Hotel Bigallo

Hotels
8.2 (1373 reviews)
Vicolo degli Adimari 2 , Florence , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Room maintenance issues
Breakfast quality

Categories

Cleanliness
7.7
Several reviews indicate a need for improvements in maintenance and room condition.
Service
9.2
The staff is consistently described as friendly and professional.
Location
9.2
Multiple reviews highlight the central and convenient location near major attractions.
Room Quality
7.7
Room condition was deemed average; some issues were reported regarding amenities.
Amenities
7.2
Some complaints about the facilities; breakfast quality was particularly noted.
Value for Money
8.7
Generally seen as good value, despite some concerns about specific areas.
Food and Beverage
7.7
Breakfast received mixed reviews, with some positives and several negatives.
Overall Experience
8.2
Guests expressed overall satisfaction despite noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:18

Property Description

Central Location with Breathtaking Views

Luxurious Amenities

Indulge in a continental buffet breakfast each morning, relax at the hotel's bar, and stay connected with free WiFi throughout. Our rooms offer modern comforts like air conditioning, LCD TVs, and private bathrooms. Some even boast stunning views of Florence Cathedral.

Convenience and Comfort

Located just steps away from Via dei Calzaioli, enjoy easy access to premier shopping and dining. With Santa Maria Novella Train Station nearby, exploring the city is a breeze.

Experience the best of Florence at Hotel Bigallo. Book your stay now!

Important information:

The property is in a restricted-traffic area.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1373 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.2
T
Tomiris couple kz
9
2026-02-13 via Nuitee
M
Marta solo_traveller it
7
2026-02-10 via Nuitee
A
Alethia solo_traveller us
10
Great Location and excelent staff and facilities
Pros:

Great Location! Nice facilities, nice rooms, clean mix of history and modern. Staff is great!

Cons:

Nothing to say here i loved the place

2026-01-28 via Nuitee
V
Valentina couple it
9
Ottima esperienza, posizione TOP
Pros:

Zona centralissima e comodissima

2026-01-27 via Nuitee
L
LILIK extended_group am
9
Pros:

The location was great! Stuff so helpful! Price reasonable. Overall good, will return again😍

2026-01-27 via Nuitee
S
Savoy solo_traveller us
9
Pros:

Absolutely perfect location, right next to the Duomo. The room was very clean and very comfortable.

2026-01-27 via Nuitee
P
Patricia K family_with_children br
10
Estadia perfeita em Florença
Pros:

Localização, limpeza, conforto

Cons:

Nada a pontuar

2026-01-27 via Nuitee
L
LuckyCT couple it
9
Pros:

La posizione spettacolare

Cons:

Camera poco rifinita e frigobar vuoto

2026-01-24 via Nuitee
K
Kara family_with_children us
9
2026-01-21 via Nuitee
G
Geri couple al
6
Pros:

Amazing location

Cons:

Terrible shower for big person

2026-01-20 via Nuitee
I
Irene couple it
10
2026-01-20 via Nuitee
A
Andrés Camilo couple co
9
Muy Bueno
Pros:

La localización
Nos dieron el desayuno para llevar dado que salimos muy temprano al siguiente destino
La vista al domo desde la habitación 😎

Cons:

Necesitan colocar blackout en la habitación
En la noche la luz de las lámparas de la plaza puede ser molesta

2026-01-20 via Nuitee
T
Thomas solo_traveller fr
7
Pros:

L'emplacement au pied de la cathédrale en plein centre ville, la proposition du parking, la gentillesse du personnel.

Cons:

Petit déjeuner moyen, chambre petite et un peu défraîchie.

2026-01-20 via Nuitee
J
Joanna family_with_children us
8
Pros:

Very nice location.
Nice breakfast.

2026-01-20 via Nuitee
G
Gerald solo_traveller us
10
I enjoyed my stay and will return.
Pros:

The staff and accommodations were excellent.

Cons:

Everything was great.

2026-01-20 via Nuitee
A
Ana Lucia Vieira family_with_children br
8
Foi tudo muito bem
Pros:

Boa localização, com vista para o Duomo e a torre. Local muito barulhento, apesar da janela acústica. O sino da catedral fica muito próximo, mas só toca durante o dia. O acesso tem alguns degraus, e o elevador é pequeno. Equipe muito gentil.

2026-01-20 via Nuitee
S
Silvana couple es
7
Pros:

Ubicación

Cons:

Mantenimiento

2026-01-20 via Nuitee
A
AZUSA extended_group jp
8
おしゃれな宿泊施設でした
Pros:

部屋がおしゃれ、エアコンの効きが良い。部屋が清潔。立地がとても良かった。

Cons:

エレベーターが古い。ホテルに入るところに階段があり、スーツケースを運ぶのが大変だった。

2026-01-19 via Nuitee
R
Raymond couple us
9
Cons:

Elevator

2026-01-19 via Nuitee
O
Octavio family_with_children es
6
Pros:

Ubicación justo enfrente de la catedral, abres la ventana y casi la puedes tocar. Pero lo bueno se convierte en lo malo, mucha gente en la calle, se oyen las campanas de la catedral y la iluminación nocturna entra en la habitación y te desvela.
Muy céntrico para ir a pie a cualquier sitio de Florencia a 10 minutos andando en cualquier dirección.
El personal súper amable.

Cons:

La recepción está en la tercera planta. Con ascensor pequeño estrecho y viejo, por lo que subimos a pie siempre 3 pisos.
Se estropeó el aire acondicionado en plena ola de calor a 40 grados.
La zona de desayuno es muy pequeña y con muy poca variedad.

2026-01-19 via Nuitee