Sheraton Bishkek

Hotels
Marriott
8.8 (24 reviews)
148 B, Kievskaya Street, Bishkek, 720001 , Bishkek , KG

Facilities

Full-service spa
Fitness facilities
Express check-out
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Housecleaning issues

Categories

Cleanliness
8.26
Housecleaning skipped the room, which raised concerns.
Service
9.23
Staff is proactive and tries hard to resolve issues.
Location
9.27
Good hotel in the center; great location overall.
Room Quality
8.72
Standard quality for this hotel tier.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.73
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:01

Property Description

Experience the elegance of Sheraton Bishkek, where modern luxury meets the heart of the city.

Relaxation and Wellness
Indulge in our exquisite spa, featuring soothing massages and a rejuvenating sauna. For fitness enthusiasts, our 24-hour fitness center and seasonal outdoor pool offer the perfect retreat.

Dining Delights
Satisfy your culinary cravings with delicious meals at our on-site restaurant, Feast. Enjoy 24-hour room service, or unwind with your favorite drink at our stylish bar/lounge.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the hotel. Our business center and express check-out ensure a seamless experience, while complimentary valet parking makes arriving easy.

Don't miss out on a memorable stay at Sheraton Bishkek - your luxurious escape awaits!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • The seasonal pool will be open from May to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.8
Based on 24 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
I
Igor
8
Pros:

Good hotel in the center. Personel tries hard, but i have an impression that somethingbis always not up to five stars

2025-09-07 via Nuitee
I
Igor
10
Pros:

Housecleaning just skip my room one. They fixed everything after I complained.

2025-09-02 via Nuitee
J
Jacob family
10
Pros:

Great location, staff and facilities. This is the best hotel in Bishkek!

2025-07-21 via Nuitee
T
Tim
10
Great stay
Pros:

Nice, clean hotel with a very friendly, accomodating staff. Because of an airport error my luggage did not arrive but the hotel staff came in clutch with daily water bottles as well as disposable razors and shaving cream every day. Great breakfast buffet with a large variety as well. 5 stars

2025-05-15 via Nuitee
D
Damion
10
Great Hotel
Pros:

Great room, convenient location, excellent service. Bathroom was smaller this time around but I had bigger bathrooms from previous stays.

2025-02-10 via Nuitee
V
Verified traveler
10
Great hotel.
Pros:

Everything about this stay was exceptional from the service to the cleanliness of the room, to courteous service. My only issue was my flight arrived early in the morning so I arrived at the hotel at 7am long before my 2pm check in so I waited 5 hours in the lobby to check in because they said they did not have any available rooms yet.

2024-10-04 via Nuitee
O
Obiedallah family
10
Pros:

The hotel was superb clean and very well equipped, we enjoyed Spa nd Gym , location was excellent

2024-09-15 via Nuitee
K
Konstantin
10
Pros:

A great hotel with amazing staff and service. Staying there again in a couple of weeks and looking forward to it.

2024-09-06 via Nuitee
Z
Zhanna
10
Pros:

The location is perfect. Close to everything. The staff is really helpful and polite.I did not like only one thing- the pool was not warm. It was not my first time at this hotel and I will return.

2024-07-24 via Nuitee
G
Gulbazar
10
Pros:

Everyhting

2024-06-17 via Nuitee
D
duncan friends
8
Pros:

Very clean. Security were very strict on one day and said my friends could not go to lobby for drinks

2024-05-28 via Nuitee
A
Aslan
10
Pros:

It is a very well managed and comfortable hotel.

2024-03-08 via Nuitee
M
Mohd
8
Pros:

It’s nice and clean hotel
The stuff very helpful and mr tulegun is the best

2023-10-30 via Nuitee
R
Richa
6
Pros:

Service was not good

2023-10-12 via Nuitee
N
Naila
10
Pros:

Service

2023-10-12 via Nuitee
V
Verified traveler
8
Good but service a bit slow
Pros:

The bathroom flooded because the drain was clogged—it took two calls to finally get someone up to fix it. We initially asked for a new room as we were trying to get ready to go to dinner. We didn’t get a new room until after the drain was unclogged (but the bathroom was still a mess) and my husband took a sipping wet towel downstairs for the staff to understand how big the problem was. Once we were given a new room things improved.

2023-10-08 via Nuitee
A
Ahmed friends
10
Pros:

Best hotel in Bishkek

2023-08-24 via Nuitee
J
Jose
4
Pros:

Housekeeping poor , need to ask three times to clean the room after 4 hours . Poor amenities . Tv set not working .mini bat not set up and I reserved a junior suite.

2023-07-15 via Nuitee
V
Victor friends
10
Pros:

It was a very nice surprise to see how nice the accommodation in this place. The restaurant on 23rd floor it was my favorite place to dine each night.

2023-05-30 via Nuitee
G
Gregory partner
10
Pros:

The executive suite was excellent and reasonably priced. The restaurant on the roof has the best filet mignon in town and the view is breathtaking. Access to the mall is perfect for shopping and visiting the food court. Sheraton is the place to stay when visiting Bishkek.

2022-03-22 via Nuitee