Hotel Palazzo dal Borgo

Hotels
8.9 (1969 reviews)
Via della Scala 6 , Florence , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Outstanding breakfast
Cons:
Room decor could be updated
Limited sockets

Categories

Cleanliness
8.79
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.26
Staff were extremely helpful and provided outstanding service.
Location
9.3
The location is excellent, within walking distance to main attractions.
Room Quality
8.25
Some rooms were described as needing updates; some mention of older decor.
Amenities
8.78
Well-furnished and included welcome gifts for kids.
Value for Money
8.74
Generally felt worth the money considering service and amenities.
Food and Beverage
8.79
Breakfast was praised, though some dishes could improve.
Overall Experience
9.26
Overall a fabulous stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:03

Property Description

Historic Charm and Modern Comfort
Located just a short stroll from Florence's iconic landmarks, Hotel Palazzo dal Borgo seamlessly blends historic charm with modern comfort.

Elegant Rooms and Luxurious Amenities
Indulge in spacious rooms featuring flat-screen TVs, air conditioning, and some with elegant 4-poster beds. Relax in the lounge adorned with antique furniture and frescoed walls.

Convenient Location for Exploring
With its proximity to Florence's historic center, Ponte Vecchio, and Uffizi Gallery, Hotel Palazzo dal Borgo is the perfect base for exploring the city's cultural treasures.

Ready to experience the allure of Florence from the comfort of Hotel Palazzo dal Borgo? Book your stay now!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.9
Based on 1969 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
S
Steven family_with_children gb
10
Wonderful stay in a lovely hotel
Pros:

This is a wonderful hotel with very friendly staff. Clean. Great location. Amazing size quadruple room. Steeped in tradition and very beautiful.

Cons:

Nothing

2026-08-29 via Nuitee
A
Ana Isabel solo_traveller pe
9
Pros:

El desayuno y aire acondicionado en el cuarto.

Cons:

La ducha un poco estrecha.

2026-08-29 via Nuitee
M
Mary couple au
9
Highly recommend! Great value for money
Pros:

The location was fantastic, short walk from the train station and walking distance to all the major attractions. The room was large and the bathroom was clean and modern. The staff were very helpful and the breakfast was so good with many options

Cons:

The air conditioning worked but was not as powerful as the heat required. We were still comfortable though

2026-08-28 via Nuitee
F
Fernanda couple br
10
Pros:

O hotel e quarto são perfeitos. Café da manhã impecável. E todos os funcionários simpáticos e nos trataram super bem.

2026-08-27 via Nuitee
M
MARCELO couple br
9
Excelente atendimento e localização.
Pros:

Excelente localização e café da manhã. Os funcionários são extremamente atenciosos e simpáticos.

Cons:

O ar condicionado funcionava, mas a potência não atendia o suficiente no calor do verão de Florença.

2026-08-27 via Nuitee
A
Alejandra couple cl
8
Un hotel con espacios muy únicos , la terraza del desayuno, la habitación, las personas de la recepción muy agradables ,
Pros:

El lugar muy bonito

2026-08-26 via Nuitee
A
ALEX family_with_children es
9
2026-08-26 via Nuitee
J
James couple gb
10
Great location, lovely breakfast, authentically Italian in a beautiful city
Pros:

Excellent

Cons:

Nothing

2026-08-26 via Nuitee
D
Diogo solo_traveller br
10
Pros:

What I enjoyed most was their attentiveness in every detail. They offered an umbrella when it was rainning and even wrote a welcome message in my own language. I highly recommend this hotel.

2026-08-25 via Nuitee
L
Liliam couple au
8
Nice hotel
Pros:

Cute rooms, great location.

Cons:

We had an issue 1st day w the A/C but they changed the room for us and did everything to make us feel comfortable

2026-08-24 via Nuitee
L
Lessan solo_traveller ca
10
Pros:

Oh Palazzo dal Borgo ...
I've traveled quite a lot and stayed in beautiful places. The summer months are challenging because of the crowds and heat.

This is the kind of hotel that becomes part of the trip itself... not just somewhere you sleep.

Gorgeous breakfast was served in a beautiful garden setting every day - with staff who would bring freshly made coffee or a drink of our choice. The lighting and furnishings in the rooms and the whole place are so tasteful.

The location is discreet but a few steps away from everything a traveler needs.

Thank you for this memory. I won't have to search for a hotel next time.

2026-08-24 via Nuitee
B
Bruno family_with_children br
10
2026-08-23 via Nuitee
E
Elson couple br
9
Tirando esse contratempo, foi muito bom
Pros:

Localização, atendimento e o lugar e muito acolhedor

Cons:

O ar condicionado não estava funcionando direito, informei na recepção e nada mudou. Um calor absurdo que estava na Europa

2026-08-23 via Nuitee
G
Garry couple us
9
2026-08-23 via Nuitee
M
Martin couple gb
8
Lovely hotel in Florence
Pros:

The location was wonderful, very close to the train station and an easy walk to all the sights. The hotel is also in a quiet area.

Breakfast had a good selection and the courtyard is lovely.

Hotel staff were lovely throughout!

Cons:

The Aircon could have been better, we stayed during 35 degree weather and could tell it was dated but there is Aircon.

2026-08-23 via Nuitee
F
Francielle solo_traveller br
10
Sensacional!
Pros:

Tudo!! Eu amei demais!! Funcionarios muito receptivos. Me ajudaram muito com o idioma. A Silvia é brasileira e foi maravilhosa! Obrigada a todos!!

Cons:

Gostei de tudo!!

2026-08-23 via Nuitee
B
Bree couple us
9
I wouldn’t stay anywhere else in Florence!
Pros:

The staff was incredible. Our stay was very personalized, the room was gorgeous, the hotel was incredibly clean, and the breakfast was fantastic.

Cons:

The bed was quite firm

2026-08-22 via Nuitee
H
Hirose extended_group jp
10
朝食会場が素晴らしい
Pros:

フィレンツェ 駅とフィレンツェ大聖堂の中間位で徒歩圏内、ヴェッキオ橋などの観光地もすぐ近く。すぐ隣でビールや水が帰る。朝食会場の中庭が素晴らしく、サービスも良い。使い捨てスリッパが提供された。15世紀の建物の雰囲気も良い。

2026-08-21 via Nuitee
Y
yassine solo_traveller fr
9
2026-08-20 via Nuitee
D
Diego couple br
10
Maravilhoso
Pros:

Os funcionários são muito simpáticos e prestativos! A localização do hotel é muito boa e o café da manhã é sensacional! Recomendo o hotel com certeza!

Cons:

O ar condicionado não conseguia deixar o quarto frio, mas refrescava o espaço. A temperatura da acomodação não atrapalhou a estadia.

2026-08-20 via Nuitee