Altis Suites Apartamentos Turísticos

Hotels
9 (1158 reviews)
Rua Castilho, 13 , Lisbon , pt

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Amenities
Cons:
Cleanliness issues with bathroom fittings
Some noise concerns

Categories

Cleanliness
8.25
Some issues mentioned with the shower and toilet in reviews, impacting cleanliness perception.
Service
9.75
Consistently praised for excellent service and staff friendliness.
Location
9.25
Multiple mentions of great location close to Avenida da Liberdade.
Room Quality
8.75
Spacious and well-equipped rooms with minor complaints.
Amenities
9.25
Good variety of amenities like the kitchen, pool, and sauna.
Value for Money
8.75
Generally good ratio of quality to price for the services offered.
Food and Beverage
8.75
Mention of a good quality breakfast and restaurant experience.
Overall Experience
9.25
Positive feedback on overall stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:57

Property Description

Luxurious Apartments with Modern Amenities

The Altis Suites Apartamentos Turísticos offers spacious, air-conditioned apartments with fully equipped kitchens and free WiFi access. Some units even feature private balconies, providing a comfortable and convenient stay for guests.

Dining and Entertainment Options

Guests can enjoy room service or visit the Altis Grand Hotel next door for a variety of dining outlets and bar areas with stunning views of central Lisbon. Additionally, the hotel is surrounded by numerous local restaurants and eateries, perfect for exploring the vibrant culinary scene of the city.

Convenient Location and Nearby Attractions

Situated in Lisbon’s shopping district, the property is just a short distance from trendy shops and boutiques on Avenida da Liberdade. With easy access to historical areas like Chiado and Rossio, as well as the lively nightlife district of Bairro Alto, guests can immerse themselves in the rich culture of the city.

Book your stay at Altis Suites Apartamentos Turísticos for a memorable and enjoyable experience in Lisbon!

Important information:

Please note that for rates with breakfast included, the buffet is served in the hotel next door, Altis Grand Hotel.

Please note that the credit card used to make the reservation must be the same presented at check-in.

When traveling with pets, please note that an extra charge of 30 EUR per pet, per stay, applies; only dogs or cats with a maximum weight of 10 kg are allowed.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for € 70 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1158 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
E
EMILIE family_with_children fr
10
Nous avons passé un super séjour, l’appartement était spacieux , confortable et très bien situé.
Pros:

Le personnel était très agréable et très gentil!

2026-05-01 via Nuitee
F
Fennie family_with_children nl
9
2026-04-28 via Nuitee
A
Adrien family_with_children fr
10
2026-04-27 via Nuitee
J
jérôme family_with_children fr
9
Un appartement bien situé et très pratique et bien meublé
Pros:

La taille de l’appartement et l’équipement

Cons:

Tout parfait

2026-04-27 via Nuitee
R
Rowena family_with_children ie
10
Clean, comfortable and spacious apartment.
Pros:

Easy check-in at adjacent hotel with friendly and helpful staff. Spacious apartment for family of 4 with good facilities.

Cons:

Nothing really....maybe a few coffee/milk pods for coffee machine if only staying one or two nights.

2026-04-26 via Nuitee
P
Patricia family_with_children de
10
Pros:

Super Preis-Leisungsverhältnis, tolle Lage und sehr freundliches Personal

2026-04-26 via Nuitee
G
Geraldine couple gb
10
Would recommend hotel and apartments
Pros:

We loved our one bedroomed spacious apartment . Comfortable bed well equipped kitchen quality furniture . Efficient lifts .
Helpful reception .

Cons:

Nothing

2026-04-22 via Nuitee
M
Manik Konathala solo_traveller in
10
Pros:

Breakfast was very good 👍. Location is also very close to center.

2026-04-22 via Nuitee
J
Jarlene family_with_children br
10
Excelente! Super recomendo.
Pros:

