DoubleTree by Hilton Greensboro

Hotels
•
Doubletree by Hilton
8.2 (376 reviews)
3030 High Point Road , Greensboro , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Convenient location
Warm cookies at check-in
Spacious/comfortable rooms when clean
Positive breakfast experiences
Cons:
Room cleanliness issues (mold, stains, roaches, hair)
Missing or inconvenient in-room amenities (no fridge/microwave)
Maintenance problems (old elevators, patched ceilings, shaky elevators)
Occasional hot water/restaurant A/C issues
Navigation/GPS/address confusion for some guests

Categories

Cleanliness
5.5
Frequently mentioned as a problem: guests reported dirty rooms (lipstick on glasses, unvacuumed floors), mold in tubs/shower curtains/grout, hair in showers, stained bed linens and even sightings of roaches.
Service
10
Mostly praised: multiple guests cited friendly, helpful front desk and staff, warm cookies at check-in and generally welcoming service, though there are a few reports of unprofessional interactions.
Location
10
Regularly noted as convenient and well-located; a few navigation issues were reported (GPS/phone directed guests incorrectly), but overall location sentiment is positive.
Room Quality
7
Mixed feedback: some guests found rooms spacious and comfortable, while others reported outdated rooms, mattress issues, patched ceilings, mold in tubs and missing in-room items (no fridge/microwave).
Amenities
7.8
Mixed/limited: positives include cookies at check-in and generally maintained public areas; negatives include lack of in-room microwaves/fridges for many rooms, broken restaurant A/C and occasional hot water problems.
Value for Money
7.5
Perceived as mixed: some guests felt the property was well-maintained and a good value, while others noted rooms need remodeling and that the price did not match condition in places.
Food and Beverage
8.5
Generally positive for breakfast (several guests called breakfast delicious), though limited protein options for some diets and an isolated complaint about restaurant A/C impacted enjoyment for one party.
Overall Experience
9.3
Overall stays were frequently described as pleasant or wonderful, with guests praising staff and location; however consistent cleanliness and some maintenance issues tempered experiences for a subset of visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy a stay in beautifully designed brown accented rooms equipped with modern amenities including a 32-inch flat-screen TV and coffee facilities.

Delightful Dining Options: Savor delicious American dishes at J. Butler’s Bar & Grill or kickstart your day with a scrumptious breakfast buffet during your stay at Doubletree Hotel Greensboro.

Relax and Unwind: Take a dip in the indoor pool, keep up with your workout routine at the well-equipped gym, or take advantage of on-site laundry facilities for added convenience.

Ready to experience a blend of comfort and style? Book your stay at Doubletree Hotel Greensboro now for a memorable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be 21 years of age or older in order to check in without a parent or guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 376 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 7
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 9.3
C
Cynthia • couple • us
10
2026-10-27 • via Nuitee
B
Bjarne • family_with_children • dk
6
2026-10-24 • via Nuitee
M
Michelle • solo_traveller • us
5
I've stayed at alot of Hiltons and this was sub par.
Pros:

Front Desk staff was kind and understanding.

Cons:

The room was not clean.
Glasses had lipstick on them, And floor was not vacuumed.
Outside the door was an old spoon from someones oatmeal and it was there the whole time.
Tissue was not replaced when empty

2026-10-21 • via Nuitee
P
peter • couple • gb
9
Would definitely stay there again
Pros:

Lovely clean hotel, nice staff

Cons:

My satnav and phone couldn't find hotel, sent us to wrong end of town. Only found it because info said it was near Hooters

2026-10-11 • via Nuitee
D
Danielle • solo_traveller • us
8
2026-10-11 • via Nuitee
F
Francine Freemsn • family_with_children • us
10
Just okay
2026-10-09 • via Nuitee
S
Shirley • couple • us
10
Wonderful
Pros:

Clean Good Customer Service

2026-10-07 • via Nuitee
T
Trina • couple • us
10
Pros:

It was a convenient location.

2026-10-07 • via Nuitee
C
Cynteretha • couple • us
1
2026-09-16 • via Nuitee
B
Brooklyn • couple • us
8
2026-09-13 • via Nuitee
E
Eric • family_with_children • us
8
2026-09-13 • via Nuitee
M
Mayra • couple • us
10
Breakfast was delicious and the room was great.
Pros:

Location

Cons:

N/a

2026-09-12 • via Nuitee
Y
Young Soo • couple • us
9
2026-09-04 • via Nuitee
T
Tanesha • couple • us
10
2026-08-31 • via Nuitee
J
John • solo_traveller • us
8
Pros:

Very nice and clean.

Cons:

A live roach was in the bathroom!

2026-08-31 • via Nuitee
G
Garry • solo_traveller • us
10
2026-08-31 • via Nuitee
I
Ivan • couple • us
10
2026-08-30 • via Nuitee
P
paul • couple • us
10
2026-08-29 • via Nuitee
J
Johnson • solo_traveller • us
10
Pros:

Very nice staff! Clean room, bed and bathroom. Felt safe. Great stay.

2026-08-24 • via Nuitee
P
Paul • solo_traveller • us
10
2026-08-23 • via Nuitee