Hyannis Plaza Hotel

Hotels
7 (1103 reviews)
662 Main Street , Hyannis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice rooms
Helpful staff
Convenient location
Cons:
Cleanliness issues
Amenities not meeting expectations
Cold water in jacuzzi

Categories

Cleanliness
5.83
Multiple reviews mentioned issues with cleanliness, including dirty rooms and poor jacuzzi maintenance.
Service
7.8
Guests noted helpful staff and good service, particularly in handling issues.
Location
8.34
Convenient location with walkable distance to stores and restaurants was frequently praised.
Room Quality
6.79
Rooms were described as nice, but some mentioned outdated features and a need for improvements.
Amenities
6.32
Amenities had mixed reviews; some guests were disappointed with the jacuzzi and lack of a microwave.
Value for Money
7.28
Generally perceived as good value, though some felt they did not receive what they paid for.
Food and Beverage
6.83
No specific mentions, rated as 'Standard quality for this hotel tier'.
Overall Experience
6.8
Reviews indicate a mix of experiences, with some positive and negative elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:30

Property Description

Luxurious Accommodations
Indulge in comfort and style at Hyannis Plaza Hotel, where certain units feature cozy seating areas and superior rooms boast spa baths or hot tubs. Each room is equipped with a private bathroom and a flat-screen TV for your entertainment.

Convenient Location
Situated just 1.6 km from the ferry to Martha's Vineyard and Nantucket, our hotel offers easy access to nearby attractions such as Hyannis Harbor, beaches, shops, and restaurants. Explore the best of Hyannis with everything just a stone's throw away.

Exceptional Service
Our dedicated 24-hour front desk staff is always ready to assist you, ensuring a seamless and enjoyable stay. Experience warm hospitality and top-notch service throughout your time at Hyannis Plaza Hotel.

Experience luxury, convenience, and exceptional service at Hyannis Plaza Hotel. Book now for an unforgettable stay!

Important information:

Please contact the property in advance of your stay to check the availability of dog-friendly rooms.

When traveling with pets, please note that an extra charge of USD 25 per pet, per night applies.

Please note that the property can only accommodate dogs with a maximum weight of 27 kg or less.

Please note that a maximum of one dog is allowed per room.

Please note that dogs must be kept on a lead while in public areas of the property.

Please note that dogs cannot be left unattended in the room.

Please note that dogs are not permitted near the outdoor pool.

Please inform the property in advance of your stay or at check-in if you plan to bring a dog.

Please note that this property can accommodate dogs but will not accommodate other types of pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$25 per person per night when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1103 reviews
Cleanliness: 5.83
Service: 7.8
Location: 8.34
Room Quality: 6.79
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 6.8
D
De assis • couple • us
10
2026-02-09 • via Nuitee
M
Moran • solo_traveller • us
8
it was very close to a function I was attending. I would have liked to stay longer.
Pros:

it was right off of Main St. and close to a function I was attending within walking distance. I wish I could have stayed longer but a snow storm was coming in and I needed to high tail it out of there before it hit!

Cons:

No breakfast.... :-(

2026-01-30 • via Nuitee
E
Evangelista • family_with_children • us
10
Pros:

De tudo

2026-01-29 • via Nuitee
K
Kevin • family_with_children • us
9
2026-01-28 • via Nuitee
S
St.pierre • family_with_children • us
10
Pros:

Stay was good room was great

Cons:

None

2026-01-25 • via Nuitee
L
Laurie • couple • us
6
Cons:

The heat air conditioner was not really working properly. And very loud!

2026-01-21 • via Nuitee
V
Vanessa • couple • us
1
2026-01-20 • via Nuitee
S
Suzanne • couple • us
1
2026-01-20 • via Nuitee
B
Brian • couple • us
8
2026-01-20 • via Nuitee
K
Karapet • couple • us
10
Pros:

Отличный отель, джакузи супер👍🥰

2026-01-19 • via Nuitee
M
Melissa • couple • us
10
Pros:

We loved the suite we stayed in. It was perfect for a romantic evening

Cons:

We have no complaints

2026-01-19 • via Nuitee
J
Jacob • family_with_children • us
7
2026-01-19 • via Nuitee
E
Erin • solo_traveller • us
6
2026-01-19 • via Nuitee
J
Jonathan • extended_group • us
9
Best location , great rooms and pool
Pros:

I loved the location and the parking

Cons:

The restaurant was closed

2026-01-19 • via Nuitee
J
Jayson Demarco • solo_traveller • us
7
2026-01-19 • via Nuitee
P
Peter • family_with_children • us
10
2026-01-19 • via Nuitee
S
saw • family_with_children • us
6
2026-01-19 • via Nuitee
E
Esther • solo_traveller • us
8
2026-01-19 • via Nuitee
V
VICTORIA • family_with_children • us
2
Despite the issues, the bed was comfortable.
Pros:

The bed is comfortable.

Cons:

there was a noticeable smell of marijuana in the hallway leading to my room. I was also asked to pay $150 for security deposit, which i am not made aware of beforehand. When i inquired about when inquired about the refund, i was informed it would take two or three weeks to process. Additionally, the bathroom door needs replacement, and the paint around the sink is peeling.

2026-01-19 • via Nuitee
R
Regina • couple • us
2
Won’t be back
Pros:

Easy to find

Cons:

The entire interior from lobby to rooms stinks smells dirty. There was also a smell in our room, almost chemical like. The place seemed to be under some renovations but whoever painted our room was not very good at it and there was still painters tape on the back of the bathroom door (that didn’t shut without force which caused paint to peel). The door to the room had a gap around it, so you could see the hallway light shining through. The linens and pillows looked like they were from 1982. Overall, it was just plain gross.

2026-01-19 • via Nuitee