Papadopoli Hotel Venezia - MGallery Collection

Hotels
Accor
9.2 (147 reviews)
Santa Croce 245, Giardini Papadopoli, Venice, VE, 30135 , Venice , IT

Facilities

Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Beautiful hotel ambiance
Cons:
Overwhelming perfume scent in rooms
Room decor can be dated

Categories

Cleanliness
8.6
One review mentioned issues related to overwhelming perfume scent in the room.
Service
9.98
Staff were frequently praised for their friendliness and helpfulness across multiple reviews.
Location
9.61
Proximity to bus station and train station was noted positively.
Room Quality
9.06
Room quality was generally regarded as good, with some mentions of comfort but some dated decor.
Amenities
9.09
Standard amenities were provided, but the restaurant dining area was closed.
Value for Money
9.05
Some reviews implied mixed feelings on the value for the price paid, especially considering the room condition.
Food and Beverage
8.6
Mention of excellent seafood risotto, but some limitations on dining options.
Overall Experience
9.57
Overall excellent experiences shared, with a few minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:20

Property Description

Experience the enchanting elegance of Hotel Papadopoli Venezia MGallery by Sofitel, where luxury meets the heart of Venice.

Spectacular Views
Unwind in beautifully designed surroundings, taking in garden views that offer a serene escape from the city's hustle and bustle, making your stay truly memorable.

Culinary Delights
Savor delightful meals at our exquisite restaurant or enjoy quick bites at the café. Our 24-hour room service and stylish bar ensure that every craving is met, day or night.

Unmatched Convenience
With 24-hour front desk service, a business center, and event spaces available, we cater to all your needs whether on vacation or hosting meetings, ensuring a seamless experience in the city of canals.

Book your escape today and let the magic of Venice surround you at Hotel Papadopoli!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.2
Based on 147 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.06
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.57
3
361nataliea Couples London, England
10
Superb hotel, great location and warm welcome
Pros:

This is a beautiful hotel. Our room was Cosy, but very comfortable!
It has a luxurious feel to the whole hotel and all the staff are very friendly and helpful!
We enjoyed drinks in the bar each evening and appreciated the attentive and friendly staff.
Would absolutely recommend this hotel.
Our stay was in December and our room was rather warm but we just opened the window to get some fresh air.
The maid came in twice a day, with the nighttime turndown service which was lovely.
There isn't anything I can fault with this hotel.
The breakfast is fantastic do definitely choose the breakfast option when you book!
Its a great location, as its only one bridge away from the bus station so really easy to find and to get to when you arrive 😀

2025-12-05 via Tripadvisor
M
Michael
8
Good not great
Pros:

Great location, clean inside, staff good.
Beds just suck, rooms are small..

2025-10-07 via Nuitee
L
lamontc78 Couples
10
Lara Superstar of Venizia
Pros:

Amazing hotel we experience at the tail end of our Italy trip. Hotel is close to the train station. Less than 10 minute walk but you do have to go up and down several sets of steps with your luggage. Also the bus depot is nearby if you need to take a taxi to the airport or from the airport.

Lara was incredibly helpful at the front desk. Mamadouh also was very professional, but the staff was wonderful. Fabio was also vey nice even though I only spoke with him for a short while, but Lara really helped to make our stay memorable. She went above and beyond and gave us great recommendations for cafes and attractions nearby. She took our pictures when we got all dressed up for the restaurant. I would come back to Venice just to stay at this hotel and to be helped by Lara again.

The restaurant seafood risotto was excellent. I wish the dining room was open. We had to dine in the lounge. Not quite the same.

As an American, Venice was very tourist friendly. Everyone was very nice and spoke multiple languages including English.

2025-10-06 via Tripadvisor
M
Mary
10
Pros:

Not the most central of locations, but you can get a water taxi right to the hotel to go anywhere, and the room service is wonderful!

2025-10-06 via Nuitee
V
VJBEARS Couples Gloucester, Cotswolds, England
10
Wonderful stay in Venice.
Pros:

The Hotel Papadopli we will definitely be back. Wonderful stay and such a beautiful room, the staff were so helpful and even dealt with any queries we had with great professionalism.
Our room got upgraded due to a miscommunication on the website and we got upgraded to a canal view room, the way the staff dealt with it showed sheer class and it made our stay even better.

2025-10-05 via Tripadvisor
M
Mark partner
10
Pros:

The decor is a bit garish but it’s a nice, clean hotel with friendly staff and a good shower. Cons: no iron, air con doesn’t appear to be able to be lowered, which matters because it’s Venice there’s mosquitoes in your room so you need to stay under the duvet. Tip: get the breakfast, it’s the best I’ve ever encountered at a hotel.

2025-10-03 via Nuitee
M
Margot friends
10
Pros:

Everything was great. Staff was very attentive. Breakfast and bar area were great.

