Holiday Inn Express London Stratford by IHG

Hotels
Holiday Inn Express
8.7 (10079 reviews)
196 High Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Spacious accommodations
Decent breakfast
Cons:
Limited breakfast variety
Air conditioning difficulties
Crowded breakfast area

Categories

Cleanliness
8.64
Rooms were reported to be clean and well presented.
Service
9.01
Staff were described as friendly and helpful, with positive interactions noted.
Location
8.95
Convenient location with easy access to transport links.
Room Quality
8.6
Rooms were spacious and comfortable, with some mentions of temperature control issues.
Amenities
8.53
Amenities were generally considered satisfactory, though some improvements could be made.
Value for Money
8.69
Good value considering location and overall experience.
Food and Beverage
8.34
Breakfast was noted as basic with suggestions for more variety.
Overall Experience
8.81
Overall satisfactory stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:51

Property Description

Convenient Location
Located in East London, Holiday Inn Express London Stratford is a stone's throw away from the Olympic Stadium and Westfield Stratford City shopping center.

Comfortable Accommodations
The hotel offers bright and airy bedrooms with air conditioning and complimentary WiFi. Each room is equipped with a work desk and a flat-screen satellite TV for your entertainment.

Dining Options
Indulge in traditional British cuisine and hearty breakfasts at The Great Room Restaurant. Unwind with international wines and fresh coffees at the bar while catching up on the latest on large-screen TVs.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Holiday Inn Express London Stratford now!

Important information:

If the credit/debit card used for reservation will not be present upon arrival/check-in, please contact the hotel prior to arrival.

If the guest checks out before their date of departure, the hotel will charge an additional cost.

Please note that only guide dogs are accepted at the property.

The maximum vehicle size for parking at this property is as follows:
Length: 16 feet
Height: 8.2 feetGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 76.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 10079 reviews
Cleanliness: 8.64
Service: 9.01
Location: 8.95
Room Quality: 8.6
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.34
Overall Experience: 8.81
S
Sajeda solo_traveller lk
8
2026-07-18 via Nuitee
D
Denise couple gb
10
Clean, modern, convenient.
Pros:

Great breakfast selection. Great location for Abba voyage evenue we were attending.. Very clean, comfortable bed and bed linen, immaculate room and great en suite bathroom with large shower, nicebar restaurant area. Staff helpful and friendly.

Cons:

We arrived around 1pm, saw the all day food menu list in our room, decided to eat in hotel, but was informed by bar staff only pizza (which we are not keen on) as available from the extensive all day menu until 4.30. This time was too late to wait to eat as a) we had not eaten all day and b) would then cause us to have to rush our preparations and journey (walking) to the event we were attending. c) we were uncertain what at that time would be available from the menu we had looked at earlier. Therefore, we had to leave the cool air conditioned hotel, it was a very hot day, and venture out on to the busy hot high street to look for a restaurant, luckily eventually found a place and had a lovely meal 2 course meal at approx 3pm.

2026-07-18 via Nuitee
D
D.V. couple nl
8
2026-07-18 via Nuitee
A
Asser couple ee
8
2026-07-18 via Nuitee
G
Gail extended_group au
9
2026-07-18 via Nuitee
C
Caroline solo_traveller gb
9
Pros:

Lovely comfy beds & pillows. Nice dark room with air con for sleep. Good location. Had everything we needed.

2026-07-18 via Nuitee
J
Judit family_with_children it
8
2026-07-18 via Nuitee
M
MurrayFisher solo_traveller gb
9
2026-07-17 via Nuitee
couple kr
7
2026-07-17 via Nuitee
O
Oksana solo_traveller pl
10
2026-07-17 via Nuitee
M
Marie-Claude family_with_children ca
10
Très bon rapport qualité prix
Pros:

Personnel attentionné. Petit déjeuner complet (œufs brouillés, bacon, fèves, saucisses, tomates, croissants, pains, muffins, céréales, crêpes, yogourts, confitures, deux machines à café et jus divers). À 10 min à pied de la station Stratford pour des déplacements faciles (DLR et plusieurs lignes de métros)

Cons:

Chambres en tapis et salle de bain un peu petite. Par contre, nous étions au courant lorsque nous avons réservé. Pour 2 adultes et un ado, c’était juste en terme d’espace.

2026-07-17 via Nuitee
D
Darren solo_traveller dk
10
Pros:

Cleanliness, comfort and friendliness of staff.

Cons:

Expensive for this standard of hotel but I appreciate this was due to the Metallica concert so supply and demand I suppose.

2026-07-15 via Nuitee
C
Carolyn couple gb
8
A nice hotel to stay in within walking distance of the Olympic park
Pros:

The staff were lovely- the bar and available food, oh and the aircon!

Cons:

Nothing all was good

2026-07-15 via Nuitee
F
Fiona solo_traveller gb
8
Staff ver helpful and friendly.
Pros:

Lovely large clean comfortable room.

Cons:

No issues. Didn’t know area but was fine.

2026-07-15 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

The staff went above and beyond especially the bar staff who were very busy after the Abba Voyage show. Clean room with all amenities. Would definitely stay again if in the area

Cons:

Nothing

2026-07-14 via Nuitee
R
Raymond couple gb
8
Great hotel
Pros:

Just where I needed to be

Cons:

Nothing

2026-07-14 via Nuitee
H
Harald solo_traveller at
10
Pros:

Das Zimmer zum Innenhof war optimal und sogar ruhig. Fenster konnte geöffnet werden. Klimaanlage. Nähe zur ABBA Arena. Parkplatz im Innenhof bekommen. Alles da, was man so braucht.

Cons:

Haare auf dem Bett

2026-07-14 via Nuitee
A
Arvena solo_traveller hr
9
2026-07-14 via Nuitee
M
Maureen solo_traveller gb
9
Would return
Pros:

It was perfect great location fantastic staff

Cons:

Nothing

2026-07-14 via Nuitee
G
Gary couple gb
9
2026-07-14 via Nuitee