Altis Suites Apartamentos Turísticos

Hotels
9 (1104 reviews)
Rua Castilho, 13 , Lisbon , pt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Ironing service
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Amenities
Cons:
Cleanliness issues with bathroom fittings
Some noise concerns

Categories

Cleanliness
8.25
Some issues mentioned with the shower and toilet in reviews, impacting cleanliness perception.
Service
9.75
Consistently praised for excellent service and staff friendliness.
Location
9.25
Multiple mentions of great location close to Avenida da Liberdade.
Room Quality
8.75
Spacious and well-equipped rooms with minor complaints.
Amenities
9.25
Good variety of amenities like the kitchen, pool, and sauna.
Value for Money
8.75
Generally good ratio of quality to price for the services offered.
Food and Beverage
8.75
Mention of a good quality breakfast and restaurant experience.
Overall Experience
9.25
Positive feedback on overall stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:57

Property Description

Luxurious Apartments with Modern Amenities

The Altis Suites Apartamentos Turísticos offers spacious, air-conditioned apartments with fully equipped kitchens and free WiFi access. Some units even feature private balconies, providing a comfortable and convenient stay for guests.

Dining and Entertainment Options

Guests can enjoy room service or visit the Altis Grand Hotel next door for a variety of dining outlets and bar areas with stunning views of central Lisbon. Additionally, the hotel is surrounded by numerous local restaurants and eateries, perfect for exploring the vibrant culinary scene of the city.

Convenient Location and Nearby Attractions

Situated in Lisbon’s shopping district, the property is just a short distance from trendy shops and boutiques on Avenida da Liberdade. With easy access to historical areas like Chiado and Rossio, as well as the lively nightlife district of Bairro Alto, guests can immerse themselves in the rich culture of the city.

Book your stay at Altis Suites Apartamentos Turísticos for a memorable and enjoyable experience in Lisbon!

Important information:

Please note that for rates with breakfast included, the buffet is served in the hotel next door, Altis Grand Hotel.

Please note that the credit card used to make the reservation must be the same presented at check-in.

When traveling with pets, please note that an extra charge of 30 EUR per pet, per stay, applies; only dogs or cats with a maximum weight of 10 kg are allowed.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for € 70 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1104 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
E
Ene Sharon • family_with_children • gb
9
Great stay in Lisbon
Pros:

Great property, really kind and courteous staff, well located with easy access to a lot of places. Modern and very clean.

Cons:

Nothin that I can think of

2026-03-14 • via Nuitee
A
Annelize • family_with_children • nl
9
Excellent
Pros:

Very nice hotel lobby; we loved the furniture and ambiance; the staff is very kind and welcoming.

2026-03-13 • via Nuitee
S
Samuel • couple • fr
10
Visite Lisbonne
Pros:

Super appart hôtel juste à côté de l’hôtel avec accès au spa et services hôteliers.
Très bel appartement séjour chambre SdB cuisine tout équipée.
Literie confortable, calme et propreté, ménage quotidien, bouteille d’eau minérale tous les jours.
Proximité métro et commerces.
Personnel agréable et serviable.

2026-03-13 • via Nuitee
E
Erika • family_with_children • br
8
Ótima localização
2026-03-13 • via Nuitee
A
Anzhela • extended_group • ru
10
2026-03-12 • via Nuitee
S
Simone • couple • us
8
Pros:

The Altis Suites are unfortunately very dated, but the friendly management were able to change our reservation to a sister hotel around the corner after the first night.

Cons:

Very old, dark and moldy bathtub.

2026-03-12 • via Nuitee
H
HANXIAO • solo_traveller • cn
10
体验很好！有机会还会再来。
Pros:

地理位置优越，步行、公交都很方便。前台、客房服务很友好，周到。房间宽敞，设施齐全。

2026-03-11 • via Nuitee
J
Jose • extended_group • br
10
Excelente!
Pros:

Localização, conforto e tranquilidade.

Cons:

Nada.

