Residence Inn by Marriott Albuquerque North

Hotels
Residence Inn
7.4 (203 reviews)
4331 The Lane at 25 Northeast , Albuquerque , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Kind and accommodating staff
Good location
Cons:
Housekeeping issues
Inconveniences due to renovations

Categories

Cleanliness
5.23
Housekeeping did not properly clean the room and did not provide requested towels.
Service
8.7
Front desk staff was kind, professional, and accommodating.
Location
8.24
Good convenient location.
Room Quality
8.19
Beds were comfortable, and the room was nice and comfortable.
Amenities
5.72
Renovations hindered access to some amenities, and service was poor.
Value for Money
7.18
Standard quality for this hotel tier.
Food and Beverage
7.23
Standard quality for this hotel tier.
Overall Experience
8.7
Despite the renovations and some issues, the stay was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:49

Property Description

Luxurious Suites with Kitchenettes
Indulge in the comfort of fully equipped kitchenettes in every suite, along with bright colored accents and modern furniture for a stylish stay.

Convenient Location
Located just 10 minutes from the University of New Mexico and 15 minutes from Albuquerque International Airport, our hotel offers easy access to key destinations.

Delicious Breakfast and Dining Options
Start your day with a large hot breakfast and explore a variety of dining choices with over 10 restaurants within a 5-minute walk from the hotel.

Experience the perfect blend of comfort and convenience at our Albuquerque hotel. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 203 reviews
Cleanliness: 5.23
Service: 8.7
Location: 8.24
Room Quality: 8.19
Amenities: 5.72
Value for Money: 7.18
Food and Beverage: 7.23
Overall Experience: 8.7
T
The family family_with_children us
9
Pros:

Breakfast was fantastic. They really put care into this.

Cons:

The pool wasn't heated.

2026-04-05 via Nuitee
A
Andrea solo_traveller us
8
Excellent customer service
Pros:

Customer service. Our AC was not working so I called the front desk. The front desk attendant immediately told us our options, came to our room himself since they didn't have a handyman on duty and offered to move our room which we did and he also upgraded us. He was very kind, honest and accommodating. Beds were very comfortable. Breakfast was also good with a lot of options including dairy and gluten free. I loved that tortillas and green chile were an option.

Cons:

AC in our initial room wasn't working and we had to move rooms after unpacking. It was a minor inconvenience but was too warm to be able to sleep well.

2026-03-30 via Nuitee
B
Brianna family_with_children us
10
Pros:

The place over all an staff

2026-03-26 via Nuitee
E
Esther family_with_children mx
10
Muy placentera
Pros:

La ubicación

Cons:

Todo bien

2026-03-23 via Nuitee
W
William solo_traveller us
10
2026-02-23 via Nuitee
D
David family_with_children us
7
2026-01-19 via Nuitee
D
Donna solo_traveller us
6
Good - pleasant staff. Bad - no pool, filthy looking carpets, breakfast was gross, wait for coffee.
Pros:

I appreciated the dish soap and plates/cups in the kitchen. The air conditioner worked well. The staff were very pleasant.

Cons:

The hot breakfast was disgusting. I had to wait for coffee to be made almost every morning. A guest on my floor had a dog, which barked constantly. I was disappointed that the pool was closed. I had done extensive research before my trip and chose this hotel because of its outdoor pool. With it being closed, I would not have chosen it. The carpets are old, fraying, and look filthy, especially on the stairs. It just isn't a pleasant feature at all.

2026-01-19 via Nuitee
M
Maka solo_traveller us
10
2025-12-29 via Nuitee
C
Chavez family_with_children us
3
Pros:

Beds were comfortable

Cons:

That i has to ask for a rollaway bed 3 times before I get one the next day. Housekeeping didnt properly clean my room when asked for Housekeeping service. Tv remote didn't work and Noone ever came to fix it or replace the remote

2025-12-08 via Nuitee
N
Nancy solo_traveller us
8
I would wait until renovations are done
Pros:

The front desk staff was very kind, professional, and accommodating.
The actual room was very nice and comfortable. As always, I loved the bedding pillows, etc..

Cons:

The hotel is being renovated, so there were inconveniences related to that as in no female restroom on the first floor. You had to use the men’s.
Also housekeeping was disappointing. I had asked the front desk for some toothpaste and they said they would have housekeeping bring it to my room. It never showed. Then during the day I saw housekeeping and they asked if I needed my room done, and I said no, please just I need clean towels . They never brought the clean towels. With all the renovations going on and that piece of service not provided-, it was disappointing.

2025-10-27 via Nuitee
J
James
8
Pros:

All was fine

2025-10-08 via Nuitee
A
Anne partner
2
Pros:

The staff was excellent and extremely supportive considering they are going through a complete remodel. They credited my entire stay I can’t wait to try again when it’s all brand new!!

2025-09-29 via Nuitee
M
Martha
10
Pros:

Good convenient location, friendly staff. Currently undergoing renovations, so somewhat untidy. Construction still going on in room above me at 8:45pm.

2025-09-26 via Nuitee
M
Mark family
8
Pros:

It was under remodel mode. But they could have keep the hallways cleaner

2025-09-07 via Nuitee
L
Leander family_with_children
4
Pros:

Under construction, the construction guys filled the elevator and had to wait till it came back

2025-09-07 via Nuitee
T
Thomalisa partner
10
Pros:

Despite the temporary construction on remodeling, I always enjoy staying here. Thank you for a quiet comfortable stay. We will be back soon

2025-08-18 via Nuitee
T
Thomalisa partner
10
Pros:

Thank you

2025-08-06 via Nuitee
J
Jihwan family
6
Pros:

Good

2025-07-20 via Nuitee
J
John family
10
Pros:

Excellent stay, great staff, centralized location - would recommend to all!

2025-07-12 via Nuitee
J
John
10
Pros:

Staff & facility was excellant

2025-07-01 via Nuitee