Sure Hotel by Best Western Bordeaux Lac

Hotels
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Sure Hotel by Best Western
8.2 (2929 reviews)
Rue du Grand Barail , Bordeaux , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good value for money
Convenient location
Cons:
Dust and maintenance issues
Limited food options on weekends
Some humidity in rooms

Categories

Cleanliness
7.95
Reviews praised the cleanliness but mentioned dust issues.
Service
8.95
Many reviews highlighted the friendly and attentive service received.
Location
8.45
Location was frequently noted as convenient for travel and local attractions.
Room Quality
7.95
General satisfaction with room quality, though some mentioned humidity issues.
Amenities
7.95
Amenities met basic expectations, but some guests noted restaurant closure.
Value for Money
8.45
Good prices for the services offered, but some issues reported.
Food and Beverage
7.45
Mixed ratings due to restaurant unavailability on weekends.
Overall Experience
8.45
Overall a pleasant experience, with some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:57

Property Description

Scenic Lakefront Location
Nestled next to a picturesque lake in Bordeaux, Sure Hotel by Best Western Bordeaux Lac provides a tranquil retreat.
Modern Comforts and Amenities
Enjoy free Wi-Fi, flat-screen TVs, and well-equipped bathrooms with complimentary toiletries in every room. Indulge in a delicious buffet breakfast and savor French cuisine at the on-site restaurant.
Convenient Facilities and Proximity
Benefit from free private parking, easy access to Bordeaux Casino, and close proximity to Parc des Expositions tram stop. Explore nearby attractions like Bordeaux-Lac Golf Club just a short drive away.
Book now for a relaxing stay with top-notch services and a prime location.

Important information:

Check in is before 23:00. Rooms cannot be guaranteed after this time. If you cannot change your arrival time, please contact the hotel in advance.

Please note that the restaurant is open only from Monday to Thursday evenings inclusive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2929 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
A
Alain • family_with_children • fr
10
Pros:

Tout
Ne changez rien

Cons:

Rien

2026-07-04 • via Nuitee
V
van loon • solo_traveller • nl
9
Op doorreis
Pros:

Dat de hond welkom was ,mooie schone kamer, fijne douche ,prima !!

Cons:

Kan niks bedenken

2026-07-04 • via Nuitee
M
MELANIE • solo_traveller • fr
8
A la hauteur de mes demandes
Pros:

Très propre et fonctionnel

Cons:

le wifi

2026-07-03 • via Nuitee
N
Nathalie • family_with_children • fr
8
2026-07-02 • via Nuitee
D
Dorothy • solo_traveller • us
7
Good room, efficient staff, not convenient to city
Pros:

Clean, lovely staff, not convenient

Cons:

Not on good location

2026-07-02 • via Nuitee
A
Andrea • solo_traveller • es
8
2026-07-02 • via Nuitee
S
Soraya • couple • fr
10
Gros point positif sur les personnels
Pros:

Les personnels très impliqués dans le confort de leurs clients

2026-07-02 • via Nuitee
C
Clio03 • solo_traveller • fr
10
Vraiment très bien 👍🏼
Pros:

Hôtel confortable très bien équipé. Personnel accueillant et bienveillant. Cuisine maison. Excellent petit déjeuner.
Rapport qualité prix tout à fait correct. Je recommande !

Cons:

Les chambres sont petites mais tout est bien pensé pour exploiter le moindre cm.

2026-07-01 • via Nuitee
H
Happy 4 Journeys • solo_traveller • nl
10
Top hotel voor weinig geld om Bordeaux te ontdekken
Pros:

Personeel is zeer vriendelijk en behulpzaam. Ongeveer 500 meter van het hotel is tram die richting centrum rijdt. Gratis parkeren pal voor het hotel.

Cons:

Niets

2026-07-01 • via Nuitee
P
Pascale • solo_traveller • fr
9
Séjour très agréable
Pros:

Son emplacement, le personnel très agréable

Cons:

Ras

2026-06-30 • via Nuitee
L
LAURENCE • family_with_children • fr
8
2026-06-30 • via Nuitee
V
Virginie • family_with_children • fr
7
2026-06-30 • via Nuitee
A
Annick • couple • be
10
Super, c’est chaud
Pros:

Nous avons aimé le bon accueil des personnel, tout était parfait 😀

2026-06-30 • via Nuitee
G
Gottmer • couple • nl
9
Cons:

Wij zouden graag aparte dekbedden lekker gebeente gevonden.

2026-06-29 • via Nuitee
N
Nadia • couple • fr
2
2026-06-29 • via Nuitee
C
Claude • solo_traveller • fr
10
Pros:

Personnels très très aimables et très avenants
Petit déjeuner très très copieux tout est très bien

Cons:

Rien

2026-06-29 • via Nuitee
I
Ibrahima • solo_traveller • fr
10
2026-06-28 • via Nuitee
K
Karolina • couple • lt
9
Good
Pros:

The room was clean. Breakfast was good, there was a hot omlete and bacon. The hotel has a free parking place.

2026-06-28 • via Nuitee
Y
yanis • couple • fr
10
2026-06-28 • via Nuitee
S
Sylvain • family_with_children • fr
8
2026-06-28 • via Nuitee