Hyatt Regency Phuket Resort

Hotels
•
Hyatt Regency
16/12 Moo 6, Tambon Kamala, Amphoe Kathu, Phuket 83150 , Kamala Beach , th
+66 76 231 234

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful property
Cons:
Rocky beach
High food prices

Categories

Cleanliness
8.41
The hotel was described as modern, stylish, and very clean, but some guests mentioned issues with the beach being rocky.
Service
9.38
Exceptional service reported by multiple guests, with staff going above and beyond.
Location
8.42
Location was often praised for its convenience but noted to be far from certain attractions.
Room Quality
8.87
Rooms were described as spacious and well-maintained.
Amenities
8.9
Good facilities mentioned, but some guests felt the place was too quiet.
Value for Money
8.36
Guests mentioned high food prices due to added taxes, affecting perceived value.
Food and Beverage
8.41
Breakfast was excellent, but food prices were considered high.
Overall Experience
8.88
Overall experience was generally positive, with special mentions of staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 23:40

Property Description

Luxurious Accommodations with Spectacular Views

The Hyatt Regency Phuket Resort offers 201 spacious rooms and suites, each with private balconies showcasing breathtaking views of the Andaman Sea. Whether you're watching the sunset or enjoying the sea breeze, our accommodations provide the perfect backdrop for a memorable stay.

Culinary Delights and Unique Dining Experiences

Indulge your taste buds at our three restaurants and bar, each offering a distinct culinary experience. From international and Asian cuisine at Pool House Kitchen to premium Teppanyaki at Mizu, and from poolside dining at 180 Degrees to bohemian ambiance and Latin American flavors at Casa Boho, there's something to satisfy every palate.

Recreational Facilities and Unmatched Amenities

Experience relaxation and adventure with our range of facilities, including the Nahm Spa, Camp Hyatt poolside kids club, dive center, Regency Club, fitness center, and the largest seafront infinity pool in Phuket. Whether you seek wellness activities or water sports, our resort has something for everyone.

Book your stay at Hyatt Regency Phuket Resort and immerse yourself in a world of luxury, culinary delights, and unparalleled experiences.

Important information:

Casa Boho, our signature clifftop three-story restaurant and bar with its own entertainment lounge and infinity pool. Food: Latin American Open: From 12 pm - 10 pm daily.

We are pleased to announce that Hyatt Regency Phuket Resort has officially gained SHA Plus certification by Amazing Thailand Safety and Health Administration (SHA) demonstrating our hotel product and service readiness and compliance with sanitation measures to prevent the spread of COVID-19.

Please be informed that the beach in front of the resort is not suitable for swimming.

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The resort provides a complimentary scheduled shuttle service:
- from the resort to Kamala Beach (11:00, 13:00, 14:00)
- from Kamala Beach to the resort (14:15, 16:15, 18:15)
Seating is available on a first-come, first serve basis.
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Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

In an event where the guest name does not match the name on the credit card, the total reservation will be charged with the guest checking in and any fees charged to the credit card used to guarantee the booking will be refunded back.

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Please be informed that an extra 3rd person (children and adults) staying in the "Club" rooms with access to the Regency Club Lounge will be charged a different amount for the Children and extra beds additional fees. This fee will be inclusive of the Club benefits as well as breakfast. Please contact the property directly for the cost and any other additional details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Sun, Sep 20, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

Cleanliness: 8.41
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
D
Dana • solo_traveller • il
7
Pros:

הבריכה נחמדה גדולה ויפה.
וארוחת הבוקר הכי מפנקת שיש.

Cons:

המיקום של המלון מרוחק מאוד מכל המרכז. יש לקחת מונית לכל מקום. החוף עצמו של המלון לא יפה ומבאס. שילמנו המון כסף לחדר בלי נוף. מבאס ממש.

