Hotel Palazzo dal Borgo

Hotels
8.9 (1969 reviews)
Via della Scala 6 , Florence , IT
+39 055 216237

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Outstanding breakfast
Cons:
Room decor could be updated
Limited sockets

Categories

Cleanliness
8.79
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.26
Staff were extremely helpful and provided outstanding service.
Location
9.3
The location is excellent, within walking distance to main attractions.
Room Quality
8.25
Some rooms were described as needing updates; some mention of older decor.
Amenities
8.78
Well-furnished and included welcome gifts for kids.
Value for Money
8.74
Generally felt worth the money considering service and amenities.
Food and Beverage
8.79
Breakfast was praised, though some dishes could improve.
Overall Experience
9.26
Overall a fabulous stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:03

Property Description

Historic Charm and Modern Comfort
Located just a short stroll from Florence's iconic landmarks, Hotel Palazzo dal Borgo seamlessly blends historic charm with modern comfort.

Elegant Rooms and Luxurious Amenities
Indulge in spacious rooms featuring flat-screen TVs, air conditioning, and some with elegant 4-poster beds. Relax in the lounge adorned with antique furniture and frescoed walls.

Convenient Location for Exploring
With its proximity to Florence's historic center, Ponte Vecchio, and Uffizi Gallery, Hotel Palazzo dal Borgo is the perfect base for exploring the city's cultural treasures.

Ready to experience the allure of Florence from the comfort of Hotel Palazzo dal Borgo? Book your stay now!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.9
Based on 1969 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
R
ronen • couple • il
9
מלון טוב למטיילים בפירנצה
Pros:

מלון בוטיק קטן במיקום מרכזי ובמרחק הליכה קצר מכל האתרים המעניינים ותחנת הרכבת. המלון שקט ונקי והצוות ידידותי ומסייע. ארוחת בוקר טובה .

Cons:

מסיבה טכנית החימום בחדרים לא עבד ולכן היה קר יחסית בחדר (היה מזג אויר קר).

2026-11-05 • via Nuitee
M
marianna • couple • ch
8
2026-11-05 • via Nuitee
S
Sandra • family_with_children • lu
9
2026-11-03 • via Nuitee
G
giorgio • solo_traveller • it
8
Ottima posizione e rapporto qualità prezzo
Pros:

Tipico stile Fiorentino

Cons:

Bagni da rinnovare

2026-11-03 • via Nuitee
E
Eva • family_with_children • es
9
2026-11-02 • via Nuitee
E
Eugene • couple • us
9
I would love to come back because of the greet staff, beautiful property, and perfect location.
Pros:

The staff was incredible! Silvia (who worked the bar area in the evenings) was amazing! I enjoyed seeing her when she was there!

Cons:

My bed was very uncomfortable. The mattress is simply too hard. This is my only complaint about my stay.

2026-11-01 • via Nuitee
K
Kathleen • solo_traveller • us
10
Very nice place to stay in Florence. Comfortable with very helpful people.
Pros:

Wonderful older property with a staff that was extremely helpful. They helped me with an early morning taxi and also provided a breakfast box to go.

Cons:

Loud street noise in the night

2026-10-31 • via Nuitee
S
Shanshan • couple • ca
9
2026-10-29 • via Nuitee
A
antonio • family_with_children • fr
10
À refaire
Pros:

Emplacement, chambre et personnel

Cons:

Rien

2026-10-24 • via Nuitee
B
Beckie Marie • family_with_children • us
10
2026-10-21 • via Nuitee
T
Thomas • couple • us
9
2026-10-20 • via Nuitee
C
coleman • couple • us
10
2026-10-18 • via Nuitee
X
Xavier • family_with_children • fr
10
Super accueil dans cette très belle demeure
2026-10-18 • via Nuitee
H
HYWEL • couple • gb
7
Central location in a beautiful building but room was disappointing
Pros:

Friendly helpful staff on desk. Nice downstairs area, bar and breakfast place. Lovely old building near to station.

Cons:

Our room felt rather small and cramped. We were on the road side and it was noisy at night from traffic.

2026-10-17 • via Nuitee
J
JUN • family_with_children • kr
10
Pros:

위치가 좋았고, 직원들의 응대가 따뜻하고 전문적이었습니다.

Cons:

건물이 오래되어 창문이 잘 닫히지 않았어요..

2026-10-14 • via Nuitee
L
Lei • couple • au
10
美丽的房间
Pros:

地理位置非常好，酒店员工非常温暖有礼貌，上午到有房间会贴心让你们早日入住，行李帮忙提到房间，早餐非常丰盛

2026-10-13 • via Nuitee
L
Lei • couple • au
10
2026-10-13 • via Nuitee
V
Victoria • couple • us
10
Great place to stay in a good location. The staff was wonderful
Pros:

We really liked the location and the comfortable room.

Cons:

There really wasn’t anything that I didn’t like.

2026-10-12 • via Nuitee
J
Jaclyn • couple • us
4
2026-10-10 • via Nuitee
H
henri • couple • fr
9
Pros:

La gentillesse du personnel , l’emplacement, le petit déjeuner et l’histoire de l’hôtel.

Cons:

La literie

2026-10-09 • via Nuitee