Hyatt Regency Phuket Resort

Hotels
Hyatt Regency
8.7 (2105 reviews)
16/12 Moo 6, Tambon Kamala, Amphoe Kathu, Phuket 83150 , Kamala Beach , th

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Health club
Free beach club nearby
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful property
Cons:
Rocky beach
High food prices

Categories

Cleanliness
8.41
The hotel was described as modern, stylish, and very clean, but some guests mentioned issues with the beach being rocky.
Service
9.38
Exceptional service reported by multiple guests, with staff going above and beyond.
Location
8.42
Location was often praised for its convenience but noted to be far from certain attractions.
Room Quality
8.87
Rooms were described as spacious and well-maintained.
Amenities
8.9
Good facilities mentioned, but some guests felt the place was too quiet.
Value for Money
8.36
Guests mentioned high food prices due to added taxes, affecting perceived value.
Food and Beverage
8.41
Breakfast was excellent, but food prices were considered high.
Overall Experience
8.88
Overall experience was generally positive, with special mentions of staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 23:40

Property Description

Experience a blend of luxury and nature at Hyatt Regency Phuket Resort, where serenity meets seafront beauty along the stunning Kamala Bay.

Accommodations
Relax in one of our 201 spacious rooms and suites, each boasting private balconies that present breathtaking views of the Andaman Sea, ensuring your stay is not only comfortable but unforgettable.

Dining Delights
Savor an exquisite culinary journey with three distinctive dining venues. Enjoy international dishes at Pool House Kitchen, relish premium Teppanyaki at Mizu, and indulge in Latin flavors at Casa Boho, featuring an infinity pool and panoramic views of the sunset.

Recreational Amenities
Unwind with exceptional amenities, including the largest seafront infinity pool in Phuket, Nahm Spa, and a kids club. Engage in exciting snorkeling and diving experiences or host events in our unique White Canvas venue with stunning ocean views.

Book your escape to paradise today!

Important information:

Casa Boho, our signature clifftop three-story restaurant and bar with its own entertainment lounge and infinity pool. Food: Latin American Open: From 12 pm - 10 pm daily.

We are pleased to announce that Hyatt Regency Phuket Resort has officially gained SHA Plus certification by Amazing Thailand Safety and Health Administration (SHA) demonstrating our hotel product and service readiness and compliance with sanitation measures to prevent the spread of COVID-19.

Please be informed that the beach in front of the resort is not suitable for swimming.

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The resort provides a complimentary scheduled shuttle service:
- from the resort to Kamala Beach (11:00, 13:00, 14:00)
- from Kamala Beach to the resort (14:15, 16:15, 18:15)
Seating is available on a first-come, first serve basis.
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Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

In an event where the guest name does not match the name on the credit card, the total reservation will be charged with the guest checking in and any fees charged to the credit card used to guarantee the booking will be refunded back.

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Please be informed that an extra 3rd person (children and adults) staying in the "Club" rooms with access to the Regency Club Lounge will be charged a different amount for the Children and extra beds additional fees. This fee will be inclusive of the Club benefits as well as breakfast. Please contact the property directly for the cost and any other additional details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2105 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
A
Aliaksei couple ru
8
Pros:

Отель для отдыха с детьми похоже на кусочек турции в тайланде . Отличается от всех других
Хаят

Cons:

Бассейн мелкий и горячий

2026-04-18 via Nuitee
B
betty family_with_children il
10
מושלם
Pros:

שירות מעולה, ארוחת בוקר מושלמת. חדרים מרווחים.

2026-04-18 via Nuitee
E
elena solo_traveller ae
9
Pros:

Great customer service. They gave me an upgrade, as the booked room was not available with one large bed, only doble bed available at the time of the booking. I got a beautiful room with private pool in the terrace. Great bathroom, super big and great lighting. The pool of the hotel if super beautiful during the day, but even more at evening time. Quality of the food pretty good overall.

Cons:

The pool is very close to the main road, a bit noisy some times.

