Holiday Inn Express London Stratford by IHG

Hotels
Holiday Inn Express
8.7 (9146 reviews)
196 High Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Spacious accommodations
Decent breakfast
Cons:
Limited breakfast variety
Air conditioning difficulties
Crowded breakfast area

Categories

Cleanliness
8.64
Rooms were reported to be clean and well presented.
Service
9.01
Staff were described as friendly and helpful, with positive interactions noted.
Location
8.95
Convenient location with easy access to transport links.
Room Quality
8.6
Rooms were spacious and comfortable, with some mentions of temperature control issues.
Amenities
8.53
Amenities were generally considered satisfactory, though some improvements could be made.
Value for Money
8.69
Good value considering location and overall experience.
Food and Beverage
8.34
Breakfast was noted as basic with suggestions for more variety.
Overall Experience
8.81
Overall satisfactory stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:51

Property Description

Convenient Location
Located in East London, Holiday Inn Express London Stratford is a stone's throw away from the Olympic Stadium and Westfield Stratford City shopping center.

Comfortable Accommodations
The hotel offers bright and airy bedrooms with air conditioning and complimentary WiFi. Each room is equipped with a work desk and a flat-screen satellite TV for your entertainment.

Dining Options
Indulge in traditional British cuisine and hearty breakfasts at The Great Room Restaurant. Unwind with international wines and fresh coffees at the bar while catching up on the latest on large-screen TVs.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Holiday Inn Express London Stratford now!

Important information:

If the credit/debit card used for reservation will not be present upon arrival/check-in, please contact the hotel prior to arrival.

If the guest checks out before their date of departure, the hotel will charge an additional cost.

Please note that only guide dogs are accepted at the property.

The maximum vehicle size for parking at this property is as follows:
Length: 16 feet
Height: 8.2 feetGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 76.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 9146 reviews
Cleanliness: 8.64
Service: 9.01
Location: 8.95
Room Quality: 8.6
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.34
Overall Experience: 8.81
J
Janina family_with_children no
9
2026-02-28 via Nuitee
M
marco family_with_children it
9
Pros:

Posizione vicino al centro commerciale westfield

Cons:

Nulla di particolare

2026-02-28 via Nuitee
F
Fabiane couple gb
8
2026-02-28 via Nuitee
L
Louise couple gb
9
Extremely comfortable and convenient stay for our trip
Pros:

Clean and convenient with friendly staff

Cons:

Nothing

2026-02-28 via Nuitee
R
resia couple it
10
Viaggio da ripetere
Pros:

Struttura un po’ lontana dal centro di Londra ma servita da bus (di fronte all’hotel) da metro e treno a 700 mt
Così come dal centro della cittadina di Stratford ricca di locali dove mangiare e fare shopping in un enorme centro commerciale
Insomma tutto eccezionale

Cons:

Le informazioni che vengono richieste non sempre soddisfano del tutto
Ho chiesto informazioni sulle carte trasporto ma non sapevano nulla dico nulla o almeno chi c’era in quel momento alla reception, ma queste penso che siano delle informazioni importanti che dovrebbero conoscere

2026-02-28 via Nuitee
E
Emma couple gb
9
Pros:

Great location to the O2.10 min walk to the tube.Shops nearby.

2026-02-28 via Nuitee
S
Sonja family_with_children ch
7
2026-02-28 via Nuitee
A
Anne family_with_children gb
10
2026-02-28 via Nuitee
A
Alan couple gb
9
Great location for Abba - Friendly staff & great room.
Pros:

Ideal location to visit Abba Voyage

2026-02-27 via Nuitee
L
Lorna extended_group gb
9
2026-02-27 via Nuitee
C
Cindy family_with_children fr
9
Notre séjour de deux nuits a été très bien, nous reviendrons sans problème
Pros:

Le personnel à l’accueil comme au petit déjeuner, très gentil souriant

Cons:

Rien en particulier

2026-02-27 via Nuitee
L
Louise couple gb
10
Great hotel, great location
Pros:

Great location for the ABBA voyage concert

Cons:

The pillows were very uncomfortable, the room was very warm even with the heating turns off. next time I will ask for them to be changed as this is an option

2026-02-27 via Nuitee
K
K.Reu family_with_children de
9
Pros:

Schönes, geräumige Zimmer. Nettes Personal.
Gute Lage.

Cons:

Das Frühstück ist ziemlich einseitig.

2026-02-27 via Nuitee
S
Sandra extended_group fr
8
2026-02-27 via Nuitee
S
Stylianos family_with_children cy
9
2026-02-27 via Nuitee
P
Pauline family_with_children gb
9
Pros:

Staff were friendly and helpful. Room.was clean. Bed was very comfortable. Ate an evening meal and breakfast in the restaurant and both were excellent.

Cons:

Price of wine!!

2026-02-27 via Nuitee
L
Lesley family_with_children gb
10
Pros:

We was comfatable food was great room ok not mutch hanging space shower was nice 👌

Cons:

Just a comfatable stay need more tables in reception on top of to many people when eating need tables.to be apart more wasn't expecting to pay for parking

2026-02-27 via Nuitee
S
Sorkunde solo_traveller es
10
Pros:

Todo, y el desayuno perfecto

2026-02-26 via Nuitee
T
Tommy Debull family_with_children ie
10
Pros:

Location, staff were excellent and breakfast was a big hit

2026-02-26 via Nuitee
S
Stephen solo_traveller gb
10
An excellent stay at a great hotel.
Pros:

It was close to the ABBA Arena & to the nearest railway station.

Cons:

Nothing. It was perfect for what I wanted.

2026-02-26 via Nuitee