Pets allowed

Facilities

Meeting rooms
Fitness facilities
Fireplace in lobby
24-hour front desk
Luggage storage
Ski storage
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Beautiful property
Cons:
Inconsistent service
Hidden fees
Cleanliness issues

Categories

Cleanliness
8.8
Some comments suggest that the cleanliness is not consistently up to par, such as issues with the initial room being occupied.
Service
8.8
There were multiple mentions of poor service and staff being unhelpful, though some positives were noted.
Location
10
The location is praised for being beautiful and convenient, making it a strong point for the hotel.
Room Quality
8.8
Suggestions for upgrades indicate room quality could be improved, though many enjoyed their stay.
Amenities
9.8
Amenities were mentioned positively, including pools and beautiful property features.
Value for Money
9.3
Some reviews indicated dissatisfaction with added fees and value considerations.
Food and Beverage
8.3
Negative experiences with breakfast service and hidden fees were highlighted, leading to a lower rating.
Overall Experience
9.8
Overall stay was rated favorably by many guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:12

Property Description

Discover a serene mountain retreat at The Pines Lodge, A RockResort, where adventure meets luxury in the heart of Beaver Creek.

Unmatched Recreational Amenities
After an exhilarating day on the slopes, unwind in our inviting outdoor pool or relax in the hot tub. For your convenience, ski storage is available, making your winter getaway effortless.

Gourmet Dining
Savor exquisite dishes at the Grouse Mountain Grill, our fine-dining restaurant, or enjoy a cozy meal in your room with limited room service. A welcoming bar/lounge area completes your dining experience.

Luxurious Accommodations
Each of our 60 guest rooms features refrigerator, LED television, and plush pillowtop beds with designer linens. Indulge in private bathrooms equipped with deep soaking bathtubs and designer toiletries for a truly relaxing stay.

Don't miss out on an unforgettable experience—book your stay at The Pines Lodge today!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EGE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.2
Based on 146 reviews
Cleanliness: 8.8
Service: 8.8
Location: 10
Room Quality: 8.8
Amenities: 9.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.8
V
Vickie • partner
10
Pros:

We absolutely loved staying here. Beautiful views and great food.

2025-10-11 • via Nuitee
N
Neil
8
Pros:

No breakfast provided but was part of of reservation.

2025-10-06 • via Nuitee
M
Michelle
10
Pros:

The moutain view was impressive.

2025-09-29 • via Nuitee
J
Justin
10
Pros:

Reception area needs to be changed back to former design. Current area hardly does the property justice.

2025-09-26 • via Nuitee
J
James • family
10
Pros:

a

2025-09-25 • via Nuitee
B
Brian
2
Pros:

The hotel could use some upgrading in their bedding and linens, as well as the bath towels and washcloth

2025-09-18 • via Nuitee
S
sean • partner
10
Pros:

Got it—here’s a warmer, more personal version that feels like something you’d naturally post online:

⸻

⭐️⭐️⭐️⭐️⭐️
We really enjoyed our stay at The Pines Resort. The staff was so courteous and welcoming, which made a big difference right from the start. The place was spotless and very comfortable. We also loved the location—Beavercreek has so many great places to shop, eat, and just spend time together as a family. It was the perfect mix of relaxation and fun. We’ll definitely coming back.

2025-09-15 • via Nuitee
M
Michael
10
Pros:

Excellent stay

2025-09-12 • via Nuitee
J
jessica
2
Pros:

Horrible. The staff was not on the same page with anything. They all told us different things. They told us that there would be a self serve breakfast station. We went in the morning and the restaurant had no idea what we were talking about. The waitress (after we could find her) handed us a menu with a panini or breakfast burrito or smoothie (which they were out) for $20 each. She was rude and disappeared several times. Valet is mandetory for $35 per night, they charge $18 per night for using Expedia which I have never experienced. I charged my client $140 less for the lodging than I shouldve, with all the hidden fees. We could never find staff, they were always out of coffee and rude. Very disappointed and now I dont feel that i should use Expedia, if there will be added hidden fees for using it!

2025-09-08 • via Nuitee
A
Anissa • partner
10
Pros:

Great place - beautiful and convenient to the mountain and town

2025-09-07 • via Nuitee
J
James
8
Pros:

The coffee maker should have been a larger Keurig. When the single cup broke down they gave us a full size keurig.

Master shower valve needs replacing. You could not regulate the hot and cold water

Great location and nice to have 3 king beds. Mattress on downstairs left bedroom needs replacing or adjusting. Slants down to the headboard. Still enjoyed the stay.

2025-09-07 • via Nuitee
L
Leslie
8
Pros:

Based on the price I was paying and the Rock Resorts affiliation, I expected a very nice hotel with attentive service. This wasn’t that. On top of the room price is a hefty resort fee, so I asked what that provided and the woman at the front desk said you get to stay here. I asked again, is it a breakfast? Bottle of wine? Late check out? She replied “Nope.” For a two-night stay, no housekeeping is provided, unless you ask. My window wouldn’t lock, the A/C was sporadic, it was more like a tired Hilton than a nicer hotel, but priced such that value was missing.

2025-09-07 • via Nuitee
L
Lawrence
4
Pros:

The talk around the pool was how odd the service was - no one greets you, staff are not helpful. At breakfast we couldn’t even find any staff to seat us - literally no one there - so we left to eat elsewhere. Just a bad scene.

2025-08-24 • via Nuitee
K
Kelly • partner
10
Pros:

Valet service was top notch!

2025-08-23 • via Nuitee
K
Kyle • family
10
Pros:

Great location and fantastic amenities.

2025-08-21 • via Nuitee
R
Rachel • partner
10
Pros:

This place is great. It feels secluded yet you're walking distance to so much. Room was cozy and staff was amazing.

2025-08-20 • via Nuitee
J
Juliet
8
Pros:

We loved the hotel.

2025-08-20 • via Nuitee
V
Verified traveler
10
Pros:

Everyone was super kind, it is a lovely hotel in a beautiful location. And we loved the pool which was nice and warm.

2025-08-13 • via Nuitee
K
Karen • family
10
Pros:

WONDERFUL LOCATION, PROPERTY AMENITIES AND STAFF!

2025-08-11 • via Nuitee
W
wendy • family
4
Pros:

First room was occupied by someone’s luggage and other stuff. When we came back to desk to say there must be a mistake we got pushback Finally they gave us another room — the door didnt lock and could only be shut by slamming it. The phone didn't connect to the front desk, valet or anything else. The tv would connect to apps though it had a page to do so etc etc. theres more but its boring

2025-08-10 • via Nuitee