Children allowed

Facilities

Fitness facilities
Fireplace in lobby
Electric car charging station
Terrace
Ski storage
Concierge service
Elevator
Fitness facilities
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Cons:
Limited parking

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:25

Property Description

Luxurious Amenities
Indulge in 2 outdoor swimming pools, a fitness center, and on-site shopping.

Convenient Services
Enjoy complimentary newspapers, multilingual staff, and laundry facilities.

Home Away From Home
Relax in individually decorated guestrooms with kitchens and cable TV.

Book your stay at River Run Village by Keystone Resort for a luxurious and convenient experience in Keystone!

Important information:

  • Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DEN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Cecilia partner
2
Pros:

The refrigerator made loud noise all night long and since it was a studio the bed was right next to the refrigerator. The fireplace didn’t work, the toilet ran after each flushing even after you giggled the handle. We called to ask to an extra hour for check out since we didn’t sufficient sleep due to the refrigerator. Most places their check out times are either 11 or noon nope this place is 10 am and even after the complaints all the staff tells me is we can offer you a 11 am check out with no charge. I am very displeased and want my money back!!! Oh and the bed wasn’t even a real bed it pulled out of a cabinet that wasn’t what we were expecting it was extremely uncomfortable.

2025-05-18 via Nuitee
S
Shelly family_with_children
8
Pros:

River Run Village is an amazing location. We stayed at the SilverMill Condos. The condo itself got the job done. Plenty of space for two adults and two children. It was very clean and well kept. Some things were a bit outdated in our particular condo. The mattress was definitely old and uncomfortable. The stovetop took a while to heat up food. One of the four burners didn’t work. The hair dryer in the bathroom didn’t work. But, overall, it was a comfortable space to eat, sleep, and relax. I would definitely stay in River Run Village again.

2025-03-20 via Nuitee
M
Molly family
10
Pros:

Great location and amenities, just had a lot of elevator issues while we were there. They’re in the process of repairing but it made it difficult to lug gear, otherwise can’t beat being steps from the lift and anything else you need!

2025-03-09 via Nuitee
T
Tara friends
8
Pros:

The condo was nice ... noise from above, but that's to be expected I'd say. Location very convenient and property management was friendly. One of the two hot tubs in the building wasn't hot and the other one packed, so we made it into the building next door to access their hot tubs which were very nice - much better view, too.

2025-02-27 via Nuitee
B
Bethany family
2
Pros:

Worst customer service. Check in was supposed to be at 4, but wasn’t ready. I tried asking for a discount or late check in for the inconvenience, but all they offered was a bottle of wine. Had to drive back to reception which is at a different location to get keys for a different lodge location. Tried to cancel through both Expedia and their customer service, but neither would refund us. Just got into the room at 6P. Called our credit card company and they said we could dispute the charges, which we will be doing. Expedia was horrible, and we will never book through you again and advise others to do the same. When I asked your customer service about their liability for check-in, they said they had none.

2025-02-17 via Nuitee
J
Jasmine partner
10
Pros:

Right at the base

2025-01-10 via Nuitee
C
Chris family_with_children
4
Pros:

The place was fine and what we expected. The issue is the check-in process. You can only pickup your access to the property after 9am. As a group that was coming from Denver and wanted two days of skiing, it defeated the purpose of ski-in/out bc the property management office is 2 miles away from the resort. This meant after the day of skiing, we had to load up, drive the 2 miles away to pickup our keys, etc. then head back to the resort to park and unload. Further, the parking pass expires when you checkout at 10am, which means you need to load up, move to some other parking location, then do your day of skiing.

2025-01-03 via Nuitee
L
Leyla family_with_children
8
Pros:

It was convenient to the ski lift, restaurants and shopping. The room itself was dirty, the sheets were stained, left over bacon in the kitchen, and some outlets didn’t work.

2024-12-30 via Nuitee
D
Deena family_with_children
8
Pros:

Close to lift/gangola

2024-12-29 via Nuitee
A
Austin partner
6
Pros:

Loved the convinence of the property but, upon arriving to my room found lights in the kitchen to be inoperative. Multiple blinds broken and cracked and not well working at all. Booked this room for 2 and recived 2 body towels and 2 hand towels, when i asked for extra towels i was advised i would have to pay for any additional towels. Then we proceded with our stay and every time we went to the hot tub there were no towels and looked like someone had came to pick up dirty towels and left the bags there thr bags were there for all 4 nights of my stay as well as no towels were stocked. It was listed there wasa bbq grill and we then gound out this was not true. I feel this place was very over priced to not have things like lights and blinds working as well as having to pay for additional towels when we are staying for multiple nights. The convinece was the only good thing

2024-11-13 via Nuitee
T
Tia partner
10
Pros:

My husband and I were in town for a wedding up in A-basin. This was the perfect size unit in the perfect location! We loved River Run Village and how close everything else was! We would definitely stay here again!

2024-08-25 via Nuitee
P
Pratibha family
6
Pros:

The property management should take responsibility of amenities provided, which sadly was lacking. The bulbs werent working in some rooms (this was a small issue and we could work around it).

2024-08-12 via Nuitee
N
Nisreen family
6
Pros:

I’ve stayed here multiple times. For the beer fest The location is the only reason. This place needs a massive remodel. 1975 called and want their appliances and furniture back. Soap, paper towels, trash bags, cooking utensils are all from the dollar store. The carpet is absolutely disgusting. It is about 20 years past cleaning it. Generally I avoid keystone expect for the beer fest every August. Out of all vail resorts, it’s the far lowest quality. If you are coming to the mountains Breckenridge is a much better option.

2024-08-06 via Nuitee
R
Ricardo family
8
Pros:

Many of the restaurants and shops were closed mid-week in the village, maybe more options on the summer weekends. Pool was small and our first two bedroom condo had small flies in the bathrooms. They moved us and gave us an upgrade, so that made up for the rough start.

2024-07-27 via Nuitee
S
Sarah
10
Pros:

We stayed in a studio with a Murphy bed and it was very comfortable, large bathroom, and nice kitchen.

2024-07-24 via Nuitee
C
Cindy partner
4
Pros:

property was fine. directions on how to get there and where to park were TERRIBLE. Need to pass out maps and better directions.

2024-07-22 via Nuitee
C
carol family
10
Pros:

East Keystone Road is not marked off of Highway 6, so very easy to miss it. Parking is confusing.
Enjoyed the condo very much!

2024-07-21 via Nuitee
V
Vicki
6
Bacon and bourbon festival
Pros:

We stayed for only one night after attending the bacon and bourbon festival. It served its purpose however the bed was not comfortable at all. It was a queen size Murphy bed and it was very hard.

2024-06-23 via Nuitee
S
Sean family
2
Pros:

Stay away. No AC, Murphy bed with a hard mattress, sheets smell like a nursing home, terrible check in, just stay away. Put it this way, it was so bad we walked in and walked right back out and called and said we were not staying there and drove 2 hours back home.

2024-06-23 via Nuitee
H
Hector friends
6
Pros:

My water in the sink and in the shower took an extra ordinarily long time to get hot - like around 10 minutes. The heat didn't work all that great either. The hot tub was only lukewarm. They should've called it the "lukewarm tub." The location was great and the room was nice and clean.

2024-03-02 via Nuitee