Krystal Monterrey

Hotels
8.2 (2357 reviews)
Calle Corregidora 519, Centro , Monterrey , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Tour desk
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Expensive food options
Inconsistent room amenities

Categories

Cleanliness
7.28
Several reviews mention cleanliness issues, including dirty rooms and unresponsive housekeeping.
Service
8.75
Generally positive sentiments regarding staff attentiveness and friendliness.
Location
9.29
Repeated praise for the hotel's excellent location near attractions.
Room Quality
8.24
Mixed reviews with some positive notes on spacious rooms but issues with amenities.
Amenities
7.77
Some amenities are lacking (e.g., small TVs, inconsistent heating), impacting guests' experience.
Value for Money
8.23
Some guests felt prices for certain services were high, affecting overall value perception.
Food and Beverage
7.28
A few reviews mention expensive buffet options, indicating room for improvement.
Overall Experience
8.75
Mostly positive overall, despite some criticisms regarding cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:58

Property Description

Luxurious Accommodation
Krystal Monterrey, located in Monterrey, offers a 4-star hotel experience with modern amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy a buffet breakfast each morning and access the fitness centre during their stay. The hotel also provides private parking, a restaurant, and a bar, catering to all needs under one roof.

Ideal Location
Situated near MARCO Museum Monterrey and Macroplaza, Krystal Monterrey offers easy access to the city centre and popular attractions. Whether for business or leisure, this hotel is the perfect choice in Monterrey.

Book your stay at Krystal Monterrey for a memorable and convenient experience in Monterrey!

Important information:

Please note that the swimming pool is temporarily unavailable.

When booking 9 rooms or more, different policies and additional supplements may apply.

Swimming pool is temporary closed due to Covid19

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 80 per day.

Location

Guest Reviews

8.2
Based on 2357 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
A
Andrés • solo_traveller • mx
9
2026-04-18 • via Nuitee
R
Ricardo • solo_traveller • mx
10
Pros:

Excelente hotel, muy limpio

2026-04-17 • via Nuitee
B
Bertha • solo_traveller • us
10
2026-04-17 • via Nuitee
J
Juan Antonio • solo_traveller • mx
9
Pros:

.

Cons:

Las sabanas con apariencia de suciedad

2026-04-16 • via Nuitee
J
Juan Antonio • solo_traveller • mx
9
Pros:

La ubicación y comodidad

Cons:

Las sabanas sucias o con apariencia de suciedad.

2026-04-16 • via Nuitee
M
Marcial • solo_traveller • us
10
2026-04-14 • via Nuitee
J
Jose Juan • family_with_children • us
10
2026-04-13 • via Nuitee
B
Ballester • extended_group • us
10
Pros:

Todo muy bueno

2026-04-13 • via Nuitee
J
José Eduardo • solo_traveller • mx
10
Pros:

La habitación

2026-04-13 • via Nuitee
I
Ibarra • solo_traveller • mx
4
Pros:

Las linpisa

Cons:

Los empleados

2026-04-13 • via Nuitee
J
Jose • couple • us
8
2026-04-13 • via Nuitee
E
Edgar • solo_traveller • mx
10
2026-04-12 • via Nuitee
A
Angela • solo_traveller • mx
10
Pros:

La habitación

2026-04-11 • via Nuitee
M
Mora • family_with_children • mx
10
Pros:

Ubicación y precio

2026-04-09 • via Nuitee
N
Nathali • solo_traveller • mx
10
Pros:

Esta lindo el hotel

Cons:

Que si faltó más limpieza en el baño

2026-04-09 • via Nuitee
M
Martinez • couple • mx
8
BUENO PERO NO EXCELENTE
Pros:

NO DESAYUNAMOS AHI
Y LA UBICACION MUY BIEN

Cons:

TUVIMOS QUE PAGAR PENSION POR EL VEHICULO
EL HOTEL NO CUENTA CON ESTACIONAMIENTO PROPIO

NO INCLUIA EL DESAYUNO

2026-04-06 • via Nuitee
A
Aaron Humberto • family_with_children • mx
10
2026-04-05 • via Nuitee
I
Ibarra • family_with_children • mx
4
Pros:

La instalacion

Cons:

La recepción. Simpre de mal humos

2026-04-05 • via Nuitee
E
Emmanuel • couple • us
9
Pros:

Que es céntrico

2026-04-04 • via Nuitee
P
Paulo Evandro Jhonatan • family_with_children • bo
8
2026-04-02 • via Nuitee