The Cloud One Frankfurt - Metropolitan

Hotels
8.4 (4241 reviews)
Poststrasse 6 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Clean renovated rooms
Nice sauna
Cons:
Construction noise
Unpleasant area around hotel
Temporary facilities

Categories

Cleanliness
6.93
Multiple mentions of construction dust and poor condition due to ongoing renovations.
Service
8.4
Mixed feedback on service, impacted by current hotel conditions.
Location
9.94
Close proximity to train station, but area has safety concerns.
Room Quality
8.89
Renovated rooms are attractive despite ongoing construction.
Amenities
8.42
Good sauna, but limited amenities due to hotel condition.
Value for Money
7.38
High prices not justified by the current state of the hotel.
Food and Beverage
7.93
Breakfast arrangements affected by construction.
Overall Experience
9.3
Overall good experience tarnished by construction but location is a strong point.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:17

Property Description

Luxurious Accommodation
Indulge in spacious, soundproof rooms at the Metropolitan Hotel by Flemings, each offering modern amenities like free WiFi and a flat-screen TV.

Convenient Location
Situated near Frankfurt Central Station and a short stroll from the Messe Exhibition Centre, our hotel provides easy access to the city's key attractions.

Premium Services
Enjoy a complimentary breakfast buffet, access to the fitness area, and unwind at the Metropolitan Bar & Lounge. Plus, our 24-hour reception is at your service for exclusive airport transfers.

Book now for an unforgettable stay at the Metropolitan Hotel by Flemings.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 52 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4241 reviews
Cleanliness: 6.93
Service: 8.4
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 9.3
C
CHATCHAI • solo_traveller • th
10
Good stay in Frankfurt
Pros:

Very good hospitality of staffs. Hotel allowed me for very early check-in and I really appreciated for this.

Cons:

Nothing

2026-03-11 • via Nuitee
A
Annet • extended_group • nl
8
2026-03-11 • via Nuitee
D
dan • solo_traveller • gb
9
Perfect for my needs
Pros:

So close to the train station
The staff were all very polite, friendly and helpful

2026-03-08 • via Nuitee
P
Peter • solo_traveller • nl
4
Pros:

Ligging, ontbijt

Cons:

Douche waar geen water uitkwam vanwege defecte kraan. Geen temperatuurregeling in te warme kamer. Jammer dat er geen thee of koffievoorziening was op kamer.

2026-03-03 • via Nuitee
V
Volker • solo_traveller • de
9
2026-03-03 • via Nuitee
D
Dominik • solo_traveller • de
1
Sehr enttäuschender Kundenservice
2026-03-02 • via Nuitee
H
Harald • solo_traveller • ch
10
2026-02-28 • via Nuitee
권 • couple • kr
7
2026-02-26 • via Nuitee
권 • extended_group • kr
7
2026-02-26 • via Nuitee
B
Berthold • solo_traveller • de
8
Pros:

Gutes Hotel in zentraler Lage, sehr freundliches Personal.
Zweckmäßige Zimmer, günstig.

2026-02-25 • via Nuitee
M
Maike • solo_traveller • de
8
2026-02-24 • via Nuitee
B
Bettina • solo_traveller • de
7
Ich versuche es wieder
Pros:

War perfekt, weil ich am nächsten Morgen zum Bahnhof musste

Cons:

Als es noch Metropolen und Flemmings war, bekam ich in dieser Kategorie eine Flasche Wasser. Es nichts… Der Föhn war sehr langsam und wenn man es eilig hat, wird es schwierig. Der nette Mann an der Rezeption hatte mir ein Upgrade angeboten… Das war wiederum nett. Ich hatte es abgelehnt.

2026-02-14 • via Nuitee
A
Abdel Hakim • solo_traveller • de
8
2026-02-14 • via Nuitee
D
Darren • solo_traveller • au
9
I'll be back!
Pros:

Great staff, friendly and helpful.

Cons:

Some works being carried out, and some odours.

2026-02-12 • via Nuitee
V
vittoria1988 • couple • it
7
Pros:

Pulito e ristrutturato da pochissimo
Buona colazione

Cons:

Qualche dettaglio in più non guasta: il cestino dei rifiuti in bagno, un bollitore per acqua calda, un block notes con una penna per scrivere qualche appunto

2026-02-12 • via Nuitee
A
Anoek • extended_group • nl
10
Pros:

We waren wat huiverig door de slechte recensies die een tijd geleden geschreven zijn, maar ik denk dat dit ermee te maken had dat het hotel in verbouwing zat. Inmiddels is daar niets meer van te merken; het is een super netjes en fijn hotel! Alles is schoon, de locatie is heel dichtbij de Messe en het ontbijt is fantastisch!

2026-02-11 • via Nuitee
D
Diaz • solo_traveller • pe
10
2026-02-11 • via Nuitee
M
Matias • couple • ar
8
2026-02-10 • via Nuitee
C
Clarissa Crispina • solo_traveller • de
10
War sehr schön 🥰
Pros:

Alles war sehr gut. Das Frühstück war sehr lecker.

2026-01-31 • via Nuitee
F
Folkert • couple • de
9
wir kommen wieder!
Pros:

Das Zimmer war ausgesprochen sauber und sehr geräumig.
Das Frühstück entsprach voll unseren Anforderungen.
Die Lage direkt am Bahnhof war für uns ideal. Die Fenster waren sehr schalldicht.
Das Personal war sehr freundlich und zuvorkommend.

2026-01-30 • via Nuitee