Holiday Inn Express Hotel & Suites Mebane by IHG

Hotels
•
Holiday Inn Express
7.6 (175 reviews)
149 Spring Forest Drive , Mebane , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and easy check-in/out
Convenient location close to highway
Comfortable beds (for some guests)
Complimentary coffee and in-room fridge
Clean common areas and generally good water pressure
Better-than-average breakfast reported by several guests
Cons:
Rooms sometimes musty, old, or smelling of pets; visible mold/rust reported
Broken or unreliable room features: locks, remotes, exhaust fans
Breakfast inconsistency: items not restocked and waffle maker out of order
Towel shortages and poor handling of towel availability by staff
Uncomfortable beds/pillows for some guests (too hot/flat)
Reported unsanitary spa tub (hair) and other isolated cleanliness failures
Front desk service inconsistencies (refusal to assist / ignored calls)

Categories

Cleanliness
6.8
Mixed: multiple guests praised common areas and some rooms as very clean, but several reports of musty smells, visible mold/rust, pet odors and a discovered hair-filled tub lowered the cleanliness perception.
Service
10
Generally very positive: staff repeatedly described as friendly and helpful (complimentary coffee, easy check-in/out, named employees praised). A few notable service failures (front desk refusal to assist, inconsistent maintenance response) were mentioned but overall staff interactions were strong.
Location
9.8
Strongly positive: multiple guests cited a convenient location close to the highway and overall good location for their needs.
Room Quality
5.4
Weak: several guests reported older, worn rooms with musty or pet smells, broken fixtures (locks, remotes), poor ventilation/exhaust issues, and uncomfortable beds/pillows—room condition frequently cited as the main problem.
Amenities
8.6
Mixed-to-positive: positives include in-room fridge, complimentary coffee and decent breakfast when available; negatives include limited snack/beverage selection, waffle maker out of order and a dirty spa tub report—some amenities work well while others need attention.
Value for Money
5.6
Below average value: several guests felt the room condition and service issues did not justify the price paid (one guest explicitly said not worth $190/night).
Food and Beverage
7
Mixed: breakfast was praised by some as better-than-average, but others reported sub-par offerings, items not restocked and broken equipment (waffle maker), producing variable experiences.
Overall Experience
7.6
Overall mixed experience: friendly staff and a convenient location balanced against inconsistent room condition, occasional cleanliness/amenity failures and value concerns—results in an average overall stay consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Located just off Interstates 85 and 40, Holiday Inn Express Hotel & Suites Mebane offers easy access to nearby attractions such as Hurdle Field, Burlington Outlet Village, and Orange County Historical Museum.

Relaxing Amenities
Unwind and recharge in our outdoor pool and hot tub, or stay active in the 24-hour fitness center. Each room is equipped with modern conveniences including free Wi-Fi, cable TV, refrigerator, and microwave, ensuring a comfortable stay for all guests.

Exceptional Services
Our hotel provides a complimentary breakfast each morning, a 24-hour staffed front desk, and access to a business center for your convenience. Book your stay with us for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

7.6
Based on 175 reviews
Cleanliness: 6.8
Service: 10
Location: 9.8
Room Quality: 5.4
Amenities: 8.6
Value for Money: 5.6
Food and Beverage: 7
Overall Experience: 7.6
K
Khaleef • couple • us
7
2026-11-03 • via Nuitee
K
Kathryn • extended_group • us
5
It was fine but not as good as other HI Express experiences
Pros:

Nice place overall. Comfortable beds, clean

Cons:

Mistakes were made with room assignment, breakfast was not good (items not restocked, waffle maker out of order)

2026-10-18 • via Nuitee
A
Allen • solo_traveller • us
10
2026-10-12 • via Nuitee
J
Jennifer • extended_group • us
1
Would not stay here again.
Pros:

The bed was okay.

Cons:

The breakfast was sub-par, the lock on our room was broken and maintainance couldn't even fix it, and the exhaust in the bathroom didn't work which resulted in the bathroom turning into a sauna. The room smelled musty upon arrival. The hotel was short on towels because they were booked full and the front desk asked us to drop our towels in the hall as soon as we were done with them so they could wash them right away so they'd have more availablefor use.......WHAT?! Our stay wasn't worth paying $190 for ONE night. Definitely would not book here again.

2026-10-11 • via Nuitee
P
Pete • family_with_children • us
6
Location good. Beds were passable. The room itself was meh. Breakfast on the house was good!
Pros:

Location close to highway was convenient

Cons:

Older infrastructure with visible mold/rust in bathroom and no exhaust fan. Room was musty and looked straight out of 1990

2026-09-14 • via Nuitee
K
Ken • couple • us
10
2026-09-03 • via Nuitee
H
Hicks • family_with_children • us
10
2026-08-22 • via Nuitee
M
Martin • solo_traveller • us
9
Really clean and comfortable, with great staff in a great location.
Pros:

Complimentary coffee anytime, fridge in room was nice and cold which was great. Staff very friendly.

Cons:

Be nice to have more selection in the snack store and beverage variety.

2026-08-14 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-08-12 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-08-12 • via Nuitee
J
John • couple • us
1
2026-08-11 • via Nuitee
T
Tammy • couple • us
3
I didn’t sleep at all - the bed was so hot I couldn’t get comfortable and the pillows are terrible
Pros:

The beds are extremely hot and the pillows are hot as well and very flat.

Cons:

The bed and pillows

2026-08-04 • via Nuitee
T
Tanita • solo_traveller • us
9
2026-07-12 • via Nuitee
D
Donna • solo_traveller • us
9
Pros:

East check in and out. Friendly, helpful employees.

2026-07-05 • via Nuitee
C
Cook • couple • us
8
Hotel very good but specific room old and smelly
Pros:

Hotel was very good in common areas

Cons:

Our room was older and smelled like pets

2026-06-19 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-06-15 • via Nuitee
G
Gregory • couple • us
10
2026-06-14 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

Good location. Comfortable beds. Good water pressure in the shower. Everything was clean and the staff were great. Better than average breakfast.

Cons:

My room was starting to show some wear and tear. Not bad but the property should be looking towards a refresh in the next year or two.

2026-06-06 • via Nuitee
R
Ronnie • solo_traveller • us
5
I stayed in better
Pros:

Nothing works

Cons:

Nothing works

2026-05-27 • via Nuitee
M
Meredith • couple • us
1
DO NOT BOOK HERE. THERE ARE BETTER ONES IN THE AREA
Pros:

The man Brandon that checked us in was wonderful.

Cons:

Caleb at the front desk refused to pick up when I wanted to extend a night. He put me on hold 3 times and then just quit answering when there was clearly no one at the desk for him to be helping. The description says spa tub. It was a nasty tiny tub. See the picture with all the hair in it we found. Also the remote control did not work for the tv

2026-05-25 • via Nuitee