2026-04-18 via Nuitee
G
Georgette family_with_children au
9
2026-04-17 via Nuitee
ÜLKÜ extended_group tr
7
2026-04-17 via Nuitee
A
Andrea solo_traveller au
10
Pros:

The facilities were exceptional!!

2026-04-17 via Nuitee
P
Phoebe Mercado-Espinoza solo_traveller ph
10
2026-04-17 via Nuitee
E
Elie couple ae
8
We had a very nice stay overall and are very thankful for the staff.
Pros:

The property is quite big and ideal for a family stay. Massive pool with great restaurant choices (especially the sunset bar/resto which has another pool that’s better suited for couples). The location is perfect too just a few minutes from Kamala beach.

We had an issue with the AC in the room we booked but they were kind enough to upgrade us almost immediately. Staff is super friendly and very likable and attends to your needs instantly, especially the buggy service which was very efficient.

Cons:

The rooms are a bit old and need renovating. There could definitely be improvement there considering the price.

The beach area is very small and quite dirty.

Small detail that some people might care about - the gym is super basic, bit of a letdown for a 5 star hotel.

2026-04-16 via Nuitee
S
Saneeburapatid solo_traveller th
10
2026-04-16 via Nuitee
P
Philipp couple de
8
Lovely location with very friendly staff
Pros:

Not directly in the Centre of town and nicely nestled into the mountain with individual buildings rather than one big block.
Own access to the beach as an alternative to the pool.

2026-04-16 via Nuitee
H
hassan couple ma
9
Pros:

Le personnel est top

2026-04-15 via Nuitee
N
Nomita solo_traveller in
8
2026-04-15 via Nuitee
K
Kirill family_with_children ru
8
Отель для состоятельных пенсионеров
Pros:

Прекрасный завтрак, хороший видовой ресторан Каса Бохо, Отзывчивый персонал. Классный сотрудник Марат- все расскажет и поможет в любом вопросе

Cons:

месторасположение отеля сомнительное, но если ты на байке, то в принципе это решаемо. Из-за своей холмистой местности, все гости передвигаются на электрокарах и приходится переодически уворачиваться от машинок) Купабельного пляжа у отеля нет. Нету счастливых часов у бассейного бара)

2026-04-14 via Nuitee
N
Netanel family_with_children il
10
Great stay with the family
2026-04-14 via Nuitee
W
Willy_Hajdarevic14 couple sg
10
An exceptional Stay with Outstanding Service
Pros:

We had an absolutely wonderful stay at this resort. From the moment we arrived, we felt very welcome and special.

What truly made the experience exceptional was the staff. Their level of service was outstanding — always attentive, incredibly responsive, and genuinely warm. Every request was handled quickly and with a smile, making us feel both valued and completely at ease throughout my stay.

The resort itself is fantastic: well maintained, comfortable, and perfectly located in Kamala to enjoy both relaxation and leisure. Nice environment that’s both luxurious and welcoming.

Overall, a truly memorable experience. I would gladly return and highly recommend it to anyone looking for a place where great service meets a great setting.

2026-04-13 via Nuitee
A
ANGELES family_with_children es
9
Vacaciones familiares
Pros:

Habitaciones amplias, piscina excepcional en 1a línea, amabilidad de todo el personal, limpieza exquisita. Desayuno buffet internacional completo.

Cons:

Actividades más interesantes del kids club con coste adicional, a un precio elevado.

2026-04-12 via Nuitee
J
johannes solo_traveller nl
8
2026-04-12 via Nuitee
T
Tara family_with_children gb
9
2026-04-11 via Nuitee
M
Manvi solo_traveller il
10
2026-04-11 via Nuitee
R
Rohin extended_group au
10
Extremely happy with my choice!!
Pros:

Great location amazing facilities and exceptional staff.
I got so much more than expected from this resort, and it left the best impression of Thailand and its people on me.
Will be back in the future!!

2026-04-11 via Nuitee