Krystal Monterrey

Hotels
8.2 (2557 reviews)
Calle Corregidora 519, Centro , Monterrey , mx

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Expensive food options
Inconsistent room amenities

Categories

Cleanliness
7.28
Several reviews mention cleanliness issues, including dirty rooms and unresponsive housekeeping.
Service
8.75
Generally positive sentiments regarding staff attentiveness and friendliness.
Location
9.29
Repeated praise for the hotel's excellent location near attractions.
Room Quality
8.24
Mixed reviews with some positive notes on spacious rooms but issues with amenities.
Amenities
7.77
Some amenities are lacking (e.g., small TVs, inconsistent heating), impacting guests' experience.
Value for Money
8.23
Some guests felt prices for certain services were high, affecting overall value perception.
Food and Beverage
7.28
A few reviews mention expensive buffet options, indicating room for improvement.
Overall Experience
8.75
Mostly positive overall, despite some criticisms regarding cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:58

Property Description

Luxurious Accommodation
Krystal Monterrey, located in Monterrey, offers a 4-star hotel experience with modern amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy a buffet breakfast each morning and access the fitness centre during their stay. The hotel also provides private parking, a restaurant, and a bar, catering to all needs under one roof.

Ideal Location
Situated near MARCO Museum Monterrey and Macroplaza, Krystal Monterrey offers easy access to the city centre and popular attractions. Whether for business or leisure, this hotel is the perfect choice in Monterrey.

Book your stay at Krystal Monterrey for a memorable and convenient experience in Monterrey!

Important information:

Please note that the swimming pool is temporarily unavailable.

When booking 9 rooms or more, different policies and additional supplements may apply.

Swimming pool is temporary closed due to Covid19
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 80 per day.

Location

Guest Reviews

8.2
Based on 2557 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
A
Amandine • solo_traveller • us
4
Old property, mediocre front desk staff, great location
Pros:

It was a very central, easily accessible location

Cons:

The front desk staff, Avelino, not welcoming at all, very dismissive, maleducado

2026-07-09 • via Nuitee
G
Guadalupe • family_with_children • mx
9
2026-07-09 • via Nuitee
A
Angela • solo_traveller • us
10
2026-07-09 • via Nuitee
G
Gissela • couple • us
9
Pros:

Location

Cons:

The attitude of the staff

2026-07-08 • via Nuitee
E
espinosa miramontes • solo_traveller • mx
10
2026-07-08 • via Nuitee
G
Garcia • solo_traveller • mx
10
Pros:

Las instalaciones

2026-07-06 • via Nuitee
G
Govea • solo_traveller • mx
10
2026-07-06 • via Nuitee
G
Gustavo • couple • mx
10
EXCENTE VOVERIA A HOSPEDARME CON UDS
Pros:

NOS AGRADO SU UBICACION Y FACILIDAD DE LLEGAR LA HABITACION MIU GRANDE DE LAS POCAS EN LAS QUE PUEDO TRABAJAR EN OTRA AREA CON TODOS LOS ELEMENTOS SU RESTAURANTE MUY RICA LA COMIDA Y EXCENTE SERVICIO DE SU PERSONAL

Cons:

SE ME CAYO AL SUELO UNA PLUMA Y TUVE QUE MOVER LA CAMA ENCONTRANDO UN POCO DE BASURA PERO NO ALARMANTE, ACLARO NO ERA DE MIA LA BASURA

2026-07-06 • via Nuitee
N
Nada • solo_traveller • ma
9
2026-07-05 • via Nuitee
J
Julian • solo_traveller • gb
10
Booked last minute. Hotel was perfectly situated. Very comfortable
Pros:

Location is amazing. Staff couldn’t have been more helpful

2026-07-05 • via Nuitee
O
Otoniel Antoni • couple • ve
9
2026-07-02 • via Nuitee
O
Otoniel Antoni • solo_traveller • ve
9
2026-07-02 • via Nuitee
T
Tim Walhain • solo_traveller • nl
8
2026-07-01 • via Nuitee
A
Abdelaali • solo_traveller • ma
8
Pros:

L'emplacement et la literie

Cons:

La salle de bain

2026-07-01 • via Nuitee
Y
Yeser • solo_traveller • de
8
2026-07-01 • via Nuitee
M
michelle • couple • mx
9
Recomendado 100%
Pros:

la ubicación es perfecta si te interesa conocer barrio antiguo a cualquier hora del día... está a unos pasos

Cons:

La verdad todo está muy bien. Ojalá contará con área de piscina

2026-06-30 • via Nuitee
M
Monserrat • solo_traveller • mx
8
2026-06-28 • via Nuitee
R
Rex • couple • us
8
Cons:

The bar did not have any red wine. Since you could not bring your own into the hotel that was a drawback.

2026-06-27 • via Nuitee
P
Poblano • solo_traveller • mx
10
Pros:

El espacio, y la comodidad de las camas

Cons:

Tienen televisiones muy desactualizadas, pantallas pequeñas y no son smart tvs
Pienso que deberían actualizar las pantallas

2026-06-25 • via Nuitee
K
Khalil • couple • tn
8
2026-06-25 • via Nuitee