2025-09-29 via Nuitee
R
Ryan A
8
Decent stay
Pros:

Staff and service were both great. Room was ok and kind of dated for the price, but the view was nice. A great spot if you have one night in Venice and need to park in a parking garage. Only a 5 min walk from many garages and the bus station.

2025-09-25 via Nuitee
K
kelly j
10
I wish I could have stayed longer 😊
Pros:

Everything was amazing! I would stay there over and over

2025-09-23 via Nuitee
R
Reno friends
8
Pros:

The hotel is close to the bus loop and is in good shape. The staff at the lounge is excellent.

2025-09-21 via Nuitee
K
Kevin
10
Pros:

Great hotel, the staff was attentive. I highly recommend this hotel

2025-09-08 via Nuitee
C
Colbert family
10
Pros:

This must be one of the nicer hotels in this part of Venice. Our room was more spacious than I expected. The area around the hotel is filled with souvenir shops and food establishments.

2025-09-07 via Nuitee
L
lorim33 Couples
8
Beautiful Hotel But...
Pros:

If you have any sensitivities to perfume, I suggest you find another accommodation. Upon entering our room, the scent was so unbearable that we could hardly breath, literally. We opened the windows and door to the balcony to get sone relief. We travel a lot and have never had this happen. We heard the toilet paper is perfume scented which is ridiculous. Thankfully it was only for 1 night. It's a beautiful hotel and great location but would not stay here again and would not recommend.

2025-09-05 via Tripadvisor
R
Reza
10
Pros:

Papadopoli Hotel Venezia – MGallery Collection was excellent in every way: the location, the comfort, and the service were all outstanding. The only small issue was the low water pressure in the shower. If that is improved, this would easily be a true five-star hotel exp

2025-09-05 via Nuitee
J
Jamison
10
Hotel Papadopoli a Gem on the Canal
Pros:

We had an amazing time in Venize and this hotlel was a gem right as you cross onto the main city island of Venice. Just across from the train station with quick access tot he water taxi system and travel around the Canal. The room was beutiful, the staff was excellent. We upgraded to a private balcony where we could enjoy our coffee in the morning, watching People as they explored the canal. We would definetly stay again.
Jamison H Puyallup WA

2025-08-26 via Nuitee
J
johnrmartin Family Prestbury, Macclesfield, Cheshire, England
8
Great location to see all of Venice
Pros:

Nice location near to the train and bus station and with it's own pier if arriving by water taxi. Yards from the grand canal but on the side of Venice less traveled by tourists which makes it a delight to get out and just start walking down streets still lived in by locals to restaurants and bars frequented by locals. This is definitely the right side of the Grand Canal to be on.

2025-08-22 via Tripadvisor
M
Mark partner
10
Pros:

Great location 5 minute walk from the airport bus drop off parking lot. Canal wrapped around the hotel.

2025-08-20 via Nuitee
S
Safari27475060006 Family
10
A Charming Haven just off the Grand Canal
Pros:

My family and I loved the Papadopoli. It was right on the corner of a quiet canal, with a quaint bridge, a little piazza, and an old church right outside, great restaurants and stores nearby, and five minutes by foot from both the train station (St. Lucia) as well as the Grand Canal. We couldn't believe where we were. My wife and I were given a suite with two beautiful rooms, and our sons had a single room with a balcony. Both rooms had a view of the canal, church, and piazza. The staff, including Lara, Fabio, Yolan, Cristina, and others, were great people: easy to talk to (in English or Italian), knowledgeable, and helpful. The breakfast spread was enormous, introducing me to the delights of panna cotta and ACE juice. The maitre d made sure our coffee was strong to our liking, and I really appreciated that. She couldn't have been more gracious.

The day we left, we were picked up by a boat right in front of the main entrance, and sailed to the train station. I've never had an experience like that. Our boys (and us) will always remember that.

I've never been to a city like Venice that is so beautiful, car-less, full of bridges and beauty, quiet moments, and history. It's like nowhere in the world that I've seen. But our stay at the Papadopoli topped it off, and I would recommend it to anyone.

2025-08-08 via Tripadvisor
R
Road43611488959 Friends getaway
10
A Wonderful Stay in Venice
Pros:

As first-time visitors to Venice from Canada, we weren’t sure what to expect—but our experience at the Papadopoli exceeded all expectations. The hotel is conveniently located within walking distance of the train station, making it an ideal base for exploring the city.
The service throughout our stay was exceptional. We highly recommend opting for the breakfast package—an impressive and varied selection provided the perfect start to each day. The thoughtful touches, such as complimentary bottled water, twice-daily room service, and the warm hospitality from all staff members, contributed greatly to making our first trip to Venice truly memorable.
We wholeheartedly recommend Hotel Papadopoli and look forward to returning in the future.

2025-08-02 via Tripadvisor
M
Michael
6
Pros:

When we arrived they only had 1 room instead of 2

They had made an error.......took a bit of time and they did

find an additional room for us. Its a good thing we had written conformation with us.

2025-07-30 via Nuitee