Cit'Hotel de La Vallée

Hotels
8.7 (485 reviews)
28, Rue des Pyrénées , Lourdes , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good amenities
Cons:
Issues with cleanliness
Some rooms may be dated
High extra charges for services

Categories

Cleanliness
7.9
Some reviews noted issues with dampness and cleanliness.
Service
9.4
Frequent mentions of friendly and helpful staff.
Location
8.9
Multiple reviews praise the convenient location.
Room Quality
8.4
Rooms were generally comfortable, although some issues were mentioned.
Amenities
8.9
Amenities like secure parking and breakfast received positive feedback.
Value for Money
8.4
Some reviews suggest that the rates may not match the quality offered.
Food and Beverage
8.4
Breakfast was well-received, though some complaints about dining restrictions.
Overall Experience
9.3
Overall satisfaction with the hotel's offerings and experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:59

Property Description

Convenient Location
Situated in the heart of Lourdes, Citotel de la Vallee is just a short stroll away from the renowned Notre-Dame sanctuary and the historic old city centre.

Comfortable Accommodation
The en suite rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and complimentary high-speed WiFi, ensuring a relaxing and enjoyable stay for all guests.

Great Facilities
From savoring delicious French cuisine in the on-site restaurant to unwinding at the bar, and even utilizing the business corner with computer and printer access, Citotel de la Vallee offers a range of facilities to cater to the diverse needs of its visitors.

Book your stay at Citotel de la Vallee now to experience the perfect blend of convenience, comfort, and top-notch facilities.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 9 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 485 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9.3
C
Carmen • couple • es
10
Muy buen hotel en su categoría
Pros:

El desayuno muy bueno y abundante. El café excelente.
Nos gustó mucho la buena disposición y amabilidad del personal.
Hotel muy bien ubicado para pasear por la ciudad. Muy cerca del santuario y del castillo.

2026-01-19 • via Nuitee
S
Susanne • extended_group • ch
8
2026-01-19 • via Nuitee
M
mercedes • extended_group • es
10
Hotelito sencillo. Buena relación calidad/precio. Personal agradables y facilitadores
Pros:

Limpio y muy correcto para su categoría . Bien situado

2026-01-19 • via Nuitee
G
Gabriel • family_with_children • pt
9
Pros:

A simpatia dos funcionários e, de um modo geral, a qualidade do alojamento.

2025-11-19 • via Nuitee
J
Jose Antonio • family_with_children • ph
10
Perfect place to stay for a visit to Lourdes with your own car.
Pros:

Secure parking in private garage. Very friendly and attentive service. Great location and very clean and comfortable room.

Cons:

None.

2025-11-06 • via Nuitee
L
Liz Kolarik • family_with_children • au
9
Pros:

The owner was most helpful, informative and interesting. Very good location.

2025-11-03 • via Nuitee
C
Clara Cecilia • extended_group • es
9
Pros:

Quiet location, 10 min walk to the Sanctuary. Very helpful and kind people at reception and breakfast room.

2025-11-02 • via Nuitee
J
JOSEPH • solo_traveller • gb
10
Pros:

Cleanliness. The staff will 'literally' take a bullet for you. Amazing.

2025-10-27 • via Nuitee
M
Magali • solo_traveller • fr
8
2025-10-24 • via Nuitee
M
Maria Teresa • solo_traveller • it
8
2025-10-23 • via Nuitee
C
Coralia • extended_group • es
8
Bien para pasar una noche.
Pros:

Que está cerca de restaurantes un poco fuera de lo turístico.
Tiene ascensor.
El señor que nos atendió nos dio buenas indicaciones para movernos un poco por ahí. Además hacia el intento de hablarnos en nuestro propio idioma.

Cons:

Que todo te lo cobran aparte. Las jaboneras en las duchas y lavabo terribles para personas con movilidad reducida en brazos y manos.

2025-10-23 • via Nuitee
R
Ramon • couple • es
8
2025-10-21 • via Nuitee
A
Antonieta • family_with_children • es
10
Excelente lugar, volvería!
Pros:

La ubicación excelente y el personal muy agradable.

2025-10-18 • via Nuitee
E
Esteban • family_with_children • es
9
Pros:

Habitación grande

Cons:

Cuestas para llegar

2025-10-17 • via Nuitee
M
Michel • couple • fr
10
2025-10-17 • via Nuitee
P
Paula • solo_traveller • ie
9
Excellent place and delighted that I discovered it and would definireky stay again
Pros:

Everything they dud they did very well... wondetful attention to detail and more than helpful and kind.

Cons:

Ita a little bit far ftom the Lourdes sanctuary but clise then to the places of St Bernadette.

2025-10-14 • via Nuitee
P
Paul • couple • de
10
Pros:

Abgeschlossener Parkplatz/Garage, günstige Lage zum Stadtzentrum/Sehenswürdigkeiten, gutes Frühstück, freundliches Personal, Aufzug. Für 3 Sterne sehr gut.

2025-10-13 • via Nuitee
S
Silvana • family_with_children • it
8
2025-10-11 • via Nuitee
Z
Zwyssig • solo_traveller • ch
9
2025-10-07 • via Nuitee
L
Lorraine • couple • gb
5
Dated and not 3 stars
Pros:

Good location and good air conditioning

Cons:

The room had damp in the corners and was very dated. 2 star would of been a more true representation

2025-10-07 • via Nuitee