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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Special diet menus - on request
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Outdoor fireplace
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Luxurious Accommodations: Each room at Holiday Inn Chicago Nw Crystal Lk Conv Ctr features Cable TV, a coffee machine, and a private bathroom with complimentary toiletries.
Dining with a View: The Three Oaks Lodge Restaurant not only offers delicious American cuisine for breakfast and dinner but also stunning views of Acorn Lake.
Relax and Unwind: Take a dip in the indoor pool, work out at the fitness centre, or simply unwind at the Three Oaks Lounge with your favorite drink.
Book your stay at Holiday Inn Chicago Nw Crystal Lk Conv Ctr now to experience a perfect blend of relaxation and convenience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Location, Easy Access anywhere around, room location at the end of corridor so no guests were passing our room
Great hotel, clean, friendly staff that is very helpful.
We had issues with hot water. Between the three of us, one got a hot shower. Otherwise, showers were lukewarm at best. I notified the front desk and it was looked at, but only one of us got a hot shower each day.
Location is great
Our room wasn’t ready. Check in was at 3 and we arrived at 3:15. Front desk said it was ready but the cleaning ladies were still in there and acted confused as to why we were there. We couldn’t connect to WiFi and the front desk was zero help and acted inconvenienced.
Property was continently located and easily accessible from the road. Had a small gym, but good for those of us who need to workout. The breakfast and dinner options were nice. Staff were friendly.
We got two rooms and stayed for three days. The carpet in both was disguising as well as the soft cover around the frame of the beds. One of the two rooms was better cleaned than the other as well as better stocked - they got fresh towels every day and trash emptied while the other did not. Further one of the rooms, the curtains didn’t close all the way and were significantly damaged at the top so it let in about 8 inches of light through the gap the full height of the window which made it feel uncomfortable because, even though on the second floor, the air handler was right outside and there was roof top access.
Was changed 201.75 more than I was supposed to have paid through booking, which the hotel shared was the damage deposit, which should be returned, but I’m still waiting for that.
the room was very clean and very nice
the staff member i talked to in the morning was honestly a bit rude
It was clean and the room was spacious. Breakfast was good.
Great visit. Everything was just as we expected. Bed was very comfortable this trip
Beautiful once you got inside.
Motorcycles blocked the check in area and took up the handicap spots.
I really enjoyed staying here for a few nights. The room was clean every day, the bed was incredibly comfortable, and the location made it easy to explore Crystal Lake. I would happily return.
The staff had been very accommodating while we were there! It was very clean and a great place to stay, close to tons of restaurants.
Our family had a fantastic stay. The kids loved the indoor pool, and we appreciated the clean family-friendly environment. The staff always greeted us with a smile and made us feel welcome.
This hotel exceeded my expectations. My room was spacious, the Wi-Fi worked perfectly, and I appreciated the free parking. The restaurant served a delicious breakfast, making it easy to start the day.
The only complaint is the light switches are black you can't see the switch to turn the light on
We stayed here while visiting family in Crystal Lake and couldn't have asked for a better experience. The hotel was quiet, clean, and conveniently located near restaurants and shopping. Everyone on the staff was friendly and welcoming.
I had a wonderful stay at this hotel during a weekend trip. The room was spotless, the bed was very comfortable, and the staff made check-in quick and easy. The indoor pool was a great way to relax after a busy day. I'd definitely stay here again.
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