2026-07-25 • via Nuitee
S
Sultan • family_with_children • ae
10
Pros:

خدمة الغرف ممتازة مرتين في اليوم

إطلالات الفندق

Cons:

الموقع لازم سياره حتى لاقرب المحلات

2026-07-25 • via Nuitee
N
Nathalie • family_with_children • ae
9
2026-07-25 • via Nuitee
K
Kelly • couple • au
10
2026-07-24 • via Nuitee
A
Aaditi Bhoju • couple • hk
10
2026-07-24 • via Nuitee
K
Kaneko • solo_traveller • ae
10
It's a real luxury stay in Phuket
Pros:

Everything during our 3 night stay at Hyatt Regency was great, to be honest 👍🏻
Location, clean hotel facilities and beautiful room with a big bathroom and the ocean view, the beach with cute fishes in coral 🪸, various food selection of breakfast buffet, quick transportation with a cart inside hotel and a big relaxing swimming pool and hotel staffs gave us the best smile & hospitality!
It was on my birthday, I found a cute & kind decoration on my bed for my birthday celebration
It was really a happy stay for me.

Cons:

There wasn't anything that I didn't like about hotel.
Just the hair dryer has god not good enough of power.

2026-07-23 • via Nuitee
D
Denis • couple • be
8
2026-07-23 • via Nuitee
S
Sammy • family_with_children • il
10
2026-07-22 • via Nuitee
B
Basmah • extended_group • ae
10
I love it
Pros:

It was clean and organised

Cons:

Nothing except no shops clise to the resort

2026-07-22 • via Nuitee
C
chen • solo_traveller • il
10
יופי של מלון
Pros:

הכל יפה , מיוחד , שירות מצוין.
ארוחת בוקר עשירה

Cons:

מחירים טיפה גבוהים על אקסטרות....כביסה, מסעדה וכו

2026-07-22 • via Nuitee
K
khalid • couple • sa
10
2026-07-21 • via Nuitee
M
Muna • family_with_children • qa
5
2026-07-20 • via Nuitee
Z
Ziyad • couple • sa
9
I have negative comments for the breakfast Thay have pork with different kind of cooking at Breakfast but thay don’t ot
2026-07-20 • via Nuitee
A
Ajima • family_with_children • be
6
Below average
Pros:

The breakfast had a wide range and was good

Cons:

The rooms were honestly just okay. Housekeeping did the absolute bare minimum and left. The cutlery we used was left dirty for days. There was food on the floor from previous guests, and we had to point it out on our third night before it was finally cleaned. The tables weren’t cleaned, and the bed sheets weren’t changed. It felt like they came to the room just to mark attendance and then left.

The towels also had a strong smell that reminded me of mosquito repellent. After drying myself with them, I developed a terrible itch all over my body once they were replaced everything was ok.
Overall our stay was just there to be honest and no where close to a 5star hotel stay.

2026-07-19 • via Nuitee
A
Ajima • couple • be
6
Our stay was just there.
Pros:

Breakfast had a good spread and was very ok.

Cons:

The rooms were honestly just okay. Housekeeping did the absolute bare minimum and left. The cutlery we used was left dirty for days. There was food on the floor from previous guests, and we had to point it out on our third night before it was finally cleaned. The tables weren’t cleaned, and the bed sheets weren’t changed. It felt like they came to the room just to mark attendance and then left.

The towels also had a strong smell that reminded me of mosquito repellent. After drying myself with them, I developed a terrible itch all over my body.

2026-07-19 • via Nuitee
H
Hanoof • family_with_children • ae
10
I’ll be back for sure!
Pros:

The amazing staff!

Cons:

Not as clean as I’d hoped

2026-07-18 • via Nuitee
A
Abdullah • family_with_children • kw
10
2026-07-18 • via Nuitee
Y
Yomi • couple • ng
9
2026-07-18 • via Nuitee
G
Ghosn • family_with_children • om
10
2026-07-17 • via Nuitee
B
Brett • extended_group • au
9
Pros:

Great Breakfast and good service and facilities

Cons:

Food options were great but expensive

2026-07-17 • via Nuitee