2026-03-10 • via Nuitee
O
Otavio • extended_group • br
10
Excelente opção para familias
Pros:

A suíte é muito confortável e tem todas as facilidades e utensílios para se preparar refeições. Inclusive uma máquina de lavar louças. Ficamos com nossas duas filhas e nos acomodou muito bem boa dois quartos. Excelente acomodação e a equipe é excelente, todos muito solícitos e educados. Com certeza recomendo essas acomodação.

Cons:

Nada

2026-03-08 • via Nuitee
F
Francesca • extended_group • it
9
2026-03-08 • via Nuitee
L
Luiz Carlos Martins Laricchia • family_with_children • br
10
Fantástico.
Pros:

O tamanho do quarto. Os funcionários e a localização.

Cons:

O box do banheiro poderia ser fechado.

2026-03-08 • via Nuitee
C
Carlos Ewerton Maia Rodrigues • couple • br
10
2026-03-08 • via Nuitee
C
Carlos • family_with_children • es
10
2026-03-05 • via Nuitee
F
francisco • family_with_children • de
10
Exceptional stay with outstanding, professional staff who made my son’s birthday unforgettable—special thanks to concier
Pros:

Everything was exceptional, especially the staff who were super professional, kind, and attentive. They made my son’s birthday special and handled it wonderfully. Cristina the concierge was outstanding—many thanks!

2026-03-02 • via Nuitee
J
Jay • family_with_children • gb
10
Fantastic and excellent service. Good value for money
Pros:

The apartments were so well managed and equipped with everything I needed. The staff at the Suites and at the hotel next to it were so nice all the time. The breakfast options were good for me who is a veggie eater and had a lot of stuff for kids. The staff was friendly with kids giving them enough to keep the kid entertained. They were always polite and friendly and gave all advices on touring around the city. Overall the best experience I had here.

2026-03-01 • via Nuitee
M
Marcin Daniel • family_with_children • pl
9
Świetna miejscówka!!
Pros:

Bardzo dobra lokalizacja, bardzo dużo miejsca, wysoki komfort, śniadanie na bardzo wysokim poziomie, przepyszne. A personel wyjątkowo miły i uprzejmy. Rewelacja.

Cons:

Jedyną rzeczą o jakiej mógłbym napisać to widok z okna, który był praktycznie na bardzo blisko usytuowaną ścianę. Myślę, że klienci powinni być o tym wyraźnie informowani. Dla nas przy krótkim pobycie to nie był żaden problem.

2026-03-01 • via Nuitee
K
Kuldeep • solo_traveller • de
8
2026-03-01 • via Nuitee
D
doug_moreira • family_with_children • br
10
Sensacional atendimento e estruturas do quarto.
Pros:

O quarto era enorme, com diversas instalações (micro-ondas, lava louça, cafeteira de capsula, fogão, vasilhas, pratos, talheres, etc). Uma garrafa de água mineral disponibilizada todo dia. A localização perfeita, próxima a comércio e acesso ao metrô. Staff muito atencioso.

Cons:

Cama da suíte era uma junção de duas de solteiro, o que gerava um incômodo na hora de dormir. A água quente do chuveiro acabava rápido, aparentemente por conta de um vazamento na válvula de trava da saída para a banheira. Mas nada que minimizasse a alegria da estadia.

2026-02-22 • via Nuitee
S
Susana • family_with_children • br
10
2026-02-11 • via Nuitee
R
Renata • family_with_children • br
8
Localização excepcional. Flat necessitando de melhorias.
Pros:

Localização excepcional e ótimo atendimento no check in/check out

Cons:

Já havia ficado anteriormente em outro apartamento; dessa vez, achei a decoração bem simples. Inclusive, em um dos quartos, era um sofá-cama nada confortável. Precisa de alguma reforma e melhoria. O que ficamos da última vez era bem superior. Deveriam exigir um padrão na decoração dos flats.

2026-02-10 • via Nuitee