Best Western Abbots Barton Hotel

Hotels
Best Western
8.4 (2161 reviews)
36 New Dover Rd , Canterbury , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Noise issues
Cleanliness concerns
Chaotic breakfast service

Categories

Cleanliness
7.65
Some reviews indicate cleanliness issues with bathtubs and overall maintenance.
Service
9.15
Staff are frequently mentioned as friendly and helpful in multiple reviews.
Location
9.15
Guests appreciate the convenient location close to the city center.
Room Quality
8.15
Most rooms are comfortable, though some need refreshment and have noise issues.
Amenities
8.15
Amenities are decent, but some guests find them lacking, such as tea and coffee supplies.
Value for Money
8.65
Generally viewed as good value, especially for room rates and breakfast offerings.
Food and Beverage
7.65
Breakfast was mentioned as chaotic with food shortages, affecting overall perception.
Overall Experience
8.65
Most guests express a desire to return and appreciate the hotel's charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:50

Property Description

Elegant Rooms and Scenic Gardens
Nestled in 2 acres of landscaped gardens, Abbots Barton Hotel offers elegant rooms with free Wi-Fi, just a stone's throw away from Canterbury Cathedral.

Convenient Location and Modern Amenities
Situated outside Canterbury center, the hotel is a short walk from St Lawrence Cricket Ground and a quick drive to Dover Ferry Terminal. Each bright room is uniquely decorated and equipped with a flat-screen TV and modern bathroom.

Delicious Dining Options
Although our restaurant and bar are currently under refurbishment, indulge in our light room service menu featuring handcrafted artisan pizzas. A delightful treat to complement your stay.

Book your stay at Abbots Barton Hotel for a charming retreat amidst lush gardens and top-notch hospitality.

Important information:

Please note that the bedrooms at this property are not wheelchair accessible.

Please note that parking spaces can be limited at certain times. For information and maps for other local car parks, please visit reception or contact the property in advance using the details on the Booking Confirmation.

Please note that the elevator will be unavailable.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2161 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
C
Catherine couple au
10
Perfect place to have yourself for a few days In Canterbury.
Pros:

Close to Cathedral and surrounds.
Parking on site.
Restaurant on site.

Cons:

All good.

2026-05-15 via Nuitee
M
Martin solo_traveller gb
10
Pros:

The lovely staff, friendly and helpful. We took our little cocker spaniel and she had a bed and bowl ready in the room. We got an upgrade and wow it was special. Breakfast was wonderful with lovely, cheerful staff on hand to take care of us. Food was self service, plentiful and delicious. A highly recommended hotel and we are booking with them again. We went 29.4 to 2.5.26 with Canterbury on our door and so much to see and do. Try the punt experience it was great.

Cons:

Nothing we didn't like, it was 100% perfect for us as a couple with a little dog.

2026-05-15 via Nuitee
C
Clive solo_traveller gb
5
2026-05-13 via Nuitee
D
Daniel couple gb
10
2026-05-12 via Nuitee
A
Annette couple gb
8
Lovely building and staff a bit of a walk into the centre of town
Pros:

Beautiful property and grounds. They were having some refurbishments carried out when we stayed but everything was still clean and tidy

Cons:

Our room carpet had lots of stains even though the room looked newly repainted.

2026-05-11 via Nuitee
E
emmanuel couple gb
10
Lovely modern clean room
Pros:

Lovely modern clean room, really liked the staff

Cons:

Nothing

2026-05-10 via Nuitee
S
Selina couple gb
9
2026-05-10 via Nuitee
T
Tim couple gb
10
Hassle free peace and quiet.
Pros:

Quiet and peaceful environment

Cons:

Nothing

2026-05-08 via Nuitee
J
J.L. couple nl
9
2026-05-08 via Nuitee
E
eddie couple gb
6
2026-05-08 via Nuitee
S
Sam couple gb
10
Cannot fault it, we had a great stay.
Pros:

Beautiful rooms, amazing staff, incredible building.

2026-05-08 via Nuitee
A
Annewieke couple nl
8
2026-05-07 via Nuitee
D
Darryl couple gb
10
2026-05-07 via Nuitee
P
Patrick solo_traveller gb
7
Convenient for Kent County cricket
Pros:

Car parking

Cons:

Noise from guests in room immediately above. I was on 1st floor.

2026-05-06 via Nuitee
P
Paul couple gb
9
2026-05-06 via Nuitee
A
Anthony solo_traveller gb
8
Pros:

Very friendly and helpful staff.
Great variety of breakfast. Very comfortable bed.

Cons:

Slanting windows in bedroom - rain falling on the glass was very noisy - would have kept us awake if continued through night.
Very weak coffee at breakfast.

2026-05-06 via Nuitee
E
Esther family_with_children nl
7
2026-05-05 via Nuitee
C
Clothilde family_with_children fr
8
2026-05-05 via Nuitee
M
Mai solo_traveller ca
8
Séjour à Canterbury
Pros:

L’hôtel est à distance de marche des sites touristiques. La chambre est propre et confortable

Cons:

Rien

2026-05-05 via Nuitee
D
DAN couple gb
10
friendly hotel, walkable to the centre of everything.
Pros:

From the moment we arrived, the staff were very friendly and helpful. The room we had booked the air con wasn't working and within minutes someone came up to check and we were moved to a room that it worked. Nothing was too much trouble. The breakfast had everything you need to start your day and again the staff were wonderful and helpful. Having the free carpark was fantastic too, with only a 10minute walk to the centre.

Cons:

We enjoyed everything. Nothing not to like.

2026-05-05 via Nuitee