, op wandelafstand van het centrum. Ook heel fijn dat je gratis kan parkeren bij het hotel.

Cons:

Het was bijna onmogelijk om te slapen in de warme kamer op de bovenste verdieping. Er zijn 2 velux ramen, waarvan er 1 kapot is, het andere kan licht gekanteld worden. Niet genoeg om de verstikkende hitte uit de kamer te krijgen. Eigenlijk is deze kamer niet geschikt om te verhuren. Omdat we met 4 personen en een hond waren, was er geen andere kamer beschikbaar.

2026-08-06 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-08-06 • via Nuitee
H
Hales • solo_traveller • au
8
Nice place
Pros:

Comfortable room

Cons:

Shower over bath hard for older people to get in and out.
Wobbly chair in dining room.

2026-08-06 • via Nuitee
J
Jeroen • couple • nl
8
Fijnhotel waar we zeker nog eens terug gaan komen
Pros:

Mooie ruime en nieuwe kamers

Cons:

De ontbijtruimte was erg benauwd en outdated.
Ook de omvang van het onbijtbuffet is voor verbetering vatbaar

2026-08-06 • via Nuitee
L
Lukas-Leon • couple • ch
8
2026-08-06 • via Nuitee
L
Loder • solo_traveller • gb
10
2026-08-05 • via Nuitee
A
alexandre • couple • br
7
Custo benefício bom.
Pros:

Tamanho do quarto

Cons:

Não tem ar condicionado, está muito quente o quarto.

2026-08-05 • via Nuitee
D
Deep • couple • gb
5
2026-08-05 • via Nuitee
S
Swantje • solo_traveller • de
8
alles Gelungen
Pros:

sehr freundlicher Empfang und gute Vorbereitung. Hundebett und Napf im Zimmer !

Cons:

nichts

2026-08-05 • via Nuitee
O
O7256AApauls • Friends getaway
10
Excellent weekend visit
Pros:

A well placed hotel within walking distance of the city centre with plenty of free parking for hotel guests. Hotel has been invested in with good quality fixtures and fittings and very helpful and pleasant staff. Excellent breakfast and a lovely bar. We were also able to cancel one room the day prior to arrival without a problem. Highly recommended.

2026-08-04 • via Tripadvisor
A
Anke • solo_traveller • de
9
Pros:

Neu renoviertes Zimmer, nette Mitarbeiter

Cons:

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2026-08-04 • via Nuitee