The Cloud One Frankfurt-Metropolitan

Hotels
8.4 (4444 reviews)
Poststrasse 6 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Clean renovated rooms
Nice sauna
Cons:
Construction noise
Unpleasant area around hotel
Temporary facilities

Categories

Cleanliness
6.93
Multiple mentions of construction dust and poor condition due to ongoing renovations.
Service
8.4
Mixed feedback on service, impacted by current hotel conditions.
Location
9.94
Close proximity to train station, but area has safety concerns.
Room Quality
8.89
Renovated rooms are attractive despite ongoing construction.
Amenities
8.42
Good sauna, but limited amenities due to hotel condition.
Value for Money
7.38
High prices not justified by the current state of the hotel.
Food and Beverage
7.93
Breakfast arrangements affected by construction.
Overall Experience
9.3
Overall good experience tarnished by construction but location is a strong point.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:17

Property Description

Luxurious Accommodation
Indulge in spacious, soundproof rooms at the Metropolitan Hotel by Flemings, each offering modern amenities like free WiFi and a flat-screen TV.

Convenient Location
Situated near Frankfurt Central Station and a short stroll from the Messe Exhibition Centre, our hotel provides easy access to the city's key attractions.

Premium Services
Enjoy a complimentary breakfast buffet, access to the fitness area, and unwind at the Metropolitan Bar & Lounge. Plus, our 24-hour reception is at your service for exclusive airport transfers.

Book now for an unforgettable stay at the Metropolitan Hotel by Flemings.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 52 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4444 reviews
Cleanliness: 6.93
Service: 8.4
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 9.3
N
Nicole • extended_group • de
8
Sonst war der Aufenthalt sehr gut
Pros:

Der Barkeeper verstand seine Arbeit

Cons:

Die Klimaanlage war nicht funktionsfähig

2026-07-04 • via Nuitee
K
karen • couple • au
8
a really lovely hotel in a great location
Pros:

the room was really nice and the bathroom was spacious. the decor of the hotel was lovely and the staff were all very helpful, even with directions and restaurant suggestions. as we came in and out using the train the location was perfect as right next to the station, and then the main street was just across the road. the breakfast was very nice and had a good selection.

Cons:

i could not fault our stay and it delivered what they said, thankyou

2026-07-04 • via Nuitee
S
Sabrina • solo_traveller • de
10
2026-07-04 • via Nuitee
向 • couple • tw
8
2026-07-03 • via Nuitee
E
Ella • couple • de
8
2026-07-03 • via Nuitee
K
Kalinski • family_with_children • de
8
2026-07-03 • via Nuitee
M
Magdalena Müllner • family_with_children • at
9
Pros:

Freundlich, professionell und angenehm

Cons:

Alles ok

2026-07-02 • via Nuitee
J
Johannes • solo_traveller • de
9
2026-07-02 • via Nuitee
A
Anmar • couple • iq
7
2026-07-02 • via Nuitee
P
Paul • solo_traveller • de
9
2026-07-02 • via Nuitee
M
Marco • solo_traveller • de
8
2026-07-02 • via Nuitee
R
Rutendo • couple • gb
10
Pros:

Happy

2026-07-02 • via Nuitee
A
Antoine • solo_traveller • fr
9
Pros:

Bon emplacement, très propre, semble luxueux par rapport au prix, personnel agréable et climatisation efficace !

Cons:

Le prix du petit-déjeuner a semblé élevé (24€), peut-être qu'il les valait, mais nous avons fait autrement

2026-07-01 • via Nuitee
Y
ye • solo_traveller • cn
8
Pros:

安静

2026-06-30 • via Nuitee
J
Jens • solo_traveller • de
9
2026-06-30 • via Nuitee
S
Stefan • couple • de
8
The usual MotelOne with a modern twist
Pros:

It is a brandnew Cloudone, so very good facilities overall.

Cons:

The location is what it is, so be prepared to stumble over some junkies by leaving the Hotel. Nothing dangerous but makes the experience
worse.

2026-06-29 • via Nuitee
W
Wolfgang • solo_traveller • de
9
Es war ein sehr angenehmer Aufenthalt, ich komme gerne wieder
Pros:

Sehr gute Lage direkt am Hauptbahnhof.
Zimmer geschmackvoll eingerichtet, gut ausgestattet und sauber, Personal sehr freundlich

Cons:

Nichts

2026-06-29 • via Nuitee
A
Annemarie • solo_traveller • mx
10
Pros:

Personal muy amabke
Cuarto muy.cómodo y fresco
Desayuno muy bueno

2026-06-29 • via Nuitee
M
Marc • couple • be
9
Perfecte ligging, mooie kamer met topbed en topontbijt
Pros:

De ligging en uitgebreid ontbijt

Cons:

Trage lift
Vast tapijt in kamer
Geen koelkastje in kamer

2026-06-29 • via Nuitee
E
Edward • couple • au
7
Excellent service on check in and room service
Pros:

Location

Cons:

Air conditioning

2026-06-28 • via Nuitee