Sure Hotel by Best Western Bordeaux Lac

Hotels
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Sure Hotel by Best Western
8.2 (2672 reviews)
Rue du Grand Barail , Bordeaux , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good value for money
Convenient location
Cons:
Dust and maintenance issues
Limited food options on weekends
Some humidity in rooms

Categories

Cleanliness
7.95
Reviews praised the cleanliness but mentioned dust issues.
Service
8.95
Many reviews highlighted the friendly and attentive service received.
Location
8.45
Location was frequently noted as convenient for travel and local attractions.
Room Quality
7.95
General satisfaction with room quality, though some mentioned humidity issues.
Amenities
7.95
Amenities met basic expectations, but some guests noted restaurant closure.
Value for Money
8.45
Good prices for the services offered, but some issues reported.
Food and Beverage
7.45
Mixed ratings due to restaurant unavailability on weekends.
Overall Experience
8.45
Overall a pleasant experience, with some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:57

Property Description

Scenic Lakefront Location
Nestled next to a picturesque lake in Bordeaux, Sure Hotel by Best Western Bordeaux Lac provides a tranquil retreat.
Modern Comforts and Amenities
Enjoy free Wi-Fi, flat-screen TVs, and well-equipped bathrooms with complimentary toiletries in every room. Indulge in a delicious buffet breakfast and savor French cuisine at the on-site restaurant.
Convenient Facilities and Proximity
Benefit from free private parking, easy access to Bordeaux Casino, and close proximity to Parc des Expositions tram stop. Explore nearby attractions like Bordeaux-Lac Golf Club just a short drive away.
Book now for a relaxing stay with top-notch services and a prime location.

Important information:

Check in is before 23:00. Rooms cannot be guaranteed after this time. If you cannot change your arrival time, please contact the hotel in advance.

Please note that the restaurant is open only from Monday to Thursday evenings inclusive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2672 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
P
PERLE • couple • fr
8
2026-02-14 • via Nuitee
M
Manuella • family_with_children • fr
7
2026-02-14 • via Nuitee
V
Vadym • couple • pl
10
2026-02-13 • via Nuitee
M
Maeva • couple • fr
10
2026-02-13 • via Nuitee
A
ANNIE • family_with_children • fr
10
Pros:

Hôtel très confortable. Personnel très aimable et sympathique. Très bien situé et très calme près du lac. Restauration sur place. Petit-déjeuner très copieux, varié et très bon. Il se trouve face au bowling pour les amateurs. Je recommande vivement.

Cons:

La façade du restaurant aurait besoin d'un rafraîchissement car visuellement ça ne donne pas envie d'y aller. Dommage car on y mange très bien.

2026-02-13 • via Nuitee
J
Josiane • family_with_children • fr
8
2026-02-10 • via Nuitee
M
MARIA • family_with_children • fr
7
2026-02-10 • via Nuitee
A
ariane • couple • fr
10
2026-02-09 • via Nuitee
M
Morgane • couple • fr
10
Rien à redire ! C’était super
Pros:

Intérieur chaleureux, chambre comme neuve et fonctionnelle, proximité avec le parc des expositions, personnel accueillant et bienveillant

2026-02-08 • via Nuitee
M
Manuel • couple • be
9
2026-01-31 • via Nuitee
V
Vinciane • solo_traveller • fr
6
Pros:

La gentillesse du personnel.

Cons:

J’ai eu froid toute la nuit, il y avait un bruit de chasse d’eau qui a coulé toute la nuit et de la lumière qui passait par une trappe situé au plafond. J’ai très mal dormi.

2026-01-30 • via Nuitee
C
Cynthia • family_with_children • ca
8
Pros:

Wonderful stay for one night

2026-01-30 • via Nuitee
S
Stéphane • solo_traveller • fr
8
2026-01-30 • via Nuitee
P
Pierre • couple • fr
8
2026-01-28 • via Nuitee
H
Herbert • couple • de
9
gerne wieder
Pros:

Die Lage und die Mitarbeiter

Cons:

Zimmer recht klein.

2026-01-27 • via Nuitee
P
philippe • couple • fr
9
2026-01-26 • via Nuitee
R
Roel Pluim • family_with_children • pt
8
Pros:

Ligging, restaurants in de buurt

Cons:

Alle restaurants in het weekend dicht, stad centrum is ver weg

2026-01-26 • via Nuitee
L
Lea • couple • be
10
Pros:

👌

2026-01-26 • via Nuitee
N
Nicola • family_with_children • gb
10
Pros:

Fantastic hotel, everything was spot on. Great value for money.

Cons:

Nothing

2026-01-26 • via Nuitee
S
Sandrine • couple • fr
10
2026-01-26 • via Nuitee