Comfort Suites Plano East - Richardson

Hotels
•
Comfort Suites
8 (547 reviews)
640 E Park Blvd , Plano , US
+1 972-578-2243

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good value
Spacious rooms
Cons:
Cleanliness issues
Old hotel
Maintenance needed

Categories

Cleanliness
6.96
Several reviews mentioned dirty premises and issues with cleanliness.
Service
9.43
Staff was often described as friendly and helpful.
Location
7.97
Some reviews mentioned convenience due to location, but loitering was noted as a concern.
Room Quality
7.92
Rooms were described as spacious and comfortable, but some had issues like odd smells.
Amenities
6.95
Some amenities were in disrepair, but some guests enjoyed the pool.
Value for Money
8.41
General agreement on good value considering the price.
Food and Beverage
7.96
Breakfast was mentioned positively, though not extensively.
Overall Experience
8.43
Despite some negative points, many guests enjoyed their stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:58

Property Description

Outdoor Pool, Hot Tub, and Fitness Centre:
Enjoy a relaxing stay at SureStay Plus Hotel by Best Western Plano with our outdoor pool, hot tub, and fitness centre to help you unwind and stay active during your visit.

Spacious Suites with Modern Amenities:
Each suite at our all-suite hotel comes equipped with a separate seating area, sofa bed, microwave, fridge, free WiFi, cable TV, and coffee-making facilities to ensure a comfortable and convenient stay.

Convenient Location and Extra Perks:
Located near Dart Light Rail, Collin Creek Mall, and Plano Convention Center, our hotel offers easy access to key attractions. Enjoy daily continental breakfast, free weekday cookies, and free local calls during your stay.

Book your stay now at SureStay Plus Hotel by Best Western Plano for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 6.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

8
Based on 547 reviews
Cleanliness: 6.96
Service: 9.43
Location: 7.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.43
H
Hernandez • solo_traveller • us
10
Pros:

Very clean and excellent experience.

2026-10-29 • via Nuitee
C
Cindy • solo_traveller • us
10
2026-10-25 • via Nuitee
P
Paula • couple • us
3
Pros:

the room was clean and the beds comfortable

Cons:

The hotel was under remodeling, there were tools and carpets lying in one corner, it felt dirty and smelled weird.

2026-10-17 • via Nuitee
A
Aldaco • couple • us
3
Pros:

Friendly staff

Cons:

Wasn't clean enough, had a weird smell. The tub was clogged and had hair in it.

2026-10-17 • via Nuitee
B
Brittany • couple • us
10
Pros:

It was clean and nice

Cons:

The curtains wouldn't close all the way

2026-10-15 • via Nuitee
T
Tashia • solo_traveller • us
3
Pros:

Comfortable but had homeless living in parking lot

Cons:

Breakfast we horrible 😢

2026-10-15 • via Nuitee
P
PORSCHA • solo_traveller • us
10
2026-10-14 • via Nuitee
M
Marlene • couple • us
10
Clean and good location, good value for the price.
Pros:

There was a hot breakfast, which was really good. This place has been recently renovated, clean and in good repair.

Cons:

Nothing to improve in my opinion. It is not a luxury hotel, but is great for the price and all needs were met.

2026-10-12 • via Nuitee
M
maizie • couple • us
1
2026-10-11 • via Nuitee
E
Emiah • solo_traveller • us
10
Pros:

I truly enjoyed my visit. The room was very clean and the bed was super comfy!!! The front desk service was very pleasant as well. I think I've found my new favorite hotel to be.

Cons:

I only wish they had Netflix so I could log into my Netflix account and catch up on a couple of movies. Everything else was EXCELLENT!!!

2026-10-11 • via Nuitee
J
Jarrod • couple • us
1
2026-09-03 • via Nuitee
R
Randy • couple • us
10
Excelente todo
Pros:

Excelente

Cons:

Excelente

2026-09-03 • via Nuitee
R
Robertson • solo_traveller • us
6
2026-08-29 • via Nuitee
C
Charles • solo_traveller • us
10
2026-08-29 • via Nuitee
C
Cynthia • solo_traveller • us
1
2026-08-28 • via Nuitee
B
Brendan • couple • us
1
Pros:

Nothing it is in the most ghetto area in Plano would not recommend I would have check the location first but I didn’t I just thought Plano would be a generally great area. The picture is nothing like in real life it was like a haunted house everything is under construction the room was scary the whole hotel was scary if you don’t want to get shot do not go out. I booked three nights but I only stayed for one instead. The worst hotel I have ever stayed that’s the place you stay if you are fine living with drugies and criminals.

Cons:

Nothing it is in the most ghetto area in Plano would not recommend I would have check the location first but I didn’t I just thought Plano would be a generally great area. The picture is nothing like in real life it was like a haunted house everything is under construction the room was scary the whole hotel was scary if you don’t want to get shot do not go out. I booked three nights but I only stayed for one instead. The worst hotel I have ever stayed that’s the place you stay if you are fine living with drugies and criminals.

2026-08-24 • via Nuitee
P
Paola • solo_traveller • us
10
Pros:

Buen lugar y ubicación

Cons:

Todo bien

2026-08-20 • via Nuitee
C
Charles • solo_traveller • us
7
2026-08-17 • via Nuitee
W
Wajed • couple • us
3
2026-08-09 • via Nuitee
B
Boutis • extended_group • us
10
Staff was very accommodating and friendly.
Pros:

Breakfast was more than I expected very fresh and lots of choices.

Cons:

No problems .

2026-08-06 • via Nuitee