Kixby

Great place to stay. Good location. Staff super helpful. Comfortable hotel with good facilities. Quiet at night!

Wonderful 6 night stay. We upgraded to a king room. Plenty of space. Very friendly front desk, particularly Jay. Room was cleaned daily. The convenience room was good for water but didn’t have any snacks and the coffee machine was broken during our stay. Not a fan of the flavoured waters but good to be able to fill up a reusable bottle overnight. Would definitely return.

The Kixby hotel was a great place to stay right in the heart of Midtown. We stayed four nights. Great staff, nice rooms and central to everything. The Black Tap bar is awesome and connected to the hotel. Great HH 3-6 and 10-close. Subway stop a half a block away. Two doors down, have a pastry and coffee Angelina Italian bakery: It’s the bomb.

I reserved a King bed room at the Kixby for 3/21/2026 to spent the night after a concert at Madison Square Garden (about a 13 min walk away). 4pm check in was a breeze and the staff was very thorough. There was no wait or line. We were given complimentary water bottles and informed about free beverages and rooftop access (apparently with a view of the Empire State Building). There is a $250 incidental deposit, which they return at the end of the stay, minus your resort fees (about $35/night). Upon entering the room, it smelled fresh and the temperature was nice and cool. We were able to control the temperature to our liking. The space was more than adequate to share with my sister for the night. There were various amenities included as part of the resort fees that we didn’t not take advantage of. There is also an attached restaurant. Many restaurants, stores, and public transit within walking distance. I enjoyed my stay and would absolutely choose the Kixby again!

Would stay again. Very friendly. Excellent shower, comfy bed, lovely decor. Friendly staff especially Saul. We had a separate room for water, hot chocolate, fruit 24 hojrs ,anything else we needed. The shower, wow! We were provided robes to make us more comfortable, umbrellas in the room to take on our adventures. We had lovely fixtures and fittings. Great location, short walk to Macy's and Times Square.

We had a great continental breakfast provided, all staff were lovely just one lady on her phone in breakfast room at all times, wasn't sociable at all. Great stay loved it. Totally recommend...

Great location, very comfortable hotel, it was my granddaughters 16th birthday and the hotel was perfect. I like the smaller size and the location couldn’t have been better. Near all of the sights without being in the middle of Times Square.

Loved The Kixby! Great location, lovely rooms. Helpful staff. The water bottles you receive on check in are great. Umbrellas in the room are a helpful addition! Tea and coffee maker in the room was brilliant and we all thought the amenities room was super useful. All in all a great hotel and we would 100% stay here again. A very yummy breakfast spot next door too.

Location for shopping.
Coffee room.
Good showers.

Just returned home from an amazing stay at the Kixby. Great location and the roof top bar had amazing views of the ESB. We had a delux king room which was spacious, clean, very comfy bed with lovely crisp sheets and a powerful shower. We were facing the back so was mostly quiet ( you are in the centre of NY so should expect some noise). The coffee machine and snacks were a nice touch, there was also flavoured water.

The staff were incredible and so friendly, especially Grace on reception who we chatted to everyday about the Broadway shows we were seeing, the doorman and housekeeper were also lovely.

Sad to be home and can't wait to return. Would totally recommend this hotel.

Great location, Great staff, black tap great bar & food

Stayed in the city for a evening out after an event at MSG. Walking distance from MSG which is primarily why I chose it. Its very safe, clean, easy to check in and the beds were very comfortable. The bathroom is modern and very clean. The water pressure is strong which is important to me. The decor is very nice when you walk in too. There is a bar/restaurant next door for ease of grabbing food if you'd like. If you are staying for a long period of time, ask for a room away from the street. The NY noise is not for everyone, but no complaints here. Hotel is great and I would stay here again.

staff

Arrived quite late so be ru quick check in - nothing really explained but there was info in the room. From then on reception staff were very friendly. The bed was really comfy but the shower had low water pressure and was very cold. The room is comfy but furniture placed strangely - difficult to see self in mirror as wardrobe door didn’t open wide enough. Water and coffee station on second floor a great benefit and hotel is in fab location.

The place was clean, spacious and wonderful. The staff are super nice and they offer coffee and cookies at night.

Great room, nice size. Chic surrouindings.

The hotel was nice, but all the good impression was ruined by the charge of the additional amounts upon check out.
There was no information regarding this charges when I made a reservation and full prepayment.
Be ready to pay additional 30$ per day as a facility fee.

Kixby was a super stay from the service to cleanliness to room. Loved the location. Jay at the front desk was awesome and we were surprised with Champagne to celebrate our special weekend. Thank you Kixby we will be back!