Hotel Roma

Hotels
•
Independent
7.8 (136 reviews)
Calle 9 entre bravo y matamoros, No 1420, Matamoros, TAMPS, 87300 , Matamoros , MX
52-8688160573

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Facilities

Express check-out
Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Safe-deposit box at front desk
Express check-out
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Excellent service from staff
Cleanliness of the hotel
Cons:
Limited amenities and dining options
Issues with room comfort

Categories

Cleanliness
7.51
Some reviews mention that the rooms were clean, but there were also comments about odors in some rooms.
Service
9.28
Positive sentiments about the staff being attentive and helpful were frequently noted.
Location
8.32
The hotel is conveniently located, especially for those needing access to the border and city center.
Room Quality
7.67
Some complaints about bed comfort and room sizes were noted, but generally acceptable for a budget hotel.
Amenities
6.8
Mention of lacking amenities and the need for improvements like air conditioning and microwaves.
Value for Money
8.76
Several guests felt the price was reasonable for what was offered.
Food and Beverage
5.81
Lack of on-site restaurant and dining options was criticized.
Overall Experience
8.28
Overall guests felt satisfied with their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:32

Property Description

Convenient Amenities
Experience convenience with complimentary wireless internet and a handy vending machine available at the property.

Dining and Services
Indulge in delicious meals at the hotel's restaurant or opt for room service during limited hours. Additionally, take advantage of a business center, express check-out, and dry cleaning services for a hassle-free stay.

Comfortable Rooms
Unwind in one of the 20 air-conditioned rooms featuring LCD TVs, with complimentary Wi-Fi keeping you connected. Enjoy digital programming for entertainment and make use of the provided amenities like work desks and daily housekeeping.

Embark on a seamless stay at Hotel Roma, minutes away from popular attractions such as Rio Grande and Casamata Museum. Book now for an unforgettable experience!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.8
Based on 136 reviews
Cleanliness: 7.51
Service: 9.28
Location: 8.32
Room Quality: 7.67
Amenities: 6.8
Value for Money: 8.76
Food and Beverage: 5.81
Overall Experience: 8.28
C
Claudia • friends
10
Pros:

Está muy bien sólo para llegar y descansar.

2025-10-09 • via Nuitee
R
Ramon
6
Pros:

No tenían apagador de escalera , No había conexión alguna para cargar celular , las toallas olían muy mal a orines

2025-10-04 • via Nuitee
E
Edgar Alejandro
10
Pros:

Muy tranquilo, fuimos al trámite de la visa y súper barato

2025-10-01 • via Nuitee
E
Edmundo
4
Pros:

El personalnse Porto grosero, fueron a tocarme la puerta a media noche, muy pobres sus amenidades y las camas nada confortables.

2025-09-25 • via Nuitee
A
Abisai • family
10
Pros:

Todo muy bien

2025-09-24 • via Nuitee
E
Edgar • family_with_children
10
Pros:

Excelente trato

2025-09-21 • via Nuitee
D
Daniel
10
Pros:

Saludos, el personal muy atento y servicial

2025-09-04 • via Nuitee
P
Pedro
10
Pros:

Excelente servicio

2025-09-03 • via Nuitee
B
Betty • family
10
Pros:

El hotel esta muy limpio

2025-09-02 • via Nuitee
D
Daniel
8
Pros:

Me gusto por lo accesibele que esya. Ademas de estar en el centro de la ciudad

2025-08-30 • via Nuitee
E
Eleazar
6
Pros:

Por el precio estuvo bien bien el hospedaje.

2025-08-30 • via Nuitee
T
Tommy • partner
6
Pros:

Air conditioning, new beds, add microwaves

2025-08-28 • via Nuitee
T
Tommy
6
Pros:

Gotta work on changing the air conditioners, add microwaves.

2025-08-28 • via Nuitee
B
Blanca Cecilia
8
Pros:

Falta restaurante

2025-08-28 • via Nuitee
J
JUAN CARLOS
10
Pros:

Todo muy bien.

2025-08-27 • via Nuitee
J
Jose Luis
10
Pros:

Everything its ok

2025-08-26 • via Nuitee
C
claudia lopez acosta
6
Pros:

.

2025-08-25 • via Nuitee
K
Karen
10
Pros:

MUY AMABLES

2025-08-24 • via Nuitee
E
Edgar
10
Pros:

Excelente lugar

2025-08-20 • via Nuitee
R
Roberto
8
Pros:

Todo ok

2025-08-17 • via Nuitee