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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Heating
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Family rooms
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Luggage storage
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Express check-in/check-out
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Outdoor pool - seasonal
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in comfort and style at Hyannis Plaza Hotel, where certain units feature cozy seating areas and superior rooms boast spa baths or hot tubs. Each room is equipped with a private bathroom and a flat-screen TV for your entertainment.
Convenient Location
Situated just 1.6 km from the ferry to Martha's Vineyard and Nantucket, our hotel offers easy access to nearby attractions such as Hyannis Harbor, beaches, shops, and restaurants. Explore the best of Hyannis with everything just a stone's throw away.
Exceptional Service
Our dedicated 24-hour front desk staff is always ready to assist you, ensuring a seamless and enjoyable stay. Experience warm hospitality and top-notch service throughout your time at Hyannis Plaza Hotel.
Experience luxury, convenience, and exceptional service at Hyannis Plaza Hotel. Book now for an unforgettable stay!
Please contact the property in advance of your stay to check the availability of dog-friendly rooms.
When traveling with pets, please note that an extra charge of USD 25 per pet, per night applies.
Please note that the property can only accommodate dogs with a maximum weight of 27 kg or less.
Please note that a maximum of one dog is allowed per room.
Please note that dogs must be kept on a lead while in public areas of the property.
Please note that dogs cannot be left unattended in the room.
Please note that dogs are not permitted near the outdoor pool.
Please inform the property in advance of your stay or at check-in if you plan to bring a dog.
Please note that this property can accommodate dogs but will not accommodate other types of pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$25 per person per night when using an available cot.
Children up to and including 9 years old stay for free when using an existing bed.
People no matter the age stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location. It was nice to have coffee in the morning.
Renovation is done, but the quality of finished work is poor.
I liked the location and amenities! Staff was friendly!
No fan in the bathroom but it's not a necessity
Dear Booking.com Support,
I would like to file a complaint regarding my stay, which began on June 27.
As soon as we entered the room, we immediately noticed that it had not been properly cleaned. The floor had several dark dried spots that made it appear it had not been cleaned before our arrival. There were also crumbs, small pieces of trash, and clumps of hair mixed with dust in different areas of the room. We even found an M&M under the table where the telephone was located, which reinforced our concern that the room had not been thoroughly cleaned. The bathroom was also not cleaned to the standard we expected from a property listed on Booking.com.
In addition, we experienced problems with the shower throughout our stay. It did not work properly. At times, no water came out at all, and when it did, the water was often extremely cold. We had to wait a long time for the water to become warm enough to take a shower, making a basic necessity unnecessarily inconvenient.
The following day, before leaving the hotel, we specifically requested that our room be cleaned. We expected the issues to be corrected while we were out. However, when we returned, we realized that almost nothing had been done. The bed had been made and the trash bins had been emptied, but the bathroom had not been cleaned and the floor remained exactly the same.
To confirm this, we noticed that a liquid we had accidentally spilled on the floor was still there after housekeeping had supposedly cleaned the room. The same M&M that had been under the table since the day we arrived was still in the exact same place, clearly showing that the area had not been vacuumed or cleaned. The carpet also appeared untouched, as the same dirt and debris remained.
Unfortunately, this experience was far below the level of cleanliness and quality we expected. We booked this accommodation trusting the standards associated with Booking.
Location
Location, and price.
The AC was moldy and gave me and my wife allergies. Also, the water pressure in the water was very bad. The bed and pillows are not very comfortable.
Bed was comfortable,
nothing else was what I expected ,had i knowledge it did not have an elevator I would not have book a room their. Not Ada compliance even tho their was handicap parking, their was not enough spots to park. They could not accomadate me when asked for a first floor room.
No teniamos desayuno incluido
El precio estaba caro
Friendly staff.
TV was not working properly. Bed was very uncomfortable.
I liked the location
It wasn’t clean at all. We got a princess suite and the jacuzzi was absolutely disgusting. I ended up cleaning it myself with what I had. We put the maid service sign on in the morning and they didn’t come all day.
Room were refurbished and clean
Older looking property
Close to everything
Nothing
Location and free parking is good. Walkable to much of downtown.
Overall rooms are dated. Biggest issue is we found three silverfish (insects) in our room, which is absolutely unacceptable. They need to invest in pest control and better cleaning.
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