Sure Hotel by Best Western Bordeaux Lac

Hotels
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Sure Hotel by Best Western
8.2 (2672 reviews)
Rue du Grand Barail , Bordeaux , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good value for money
Convenient location
Cons:
Dust and maintenance issues
Limited food options on weekends
Some humidity in rooms

Categories

Cleanliness
7.95
Reviews praised the cleanliness but mentioned dust issues.
Service
8.95
Many reviews highlighted the friendly and attentive service received.
Location
8.45
Location was frequently noted as convenient for travel and local attractions.
Room Quality
7.95
General satisfaction with room quality, though some mentioned humidity issues.
Amenities
7.95
Amenities met basic expectations, but some guests noted restaurant closure.
Value for Money
8.45
Good prices for the services offered, but some issues reported.
Food and Beverage
7.45
Mixed ratings due to restaurant unavailability on weekends.
Overall Experience
8.45
Overall a pleasant experience, with some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:57

Property Description

Scenic Lakefront Location
Nestled next to a picturesque lake in Bordeaux, Sure Hotel by Best Western Bordeaux Lac provides a tranquil retreat.
Modern Comforts and Amenities
Enjoy free Wi-Fi, flat-screen TVs, and well-equipped bathrooms with complimentary toiletries in every room. Indulge in a delicious buffet breakfast and savor French cuisine at the on-site restaurant.
Convenient Facilities and Proximity
Benefit from free private parking, easy access to Bordeaux Casino, and close proximity to Parc des Expositions tram stop. Explore nearby attractions like Bordeaux-Lac Golf Club just a short drive away.
Book now for a relaxing stay with top-notch services and a prime location.

Important information:

Check in is before 23:00. Rooms cannot be guaranteed after this time. If you cannot change your arrival time, please contact the hotel in advance.

Please note that the restaurant is open only from Monday to Thursday evenings inclusive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2672 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
R
Roland • couple • fr
8
2026-03-21 • via Nuitee
H
Hayat • family_with_children • fr
9
TOP
Pros:

Tout était parfait, juste le petit dej lorsque nous sommes arrivés, il n'y avait plus certains aliments donc dommage mais en revanche mention très spécial aux employés de l'accueil qui ont été adorables, souriants, chalereux, disponible. Vraiment ils ont été super et c'est tellement rare de nos jours. Propreté des chambres et le confort au top

2026-03-21 • via Nuitee
A
alice • couple • fr
7
Un peu trop bruyant
Pros:

Chambre propre et personnel sympathique

Cons:

Le bruit

2026-03-19 • via Nuitee
L
Lucas • family_with_children • fr
10
Pros:

Tout était parfait un grand merci aux personnel qui a été superbe, les petits déjeuner son super il y a de tout !
Un point qui est super c’est le nettoyage des chambres tout les jours un grand merci au personnel de ménages

2026-03-17 • via Nuitee
D
Donnet • family_with_children • fr
9
2026-03-17 • via Nuitee
F
florian • solo_traveller • fr
9
Très bien
Pros:

Chambre propre. Personnel agréable. Parking gratuit. Très proche du parc des expositions.

2026-03-16 • via Nuitee
G
gregory • solo_traveller • fr
9
2026-03-16 • via Nuitee
S
Samuel • solo_traveller • gb
8
2026-03-15 • via Nuitee
C
catherine • family_with_children • fr
8
Pros:

Chambre très propre, literie confortable, bon petit déjeuner.

Cons:

Clients rentrés à 4h30 et bruiyants, parlaient forts dans le couloir et claquent les portes.

2026-03-15 • via Nuitee
N
NATUREL • solo_traveller • fr
9
2026-03-15 • via Nuitee
F
Fernando • family_with_children • lu
9
Pros:

Tout était parfait

2026-03-14 • via Nuitee
D
Deice • couple • fr
8
2026-03-12 • via Nuitee
S
Souad • solo_traveller • fr
10
2026-03-11 • via Nuitee
C
Claudia • family_with_children • fr
9
Pros:

Tudo estava ótimo. Recomendo a 100 %

Cons:

De chegar e não ter lugar para estacionar quando estava previsto ter mas tudo se arranjou estacionando em cima do passeio dentro do recinto.

2026-03-10 • via Nuitee
V
Virginie • family_with_children • fr
8
Parfait pour notre week-end
Pros:

Gentillesse du personnel. Très bon accueil malgré notre arrivée tardive et notre gros chien.
Logement calme et spacieux.
Nous y reviendrons avec plaisir à l'occasion.

Cons:

Le confort de couchage dans le sofa convertible est un peu insuffisant pour un adulte, mieux après une nuit ou deux lorsque le matelas a repris sa forme.
Aucune vaisselle disponible dans le coin kitchenette (mais nous n'avions pas besoin de l'utiliser)

2026-03-10 • via Nuitee
J
John • couple • fr
8
Reasonably priced for reasonable accommodation.
Pros:

Pleasant rooms

Cons:

Noise from cats and motorbikes using the local roads to seemingly race on at night - too loud, even with windows closed fully...
Dead mosquitoes on shelves and in shower!!!!
Cleaning not thorough enough.

2026-03-10 • via Nuitee
J
Jean-Yves • couple • fr
8
2026-03-09 • via Nuitee
C
Céline • couple • fr
4
Le prix est beaucoup trop haut pour la qualité du service
Pros:

L accueil et la chambre

Cons:

Le bruit la nuit aussi bien ds l hôtel qu à l extérieur épouvantable et le lieu du déjeuner sol qui colle à chaque pas c’est pas très agréable .

2026-03-09 • via Nuitee
L
liloo • family_with_children • fr
8
2026-03-09 • via Nuitee
F
FRANCIS • couple • fr
9
Bonne surprise
Pros:

L'emplacement, le parking ,propreté de la chambre, bonne literie .

2026-03-09 • via Nuitee