Foi nossa melhor escolha da viagem.
O Altis Suites Apartamentos Turísticos fica ao lado do hotel Altis e vc pode usufruir de todas as comodidades do hotel.
Chegamos à noite e como não tinha recepcionista no Altis Suítes, fomos recepcionados pelo Hotel Altis.
O hotel superou todas as nossas expectativas.
- Localização: é excelente, ao lado dos principais pontos turísticos da cidade;
- Café da manhã: vc toma no Hotel Altis - excepcional, com uma variedade de coisas para comer que vc até se perde. O preço que vc paga vale a pena.
- Atendimento: melhor impossível. Teve um dia que eu passei mal no café da manhã e eles ficaram lá me acompanhando até eu melhorar. Deram todo o suporte necessário. Até no dia seguinte perguntaram como eu estava.
- Apartamento: era de 50 metros quadrados, bem espaçoso e com tudo que vc precisa na estadia (fogão, geladeira, máquina de café, torradeira). Deu um problema no entupimento do banheiro e resolveram na hora.
- Viajamos com meu filho de 1 ano e quase todos os dias davam um "mimo" para ele brincar;
- Como era semana de páscoa, tinha recreação no hotel para as crianças (não participamos, mas tinha disponível e sem custos). Também deixaram um "mimo" de páscoa no quarto para nós.
- O hotel conta com 4 restaurantes. Fomos em 2 e excelentes tb. Se precisar, levam a comida para vc no quarto.
Além disso, o Hotel Altis tem academia boa, piscina aquecida, sauna, spa.
Super recomendo para uma estadia em Lisboa.

Cons:

Nada.

2026-04-21 via Nuitee
P
Paulo family_with_children br
10
Localização excelente , apto amplo e bem equipado com utensílios de cozinha . Equipe muito competente e prestativa.
Pros:

Atendimento desde o início, em cada detalhe
Equipe muito atenciosa sempre

2026-04-21 via Nuitee
B
BLANDINE solo_traveller fr
8
Pros:

Appartement spacieux et confortable, nous avions largement de la place à trois.

Cons:

La déco un peu trop sombre.

2026-04-20 via Nuitee
F
Francesca extended_group it
10
Weekend a Lisbona
Pros:

Il materasso, la scelta dei cuscini, il balcone

Cons:

Nulla

2026-04-20 via Nuitee
R
Rohit family_with_children ca
10
Memorable and something that we will cherish for a long time.
Pros:

The staff was excellent.

Cons:

There was nothing to not like.

2026-04-20 via Nuitee
M
MARÍA MILAGROS extended_group es
9
Buena ubicación
Pros:

La ubicación es perfecta para conocer Lisboa, muy bien comunicado.
Apartamento muy amplio para tres personas, nos dieron el adaptado.

Cons:

En general estaba bien.

2026-04-18 via Nuitee
C
Christina solo_traveller nl
10
Great location and comfortable rooms.
Pros:

Great location, but what really stood out was how quiet and comfortable the apartment was. It had everything we needed for a relaxing stay. The staff were very friendly, and we really appreciated the complimentary access to the spa.

2026-04-18 via Nuitee
A
Alex family_with_children nl
9
2026-04-18 via Nuitee
M
Marcos solo_traveller br
8
Grata surpresa
Pros:

Localização

Cons:

Xxxx

2026-04-15 via Nuitee
O
Oleksandr solo_traveller it
7
Pros:

Удобное местоположение, большой номер.
Чистая постельное белье и полотенца.

Cons:

Постоянный запах канализации при входе и на этаже, неприятный запах в ванной комнате.
Комната, а особенно ванная комната, требует ремонта, очень скрипящий пол, сломанный полотенце держатель в ванной, который в 10 вечера был отремонтирован по запросу, сантехнический силикон почерневший и требует замены, изношенный туалетный ершик, которым не хотелось пользоваться, неудобные подушки, окно не открывалось и тоже было отремонтировано по запросу.
Комната была с открытым балконом/террасой, на которой стоял стол и стулья. Каждую ночь примерно в 3 утра в баре/лаунже на верхнем этаже скорее всего включался автополив цветов или мыли лаунж и вода с шумом падала на балкон, стол и стулья и ребёнок просыпался каждую ночь.
На первом же завтраке несколько кусочков папайи попались гнилые, что для отеля 5* думаю неприемлемо.
Сьют позиционируется как 4*, но это хорошая 3*, не выше

2026-04-15 via Nuitee
B
Benedita de Cassia couple br
10
Estadia maravilhosa, localização excelente
Pros:

Da localização, cafe da manha excelente, funcionarios atenciosos
Um destaque pra Cristina que nos recebeu muito bem e é muito atenciosa e prestativa

Cons:

Do chuveiro ,que fica dentro da banheira ,o box que nao e totalmente fechado

2026-04-14 via Nuitee
R
Rocio solo_traveller es
9
Estancias en Altrus suites 3 noches
Pros:

La amabilidad del oersonal,la,ubicación, y el tener parking en el alojamiento

Cons:

Igual q estaba los aparatos del aire acondicionado, en el exterior.

2026-04-14 via Nuitee