Best Western Louisville Airport Expo

Hotels
Best Western
8.8 (817 reviews)
4125 Preston Highway , Louisville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facility
Great service
Convenient location
Friendly staff
Cons:
Issues with cleanliness
Limited breakfast options
Some room maintenance concerns

Categories

Cleanliness
8.41
Some reviews mention issues like mildew and ants in rooms, but overall clean.
Service
9.38
Staff is frequently mentioned as friendly and helpful by multiple reviewers.
Location
9.42
Conveniently located near the airport and convention center.
Room Quality
8.87
Rooms are reported as clean and spacious, with some issues noted.
Amenities
8.4
Breakfast was described as okay and could be improved.
Value for Money
8.86
Generally viewed positively considering the overall experience.
Food and Beverage
7.91
Breakfast variety criticized, though adequate for some.
Overall Experience
9.18
Most guests had a positive experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:11

Property Description

Convenient Location
Located near Interstate 65 and Interstate 264, the SureStay Plus Louisville Airport offers easy access to major highways for travelers. Just 1 mile from the Kentucky Exposition Center, our hotel is the perfect choice for those attending events or conferences.

Comfortable Accommodations
Each room is equipped with modern amenities including free Wi-Fi, a microwave, and a refrigerator. Guests can enjoy entertainment on a flat-screen TV with cable channels and make use of coffee-making facilities for a cozy stay.

Relaxing Amenities
Start your day with a delicious breakfast featuring hot coffee, fresh fruit, and pastries. Unwind by taking a swim in the outdoor pool or breaking a sweat at the fitness center. For business needs, our on-site business center offers fax and photocopying services.

Book your stay at SureStay Plus Louisville Airport for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 40.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 817 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.18
D
Davia family_with_children us
10
Very clean, very nice staff, and close to the exposition center, as well as walking distance to several restaurants and
Pros:

Everything was perfect and clean and very close to the Kentucky exposition center

2026-03-09 via Nuitee
L
Laura family_with_children us
9
Highly recommend
Pros:

Very clean. Room was not overpowered with strong cleaning scent. Comfortable bed. Loved the clean flooring - no carpeting. Very roomy. Kitchenette area had sink micro fridge and coffee pot. Loved the couch had leather cushions so I knew they were clean.

Cons:

We are on the front side of building which is across from airport runway taxi strip so we could hear the jet engines revving up to start down the strip but we brought our sound machine so our machine drowned out the noise so if you bring a sound machine you'll love this hotel

2026-03-05 via Nuitee
A
Alessio solo_traveller it
3
2026-03-03 via Nuitee
R
Ruth family_with_children us
9
Comfortable, clean, reasonable price.
Pros:

Loved being on the ground floor with my dog.

Cons:

Everything was good.

2026-03-01 via Nuitee
G
Gordon couple us
7
2026-02-27 via Nuitee
M
MARIA BELEN family_with_children es
9
2026-02-26 via Nuitee
J
Jose couple us
10
2026-02-25 via Nuitee
J
Jodi family_with_children us
7
Pros:

Room was clean. Bed was comfortable

2026-02-25 via Nuitee
G
George couple us
9
2026-02-22 via Nuitee
A
Adam couple us
10
Pros:

Super clean giving peace of mind

2026-02-08 via Nuitee
K
Kymerra family_with_children us
9
2026-01-23 via Nuitee
S
Sonya solo_traveller us
8
Pros:

Breakfast wasn't good.

2026-01-19 via Nuitee
W
Walter solo_traveller us
2
I would not recommend this facility or stay there again.
Pros:

After my first night, the hotel employee who helped to cancel the rest of my stay was very professional.

Cons:

The room contained a sleeper loveseat with upholstery that looked so bad I wouldn’t have even sat on it. The facial tissues were damp perhaps because of too much humidity in the room. All tile floors that didn’t appear clean.

2026-01-19 via Nuitee
J
Joanne family_with_children us
10
Pros:

Staff was extremely helpful in opening the pool for us (why we selected the hotel)

Cons:

Food could use some improvement (eggs, sausage)

2026-01-19 via Nuitee
J
Jerry solo_traveller us
8
2026-01-19 via Nuitee
E
Ehab family_with_children us
10
Pros:

Very nice place very clean
Comfortable
Staff is very nice

2026-01-19 via Nuitee
K
Kelly family_with_children us
10
Pros:

We arrived early (for a basketball tournament) and staff allowed us to check in earlier than planned- which allowed us to drop off luggage, let our daughters sleep for an hour before their athlete check-in and practice!)

Staff accommodated our inquiry to possibly have some teammates come back to eat pizza with us (although it didn’t happen, they were so kind to offer us plates and the space!)

Staff was very accommodating to allow us to check out late with a fee to allow our daughter to rest before our late flight out.

-we appreciated the shuttle service to and from the airport!


-we loved the swimming pool!

-we loved the kitchenette and larger size fridge to accommodate our longer stay and food!

-very clean and staff was SO ACCOMODATING!!

Cons:

There was a little odor that seemed to come from the plumbing (bathroom sink perhaps?)

2026-01-19 via Nuitee
L
Lindsey family_with_children us
7
Pros:

Everything was clean, beds were comfortable, and breakfast was good!

Cons:

The WiFi didn’t work the whole time we were there.

2026-01-19 via Nuitee
T
Tina family_with_children us
10
Great place would recommend.
Pros:

Was clean, beds were comfortable and plenty of pillows. Ac was nice and cold.

Cons:

I was charged twice but they are working on refunding.

2026-01-19 via Nuitee
B
Brandon solo_traveller us
9
Made my job and stay in Louisville easier.
2026-01-19 via Nuitee