Rivoli Boutique Hotel

Hotels
8.5 (1828 reviews)
Via della Scala 33 , Florence , IT
+39 055 27861

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff
Good breakfast
Spacious and comfortable rooms
On-site pool/jacuzzi
Good value for money
Cons:
Occasional cleanliness/room not refreshed
Tired spa facilities needing upgrade
Weak Wi‑Fi reported
Heating not working / cold at night
Inconsistent breakfast service
Some rooms with odor or awkward shower layout; beds short for very tall guests

Categories

Cleanliness
7.5
Generally acceptable but several guests reported cleanliness problems (unclean/unrefreshed room on day 2, overall room-cleaning concerns).
Service
8.9
Staff repeatedly described as friendly, helpful and exceptional; a few isolated notes of less-friendly breakfast staff.
Location
8.9
Multiple mentions of an excellent, very central location near the train station, Duomo and main attractions.
Room Quality
8.2
Rooms praised for size, comfort and good showers in many cases, but some rooms had odors, awkward layouts (shower downstairs) and a few bed-size complaints.
Amenities
7.8
Spa/jacuzzi valued but described as tired and needing upgrade; issues reported with heating in cold nights and weak Wi‑Fi.
Value for Money
9
Several guests explicitly noted very good price/quality and strong recommendation, indicating high perceived value.
Food and Beverage
8.7
Breakfast is commonly praised (good breakfast room and offerings), with minor complaints about scrambled egg recipe and inconsistent breakfast service.
Overall Experience
9
Majority of reviews describe a pleasant, enjoyable stay with many guests willing to return; overall very positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Historic Charm and Tranquility
Located in the heart of Florence, Rivoli Boutique Hotel offers a unique experience in a renovated 14th-century Franciscan convent. Enjoy the oasis of tranquility just 300 meters from Santa Maria Novella railway station.

Luxurious Amenities
Indulge in spacious and elegant rooms, a garden with a free patio and hot tub, and access to Aqua Wellness Spa complete with a sauna, Turkish bath, and massage center. The hotel also offers the convenience of parking for guests.

Elegant and Comfortable Accommodations
Each room at Rivoli Boutique Hotel is soundproofed, classically furnished, and equipped with modern amenities including a minibar, flat-screen TV, and a private bathroom with free toiletries. Upgrade to a room with a terrace for a touch of luxury.

Experience the historic charm and luxury amenities of Rivoli Boutique Hotel - Book your stay now for an unforgettable Florence getaway.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.5
Based on 1828 reviews
Cleanliness: 7.5
Service: 8.9
Location: 8.9
Room Quality: 8.2
Amenities: 7.8
Value for Money: 9
Food and Beverage: 8.7
Overall Experience: 9
T
Tina • couple • ca
8
2026-10-29 • via Nuitee
A
Ali • family_with_children • de
7
Cons:

War sehr kalt, wurde nicht geheizt. Wohl erst ab November, aber es nun mal in der Nacht kalt.

2026-10-28 • via Nuitee
A
antonio • couple • br
8
2026-10-24 • via Nuitee
M
Michael • family_with_children • dk
9
Dejligt hotel
Pros:

Alt var som ønsket

Cons:

Ingenting

2026-10-23 • via Nuitee
J
Jeehyun • couple • kr
10
2026-10-23 • via Nuitee
J
Janne-marie • extended_group • no
8
Pros:

Hotellet ligger veldig sentralt til og hadde eit hyggelig og hjelpsomt personell.
God frukost.

Cons:

Renhold kunne vert bedre, kom til uvasket/ryddet rom på dag nr 2.

2026-10-22 • via Nuitee
E
Elisabeth • couple • es
9
2026-10-15 • via Nuitee
I
Iraklis • couple • gr
10
Book it !
Pros:

Great hotel and location ! Very clean ! Love the style ! And the staff is exceptional a 5 star stay for sure !

2026-10-15 • via Nuitee
G
gümüştaş • couple • tr
8
2026-10-13 • via Nuitee
L
Linda • couple • co
10
2026-10-12 • via Nuitee
M
Mario • couple • it
8
ottimo la gentilezza dello staff, ottimo anche il ristorante
2026-10-11 • via Nuitee
K
katarina • couple • se
8
2026-09-19 • via Nuitee
G
Guvanch • family_with_children • at
10
2026-09-18 • via Nuitee
R
Robin • extended_group • us
10
2026-09-18 • via Nuitee
J
JOÃO • solo_traveller • pt
8
2026-09-17 • via Nuitee
D
Darla • couple • us
10
2026-09-14 • via Nuitee
R
Raewyn • solo_traveller • nz
10
Stunning
Pros:

Lovely helpful staff

Cons:

Nothing

2026-09-14 • via Nuitee
A
Alfredo • couple • ar
3
Pros:

La ubicación

Cons:

No me gustó

2026-09-11 • via Nuitee
S
Salvatore • solo_traveller • it
8
2026-09-09 • via Nuitee
A
Analía • solo_traveller • ar
8
Pros:

El desayuno y la cama

Cons:

La atención de las señoras del desayuno. Pero el muchacho estuvo muy bien.
Solicitamos cafe y no fueron amables al responder que el muchacho lo serviria

2026-09-08 • via Nuitee