Leonardo Hotel London Croydon

Hotels
•
Leonardo Hotels
8.5 (4432 reviews)
Wellesley Road , Croydon , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Amenities
Cons:
Service issues
Check-in delays
Parking unavailability

Categories

Cleanliness
7.89
Several mentions of cleanliness being positive, but noted issues with comfort due to the wind.
Service
6.86
Negative feedback regarding staff handling a safety issue. Significant concerns raised about disrespect and lack of professionalism.
Location
9.9
Positive remarks about proximity to public transport and convenience.
Room Quality
8.85
Rooms described as neat, large and comfortable.
Amenities
8.88
Amenities mentioned positively such as coffee and tea in rooms.
Value for Money
8.84
Standard quality for this hotel tier.
Food and Beverage
8.39
Breakfast included and sufficient; mentions of positive interactions at the hotel bar.
Overall Experience
8.36
Guests enjoyed their stay despite some negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:35

Property Description

Convenient Location and Modern Amenities
Located just a 5-minute walk from East Croydon Station, Leonardo Hotel offers easy access to central London and Gatwick Airport. The hotel features stylish bedrooms with Dream beds, flat-screen TVs, and spacious work areas. Guests can also enjoy luxurious spa toiletries in the modern bathrooms.

Dining and Entertainment Options
Indulge in an international dinner menu at the contemporary restaurant or grab a quick bite at the on-site bar serving lunch, snacks, and a variety of beverages. Whether you're craving a meal or a caffeine fix, Leonardo Hotel has you covered.

Additional Services and Facilities
Benefit from a 24-hour reception, dry cleaning/laundry services, and public parking nearby. Stay connected with internet access in public areas for added convenience. Experience comfort and convenience at Leonardo Hotel London Croydon.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.5
Based on 4432 reviews
Cleanliness: 7.89
Service: 6.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.36
L
Lorna • couple • gb
10
1 night biditing family
Pros:

Clean room
Comfortable bed
Helpful, friendly staff

Cons:

N/A

2026-04-11 • via Nuitee
K
Keith • couple • gb
7
Ok stay
Pros:

Comfortable

Cons:

Why do they want me to pay immediately on arrival. The booking is supported by my card already with booking. com? Also the reception girls need to advise info of the hotel better, like breakfast times. Also I paid for breakfast but it did not get registered at breakfast and had to show a signed receipt.

2026-04-11 • via Nuitee
N
Neil • solo_traveller • gb
9
2026-04-11 • via Nuitee
L
Luca • couple • it
7
2026-04-11 • via Nuitee
P
peter • family_with_children • dk
9
Pros:

Fint hotel
5 min gang. Til East Croydon station
30 min. gang til Selhurst park stadium.
Shopping center lige på den anden side af gaden.
Masser af restauranter i nærheden der er også restaurant på hotellet.
Fik lov til at checke ind lidt før af den venlige receptionist.
Værelset var stort ,badeværelse ligeledes stort ,med badekar

Cons:

Fik 4 mail inden mit ophold, omkring om jeg ville opgradere mit værelse.

2026-04-10 • via Nuitee
C
Colm • solo_traveller • ie
8
2026-04-10 • via Nuitee
W
William Malte • couple • gb
8
2026-04-10 • via Nuitee
A
Andrew • family_with_children • gb
9
2026-04-10 • via Nuitee
K
Kwaku • family_with_children • gb
8
2026-04-09 • via Nuitee
C
catherine • solo_traveller • ng
8
Great
Pros:

The room was very clean, and the bed was comfortable

Cons:

Could have done well by putting drinking water in the room

2026-04-09 • via Nuitee
J
James • family_with_children • gb
9
2026-04-08 • via Nuitee
M
macelaruegz • family_with_children • ro
10
One of the best hotel rooms I had.
Pros:

Nice big room, clean, confortable, nice.

Cons:

No parking, expensive parking nearby, but secure.

2026-04-08 • via Nuitee
S
Sonia • family_with_children • gb
10
Pros:

Location, staff , room was lovely.

2026-04-08 • via Nuitee
C
Charlotte • couple • ie
10
2026-04-08 • via Nuitee
R
Robert • extended_group • de
8
2026-04-07 • via Nuitee
D
Douglas • couple • gb
8
Pros:

Cleanliness and staff

Cons:

No parking which made me got a ticket before checking out the following morning
Very annoying

2026-04-07 • via Nuitee
T
Terence • family_with_children • gb
9
Pros:

Comfortable bed

Cons:

Everything was good

2026-04-07 • via Nuitee
P
Paul • couple • de
8
Für einen Londonausflug definitiv empfehlenswert. Würden wir wieder so buchen.
Pros:

Sehr gute Anbindung an die Bahn, 20 Min. bis nach Victoria oder London Bridge.
Bett war sehr gemütlich, Zimmer groß.
Gutes Abendessen findet man nebenan im Boxpark, sehr zu empfehlen.

Cons:

Frühstück hat leider keine Abwechslung. Jeden Tag Toast mit Salami und Käse oder Bohne mit Würstchen.
Da wäre etwas Abwechslung / Vielfalt wünschenswert.
Zimmer etwas hellhörig was bei lauten Nachbarn nicht so schön ist. Zimmertüren knallen sehr.

2026-04-07 • via Nuitee
N
nghiem • solo_traveller • gb
10
2026-04-07 • via Nuitee
N
nghiem • solo_traveller • gb
10
2026-04-07 • via Nuitee