Holiday Inn & Suites Manila Galleria by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (1131 reviews)
One Asian Development Bank Avenue , Manila , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Pleasant staff
Cons:
Cleanliness issues
Limited amenities
High prices

Categories

Cleanliness
7.76
The carpet in the corridors was noted as not clean, which brings the cleanliness score down.
Service
8.93
Pleasant staff and quick response times received positive mentions despite some service issues during check-out.
Location
9.07
Multiple reviews mentioned the hotel’s good location near malls and safe areas.
Room Quality
8.22
Rooms were spacious, but there were safety concerns regarding the bathtub.
Amenities
8.25
Good gym and breakfast services, but noted that there was no spa available.
Value for Money
7.21
Concerns about perceived expensive pricing and issues with miscommunication regarding charges.
Food and Beverage
8.26
Breakfast buffet was noted as good, though limited options were outside the hotel.
Overall Experience
8.73
Despite some issues, guests found the stay overall acceptable with good facilities for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Shopping Access

Located in the heart of Ortigas Commercial District, Holiday Inn Manila Galleria offers direct access to Robinsons Galleria Mall, making it a shopper's paradise. Explore nearby attractions such as Shangri-La Plaza and SM Megamall, all within a short distance from the hotel.

Luxurious Rooms and Dining Experience

Indulge in comfort with well-equipped rooms featuring modern amenities like flat-screen TVs, minibars, and in-room safes. Start your day with a delicious buffet breakfast at Fab Restaurant, offering a variety of international and local dishes. Unwind at Bar One with refreshing drinks and live entertainment.

Relaxation and Wellness Facilities

Stay active at the fully-equipped fitness center or treat yourself to a rejuvenating massage at the spa. For business travelers, take advantage of the on-site business center. With free parking and a 24-hour front desk, Holiday Inn Manila Galleria ensures a seamless stay experience. Book now for a memorable stay!

Important information:

Please contact the property in advance of your stay to check the availability of pet-friendly rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for ₱ 1,841.25 per person per night when using an existing bed.
    People 13 years old and over stay for ₱ 1,840.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1131 reviews
Cleanliness: 7.76
Service: 8.93
Location: 9.07
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 8.26
Overall Experience: 8.73
C
Cruz solo_traveller ph
10
Pros:

Place and food

Cons:

Nothing

2026-05-22 via Nuitee
F
Forcier solo_traveller ca
6
Pros:

Confortable

Cons:

Hyper bruyant,dormi deux heures dans ma nuit. Un groupe de jeunes extrêmement bruyant la chambre à côté!

2026-05-18 via Nuitee
F
Francesco_f71 solo_traveller it
8
A good, reliable accomodation in a very lively area.
Pros:

Comfortable room with excellent beds and nice bathroom.
Staff Is kind and professional, although -sometimes -procedures are redundant
Location in amazing both for business and leisure.

Cons:

Carpet starts to appear a bit old and not always clean.

2026-05-17 via Nuitee
R
Ringo Christian solo_traveller ph
9
Pros:

The staff was very accommodating. The facilities were accessible to guests including their kitchen. The buffet breakfast was very delicious and has a lot of variety. Very sulit.

Cons:

Took a lot of time around 45 minutes to check in.

2026-05-16 via Nuitee
S
Stef solo_traveller fr
10
Pros:

Bel hôtel magnifique suite climatisée tres bonne literie centre commercial communiquant avec restaurants et boutiques sans sortir personnel aimable et accueillant

Cons:

Rien

2026-05-13 via Nuitee
Z
Zaldy family_with_children ph
7
Good location
Pros:

The big room and the breakfast buffet

Cons:

The old smell of the room and old toilet and the carpet looks dirty

2026-05-09 via Nuitee
L
Librada extended_group th
10
Great and pleasant experience
Pros:

Room and location

Cons:

None

2026-05-05 via Nuitee
V
VICENTE solo_traveller ph
10
Pros:

great location because it has access to the mall and a short walk to the Church

2026-05-04 via Nuitee
M
Maria Jessica family_with_children ph
9
2026-05-03 via Nuitee
D
Doyon extended_group ca
6
medium
Pros:

breakfast

Cons:

gym to crowded. impossible to find a slot or equipment available.

2026-05-03 via Nuitee
E
Emelie solo_traveller ph
10
Pros:

The over all experience. I love the surprise cake and greeting for my daughter

Cons:

None . Everything was perfect

2026-05-02 via Nuitee
F
Figueras solo_traveller ph
5
Pros:

Front desk staff needed foĺlow up call for requests

2026-05-01 via Nuitee
A
Alyssa Marie couple gb
8
Overall great.
Pros:

The location was great. The room was spacious, clean and comfortable.

Cons:

They were a little bit stingy with the water refill.

2026-04-26 via Nuitee
C
Climber66728960406 Friends getaway
10
Love my stay
Pros:

I had a wonderful stay at this hotel. The staff were very nice, respectful, and genuinely hospitable, which made the experience even more pleasant. The location is excellent, especially since it’s directly connected to Robinsons Galleria, making everything very convenient.

2026-04-25 via Tripadvisor
E
Elisa solo_traveller us
8
2026-04-24 via Nuitee
P
Passenger57923745397 Family
8
Attentive staff
Pros:

Excellent service at the Summit Lounge. Staff especially Justine, was very attentive.

2026-04-22 via Tripadvisor
V
Vacation36198044145 Business
10
Amazing Lounge Crew
Pros:

As we go to the lounge, we always feel at home. We are always warmly greeted with great smiles by either Shai, Aya, or Rizza as they welcome you from the door step of the room. And then as we get inside we see coming to us either Justin, Arjhay or Chris as they quickly ask if we will get the usual drinks. That’s the thing. They remember and customize to ensure it’s effortless from the customer’s end. Even on how we want our eggs cooked during breakfast. It’s really them connecting with us so we feel at home. Good job guys! Please keep it up!

2026-04-21 via Tripadvisor
M
Mateo solo_traveller ph
8
2026-04-21 via Nuitee
J
jayesh solo_traveller in
8
2026-04-17 via Nuitee
C
catbagan couple us
10
Great room and location ! plus it has access to the Robinson Galleria mall which we go everyday ! plus we have dinner wi
Pros:

Location is great and has an access on the Robinson Galleria mall

Cons:

Just in the Breakfast dinning area , The server is used too buffet style service but we want a ala carte so that service a little slacking

2026-04-17 via Nuitee