Hotel Bigallo

Hotels
8.2 (1528 reviews)
Vicolo degli Adimari 2 , Florence , IT
+39 055 216086

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Room maintenance issues
Breakfast quality

Categories

Cleanliness
7.7
Several reviews indicate a need for improvements in maintenance and room condition.
Service
9.2
The staff is consistently described as friendly and professional.
Location
9.2
Multiple reviews highlight the central and convenient location near major attractions.
Room Quality
7.7
Room condition was deemed average; some issues were reported regarding amenities.
Amenities
7.2
Some complaints about the facilities; breakfast quality was particularly noted.
Value for Money
8.7
Generally seen as good value, despite some concerns about specific areas.
Food and Beverage
7.7
Breakfast received mixed reviews, with some positives and several negatives.
Overall Experience
8.2
Guests expressed overall satisfaction despite noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:18

Property Description

Central Location with Breathtaking Views

Luxurious Amenities

Indulge in a continental buffet breakfast each morning, relax at the hotel's bar, and stay connected with free WiFi throughout. Our rooms offer modern comforts like air conditioning, LCD TVs, and private bathrooms. Some even boast stunning views of Florence Cathedral.

Convenience and Comfort

Located just steps away from Via dei Calzaioli, enjoy easy access to premier shopping and dining. With Santa Maria Novella Train Station nearby, exploring the city is a breeze.

Experience the best of Florence at Hotel Bigallo. Book your stay now!

Important information:

The property is in a restricted-traffic area.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.2
Based on 1528 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.2
N
Niccolò • family_with_children • it
8
2026-10-31 • via Nuitee
S
Salvatore • family_with_children • it
9
2026-10-31 • via Nuitee
C
Craig • couple • us
10
2026-10-30 • via Nuitee
A
Annalisa • family_with_children • it
9
Molto buona
Pros:

Accoglienza, pulizia, camere

Cons:

Un po meno buona la colazione

2026-10-30 • via Nuitee
S
Sylvie • couple • fr
10
Tout était parfait
Pros:

Emplacement idéal,
Service de voiturier
Hôtel de charme
Très bon petit déjeuner

2026-10-27 • via Nuitee
A
Alan • couple • gb
5
location makes up for most things
Pros:

location is perfect - and that you have to balance against hotel amenities

Cons:

access into building is poor. Need to carry cases up a few stairs to the lift. hand rail is in dangerous condition on stairs.
breakfact limited. Could not open wardrobe door fulls as bed in way

2026-10-26 • via Nuitee
张 • family_with_children • cn
8
2026-10-25 • via Nuitee
T
Tamar • extended_group • ge
4
Pros:

The location

Cons:

Staff was very rude. The hotel didn’t provided water and also didn’t let us have early breakfast.

2026-10-25 • via Nuitee
P
Patricia • family_with_children • es
8
Pros:

La ubicación excepcional

Cons:

El acceso. Tercer piso con un ascensor pequeño con y poco fiable.

2026-10-25 • via Nuitee
W
Wanda • extended_group • br
7
Boa localização porém limpeza deixou a desejar
Pros:

Localização

Cons:

Limpeza , cama

2026-10-22 • via Nuitee
C
Cristina • extended_group • pt
8
Hotel antigo e muito simples mas com excelente localização e muito limpo!
Pros:

A localização é excepcional, mesmo em frente à Duomo.

Cons:

A entrada do prédio é um pouco assustadora. O prédio fica numa esquina e é muito velho! O hotel fica no 3° andar e quando chegamos a recepção tudo tem bom aspecto. O edifício é antigo mas os quartos não são maus. Estava tudo muito limpo e os funcionários foram super simpáticos. O pequeno almoço era bastante agradável, o que nem sempre se encontra em Itália.

2026-10-22 • via Nuitee
G
Gaia • extended_group • it
9
Ottimo soggiorno
Pros:

Struttura in centro, proprio davanti al Duomo di Firenze . Affaccio della zona comune sul Duomo. Colazione piccolina ma con tutto essenziale sia per dolce che per salato .Ottimo punto a favore della colazione : le pasticceria farcita

Cons:

State solo attenti a scendere o salire le scale per arrivare in hotel , una parte non è illuminata

2026-10-22 • via Nuitee
J
Jeanne • family_with_children • nl
9
Een heerlijke ruime kamer met fantastisch uitzicht op de Duomo met daarachter de heuvels van Toscane met lief personeel.
Pros:

Het uitzicht op de Duomo was fantastisch! De ligging heel centraal. Alle bezienswaardigheden op loopafstand te bezoeken. Het personeel is erg vriendelijk en behulpzaam.

Cons:

De lift was oud en gammel, maar we waren wel blij dat er een lift was.

2026-10-19 • via Nuitee
L
Lizbeth Guadalupe • couple • mx
10
Pros:

View

Cons:

All good

2026-10-18 • via Nuitee
P
plaza • extended_group • ar
8
Pros:

Muy buen hotel, con una ubicación impagable. La habitación, al ser tipo loft, era más que cómoda y espaciosa para nosotros, que éramos tres adultos. Por ahí, a la noche, se escuchaba bastante ruido porque justo estaba al lado del ascensor, lo que hacía un poco difícil descansar bien. El desayuno cumplía perfectamente para comer algo antes de salir a recorrer. Si van en auto, el acceso puede resultar un poco complicado, pero es entendible por la ubicación del hotel. En general, tuvimos una muy buena experiencia.

2026-10-15 • via Nuitee
J
José • extended_group • es
8
Perfecta ubicación y buen servicio.
Pros:

Sin duda, la ubicación.

Cons:

Nada en especial.

2026-10-15 • via Nuitee
F
Felipe • couple • de
9
2026-10-15 • via Nuitee
A
Adam • couple • au
10
Exceptional
Pros:

- Location was right next to the piazza, couldn't get any more central if you tried. Extremely convenient and only a 15 minute walk from the train station
- Room was nice enough
- Breakfast was sufficient

Cons:

The listing made it look like you could see the Cathedral from the room but you could not. We could only see it from the lounge in the lobbyy

2026-10-12 • via Nuitee
A
Alicia Inés • family_with_children • ar
10
Espectacular
Pros:

El desayuno es completo y de muy buena calidad

Cons:

Nada

2026-10-11 • via Nuitee
R
Rosa Maria • couple • it
9
Pros:

la posizione e il servizi

Cons:

palazzo da ristrutturare

2026-10-11 • via Nuitee