Hyatt Regency Phuket Resort

Hotels
Hyatt Regency
16/12 Moo 6, Tambon Kamala, Amphoe Kathu, Phuket 83150 , Kamala Beach , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful property
Cons:
Rocky beach
High food prices

Categories

Cleanliness
8.41
The hotel was described as modern, stylish, and very clean, but some guests mentioned issues with the beach being rocky.
Service
9.38
Exceptional service reported by multiple guests, with staff going above and beyond.
Location
8.42
Location was often praised for its convenience but noted to be far from certain attractions.
Room Quality
8.87
Rooms were described as spacious and well-maintained.
Amenities
8.9
Good facilities mentioned, but some guests felt the place was too quiet.
Value for Money
8.36
Guests mentioned high food prices due to added taxes, affecting perceived value.
Food and Beverage
8.41
Breakfast was excellent, but food prices were considered high.
Overall Experience
8.88
Overall experience was generally positive, with special mentions of staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 23:40

Property Description

Luxurious Accommodations with Spectacular Views

The Hyatt Regency Phuket Resort offers 201 spacious rooms and suites, each with private balconies showcasing breathtaking views of the Andaman Sea. Whether you're watching the sunset or enjoying the sea breeze, our accommodations provide the perfect backdrop for a memorable stay.

Culinary Delights and Unique Dining Experiences

Indulge your taste buds at our three restaurants and bar, each offering a distinct culinary experience. From international and Asian cuisine at Pool House Kitchen to premium Teppanyaki at Mizu, and from poolside dining at 180 Degrees to bohemian ambiance and Latin American flavors at Casa Boho, there's something to satisfy every palate.

Recreational Facilities and Unmatched Amenities

Experience relaxation and adventure with our range of facilities, including the Nahm Spa, Camp Hyatt poolside kids club, dive center, Regency Club, fitness center, and the largest seafront infinity pool in Phuket. Whether you seek wellness activities or water sports, our resort has something for everyone.

Book your stay at Hyatt Regency Phuket Resort and immerse yourself in a world of luxury, culinary delights, and unparalleled experiences.

Important information:

Casa Boho, our signature clifftop three-story restaurant and bar with its own entertainment lounge and infinity pool. Food: Latin American Open: From 12 pm - 10 pm daily.

We are pleased to announce that Hyatt Regency Phuket Resort has officially gained SHA Plus certification by Amazing Thailand Safety and Health Administration (SHA) demonstrating our hotel product and service readiness and compliance with sanitation measures to prevent the spread of COVID-19.

Please be informed that the beach in front of the resort is not suitable for swimming.

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The resort provides a complimentary scheduled shuttle service:
- from the resort to Kamala Beach (11:00, 13:00, 14:00)
- from Kamala Beach to the resort (14:15, 16:15, 18:15)
Seating is available on a first-come, first serve basis.
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Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

In an event where the guest name does not match the name on the credit card, the total reservation will be charged with the guest checking in and any fees charged to the credit card used to guarantee the booking will be refunded back.

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Please be informed that an extra 3rd person (children and adults) staying in the "Club" rooms with access to the Regency Club Lounge will be charged a different amount for the Children and extra beds additional fees. This fee will be inclusive of the Club benefits as well as breakfast. Please contact the property directly for the cost and any other additional details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Sun, Sep 20, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

Cleanliness: 8.41
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
D
Devesh couple in
9
2026-09-12 via Nuitee
H
Hamad family_with_children ae
1
Unfortunately, my experience at Hyatt Regency Phuket was very disappointing. I chose this hotel because of the Hyatt bra
Pros:

لا شيء.

Cons:

المكان ماتوقعته يطلع بهالشكل ابدا.

2026-09-12 via Nuitee
A
Azhar family_with_children sa
10
Pros:

Family friendly. Amazing staff and great location.

2026-09-10 via Nuitee
C
Chawki Ali couple ci
10
Pros:

Very nice hotel, amazing staff!

Cons:

Pool was closed for maintenance unfortunately but that happens

2026-09-10 via Nuitee
M
Mazal solo_traveller il
5
Pros:

The staff was very attentive and helpuf

Cons:

The location of the hotel, there is no beach infornt of it, just rocks, not swimable. The location of the room, the balcony was exposed to the entrance of the hotel so no privacy, constantly exposed, couldn't enjoy the plunge pool and balcony. The room facilities are not up to date.

2026-09-06 via Nuitee
B
Bader solo_traveller kw
9
Pros:

كل شي جميل من مساحه للغرفه وكذلك موقع المطعم

Cons:

تم حجز غرفه عائليه وغرفه مزدوجه وتم دفع مبلغ زياده للغرفه المزدوجه حتى تكون متصله مع الغرفه العائليه وبهذه اللحظه ادرلك وجود نوع من الاستغلال والافضل ان تكون متصله ومجانيه مع العلم ان المسبح كان مغلق للصيانه حيث لم استخدم المسبح

2026-09-06 via Nuitee
A
Abdulrahman solo_traveller ae
8
2026-09-02 via Nuitee
A
Abdulrahman solo_traveller ae
9
Pros:

See View

Cons:

Wasn't directly to the sea

2026-09-02 via Nuitee
S
Shoug family_with_children sa
10
Pros:

الموظفين كانو جداً متفهمين وجود شخص باwheelchair
وتم حجز لنا غرفة قريبه واجراءات الcheck in سريعه جدا واريد التوجة للشكر للموظفين nadia , anis , mifs
والمرافق وبالاخص ال kids club

Cons:

لا يوجد

2026-08-30 via Nuitee
A
Abdulrhman family_with_children sa
10
2026-08-30 via Nuitee
L
Lan Jung solo_traveller de
5
Not meeting the hotel's standard of cleanliness.
Pros:

Staff were nice. Usually, Thai people are friendly.

Cons:

Breakfast was total chaos. All the chairs were dirty, and I did not feel comfortable sitting there. Staff seemed overloaded with too much work, and the manager wasn't paying attention or helping. Some of the glasses served were unclean. Disgusting. Even though they apologized, it was still terrible. I had a stomach virus while I was staying. They should not be called Hyatt Regency- at all.. it was worst Hyatt ever. Sorry.

2026-08-29 via Nuitee
S
Sana extended_group ae
10
2026-08-29 via Nuitee
S
Sana extended_group ae
10
2026-08-29 via Nuitee
E
Eliza family_with_children sg
5
Pros:

Good pool

Cons:

Food was not great and the place looked tired needs a renovation. Staff were lovely.

2026-08-28 via Nuitee
I
Iman couple om
8
2026-08-27 via Nuitee
S
Sana extended_group ae
9
2026-08-27 via Nuitee
J
Jain solo_traveller my
10
2026-08-26 via Nuitee
אלירן family_with_children il
10
2026-08-26 via Nuitee
B
Bill couple au
10
2026-08-25 via Nuitee
Y
Yehonatan solo_traveller il
10
Pros:

שרות טוב
מלון מפנק

Cons:

קצת מרוחק מצריך רכב או כל הזמן מוניות

2026-08-25 via Nuitee