Sidney James Mountain Lodge

Hotels
Independent
8.2 (354 reviews)
610 Airport Road, Gatlinburg, Tennessee, 37738 , Gatlinburg , US

Pets allowed

Facilities

Meeting rooms
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Designated smoking area
Outdoor pool - seasonal
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good food
Clean rooms
Nice amenities
Cons:
Cleanliness issues
Poor parking availability
Maintaining rooms needed attention

Categories

Cleanliness
7.03
Several cleanliness issues mentioned, including dirty shower and toilet.
Service
8.5
Staff was described as friendly and helpful in several reviews.
Location
9.04
Conveniently located near main attractions, positively mentioned.
Room Quality
7.49
Some rooms were deemed spacious and clean, but also dated furniture noted.
Amenities
8.02
Positive comments on indoor pool and hot tub, although some cleanliness issues noted.
Value for Money
7.98
Overall experience perceived as worth the price, especially with dining.
Food and Beverage
9.03
Restaurant praised for amazing food, albeit pricey.
Overall Experience
8.5
General sentiment is positive; many expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:01

Property Description

Recreational Amenities
Indulge in 2 outdoor swimming pools, a sauna, and more at this hotel.

Dining Options
Savor a meal at the Poolside Cafe or grab a snack at the snack bar/deli.

Event Space
Host your events in the 1600 square feet of conference space available at the hotel.

You'll be centrally located in Gatlinburg with a stay at Sidney James Mountain Lodge, within walking distance of top attractions. Book now to experience all these features and more at Sidney James Mountain Lodge.

Important information:

  • The seasonal pool will be open from April to October.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in kg is 16

See all policies

Location

Guest Reviews

8.2
Based on 354 reviews
Cleanliness: 7.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 8.5
S
Sarah
10
Great Gatlinburg Getaway!
Pros:

Love the location, pool, and hot tub! Great staff! Wonderful prices! Loved the balcony and creek view!

2025-10-13 via Nuitee
R
Richard
6
Pros:

Gummies in bed. Hairs in bed. Kids yelling and running around at night. Kids screaming at hot tub.

2025-10-12 via Nuitee
E
Edward
10
Pros:

Great place with great views. Clean and the staff is very friendly.

2025-10-12 via Nuitee
L
Lisa family
10
Pros:

We enjoyed our stay ! Everyone was nice and helpful! House cleaning could have been more than 1 time for the 5 days we stayed .

2025-10-11 via Nuitee
A
Andrea partner
10
Pros:

Staff was very friendly and rooms were clean.

2025-10-11 via Nuitee
G
Grant family_with_children
10
Pros:

Seen a bear every night in the parking lot

2025-10-10 via Nuitee
S
Samantha
6
Pros:

The property advertising that is a creek view but the view is of another’s hotel parking lot

2025-10-10 via Nuitee
G
Grant family_with_children
10
Pros:

Seen a bear every night on property

2025-10-10 via Nuitee
P
Pamela
10
Pros:

Great value for the location and amenities!
Bathroom and vanity area dated but clean.

2025-10-09 via Nuitee
D
Deanna family
10
Pros:

pool good....hot tub not so good.....was working half thw time

2025-10-09 via Nuitee
E
Edward
10
Pros:

Great property. Cute rooms. Staff is amazing.

2025-10-09 via Nuitee
A
ann
10
Pros:

wonderful time, pretty scenery, pet friendly, staff friendly,

2025-10-06 via Nuitee
R
Rebecca family_with_children
10
Pros:

Very nice stay, excellent swimming area

2025-10-06 via Nuitee
R
Rene family
10
Pros:

Staff exceptionally helpful and friendly

2025-10-06 via Nuitee
A
ann
10
Pros:

Friendly staff, pet friendly, clean, pool and hot tub

2025-10-06 via Nuitee
A
ann
10
Pros:

wonderful experience, per friendly, comfortable, clean friendly staff, so happy there, we extended our stay

2025-10-06 via Nuitee
A
Austin
2
Pros:

Quarter sized bugs on the ceiling both nights, lobby smelt like pure weed each time i went in, wallpaper peeling more for bikers wanting a low stay

2025-10-05 via Nuitee
V
Vickie
8
Pros:

Great place to stay. Friendly staff and convenient location. In quieter part of Gatlinburg away from noise of Parkway, yet on trolley route. It is near city park and river for quiet walks. Great indoor pool. Only downside is lack of daily housekeeping to empty trash and replenish towels. Had to fetch own fresh towels from office.

2025-10-03 via Nuitee
C
Chandler
8
You get what you pay for
Pros:

When I first checked in I was a bit shocked and wasn’t sure why it had such a high rating, but it grew on me as the days went by. The ladies that were at the front desk were very friendly at check in—I was more so shocked when I first entered the room. But overall, it is a great place for the price. It’s older and the rooms could use better renovations. It was fairly clean. The pools were very clean and well maintained. The hot tub was very hot and has a nice vibe with some LED lights around it. The walk into town isn’t too bad but it is nice to have the trolley pickup right up front. I paid the extra few dollars for a creekside room and don’t regret it a bit. Sitting by the creek was really enjoyable with the bonus of being able to people watch with the hotel across the creek. There is a black bear that comes around and we were lucky enough to see it 2 of the 4 days we were there. Overall I would stay here again. If you’re looking for a budget option that’s still close to downtown and has pools/a hot tub this really is the best option.

2025-10-03 via Nuitee
M
Mark
6
Pros:

It was fine for our stay. It was good that you could walk to downtown

2025-09-30 via Nuitee