Best Western Louisville Airport Expo

Hotels
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Best Western
8.8 (861 reviews)
4125 Preston Highway , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facility
Great service
Convenient location
Friendly staff
Cons:
Issues with cleanliness
Limited breakfast options
Some room maintenance concerns

Categories

Cleanliness
8.41
Some reviews mention issues like mildew and ants in rooms, but overall clean.
Service
9.38
Staff is frequently mentioned as friendly and helpful by multiple reviewers.
Location
9.42
Conveniently located near the airport and convention center.
Room Quality
8.87
Rooms are reported as clean and spacious, with some issues noted.
Amenities
8.4
Breakfast was described as okay and could be improved.
Value for Money
8.86
Generally viewed positively considering the overall experience.
Food and Beverage
7.91
Breakfast variety criticized, though adequate for some.
Overall Experience
9.18
Most guests had a positive experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:11

Property Description

Convenient Location
Located near Interstate 65 and Interstate 264, the SureStay Plus Louisville Airport offers easy access to major highways for travelers. Just 1 mile from the Kentucky Exposition Center, our hotel is the perfect choice for those attending events or conferences.

Comfortable Accommodations
Each room is equipped with modern amenities including free Wi-Fi, a microwave, and a refrigerator. Guests can enjoy entertainment on a flat-screen TV with cable channels and make use of coffee-making facilities for a cozy stay.

Relaxing Amenities
Start your day with a delicious breakfast featuring hot coffee, fresh fruit, and pastries. Unwind by taking a swim in the outdoor pool or breaking a sweat at the fitness center. For business needs, our on-site business center offers fax and photocopying services.

Book your stay at SureStay Plus Louisville Airport for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Apr 11, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 40.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 861 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.18
M
Michael • couple • us
1
2026-06-02 • via Nuitee
A
Alecia • couple • us
8
2026-06-01 • via Nuitee
S
Stacy • couple • us
5
2026-06-01 • via Nuitee
C
Christina • family_with_children • us
5
Worst western ?
Pros:

Good location to the expo center

Cons:

Had to switch rooms 3 times- the door didn’t lock, it smelled like smoke. Elevator was broken. Breakfast is meh at best

2026-06-01 • via Nuitee
B
Brenda • couple • us
10
2026-05-31 • via Nuitee
J
Jenna • family_with_children • us
9
Great bfast great staff well cleaned!
Pros:

Clean quiet and nice staff

Cons:

Nothing really!

2026-05-25 • via Nuitee
E
Edwards • solo_traveller • us
8
Pros:

Plenty of parking

Cons:

The entry door, while it latched and locked, didn't seem to close completely. I also had to get a new remote for the television.

2026-05-24 • via Nuitee
D
Devinn • extended_group • us
8
Good
Pros:

Spacious, Breakfast, Parking, Staff Availability

2026-05-24 • via Nuitee
J
James • couple • us
9
2026-05-22 • via Nuitee
Y
Yocom • solo_traveller • us
8
Pros:

The rooms were very well soundproofed. We never heard the airplanes at all.

2026-05-22 • via Nuitee
S
Sandra • couple • us
8
Stay was good
Pros:

Easy to check in and out
Good breakfast

Cons:

Pillows

2026-05-21 • via Nuitee
G
giovana • family_with_children • ca
10
Great place! Will come back
Pros:

I love the facilities within the room. It felt like a home and very convenient for Moms travelling with athletes .

Cons:

I really love this place. Sad we cannot stay again for our July 10 tournament due to availability. Will come here for sure

2026-05-21 • via Nuitee
E
Edwards • solo_traveller • us
9
Pros:

The beds were actually comfortable

Cons:

There needs to be a nightlight in the bathroom

2026-05-19 • via Nuitee
E
Eric • solo_traveller • us
10
2026-05-18 • via Nuitee
C
Catherine • family_with_children • ca
8
2026-05-18 • via Nuitee
G
Gloria • couple • us
8
2026-05-16 • via Nuitee
C
Carlos Alexis • solo_traveller • mx
10
Pros:

Nos atendieron tarde en la noche.

2026-05-16 • via Nuitee
B
Bryan • couple • us
10
2026-05-16 • via Nuitee
M
Motte • family_with_children • us
1
NO GOOD!!!!!!!!!!!
Pros:

The beds were very comfortable. The location for what we needed was great, but not offering a shuttle to the expo center when you already offer if for the airport is the stupidest thing I've ever heard of! One of the main reasons I booked this place was for the shuttle.

Cons:

Okay here we go. When I booked this place I was looking for two main things, a pool and a shuttle service. I paid what I was thinking a bit more in price thinking that those things would be met, I was dead wrong! I could have stayed someplace much cheaper, maybe a bit further away, but would have had what I was looking for for a cheaper price! After traveling over 18 hours straight and checking in to start the mood of checking in being tired I was told I didn't have a reservation. After discovering the front desk lady entered my last name in the first name spot and fixing that she found my reservation. After checking in I wanted to book a shuttle for the next morning to the expo center to find out they didn't run the shuttle to the expo center, just to the airport. With a hotel title of Best Western Airport Expo you with an advertised free shuttle you would think there would be a shuttle to both, wouldn't you? Now already upset being that was one of the main reasons I booked this hotel, we get to the room and looking forward to going to the pool to relax after getting unpacked, to call down to the front desk and find out the pool don't open until the 25th of May! On your website it clearly states the pool is open from May to Sept. NOW I"M PISSED! The two main reasons for paying what I paid and booked this place has now gone right out the door! Our chair by the computer in our room broke, the shower chair in our handicap bathroom was 2 sizes to big for the bathroom and shower area, the tile in the bathroom was gross and dirty and the shower drained slow and caused some flooding, I had to go to the front desk twice to have our remote looked at because it would do nothing, first time changed the batteries, second time she just brought 3 remotes and came into our room to see what was wrong, but then offered us a different room. I was already unpacked, showered and in my pj's! Breakfast lady touched the trash then clean breakfast items.

2026-05-11 • via Nuitee
R
Russell • extended_group • gb
8
Value for money and would stay again
Pros:

Good value for money. Booked specifically to attend Churchill Downs so great location for that. Easy check in and out, big rooms, plenty of towel changes so overall met expectations.

Cons:

Overall the hotel is priced perfectly, if you wanted some improvement maybe breakfast could be bit better.

2026-05-09 • via Nuitee