The Woodlands Waterway Marriott Hotel and Convention Center

Hotels
•
Marriott Hotels & Resorts
9.2 (443 reviews)
1601 Lake Robbins Drive , The Woodlands , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Outstanding staff service
Great location
Cons:
High prices
Limited food options

Categories

Cleanliness
9.44
Reviews mention the room was clean and tidy, but some guests felt there were minor issues.
Service
9.91
Exceptional service from staff like Annalie and Ling Ling, contributing to a warm and welcoming atmosphere.
Location
9.45
A very convenient location with good views, making it easy to explore the area.
Room Quality
8.9
Overall comfortable stay, but some guests mentioned missing items like a microwave.
Amenities
8.43
Amenities like the bar and food options were limited, affecting the overall experience.
Value for Money
8.39
Considered expensive, especially without breakfast and Wi-Fi included.
Food and Beverage
9.44
Breakfast service was highlighted positively, particularly Annalie's service.
Overall Experience
9.61
Despite some minor complaints, the overall experience was very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

Luxurious Accommodations
The Woodlands Waterway Marriott Hotel and Convention Center offers modern guest rooms decorated in soft, natural colors. Guests can unwind while watching cable channels on a flat-screen TV and make use of the convenient tea and coffee-making facilities.

Relaxation and Convenience
Indulge in a pampering experience at The Spa at the Waterway, offering a variety of salon, nail, and massage services. Take a refreshing dip in the outdoor pool or utilize the on-site business center, laundry facility, and shoeshine station for added convenience.

Dining and Entertainment
Start your day with delicious American breakfast selections at Acqua Restaurant and savor hot and cold drinks at the Starbucks coffee house. With The Cynthia Woods Mitchell Pavilion and Woodlands Mall nearby, entertainment and shopping options are just steps away.

Experience luxury and convenience at The Woodlands Waterway Marriott Hotel and Convention Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

Location

Guest Reviews

9.2
Based on 443 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.61
K
Kyle • couple • us
10
2026-03-02 • via Nuitee
K
Kyle • couple • us
10
2026-03-02 • via Nuitee
F
Footprints310102 • Couples • The Woodlands, Texas
10
Exceptional Bourbon Dinner with Impeccable Hospitality
Pros:

We attended a WhistlePig Bourbon Dinner here, and had the most enjoyable evening. We were seated indoors with a beautiful view of the Waterway and the fire pits outside, with the trees lit up, which created a cozy and inviting atmosphere. The chefs did a great job with the menu, everything was thoughtfully prepared and well-paced. The octopus appetizer and the bison tenderloin stood out, and the courses paired nicely with the bourbon without feeling heavy. The staff was professional, attentive, and genuinely kind throughout the evening. I highly recommend both the hotel and the restaurant, not just for out-of-town guests, but also for locals or anyone looking for a relaxing staycation.
I’m listing the menu below simply to highlight the culinary talent behind the evening, as every course was well executed and memorable.

Appetizer
* Charred Spanish Octopus | Bourbon Smoked Aioli | Bean Cassoulet
Salad
* Smoked Duck Breast | Poached Fennel & Prune | Arugula | Pomegranate Seeds | Valencia Orange Vinaigrette
Entrée (select one)
* Juniper Berry-Encrusted Bison Tenderloin | Birch Bourbon Demi-Glace | Celeriac Puree | Baby Heirloom Carrots
* Herb Pistachio Encrusted Lamb Rack | Parsnip Puree, Mint Rosemary Jus | Tri Colored Heirloom Beets | Acorn Squash
Dessert
* Fire Grilled Spiced Plum | Winter Stone Fruit Compote Vanilla Bean Gelato | Spiced Candied Macadamia & Pecans

2026-02-02 • via Tripadvisor
H
Hercules Phillipus • couple • za
9
Good, with some room for improvement
Pros:

It was very clean and staff was nice as always

Cons:

There was a winter storm and they didn’t service the rooms for 2 days. Only provided clean towels, only when asked for

2026-01-28 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Very comfortable
2026-01-21 • via Nuitee
D
Daniel • family_with_children • co
3
2026-01-20 • via Nuitee
H
Haley • couple • us
10
Very nice, and comfy room.
Pros:

I loved where it’s located, it was very nice to be able to walk places.

Cons:

No vending machines

2026-01-19 • via Nuitee
F
Felix Anthony • couple • us
10
2026-01-19 • via Nuitee
A
alysonj745 • Business
10
Friendly Faces
Pros:

Toqufik was friendly and helpful at the front desk making check In, check out very easy and answered my numerous questions throughout the busy dance competition weekend. The kitchen and bar were busy all day and night and the staff remained friendly and calm.

2026-01-18 • via Tripadvisor
X
X3257DNmichellel • Friends getaway
10
Great service!
Pros:

Valet was great! So personalable and friendly! Never had a bad experience with them.

2026-01-15 • via Tripadvisor
K
Kyle • couple • us
10
2026-01-12 • via Nuitee
G
giseller792 • Family
10
Exceptional Breakfast Service Thanks to Annalie
Pros:

⭐️⭐️⭐️⭐️⭐️

I would like to highlight the excellent service we received from Annalie Mureira during breakfast at Acqua. Her service was truly exceptional and went far beyond what I expected. She was warm, attentive, and made us feel genuinely welcome. My daughters were especially happy with their decaf drinks topped with whipped cream, which made their morning extra special.

Unfortunately, our experience the night before at the bar was not the best, as the bartender and another server were not very friendly. I completely understand that working on New Year’s Eve can be challenging—I’ve worked many years in the same industry myself.

That said, people like Annalie truly make a difference. She made our day better and ensured we left with a wonderful experience. Her kindness and professionalism are exactly what great hospitality is about.

2026-01-01 • via Tripadvisor
K
Kyle • couple • us
10
2025-12-18 • via Nuitee
K
Kyle • couple • us
10
2025-12-18 • via Nuitee
A
Aaron • couple • us
10
2025-12-10 • via Nuitee
R
Robert • couple • us
8
Nice but expensive
Pros:

Nice location in central Woodlands, comfortable bed, large walk in shower, nice view from 8th floor room on canal side of property

Cons:

Expensive but did not provide included breakfast or wifi unlike other less expensive hotels.

2025-11-17 • via Nuitee
B
Brock • couple • us
10
2025-11-16 • via Nuitee
J
jackiecH6522PT • Family
10
LING LING AT THE FRONT WAS PHENOMENAL!! Her energy and the beauty of this hotel made it a repeat stay for us.
Pros:

Listen, I’ve been to plenty of hotels, and while this establishment is beautiful.. what stood out to me was the associate at the front desk, LING LING! The Marriot has an ABSOLUTE GEM in this woman! She truly loves what she does, and her smile is contagious! I hope you value her. Due to a wonderful check in, and top notch care, we will be choosing this venue again!

2025-11-15 • via Tripadvisor
M
Michelle • couple • us
5
Very handy,Great Lobby & activities
Pros:

Great Stay,convenient

2025-11-14 • via Nuitee
R
Ronaele • extended_group • us
10
We’ll Return!!!!!
Pros:

We had the best weekend stay!! Everyone from the location, to the valets, the front desk, bartenders to the brunch waitress were amazing!!!

Cons:

Nothing!! We loved it!!

2025-11-04 • via Nuitee